If I could give this company, zero stars, I would. I am a seasoned mover and this is the absolute…read moreworst moving company I have ever hired. They did not wrap any of my furniture with moving blankets. Just plastic wrap. Three of my pieces were damaged as a result. I called the office multiple times and at first they said that they would either replace the pieces or refer me to a furniture repair company. I received a quote from the furniture repair company they referred me to for $650. I sent the quote to the company and they said that they would only pay half. They dodge my calls, refused to respond to me, and I'm now left with furniture that is broken because of their carelessness and inexperience. Do not trust this company at all. They are the absolute worst! I am now planning to sue them in small claims court.

If you are looking for a company that has great prices, is reliable, works fast, and transports…read moreeverything safely, then local lifters is your place. Michael and his team are incredible and extremely friendly. They showed up quickly, were respectful, and took the time to wrap/ secure all of my furniture. We were moving from Austin to San Antonio and I was surprised how quickly they go everything done. Einstein movers charged us almost double a few days before the move by adding an additional person. They were allowed to do that because they did not provide us with a contract. Michael quoted us right away, generated a contract, both of us signed, and his team was able to move our apartment completely on such short notice. We arrived to San Antonio and not a single thing was broken, they installed all of our furniture, and even took apart our door to make sure our refrigerator fit. Then they quickly put it back on, they really do it all. I am so glad we found them, do yourself a favor and hire Local Lifters for all of your moving needs!

I'm not very happy with the way things went down with the move but the guys were very nice and…read moretried their best. First, nobody called to confirm my appt. so I called at 8am but no answer. They called me back said they'd be 30-45 min late. But it was an 1.5 hrs later. I wouldn't have cared if they told me ahead of time that it was going to be that late. Then it took 2 guys, 10 hours to load and unload 800 sq ft 1 bed/1bath/1desk apt. Except they left behind paintings, mirrors, my computer, random containers and items and didn't tell me till they arrived at my new apartment. My one bedroom set, full living room, 1bathroom, and a desk started at 10:30am-9pm. That's with me re-assembling my bed to free up the other guy to go help out his counterpart. My $2,700 Restoration Hardware Custom Upholstered white bed has dirty handprints everywhere. And they left a lot of things behind at the old place to save time- without asking me if that was okay. I really wanted to love the experience since it was highly recommended by a friend but I'm pissed off that I paid $1,000 just to move stuff by myself that they left afterwards. And not counting everything I moved in my own truck to help them finish up faster. Moving with elevators is tricky so they did try the best they could but sometimes you gotta know when you've bitten off more than you can chew. Y'all need to call for help when a 3-4 hr move turns into almost 10 hrs! This is total bull. Not happy. Not recommending them to anyone I know. I'm seriously considering calling up my credit card company to file a dispute. This whole experience was wrong and has made me feel like I got conned. Just saw the emailed receipt of $100+ more than the price I was given when they swiped my card. UNBELIEVABLE

Can I rate 6 stars?! I used Big Easy to unload my truck after driving from Atlanta to Austin. Ultra…read moreflexible, professional timely and accommodating . I (myself) ran a day late and they still made time for me! AWESOME AWESOME AWESOME ... I will use them for all of my moves. AND I'm recommending them to my corporate HR as a preferred vendor! Added bonus: They are real people and took the time to give me pointers on the city and move my super heavy furniture around until I liked it. Ps. I definitely recommend Big Easy if you are a single female since they were polite and gentelmenly as well as honest in their price.

Wow was I moved, by this little man with a cracker jack CDL. (Does he even have one?) Tried to…read moretake me out with his trailer and this is what I get.

Used this company over the weekend for a relocation movie starting in San Antonio and going up to…read moreAustin. I booked them through their online site (20% discount wooo) and spoke with April for the most part. She was courteous and friendly and helped us through this transition. The crew (Chris and 1 other gentlemen) arrived within the scheduled window and were finished loading my stuff within an hour. Everything was strapped down correctly and the inventory sheet was amended to add some items I left out on the online questionnaire. Unloading the stuff was just as fast despite heavy rain and only a couple of our items got wet enough to need be dried in the dryer. Definitely a fair price and would use them again in a heartbeat. Support locally! Thank you all for making moving stress free!

I hired this company to move a bunch of stuff from one garage to another. The garage was only 1/4…read morefull so some of the initial quotes I received were shockingly high. When I called Alex, he gave me a much more reasonable quote and said, "A move like that is no big deal," which is exactly what you want to hear when you call a mover. You don't want them to act like moving your stuff is the hardest job ever and like they've never moved anything before. After a minor scheduling glitch that was quickly smoothed over, Alex and the crew completed the move very quickly and for the price quoted. One thing I liked was that Alex was easy to reach via phone and text...that increased my level of trust in the company. It feels like a total gamble when you pick a moving company so I'm glad I went with this one.

I only gave them four stars because they were a little late showing up for the job BUT they did…read moremake up for it when they got here! The gentlemen moving our stuff were very nice and extremely hard workers. They got all of my stuff moved in without breaking anything and hustled from the minute they started from the time they left. I was very pleased with them and would highly recommend them .. Also would use them again, although I hope I don't have to move again for a long time!

DO NOT BOOK THIS COMPANY!!!!!!! They didn't reply to call in…read morethe days up to the move but when I finally got hold of them they said the move was still ok. On the day they said they were running late and after three hours they said they had to cancel !!!!!! My daughter was stuck in Austin with all her stuff and no movers and everyone else is booked up. DO NO TRUST THESE PEOPLE!!!!!!!

