Catering more than take out only. Had amazing combinations and very good prices! Need to call to find out!

The. Best. DanDan Noodles. Noodles are cooked right. The sauce has the correct GROUND pork. The nice pinch of spicyness and oil. It's even better when you add more chili oil and a splash of vinegar. I have tried 4 places that make DanDan noodles. This is my preferred one. read more

A+A Sichuan China - N48. Szechuan Dan Dan Noodle - Szechuan Near Me - Austin, Texas

A+A has always been on our to-eat list, but only now got to make the drive west to try it out. Definitely been missing out! They're currently still doing takeout only as of May 8, 2021, and their ordering process has been pretty straightforward with no issues with missing items. We ordered the Stir Fried Pork Intestines with Soft Tofu, Spicy Fish Filet, and Stir Fried Pea Leaves. All orders coming with a nice heaping box of rice. Overall, everything was delicious, and the sauces were super good with the rice. Notables include the fish filets, which were slightly crispy on the outside, and the snow pea leaves, which were addicting. Spice levels were on the low side. My tolerance of spice isn't great, but the spiciness of the sauces were easily manageable and a lot more mild than that at the other Sichuan restaurants in Austin. If you're a super fan of spice, I would definitely make a request for them to make it extra spicy, if possible. read more

A+A Sichuan China - Stir fried pork intestines with soft tofu, Spicy fish filet, and Stir fried pea leaves - Szechuan Near Me - Austin, Texas

Hands down one of the best AUTHENTIC Chinese restaurants in Austin. We've been coming here since they opened years ago; worth the drive from South Austin! I wish there were more restaurants like A+A because we don't have enough authentic Chinese food here. Their pork with mustard greens (雪里红肉丝) is probably my favorite dish. It's fragrant and we'll balanced with meat and veggies and mixes well with rice. I also love their fish fillet with sour mustard (酸菜鱼). It's a great soupy dish, warm and filling on cold winter days. The fish is plentiful and delicate. We also like their spicy fish fillet (水煮鱼). The restaurant recently moved to a new location that's smaller. I hope it's not a sign business is poor. Their quality of food and speed of service is still excellent! read more

A+A Sichuan China - Fish Fillet with Sour Mustard - This is less than half of the full portion. I forgot to take a picture until we stopped eating! - Szechuan Near Me - Austin, Texas

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The food was good and the portions were ample. It is located in a strip mall and is a fairly large place. The interior is decorated in Chinese motif, but you can tell it has seen better days and looks a little run down. There were cobwebs on the venetian blinds. So if atmosphere is important, you might want to skip this place. Everything for dinner was priced A la carte except the Moo Goo Gia Pan came with a side of white rice even though the menu didn't mention it. There must be 100 selections on the menu, all with just a Chinese name and no description or picture at all. Wasn't sure exactly what would come with each dish until it arrived. The soft drinks are sold in cans for $1.75 each, so no refills on soft drinks. I had Moo Goo Gia Pan and It was in a mild white sauce. The chicken slices were tender, the sauce seasoned well, and the vegetables were done to perfection. There was enough for lunch the next day. My wife had the Chicken lo Mein which she said was good as well. But the chicken appeared to be ground as it was in very small pieces. She also had enough for lunch the next day. We were there between 6 and 7 pm on Sunday evening. Only one other customer when we arrived who finished as soon as we got our food. We were there alone until we were almost done when one family came in. The service was adequate but not at all engaging. Although we were the loan customers through much of our meal, he never came back to see if we needed a drink refill. The waiter did check once with an "is everything OK" at the start of the meal. Had to beckon for a take out box and the check. I counted 5 staff there, so you would expect a little more attentiveness. This place is out of the way from our house, so we most likely will not eat here again. It's not bad if you're in the neighborhood and in the mood for Chinese food, but nothing to drive out of the way for. read more

A+A Sichuan China - Moo Goo Gai Pan - Szechuan Near Me - Austin, Texas

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Amazing fish in chili oil. Probably my favorite in austin. Rice is always done perfectly and plentiful. The American-Chinese dishes tend to be a little sweeter than I'm used to but still tasty. read more

