They were very professional. I went here to get duplicate keys and rekeying a couple of locks for a…read moreportable safe. Their service was good. I would use them again.

Great experience. Friendly, patient and knowledgeable…read more This was our first time buying a quality safe...and we wouldn't do it through anyone else. Texas Safe and lock were so great from start to finish.

Too expensive for just a call....The guy was nice, but the price too steep for just coming to the…read moreproperty

I locked myself out of my house on a Sunday. I had Just moved in and it was 104 outside. I called a…read morefew different locksmiths and this one was the quickest and the customer service was very personable and helpful. She tracked the truck's route and time for me as it was traveling from another job to mine. Locksmith van arrived on time and all he need was my credit card to swipe it open! I was still charged the amount quoted but that was fair enough as it was still an emergency weekend appt and mission accomplished! Nice people.

Fast service, nice friendly staff…read more Got some lockets rekeyed in store. They also have some large safes apparently. Was fun checking those out while we waited.

The price seems pretty for 6 entry door rekey all locks were the standard manual key locks…read moreWanted to charge over 500.00

Johnny was absolutely outstanding! From start to finish, he was professional, punctual, and…read moreextremely knowledgeable. He showed up quickly, explained exactly what needed to be done, and got the job handled efficiently without cutting any corners. What really stood out was his attention to detail and how respectful he was of my time and property. The work was clean, precise, and done right the first time. If you need a reliable locksmith technician who's skilled and trustworthy, Johnny is your guy. Highly recommend and would definitely use him again!

We needed to add a digital keypad lock to our back door since our townhome burned down and needed…read moreto be secured but accessible to the fire department. Johnny was wonderful! He provided a quote before coming out and was clear about the scope of work and product recommendations. Fortunately he was able to come out immediately and he quickly installed the unit. He took the time to set up the digital keypad while I was there so I was completely set up with no further concerns. Johnny went the extra mile for me during a very difficult time and I am so thankful for his kindness and professionalism!

Fast, friendly , fair and knowledgeable. What more can you ask for? Could not ask for any better!read more

I used them about 3 years ago to fix a door lock. They did a great job at a low price, so I just…read morecalled them again. Same experience. Very friendly technician, great work on the lock and very reasonable price. So, they are consistently friendly, interested in doing a great job and very reasonably priced.

They were so courteous and professional on the phone. The person on the phone understood exactly…read morewhat my issue was and basically explained both options to me and the cost. when the tech came out, he was very courteous and was able to get the job done in about 30 min. I would highly recommed Martin & Sons. They act like they genuinely care. their number is 817-274-6583

What can I say about Martin Locksmith?? Excellent value. Fast service. Super customer service…read more There's a reason they are a mainstay in Arlington!

Friendly and knowledgeable. Quick service. Also, I found out that they do house calls in case you…read moremisplace your keys. They also gave me a quote for such a situation which was much less than what I paid to have done when I lost my keys.

I don't have a ton of experience with locksmiths, so not a lot of basis for comparison, but I can't…read moreimagine a locksmith much better or friendlier. Responsive and inexpensive which was exactly what we needed. Thank you and great work

Fast.Competent. Respectful. Proficient…read more Our family was bolted out on a frosty night. Locksmith arrived withing 15 minutes of call. In 30 minutes was back in the warm house. Was told forthright the amount it would cost. Had alternative to coordinate keys. Bolt smith offered a few choices to spare expenses.

Responded quickly, supplied and installed the equipment I needed. Very professional, great…read moreexperience.

Our locksmith was Neal and he was fabulous. We are selling our house so we wanted to change our…read morelock and we wanted a similar one that looked like the one we have. Neal went with me to the store and helped me pick out the right one. I have had other locksmiths come out and never did I have one as professional or personable as Neal. There are so many locksmiths out there but it's customer service like that that sets him apart from others... Hands down he is the best.... Please call and ask for Neal you won't be dissatisfied or disappointed..

If I could leave Zero stars I would have. I called this company to inquire if my new electronic…read morelocks could be rekeyed to match . The lady who answered the phone informed me that yes they could be rekeyed and potentially could be made to match my original standard deadbolt key, depending on the brand. At no point did she indicate that if the electric lock was an off-brand it would be impossible to rekey them at all. She gave me a quote for the rekey service and indicated there would be a service charge for the trip. But again did not mention that if for some reason the technician was unable to perform the service we would be responsible for the service charge. When the technician arrived he looked at the keys and said it may not work because of the brand of electric lock. He was able to insert my standard key into the lock but said he would have to call his boss to ask if he could attempt to rekey the locks . The boss told him He could not rekey the locks because they were an off brand and then they informed me I would still be required to pay the service charge. I let them know that this possibility had not been communicated and asked if the fee could be waived. They said it could not, so I called the office after the tech left and they gave me the number of the boss. When I spoke with Ben (owner) he was condescending and rude, spoke over me and interrupted me and when I informed him that I would have to leave a negative review about their poor customer service, he accused me of extortion! It was quite possibly the worst customer service I've ever encountered in my 23 years of home ownership.

*apparently this review never posted but I came back to move it from my drafts because David…read moredeserves the praise: This place is absolutely amazing. I contacted them because the metal part of my key broke off and got lost. Not only did they respond at 1045 last night they offered to come fix it then. I told David I didn't want him having to come out that late and I could wait until the morning. He showed up around 8 am as promised and was incredibly fast and friendly. The prices we

Client called for lock change order in Allen. They arrived within 15 minutes and was complete in 30…read moremins fixing five locks.