A1 Euro Auto is the absolute best Mercedes Benz repair shop we have ever dealt with. The facility is immaculate. The owner Nan and his wife Sissy are kind, helpful and knowledgeable. Your vehicle is treated like they own it. I cannot emphasize how clean this facility is and what fantastic service is provided. Sincerely Dan and Dar Sparks read more

They are Bad business the mechanic looks like he's on Substances. Took my car there 3-4 times. Realized I'm a target to keep me coming back. I've nearly died on the freeway and I HIGHLY DON'T RECOMMEND A1 EURO AUTO THEY AREE BAD BUSINESS read more

I noticed that ever since I took my car here, I've had more problems than before. For example, I brought my car here because there was issues with the headlights turning on and off on its own which kills my battery. They fixed it which is great but then not long after that, the horn started to go off on its own at random times. When I called Nam to let him know the issue, he said he would call me back but never did. I feel like this establishment scam their customers to come back by doing things here and there and charges an arm and a leg for it. If this is how they operate their business, then by all means, be shady, but I want no part of it. It's really hard to find a trustworthy mechanic these days that has integrity and knows the meaning of honesty. I don't recommend anyone going here. read more

I've always relied on their advice and service. They never disappoint and always very friendly.

Would not take our old Mercedes car any where else for servicing. They are honest, reasonable cost (compared to others), quick and professional. Highly recommend. read more

Called yesterday for a price quote and the guy said he would call me back. He did not. Called again this morning and, he remembered me but claimed to have lost his notepad. He took the information and again said he would call back. Again he did not. I have wasted two days waiting for this man to call me back when I could have been getting my car serviced. This is a good way to lose customers. read more

A-1Euro is the top choice to service Mercedes Benz in Hawai'i. I had my own business modifying, racing and showcasing European cars. After retiring and returning to Hawai'i I took my Mercedes to Nan and his team for servicing. Nan is an expert at diagnosing and repairing MBs, is honest and fair. i have been a repeat customer since 2008. He has kept my Brabus S55 and my SL55 in top condition. Nan has such depth of experience he also has great ability to know potential concerns for each model and year of Mercedes which helps with preemptively addressing maintenance to prevent future breakdowns. Nan and crew are the finest team to care for your Mercedes Benz. read more

I hate having to do stuff on my car....it's like going to the dentist. Necessary evil. Have been coming here for years.... Nan and his wife Sissy have always been friendly and straightforward. Yes I do think they are sometimes expensive, but cheaper than the dealership. And since I get my cars from California it's much better to go to an independent shop. Nan has been fixing Mercedes for 30 years, and has been at this current location on Sheridan Street for 8 years. It's sometimes better to make an appointment. I just realized today that my safety check had expired--lol! Like two months ago. Oops drove over and as soon as one of the car bays was opened, got my safety check done. Depending on how long they will take, I can sometimes get a ride to where I need to go. They always give you an estimate on how long it will take, and call you when your car is done. Conveniently located blocks from Ala Moana. Efficient, friendly service. Ask first if you want to check prices ( if they find anything they will call you anyway). Mercedes only. read more

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My 2010 ML350 my check engine light was on and my car was shaking / rumbling whenever I accelerated or went up a hill. I took it into A 1 euro auto and they were able to identify what was wrong with it and replace the parts. I picked up the car and it was still shaking... took it back and they flushed out the transmission fluid and the car now drives perfectly. Thank you a1 euro auto! read more

06/23/16 Thank you A-1 Euro Auto! Thank you Nan! Thanks to you, we received a refund check from the City today. It helped cover a chunk of the car repair last month! This is the first time anything like this has happened. Think they went back 10 years on the refund. 05/2016 I had to write up this update! After getting our little car back, A-1 Euro Auto called me to tell me that DMV has incorrect information on my registration form. Now we are taxed based on the weight of the car...As it turns out, we have been taxed on 5670 lbs since 1989. The correct weight on the car is 3670 lbs...2000 lbs lighter. Thank you for being so sharp and catching that... Let's see if the City refunds us the tax since 1989! read more

Awesome service. Very friendly and honest about the job that needed to be done.. ( replace engine mount ) Changed bulbs in both side marker, high beam and parking light with out charge.. I highly recommend A 1 EURO AUTO for any service of your BENZ and JAGUARS. read more

A 1 Euro Auto - Auto Repair Near Me - Honolulu, Hawaii

Only place I trust with my vintage 1990 Mercedes Benz 560sec! They now their way around these special vehicles read more

A 1 Euro Auto - 1990 Mercedes Benz 560sec - Auto Repair Near Me - Honolulu, Hawaii

Too expensive. Told me it would take 1.5 hours to replace camshaft sensors and they would charge $130/hr. The day of the repair I stayed and waited. It took 20 minutes. Turns out it wasn't the problem anyways (not their fault). I needed camshaft adjusters replaced not he sensors. He Initially estimated at around $3600. Sent me an official quote for $4400 and offered a military discount of $400 Went to Sumida's and paid $2430 for the same thing. Car runs great! Compared the parts required for my repair with both quotes and the Sumidas had way less required parts. No shade to the company. They have a business to run. Just letting people know there are other options. read more