This has been a solid takeout place. I love their packaging details to secure the food because Chinese Sizhuan food is oily and easy to spill. The generous amount of rice and short wait time are also some pluses. I love their mapo tofu. But the spicy fish fillet is different from what I usually get from other places. Theirs is more red oil based instead of soy sauce based. It's still good but it becomes very similar to the mapo tofu sauce. The food is usually oily so won't order too frequently for health purpose. But will for sure come back some time for more Chinese food! read more

Always delicious. Always authentic. Before COVID, I used to dine in at their old location all of the time. Consistently, the food is delicious and authentic. Service is friendly and engaging. Since they've moved to their new location, I only order out. And they are still consistently good. If you like spicy, you MUST try the Chong Ching chicken - UH-mazing! read more

I would call this is a hole in the wall authentic Szechuan food. We thought the place was closed forever during the pandemic. We found out today that they relocated to nearby area. We went ahead and ordered. The portions of food were generous and a little bit more $$ compare to what used to which is Understandable since they tried to survive. I would highly recommend this place. read more

A+A Sichuan China - a table full of food - Szechuan Near Me - Austin, Texas

The Sichuan food it's self is legit! I've been to this area of China and the flavors are pretty spot on. The lomein is good though some of the Americanized dishes are just ok. Stick w the Sichuan dishes like the spicy fish , chicken goodness, eggplant etc, and you'll be happy. *We have only eaten delivery. read more

Best spicy fish in NW atx. Orders are quick and accurate. Owners are super nice. Go check it!

I have mixed feeling for A+A. They deliver outstanding fishes and not so awesome ones. The two dishes we absolutely love are Spicy Fish Fillet (水煮魚) and Twice Cooked Pork (回鍋肉). If I was giving a review just on those two dishes, it'd be a 4.5 star review and they 90% of the time would not mess those up. We'd order these weekly/biweekly for the last two months. Ok dishes would be Szechuan stir fried chicken with chili (四川辣子雞), Young Chou fried rice (揚州炒飯), homemade dumplings(considered okay but would not order again unless there's no other food for the little one to eat), pork with dried bean curd (香干肉絲), and fried chicken wings(炸雞翅). Dishes that are very different from my expectations (the ones I avoid now) are: sweet and sour pork chop (糖醋排骨), stir fried pea leaves (炒豆苗, this was way overcooked when we ordered it), and teppan beef (鐵板香辣牛肉). Thanks for being open A+A during SIP. read more

The temperature has been dropping past couple of days and with that I've gotten a craving for Ma Po Tofu. Decided to order delivery from here and check out their version of the dish. Food arrived very fast and was still nice and warm upon opening. Immediately the heat levels were exactly what I was hoping for. Spicy with the slightly numbing Szechuan peppercorn, yum! I am so excited to find a local Szechuan place that uses Szechuan peppercorn. The tofu and pork were both cooked to perfection and all the other seasonings combined made this dish stand out on this cold day. Rice was cooked well and was a nice addition to the tofu. I'll definitely be back for some more delicious Ma Po Tofu in the future! read more

Simply put, not good! Restaurant owner did not like my feedback of the food and charged me anyway. The picture shows what I left on the table. read more

A+A Sichuan China - Szechuan Near Me - Austin, Texas

I believe in this case a picture is worth a thousand words. Please see the attached photo. There was a cockroach in my daughter's bubble tea. Enough said. read more

A+A Sichuan China - Not acceptable. - Szechuan Near Me - Austin, Texas

Very good Sichuan food, we love the spicy fish fillet, also their Yangzhou fried rice always a treat. Always ready and well packed. We'll keep visiting here! read more

Not as good as the first time...I order here through GrubHub or maybe it is because after I ordered from Hunan 620 it was better and I just cannot compare the two. I cannot speak much on the customer service since I have never dined in, but typically when I pick up it is not busy, there is hardly anyone ever there. So I am not sure when their busy times are. I ordered General Tso extra spicy... The food was soggy, I found gristles in my chicken... The various pieces of meat where at times questionable.... the Veggie Eggrolls were once frozen and chewy by the time that I got them. Just not....appetizing. It is sitting in my refrigerator. Three days old. Just... no...take it back. read more