I found this company through Yelp. The were very prompt in returning my request for a bid to move…read more I did this a month ahead of time because I know there is a lot of moving going on at campus during this time. We agreed on price, date and time. I called this week 3 days before scheduled move to confirm the move. I have called twice and left messages and texted them. They are not returning my phone call. This has put me on a bad situation since I have to scramble to find someone at the last minute. Be warned if you choose this company.

These guys are top notch and professional. From full service packing to loading furniture and…read morepack-yourself contents with multiple pick up stops if needed (home & storage) to multiple drop offs if needed also (storage, apartment, home, etc) NO EXTRA FEES FOR STAIRS, distance from pick up to destination, etc etc - specialty services for large or special handling items... Truly NO HIDDEN FEES - flat rate minimum depending on trucks, and time to pack, load, then unload and furniture assembly time if needed... USED THESE GUYS IN 2020 during covid for move from Bee Cave to Dripping Springs... they came in with the best no hidden fee pricing, no hidden covid costs, and no unexpected back end fees... Stellar service and communication, QUICK AND EFFICIENT, FRIENDLY AND PRESENTABLE, Professional appearance and polite movers and workers. THEY WERE SO GREAT, I chose to use them AGAIN for two stop pick up (house and storage unit) in Dripping Springs, for in-state move, with a Week notice - reasonable pricing, full fee disclosure, very easy quote process and personal service. Todd is the best!!! Will submit another review when this move is completed

We went through the Thumbtack app and found 1source moving and they were the most responsive of all…read morethe moving companies. Our move was from Austin, TX to the Albany area of New York State. Andy really made the process seamless. He has been in constant contact and provided value and guarantee to the move. They worked with me on the pricing and we ultimately locked this move in with them. Their crews were prompt as promised and let me know the progress updates as I had moved prior to them responding to my Texas house to pack up our belongings. We had minimal damage to our belongings and have been in full communication with them to mitigate our concerns. (It was a small bathroom dresser that was not in the best condition prior to them even touching it - was able to fix it and they do bring tools with them in case of this scenario.) What is fantastic is that they are a LOCAL company for the Austin area that goes all across the country. You won't be dealing with a moving broker or a van line that will only give you estimates. They give you prices up front. It's been a pleasure working with them and we will consider them again for any cross country moves.

Please read prior reviews regarding price discrepancies with this company and know that you have…read morebeen warned. I am going to do my best to make a long story short...for years, my designer had used this company for her clients and because we have in turn used her for years, I trusted we were in good hands. We had just moved into a multi million dollar home where we used a reputable, 5 star company called Heavenly Moves and they were fabulous, honest and upfront about all charges before the move began. I purchased some furniture items from a local store called Four Hands and sadly, they do not deliver so you have to arrange for your own pickup. We have a couple of construction companies and over the years, I have used our trucks/guys to pick up items from Four Hands without any issues. Due to the fact that we had just moved and I needed quite a few items to be picked up, I decided to use Nice Moves so that we would receive our items in one delivery as opposed to multiple trips. Four Hands is less than 3 miles from our home, so I was a little taken aback when Danielle quoted us a price range from $405-$540 as they charge $135/hour. Danielle made sure to mention that it should not take that long, but they always quote on the high end. We agreed and setup a delivery date for June 16, 2023 at 10:30. On the day of delivery I waited for hours for my items and they did not arrive until 1:30! Not once, did anyone contact me to explain the delay. Two guys arrived, and while they were both very nice, professional and took great pains to avoid any damage to my house, one of the guys was older and very slow and I later discovered that they use him because he is very slow and can therefore charge customers more money. Even with my assistance, they did not complete the move until 3:30. I had to cancel multiple appointments and I was not happy. As they were wrapping up, I was told that I was going to be charged from the time they left their warehouse at 9:30 until 3:30 and that was when I saw red. Kasha, contacted me and after our discussion, I was left with the impression that all was well and that the original quote would be honored. What Danielle failed to mention was that when they pick up items for delivery, they open each and every box to inspect for damage, then repack the boxes, and then finally load the truck! If I had known that before agreeing to hire them I would have politely declined and used my own trucks and employees. I did not receive a call for payment until July 6. Again, I spoke with Kasha and it became obvious that she "forgot" our prior discussion and I was the put on the phone with I think his name was Eric, but after recent events, I think it was the owner Martin Harrelson. We had a colorful conversation where I agreed multiple times to pay the max I was quoted, $540. I am assuming he was not happy with that as to my shock and dismay, they decided on July 21, to illegally charge my designers credit card $850 because it was on file! When invoices are submitted, they are supposed to be approved first and they did not do have approval to do so and the actions of their billing manger, Barbara in Dallas resulted in multiple phone calls and emails between myself and my designer. Barbara not only hung up the phone on the both of us, but she flat our refused to transfer our calls to higher ups. I ended up looking up reviews to discover other people have had similar complaints and so, I took it upon myself to begin filing a complaint with the Better Business Bureau where I was able to located Marty's full name. After an email blast to all of their offices located across Texas, did Martin Harrelson agree to refund my designer's card as Barbara was holding the charge as ransom until I agreed to pay the $850 balance! In the end, I paid the $540 that was in the original quote. I have emails as well as recordings of Barbara and another woman literally hollering at me as proof to show how horribly unprofessional this company is. I would NEVER, EVER recommend them.

Great experience with this company. Fair pricing and the men who moved me were professional and…read morehandled all my furniture with care. I would use this company again and will be referring friends and family.