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Fantastic service above and beyond! My 1990 Mercedes Benz 560SEC decided to sound its alarm when I started it this morning. I could not get it to stop so drove the car to A 1 Europe Auto as they knew the car and I trusted them. After the horribly embarrassing drive there, I made it there, jumped out of the car and one of the mechanics came running, took charge and immediately start working on it. They were able to stop it in 1 minute! No charge and I was so thankful. The owners are fabulous, hard working people that truly know there business. They are the best. Mahalo, Robert read more

Nan and his staff are the best!!! Very affordable and honest service. I don't go to the dealership, as they are notoriously overpriced. I can see Nan's passion for all things Mercedes Benz. Thank you for instilling a sense of safety in the cars you service. read more

Not impressed..I took my mercedes here for the 1st and last time for an oil change..the price is over rated and they don't check your fluids as the recipient states..when I dropped my car off the coolant and windshield washer fluid was low, it was the same when I got it back..service schedule wasn't reset, my middle counsel wad messed with... ok enough complaints.. The plus is they are open early, that's about it...i guess the current reviews state that this "use to be" an honest place, I should have listened... read more

Best Mercedes repair place yet. Caught things that the dealer missed and fixed a long standing problem that many shops missed on a '75 450SL. Highly recommended. Wish they worked on other cars as well. read more

Really the best place on the island to take a Benz. These guys don't mess around and they keep you updated! The Mercedes dealership is nice and all, but they are expensive assholes who want your money - even if they put on a nice face about it. This place has got them beat! Nam was fantastic and I left with a good repair. I will never go anywhere else. read more

A 1 Euro Auto - Auto Repair Near Me - Honolulu, Hawaii

Had my 1975 Mercedes 560 SL in at different times for major work, including electrical, cooling, seals, and more. The work was always excellent and cost reasonable. The factory trained mechanics are very skilled. Recommend A1 Euro Auto heartily. read more

My aunt took her 83 SL to MB and was billed $600.00 to tell her nothing was wrong axcept the AC which needed replacing for $6K. Feed-up, I helped her reseach and found A 1 Euro Auto. Spoke to Nan and he found th estalling problem, repaired and will not allow her to pay until we confirm problem is gone for good. He also quoted AC repair at $less han $1,500. Showed me the problem and was as professional and polite as they come. You will be hard pressed to find a more professional, caring car repair facility in Hawaii. THanks Nan and team! read more

Despite posted schedule, they were not open this Saturday. Otherwise service and price is fair. Excellent service. Genuine parts used. They do their best to tell you how long services take. Fair pricing. Motor pool is very clean. Mechanics are pros. They did not charge labor to install new battery I bought here. read more

Our power steering went out. A1 Euro Auto was quick to diagnose and fix the belts responsible for the problem. They were honest and prompt about the cost estimate. I realize many problems cannot be solved in one day but we were very grateful that the repair only took half a day and just a few hours later we were back to using our much needed car for our business. Fast and professional! read more

A 1 Euro Auto is A++++++++. If you have a Mercedes New or Classic collectible. This is the best place to take any Mercedes. Nan is always busy but, he always slips you in. He always does extra things for people and does not charge them. That's real OLD SCHOOL. Not many places like this left. Glen Nakamura read more

Did they fix the problem? Yeah. Did it cost significantly more than it should have? Yeah. Even for a Mercedes mechanic, they're overpriced. There is another shop in town that I found that is a better value and more knowledgeable. Keep looking. read more

A 1 Euro Auto is the BEST! My MB's air needed a refill of coolent but the shop that was supposed to fix it did something wrong and only AC only blew HOT air. Nan took it in without an appt, realized the importance of the AC for my condition and fixed it for free. What a terrific small businessman who knows how to value his customers. His new shop is totally an awesome, architectual wonder. Love it! Thanks again , Nan! read more

Just wanted to post a followup. Had a minor issue with a repair that A1 did in early March. Brought the car back and they -- without hesitation -- squeezed me in and rectified it at no charge. Mistakes happen; cheerful and friendly resolutions rarely do. I can't recommend these gents highly enough. read more

I'm not saying they are not good at what they do, they sure are. And friendly too. Shop is clean and looks professional. But it's way overpriced. If money is no object then by all means use them. Otherwise go elsewhere. Charged me almost $1,000 for a part that online costs $90-220 at the most. OEM part. Same exact. I expected there would be a little mark up, stupid me didn't ask how much when he called me, so that's my fault. But I think that when your car is getting serviced and it's gonna cost nearly $1,200 for a simple problem it's his duty to make that clear to his customers. I feel incredibly ripped off. They then have the nerve to quote over $1,000 for rear brake pads. EACH side!!! Not even an AMG model. Just pads, not even rotors. No thanks. read more