Can't say anything about delivery but I can say that both times I've gotten food from here it has been amazing. The first time my friends and I tried this place, we were honestly almost scared off by the appearance and the fact that we were the only ones inside. I'm so glad we stayed to try it, however as I found my new favorite chinese food place near Parmer. We shared the eggplant with garlic sauce which was AMAZING. I had the sesame chicken which was also very tasty. I don't remember what other dishes we tried, but we left feeling very full and happy. This most recent time, I got take out and ordered over the phone. We got the egg drop soup and spicy fish fillet at the recommendations of another friend and I tried the garlic pork. The soup was a bit on the bland side, and honestly not that impressive. But the fish... The fish was SO GOOD. Both the garlic pork and the fish were well seasoned, saucy, and just tasted great. I'm drooling now just thinking about it haha! For having it as take out and for the price, I feel like they really do give ample portions. Overall I am very happy with my experience here so far. A+A I am so ready to order your food again! read more

Meh. Below par for me. Kinda gross. Maybe I ordered the wrong dishes but it was all kinda nasty. read more

A+A is the grade I would give the food at this Sichuan restaurant. Mapo tofu is a cauldron of spicy, tongue-numbing, radioactive red waves lapping against homey cubes of silky tofu and power nugs of ground pork. It's like the sloppy joe mess that we all should've grown up with as opposed to Hamburger Helper. Next: Cold dishes are a gateway to the delicious unknown. This section of the menu, so far, is really all about that oily, peppercorny, chile-suffused sauce whether it be dunking shreds of chicken and mung bean noodles or slices of cartilaginous pig ear. Ok ya'll, now for the real deal: DRY POT. This is...oh my god...this is where you want to plant your flag. Don't know where to begin or how to describe this magical dish. You can get it with any protein, even rabbit. I went with the chicken. I'm going to say it only once: Go with BONE-IN. Bone brings vital flavor. A+A's dry pot chicken is somewhat fried, and comes with a tangle of cilantro, celery, potato slices, woodear mushrooms, this sauce that you'd stab someone near and dear for a spoonful of. GO to this place. And don't get all uptight about the weird smells in the bathroom b/c who the f cares. Just pee at home. Bonus: Because this is obviously an ex-diner, they've got comfy booths. read more

A+A Sichuan China - Spicy pig ears (cold dish) – divine - Szechuan Near Me - Austin, Texas

This place is the middle child of the sichuan places in Austin to me with its older more refined brother Szechuan House, and its younger brother Asia cafe. To put this analogy into perspective, Asia Cafe is the young sibling. He cares mostly about price (its cheap), and is a growing boy (food quantity is very large) and quality is an afterthought (though don't take this the wrong way as Asia cafe is still really good). Szechuan house meanwhile has realized with age comes refinement (i.e. people willing to pay more for less food, but the quality is really really good for what he eats). A+A is the median: price in between the three, quantity in between the three and quality in between the three. Just like my current state in life after college, hopping into working life but not quite "old." Anyways, we got three baseline dishes to compare to other places and then adventured outwards: mapo tofu, spicy fish and water spinach. Water spinach is fresh, cooked the way i'm used to, but i didn't see any slivers of garlic (*tear); ah well, it was still the palate cleaner I craved. Mapo tofu here is extra fiery but that's the way I like it. Spicy fish here reminds me more of Asia cafe in the glory days when it was higher quality and lots of it: more fish here, not as spicy but clean not greasy flavors. Branching out, we got shredded pork in garlic sauce, a vegetable and minced pork meddley and salt and pepper squid (though I have yet to ever have something salt and pepper and not enjoy it :]). Last item was pork belly in garlic sauce, which was my favorite: cold boiled pork belly with chili oil and garlic sauce: its like Schezuan house's except tamer on the heat and a lot more pork belly. The combination of spicy, savory with the pork belly's large reserves of tender fat make it the an unforgettable experience. Rice of course is on the house. Also of note is that they serve boba here. The tea is fantastic (almond and honeydew are my favorites), but the pearls themselves fail to impress. I'd stick away from those unless you really like squashy tapioca and or exploding boba (though we might have gotten a bad batch as it was near closing). Out of the three Sichuanese children in Austin, I wouldn't hesitate to go to any of the three, but for those to compromise and get some of the best of all possible worlds, definitely come here. Less crowded too :). read more

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Still great place. Tried their lunch special (General Tso's chicken), and it was great. The food was fresh, the fried rice was a different style I was used to but was good. I also enjoyed their hot and sour soup. Usually just order carryout which is great. They have generous portions for sure. The food is authentic style, still love their mapo tofu, spicy fish, and twice cooked pork. read more

