They lure you in with low prices. Less then the year they raise the price THREE times more than…read moredouble the price later. I will never store there again! Are recommend.

Terrible customer service. The representative made mistake after mistake--first quoting me the…read morewrong price, then doubling it after realizing she was looking at the wrong units. She didn't understand how transfers worked and told me she couldn't lock in the rate. The next day, I got a call with a $110 price increase over what we had already negotiated. She kept apologizing and blaming it on "miscommunication," but the reality is she was completely unprepared and didn't know how to do her job. Extremely frustrating experience.

Horrible. It might look clean on the outside, but I wouldn't recommend it. Using the facility is so…read moreinconvenient. They won't refund you for the use of the lock unless it's within 30 days. Security is one thing, but the excessive requirement of access codes makes it hard to get in. You're forced to use their locks for an additional fee. The worst part of the bugs, rats and scorpions. We went in Sat and found lots of rat droppings, a dead rat in our unit, and three scorpions! When we came back on Tuesday, the dead mouse was still in the hall. What good does it do to pay so much for indoor, climate controlled facilities?!

We rented a 5x10 which is the perfect size for what we need. It was very easy to reserve and pay…read morefor this online. App works for doors or you can use code. There were flatbed dollies available to borrow while you bring things in. My lock and paperwork were inside the unit. This was a seamless process. The place is clean and temperature controlled. I'm glad I choose this storage facility. Insurance is mandatory on top of the rent. You can choose the one they recommend or get your own. I don't like not having a choice on whether I need insurance or not. Other than that the place meets are needs.

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

I had a storage unit here for almost 2 years. I never had an issue! The place was always clean,…read moresafe, and climate controlled. I finally moved out because I now have a 3 car garage and the store representative Glenn made move out day quick and easy! He was super friendly and made sure everything was taken care of.

I have had this unit for over a year and just added another 5x10, Mario is so nice and helpful…read more Also can't beat the Great prices!

customer service is great. they are very informative, the manager showed me around and the prices…read moreare great for the storage rooms. I would recommend this storage facility more so than competitive U-Haul. If you are looking for a nice clean facility, this would be the place. Newly built and very efficient. If you want climate control, there is a first and second floor and they have an elevator that is big enough to carry big furniture. This storage facility, I highly recommend.

My wife and I have recently been at this storage facility for about 3 months now. We've had to…read moretransition to a different storage unit internally and Alyssa has been not only professional and courteous but has gone above and beyond for us. It's people like her that would make me choose this storage unit over any other in San Antonio and people like her are very rare! We're thankful to be there and grateful for all that Alyssa does! I'd give 10 stars if it would let me.

Thanks too Stephen and Ram they were really kind and helped me and my mother get my stuff out the…read morestorage! I am currently living in Colorado Springs. They asked me a few questions to confirm I was the owner of the storage unit & agreed to do it with no hesitation! I am so grateful because there was no way I could make it there! Thank you both for helping us! I would definitely recommend this storage to anybody looking for one. These people are very professional & kind!!!

After our move back to Texas and a space downsize, we had quite a few things that we needed to keep…read morebut didn't have space for right now. CubeSmart is just a few blocks away and after visiting their website, they made it super easy to get setup. It was quick and painless! The attendant was very friendly and helpful and explained the process nicely. Access to the storage area and the elevator is exceptionally straightforward and once inside their facility it is exceptionally clean and well lit. We were really impressed with how nice the whole process was! The storage area is very clean and well maintained, with restrooms and water on each floor. Strongly recommend this CubeSmart location near the Rim at: 16227 Vance Jackson Road San Antonio, TX 78257

I was told this was safe location. They had codes to get threw door . They had no burglaries…read more They state there safe . I found that they were being deceptive. There are dozens burglaries . They turn cameras off. Theres drug being smuggled threw here . This location is dangerous. SAPD property crimes have no information from management there as to who the criminals are . Read rental agreement . They can go into your storage unit with put you present . They can turn cameras off .they let people in to storage facility and there not registered are being there . When my items were burglaries employee named Tracy said the cartel took my valuables . Maybe they own the storage facility . Dont put yourself in danger here becuase SAPD may not respond . They can kill you in basement and haul you away in garbage bag .

The value is great. Aldo and Brett are both amazing. I don't know what I would have done without…read moretheir help.this place is extremely clean and well kept .

Best storage facility in the area, with plenty of parking space, with excellent customer service!…read moreAnd you can't beat the price & discounts! Talk to Manager Brett

We are so excited to have a 14x45 storage space at such a great price. My husband was looking for…read morestorage for his small business and they went out of their way, on a day they were closed, to get us in. We also have a great parking spot for his trailer. Keep this place in mind. Lisa, one of the owners, made us feel very comfortable that we made the right choice.