Used to be a good spot. Brought it in for a oil change and service. Nan called me saying i needed a full service because its over 90k miles. $1200 was the upsell quote. I said just stick to oil change.Ended up 200 dollar oil change and front blinker bulb replacement. Used to be a good alternative to the mercedes dealer service but now im thinking its just as expensive. I wont go back again. read more

This place is absolutely the best place to take your benz. I own a c63 and have had a few modifications such as front lip installed, rear diffuser, side marker lights, and regularly take my car here for oil changes. Always professional and friendly. They always seem to be packed but still finish the job in a very timely manner. This is the place to be if you own a benz. Everyone knows mercedes benz of honolulu is crap...so I'm glad there is a1 euro auto for all my needs. I would definetly recommend this place. When I took my car in to get my smoked side marker lights installed they did it for free! Nan and his staff are absolute experts! I've never had a bad thing to say or any complaints taking my car here. I've taken my car in at least 9+ times for body parts being installed, and regular service. read more

Only place I trust with my amg. Love the service Prices in hawaii are high all together but euro takes care of you with reasonable prices for a Mercedes and exceeds delivery times. My car was towed in they fixed my fuel pumps and my car was ready that day with no prior appointment or anything. nam and his shop is by far best place on oahi and recommend him to all my friends who have a merc. read more

I have owned a Mercedes since 1995. In the military, I have had to find service for them in the 12 different locations that we have lived. Similar to the first post here, I originally took the car into A-1 after a horrible experience with the Honolulu Mercedes Dealership. I have never looked back. Nan and his crew are without a doubt the most capable AND courteous set of mechanics I have ever dealt with. Great prices and great service! Dont go anywhere else! read more

This is the best Mercedes Benz shop on Oahu. Nan, the owner runs a tight operation. Great work at very fair prices. I have tipped for the outstanding service they provide. Sissy, Nan's gorgeous wife is always a pleasure to talk to when I wait in the comfortable lobby. read more

I love This place! I took my Benz in for B service and Nam took great care of me! He hooked me up!$$ I will always sing high praises for this place. If you have a Benz this is the only place to take it on this island!! Thanks to their entire hardworking staff! read more

Once again, my problem is fixed quickly, and far less expensive than the dealership has charged me in the past. Great service! AAA+++

mercedes benz kept my car for 3 days and told me what i told them after charging $500 plus i had to tow my car out when i drove it in. Nan had my car for one day and fixed everything plus things we didn't ask to be fixed! Beautiful shop and office and the best customer service! read more

Nan was able to diagnose a complex problem ie: No A/C, cooling fan stuck on high, multiple sensor faults etc in a couple of minutes, 3 other shops had failed and the stealership was not shy about telling me it would be at least $2800 without even looking at the car!! The repair took less than 5 minutes changing out a HVAC control module that fixed all those problems. This shop is spotless, and you will be treated with courtesy and respect. You will not be taken advantage of, and will receive honest fair competent repair work. I have never seen a better repair shop anywhere!!! Aloha, Maui read more

The best Mercedes repair shop on island... Hands down! The owner and his staff are extraordinary. No unnecessary repairs or outrageous costs. They actually steer you away from repairs you don't need. Have you ever heard of such a thing? I would give them 10 stars if I could! read more

A1 replaced all my CLK 320 Cabriolet spark plugs, wires and coils for half the price mercedes dealer quoted within minutes.

Thank you A-1 Auto and Nan for your tenacity...We have used A-1 to service our car the last 4 years, then we went somewhere else because of price and location, where we were unhappy with the work and in particular the service, so we came back to A-1...the service went as usual, well... but we had another "mystery" problem where, something was draining off of the battery, running it down, where we had to use jumper cables to restart....A-1 took the car back many times until they solved the problem. It would have been nice if they were not so popular and busy where they could have checked out each part again after an installation of an ignition system, and electrical panel with their diagnostic machine, so that we did not have to bring it back...but each time we brought it back they relooked...so far so good! P.S. Because of jumping the battery so many times, ruining it, A-1 generously gave us a new 2-year warrantee battery, and discounted some of the labor. thank you!! We will be back... Lezlie & Takao I read more

I've been bringing my car here for routine maintenance for a few years, and thought they were doing a good job. It came as a shock to me when they told me I needed a list of things repaired on my car that would cost $1,500!! When I asked Nan if it needed to be done right away, he said sooner the better. My initial reaction was to TRUST them and just get it fixed, however since it was such a large amount I decided to get a second opinion, and I'm glad I did. While the second dealership said that my car had to be aligned and there was a minor leak my car DID NOT have to fix all the things that were listed and it would be way cheaper. The mechanic even let my father-in-law look under the car to check out some things himself! They were shocked that I was given this list of repairs and commented "they did not know what he was looking at" and feel that I was being taken advantage of since I wouldn't know better. My advice to you....don't just trust anything that they say, and get a second opinion because it could save you lots of money and unnecessary repairs! read more