This place and Asia Cafe are the two premier Chinese restaurants in Austin. They totally trump Din Ho, Ho Ho, First Chinese BBQ, TJ's Seafood and all of the other well reviewed top Chinese establishments. The decor and table lay out are frankly terrible ... but you are here for the food. And if you want American Chinese (General Tso's Chicken or take out noodles) go to P F Changs. This is a palace for adventurous eaters. This is a place for all of the parts of the pig including the parts you can't even get at Barley Swine. This is where you go for Sea Cucumber and Frog Legs. And yes, their preparation of the parts of the pig and fish you usually eat are fine too. What is the difference between this place and Asia Cafe? Asia Cafe can be exquisite - or it can miss. A+A is always reliable - although does not always hit the first ecstatic taste peaks that Asia Cafe hits when it hits. Asia Cafe is blazingly hot - and the dominant flavor is often chili oil. A+A works off of a more restrained and subtle flavor pallette. Asia Cafe usually runs out of the exotic specials - but their normal food is so good that who the heck cares. A+A has the exotic specials in stock. Asia Cafe has a far nicer ambience than does A + A. (A + A really really really needs a redecoration and tables that are not in a strange size.) That said, I am always happy when I leave A+ A. I can be ecstatic when I leave Asia Cafe ... or I can be ... "boy that dish was a struggle." A + A is more reliable, Asia Cafe offers dangerous thrills. Between the two of them, why eat Chinese anywhere else? (Unless you want American Chinese which is a completely legitimate cuisine. In that case P F Changs or Bamboo Garden are perfectly respectable calls.) But for Chinese Chinese ... one of the big two definitely. read more

I glad to find another non-americanized Chinese restaurant in Austin. The chef was the former Asia Cafe chef - that is what I heard. Food is quite good (as good or better than asia cafe), price is reasonable, not as crowded. I hope this restaurant stays! I give 4 stars! read more

A+A Sichuan China - Szechuan Near Me - Austin, Texas

This restaurant is my favorite take out place. My favorite are pork with garlic sauce, beef with cumin sauce and dry chicken. The food comes in generous portion. I take out dinner at least once a month. Food preparation is always quick and they have authentic Chinese food. read more

A+A Sichuan China - Pork with garlic sauce and beef with cumin sauce - Szechuan Near Me - Austin, Texas

This is some of the best Chinese food of it's style in the Austin area. I suspect it's highly underrated because there are a bunch of people obsessed about decor and having a waiter serve them, or that think that Panda Express with cake-like batter on fried chicken and sugar is Chinese food. Helps to have someone that knows Chinese cuisine to help you order as the menu is massive. There's so much good stuff, but what comes to mind right now is Twice Cooked Pork with bacon. read more

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Says it delivers in 60-70 mins and it has now been TWO HOURS. Twice the estimated delivery time is seriously ridiculous. I'm keeping my kids up past bedtime so they can eat and we are all ridiculously hungry. Not cool. Update: after 2 hours 20 minutes and a call for an update I was told 45 more minutes. Dinner expected between 630-640 and then after no updates or communication I have an offer to feed my kids at 930 pm. And of course GrubHub will do nothing but cancel my $70 order. So now no dinner. I have ordered from here time and again but not any more. read more

This place has some excellent Chinese food. It is authentic, delicious, and fresh. The decor and feel of the place leave a lot to be desired though. And the service... well, it's okay, but not too great. Every time I ask for some hot mustard you'd think that I'd asked them for ketchup (like the oddest condiment one could ever ask for in a Chinese place). Anyway, we usually get the twice-cooked fish, which is awesome (probably the best thing we order). I have had noodle dishes (good), the salt and pepper squid (pretty tasty), and some pork dish w/ hot peppers (yummy). If you like Chinese food... then this is a place that cannot be missed. read more

