Sean Nelson was our technician today and he was fantastic !!! We would like to request him on all…read moreour future service calls. He took extra time to understand our problem and had a solution. He went above and beyond and was very courteous. Great employee Killingsworth is lucky to have. Thanks!!!!

Had bats in the attic. Called Killingworth and they sent Cory out. He checked the house over and…read morepointed out several places they could get in besides where they were going in and out. Sadly, at that point it was "baby bat season" and we had to wait about five weeks. On the second day it was legal Cory was out, sealed up the other places and installed the one-way door. Early the next morning we stood in the yard and watched the bats try to get back in the attic. THEY DIDN'T. Cory is awesome to work with. He explained what was going on, steps we needed to take, and then delivered. It was not cheap, but compared to the other estimates we got the price was right in line and the service was over-and-above. Thank you Cory and Killingsworth.

Went through multiple quotes for home pest care service (bugs, wooded area)…read more Economy from a yearly perspective was one of the most affordable. They've also been super responsive and reliable for 1-off issues. Thoroughly impressed!

I talked to a girl today and she was very helpful and friendly and scheduled me as soon as…read morepossible. Great customer service!

I have been a happy customer since I moved to NC in 2019. A family owned small business that is…read moreprofessional, on time, reliable and priced right. Our pest control specialist Dale is awesome and cannot be happier with our service.

Freedom Pest Control price was more competitive than Orkin. The customer service was great and…read moreCorey the representative was very friendly, knowledgeable and provided details on the process. Very happy I decided to ho with Freedom Pest Control.

Service professional, reasonable, and prompt. Gave me some helpful tips to prevent future problems.read more

First off in these days and times with so many different companies requiring you to go on some type…read moreof annual contract seems intervene for some services I love the fact that tater bugs is not put you on a contract and you can simply just get services whenever you need it at a reasonable price.

Austin H has been part of our recurring service visits, and we've worked with him several times…read morenow. He is consistently knowledgeable, friendly, and professional. He takes the time to explain things clearly, answers questions without rushing, and always makes us feel confident everything is being handled properly. It's such a relief to have someone so reliable and pleasant to work with every visit. Highly recommend Austin!

I hired Bulwark for mice in the attic because my current pest control company doesn't offer this…read moreservice. I was so lucky to have Robert Haynes as my technician! He is so thorough and knowledgeable. He spent so much time going the extra mile. He explained what he was doing in order for me to have the best outcome. It's one of those things that when you understand the reasoning you can do better. I know from experience at another house having mice is not one and done. They offer a short term 6 month contract at a fair price. I feel confident in Robert and am going to request him for the other visits.

Joseph R. did a great job with our termite bait station service. Techs are professional.read more

Very annoying company. I don't know how many times I had to tell them that I don't need their…read moreservices in my new home. Then I warned them about don't entering my property. Then they say they'll be picking up their underground traps, then they don't, then they sent an email with only two days in advance, then I have to reschedule because I don't need anyone taking any traps from my property. Hopefully next week I'll be done with this nightmare.

Complete bait and switch...Over the phone, I was quoted $350 annually (after the first year), then…read moreKevin came out to do a 'free' inspection and quoted $397 because the perimeter of my house is larger than average. I declined at the time but followed up with the company to see if they could confirm the reasoning for that new price as they didn't mention a possible increased price due to the size of the home initially over the phone. They confirmed their pricing for larger homes, so I accepted that price. Kevin came back out today for me to sign the agreement, and he is now quoting $494 annually. Update Today, February 11, 2025, I spoke with Kennedy and Phil from the Rock Hill Terminix branch. Both were very apologetic for the interaction I had with Kevin the two times he was at my house.. Phil wanted to make things right and came out today and remeasured the perimeter of the home and honored the quote for $397 based on the 332 linear footage that was listed for my home (we are renewing coverage on the home we just purchased). Phil came to the same conclusion with only a slight discrepancy (I believe he calculated 337 linear ft). I am basing my decision to go ahead and sign a contract with Terminix based on the reputation of the Terminix company name despite the poor customer service I experienced over the last few days. I appreciate Kennedy and Phil for their excellent handling of the situation.

Brandon Bolin is our guy!!!! For anyone with bug issues or bug anxiety, this man will be your new…read morebest friend. For real, request him and you will no longer lose sleep at night. Thanks Brandon!

I have been a client of Envirosafe of Rock Hill, SC since 2008…read more Prior to this year, I would have given them a 5 star rating. Their service technician, Buddy, is personable, professional and courteous. He does an excellent job and I've never had a bug problem he hasn't responded to and fixed. However, this year I'm having trouble communicating with them. First, when they missed my regularly scheduled quarterly spraying in March - called several times, no response. Finally I went to Yelp and the office called in May. Now, I need help with a wasp nest. Again, no human only an answering machine, no return call. In the past, the response was within 24 hours. Again I'm going to Yelp hoping to hear from them. I would appreciate someone from the company contacting me. Corinne..... email is peanutlily@aol.com

I have used this company on and off for years. Jan 31 I called for a service inbetween due to wood…read morewigs. my Exterminator didn't call or knock when he showed up. When I went outside to unlock my fence gate he was pulling on my gate with a lot of force. When I took the lock off it latch was broken. The company did come out to fix latch. Well I called today feb 2nd to have them come out and finish this appt. Felicia stated I'd be charged my full quarterly fee if they come out feb 16 because it's was close to that date. My last spray was dec 29. That's not 3 months or quarterly. She seemed to have an excuse no matter what I said. She then stated if I don't pay quarterly I'd be responsible for 40 charge. Well I was told and for years it's free inbetween services. I really hate that it appears this company has lost touch with good service.

We were customers for a while. The mosquito treatment did not work, even though we paid a premium…read morefor the bucket and the spray, and tried both the green option and the regular option. We switched to spraying Wondercide ourselves and saw some serious results, so it is not truthful that the problem is just the season. The problem is the service. When we first switched to them, the indoor spray worked, but then I believe that the technicians got lazy because even though I was on maternity leave, I never saw them inside, and we started having pest problems. We called more than once about the issue inside and outside. and were told that we could pay for them to come back. Multiple times we expressed our frustration, but were never escalated to someone to help until we cancelled. We were supposed to hear back from the manager after we canceled future service about having them come back to our house to do a call back since we were still under the supposed three month warranty, and had just paid $200 for absolutely no results, and they never called back. I did follow up more than once and never heard back. Looking at reviews, that seems to be the norm. Customer service: 0/10 Efficacy: 0/10

I only had a 30 day warranty for bats. When the service was finished in October, I didn't know that…read morebats were still in my chimney because they hibernate from October to March. The warranty needs to cover the time of hibernation.