I had a great experience the first time I ate here. That was well over a year ago. I was planning to go again tonight so I decided to read some of the recent reviews. I came across this interaction between the (new) owner and another yelper. After reading the owner's response to this person's review I have decided that I will not return to A+A Sichuan China. If this place is run by someone who is this petty then forget them. Asia Cafe and Sichuan Garden (in Round Rock) are so good that I don't need to support this joker's business. Comment from Ji C. of A Plus A Sichuan China, Business Owner 9/1/2015 I understand your frustration not be able to get the "special treat" you have been enjoying for a long time. As a new owner, I need to be fair to every customer. Every modification of a dish takes a lot of effort in the kitchen which you probably will never think of. Have you ever given a thought what would be like in our kitchen if all our customers like you want something extra for free? Above all, this is what I want to say to you. If you can be grateful instead of frustrating about things you are not entitle to, you will be a lot happier eating in our restaurant. I understand I hurt your feeling. Please understand me that I have to do the right thing. You are always welcome to our restaurant.There are a lot of areas for me and our restaurant to improve. We won't be perfect, but we will be better. Thank you. So the owner is saying it takes "a lot of effort in the kitchen" to add a little more broccoli and less beef to a dish? What a clown. read more

If you don't expect good service and love Sichuan food, this place is good. They are not busy and you can get your food quickly. The rice is so-so, but the non-Americanized dishes are flavorful, and the spices will make your mouth sing. I love the combination of Sichuan peppercorns and whole dried red peppers. My favorite dish here is the stir fried frog legs. Other dishes are okay and similar to Asia Cafe down the road. Overall, this is a good place to get inexpensive Chinese food. read more

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Amazing place... great food great service. Moving from San Francisco, I was looking for a good Sichuan place... I think between Asia Cafe and this place, I have places I can go to for my Sichuan cravings....They do have some veggie options, what else can I ask for!! Food came out fast, it was fresh and tasty! read more

My favorite take out spot. Have been coming here for years and don't plan on stopping anytime soon.

I dig this place. I've been here twice now, and I love the soups (both egg drop and hot and sour). Most recently, I tried the "salt and pepper fish fillet". It was a lot of food, and it was tasty. The seasoning blend reminded me of a similar dish I used to get at T&S Seafood (before they closed). Service is reasonably quick, and the waitstaff seems to be infinitely patient with me while I practice my Mandarin Chinese conversation. read more

A+A Sichuan China - Salt and peppered fish fillet - Szechuan Near Me - Austin, Texas

I am sadly changing my rating for this place based on my last visit. And it's not based on the food. The food is fantastic. The shredded chicken with garlic sauce is delicious and the salt and pepper fish is outstanding. Like, seriously the best fried fish I've ever had. It's also not based on price or portion sizes which are both good. It's the experience of eating at A + A that is not so good. We arrived at a fairly busy time on a Friday night. The restaurant was indeed busy, but not crowded. There were plenty of empty tables and booths. On our first visit, we had been seated, given menus, and had our order taken. We quickly learned that that is not the norm for this place! This time we were shown a table and that was it. We realized that we would need to get menus, place our order at the counter, get our silverware, etc.... That was fine. No big deal. But it's not really clear that this is what's required, so it's a bit confusing to new patrons. So we placed our order and waited. We noticed that the place had been freshly painted (it still smelled a bit of paint) and looked much nicer than our first visit. We chatted. We got hungry. 30-40 minutes later, we got our appetizer. There were four of us at the table and it was eaten in less than 2 minutes. So, we waited some more. The table next to us (who arrived after us) started getting multiple dishes of food. I was starting to getting annoyed. We still waited. Another 30+ minutes went by, and one of our 3 entrees finally arrived along with only 2 of our 4 bowls of rice. We dispatched it pretty quickly because we were starving and it was delicious. Time passed. Finally, well over an hour after ordering, the rest of food arrived. It was great. We loved it. We would have loved to have gotten all of our entrees at the same time, however. And all of it in a more timely manner. The table behind us was having a similar experience. They did what we didn't do. They complained. The lady working the front (who, honestly, I can't say if she was nice or not. She seemed nice, but there was also an undertone of something...some exasperated "I don't give a shit! We're busy!" sort of tone or something) told them that they were busy and that was just how they did things in the kitchen (cooking/sending one thing at a time). It was a bit of an uncomfortable exchange. We finished our food and got up to leave. As we passed the same lady on the way out my husband, ever friendly, smiled and thanked her. And she said, "You've been watching us." I have no idea what the heck that meant. None of us did. We just smiled and headed to the car. It was a strange, frustrating experience. The food made up for it somewhat which is why I'm still giving A + A 3 stars. I will probably go back again. Hopefully to have a less annoying experience and just have awesome, awesome food. read more

Not unpleasant, but not pleasant either. Before eating here I read a few Yelp reviews, both the bad and good, but decided to give A+A a chance anyways. The restaurant wasn't busy at all so the service was quick. Pricing was fairly decent, under $10 per person for the lunch special. The food was fresh and that's about all I can say about the positives of A+A. The waitress took mine and my father's order by memory and delivered it to the chef. One of the dishes we received back was wrong and had chicken rather than beef. Now given that I've worked in food service for some time, I'd say that I'm pretty understanding and forgiving about mistakes regarding orders because things just happen sometimes, but the main reason I most likely would not return to A+A is their customer service. If any mistake has been made by the business, an automatic response by the staff should be, "I apologize for my mistake, may I get you another plate/drink/etc." The response I received when I notified the waitress about the mistake was, "But can you still eat it?". This definitely rubbed me the wrong way. I mean I can eat anything, but it's not what I ordered. In the end I paid for the incorrect plate at a discounted price (because I touched it) and full price for the food I ordered. read more

A+A Sichuan China - Leftovers box - Szechuan Near Me - Austin, Texas

Really empty on a Wednesday night and it shouldn't have been. This place is delicious! We ordered a lot and shared. I can say the curry rice was the best, great orange chicken, and huge homemade pan fried dumplings. Add a little salt to the wonton soup and it is great. Make sure you get a side of chilly oil. Only negatives, the napkin dispensers were annoying and it was really quiet in there. Need to play some music or something so we can't hear my mouth smacking from grabbing so hard. read more

A+A Sichuan China - This place is delicious! Orange chicken & curry rice was amazing. Big portions, really fast (but they only had 2 tables). Will be back! - Szechuan Near Me - Austin, Texas

It begins with a dated and modest dining room. The tables and booths very typical of a low end strip center Asian restaurant, which A+A is also typical. The dinner menu is extensive, but the lunch menu is very narrow. As usual you choose the main dish, soup (hot and sour and egg drop only) with egg roll. Quickly out comes the hot and sour and it is very hot and fabulous with a nice spicy kick. Now we are excited. Even more quickly while we are still nursing our soup, out comes the main dish and it is massive. (That would be the last we see of our server for quite some time.) The egg roll crust is very thick and doughy. The main dishes are okay but the sauce to the pork garlic is very thick. This "spicy" dish is far from it with no texture and very little flavor. The fried rice is flavorless and obviously prepared some time ago. My wife thought the curry chicken was just okay. Well four tables later and a take out order, and our server is well behind. Bowls and dirty dishes sit in front of us for over 30 minutes as we wait for our check. Our conclusion, we won't be back. Gotta go, chinese food you know. read more

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Ordered my food at 9pm with an eta of 45-60 minutes. 90 minutes later, no food. Maybe they just shouldn't offer delivery if they can't do it? Just a thought. I'm sure the food is great, though. I'm imagining it right now as I eat crumbs off the counter. Hey. A+A. Just stop offering delivery. Doesn't seem like you can handle it. read more

I really wanted to like A+A, especially after all of the Eater Austin love that was heaped on it earlier this year. Unfortunately, our dinner was not what foodie dreams are made of. We kept things simple by ordering sesame chicken, my husband's standard dish, and asking for a recommendation from the very friendly owner for a second item. She waxed on about the delicious twice cooked pork, so we followed her suggestion. The food arrived within 5 minutes of ordering, which seemed suspiciously fast. It was piping hot, so perhaps the kitchen was quiet and they were able to crank through our order quickly. I appreciated that the sesame chicken was white meat that was still m-o-i-s-t (I have a strong aversion to that word, so it pains me to even spell it!), but it tasted decidedly like a very mild orange chicken with a smattering of sesame seeds on top. The twice cooked pork was interesting. Some bites were pretty tender and tasty while others felt like we were gnawing on pork jerky. Unfortunately, the pork was swimming in oil. I know that Chinese food isn't exactly healthy, but we didn't need a pool of grease to remind us. Needless to say, I had a few bites but left the rest untouched. Perhaps we misordered and need to return with someone who knows their menu backward and forward, but for now we'll head to our old standby Asia Cafe when we have another hankering for Chinese food. read more

I ordered shrimp fried rice and young chow fried rice. They send me both of shrimp fried rice so I called and refused replacement or refund. read more