Omygosh reading some of these reviews some of you don't know how to remain professional and review…read morelaundromat properly compared to other ones in my opinion This laundromat and the one in Downtown Upland is always clean when I come in I see some reviews saying it isn't but EVERYTIME I've came within normal business hours it's been clean and there's a number posted I'm sure if you texted number if EVER "dirty" meaning lazy ppl can't throw away their own dryer sheets/ laundry soap and pick after themselves because they're so helpless because honestly that's all I've ever seen used dryer sheets on floor right by the trash can or under some of the dryers like come on do better ppl. I have also experienced seeing homeless ppl but they were actually paying customers and washing their laundry only other time was when they were being asked to leave because they weren't paying customers and I felt so bad I honestly would have let them sleep by back door but this establishment does not and I see they try to stay on top of the homeless problem . As for the washing machines not working they started phasing out the old ones I see the new ones are really nice I'm sure harder to keep clean I even catch myself putting unnecessary finger prints all the way around the door just for shits and giggles sorry guys but honestly you guys are doing great and I felt the need to come on here for the entertainment after last night that lady was not happy she overfilled that washer and broke it I also read her review God forbid workers have a life outside of the laundromat . What I overheard was the maintenence man was not able to come in until the next morning but the manager left a family dinner she was at to figure it out with her nephew is what i believe she said young boy which they did and I was surprised they were able to figure it out so quickly without having any prior experience to opening up a washer and I seen the clothes they took out of that ONE washer that was stuffed in TWO carts I took a picture management can't post but I can so I am like keep in mind these clothes are also soaking wet just imagine her stuffing them in while all of it was dry i wish i was there to see her stuffing it full like that probably took a lot of work definitely more than 10 loads that's why the washer broke I'm laughing because she even had a pillow in there but anyways getting help within 1hr is not a long time when it was your fault some of these reviews are so funny I will continue to go here because my experience has been good I do think a bench should be added for seating tho I know you probably removed because of the homeless but we need at least a bench. As for The bathroom maybe find a way so we can only access with an active laundry card so the homeless aren't able to go in them because I'm also sure that's why you can only use when a laundry attendant is in there?

The machines are new, not too hectic too. My go to place for doing my laundry when I'm traveling to…read moreUpland area.

Perhaps the cleanest and brightest public laundry place you'll ever find in So-Cal. Manager was…read morefriendly and busy cleaning. I would have given this place 5-stars. Unfortunately, their public restroom scarred me for life as it was disgustingly smelly. And I paid a quarter just to unlock and use the restroom. Warning though - very low water pressure in the sink, barely any soap, and that door lock doesn't lock properly once inside. A man walked-in while I was using the restroom.

Machines work, Great large capacity machines for quilts and blankets and very clean. Staff is…read morefriendly and helpful.

Really horrible service here. She wouldnt clean the water that was spilling all over the floor. She…read moreaslo refused to refund us. She also refused to give us the boss/manger info. I will not come back here ever again.

This laundry mat is under new mgt in the last number of months. The staff are great when you find…read moreone to help you. I am here this morning and 32 washers are taped off and not working. It appears that all of the large ones that cost$6.50 are working but 32 of the lower priced ones are not. I was here yesterday at the same time and the same number of washer did n work. I did be not see any staff yesterday and none today.

Really clean laundromat with genuinely nice staff. The woman and man working there were awesome…read more The machine that you have to have to use the washing machines and dryers got stuck and she immediately gave us a new card and showed us how to load it. They use reloadable cards (cash or debit/credit), there's WiFi, clean bathrooms, and lots of food spots nearby (plus an ice cream shop for when laundry day needs a little reward ). They also do drop-off laundry and have early bird specials most mornings. Easy, stress-free experience. I'd come back and would definitely recommend.

Updating my review to state that I no longer see solicitation here anymore. Staff does a good job…read moreof driving them away. Great location with friendly, helpful staff!

This place is okay, like a lot of people have said most of the machines are broken but it's very…read moreconvenient because they accept tap to pay, they clean all the time

So this use to be a great spot to come in and do your laundry. I have been coming here since it was…read morejust the small one room location. They expanded a few years ago and it was super nice but now the majority of the machines on the new side are broken. Out of 32 dryers on new side 16 have been out of service for quite sometime. Make that 17 down, one dryer went down in middle of cycle and when I asked the lady working there she said it never worked. I was like yes I had 9 minutes left and added a quarter to finish towels. I just removed the laundry and it stopped two minutes later. She kept saying no no no, then finally put a quarter in bottom one and said use that then. She has always had a disgruntled demeanor when every would try and interact with her. She works the early shift, then pm closing lady is always super nice and always sweeping and keeping place clean. BUT this other lady must hate life. I guess i have to look for a new spot now in the area as the machines are starting to break down frequently and not getting repaired.

I've used a few laundry services in the area, so I'm not new to this, and I can honestly say…read morenothing compares to The Dirty Hamper. What stood out to me first was the customer service. They're responsive, professional, and genuinely pleasant to deal with, which makes a big difference when you're trusting someone with your clothes. The quality of the wash is consistent every time. My clothes come back fresh, clean, and neatly folded, not rushed, not overlooked, just done right. They're also reliable. Everything is ready on time, no delays, no confusion, no having to follow up or wonder what's going on. It's clear they take pride in their work, and it shows in the results. If you like your clothes clean and your peace of mind intact, just go here.

Starters... I cannot not emphasize how much I freakin luv this place. From its employees to the…read moreservices & care they provide. Absolutely worth it all; especially if you don't have time or don't own a washer/dryer! They have this oxidation system that leaves your clothing not ONLY smelling good but, feeling great too the touch! SO, if you're too busy or, lyfe just has you by the balls (Metaphorically speaking). Give this place a go, you won't regret it!

This review is based on our first experience with this establishment. We needed to wash a king size…read morecomforter. They had washers even bigger than what we needed, and I saw a large rug was being washed in one of those. The wash and dry was pretty quick, about an hour total. Their machines did the job well and it was quite affordable. The employees are very nice, kind, and helpful. I came on a weekday afternoon and didn't need to really wait, thankfully one opened up for use. I did notice all the machines were in use, so it's possible you may have to wait if you need the bigger washer. Plenty of smaller ones though. I generally don't feel all that comfortable going to unfamiliar/new places but the folks there eased my nerves. I'd go back. Thank you very much for the assistance. One thing to note is that in the meantime, you might want to bring coins in case the card readers aren't working, but I heard their payment system will be updated soon.

They need to bring back the other girl that spoke English and was super friendly and helpful. She…read morewould get everything so clean and smell so good. Today I had my comforter done again with the short Hispanic not so friendly lady that brings her kid and husband. Got home and my comforter is still pretty wet, dirty & doesn't smell like laundry soap ! I'm glad I checked before storing for the summer otherwise it would have gotten moldy !

I like paying with the new phone app. It's always busy but usually a little wait and the washer I…read moreneed opens up. Nice areas to fold laundry too. Customer service from owner was great with a phone call.

Horrible experience!!! No washing a minute after 9 pm it doesn't matter if I was washing with the…read moreother machines already and bad service I didn't get my money back even after calling ! It's also a bad area right next door to a bar I'm glad I won't be returning to this place and I wouldn't recommend good luck !

Usually clean when I go in. Never really have to wait for machines. Some of the newer machines that…read moretake card and Apple Pay do not work all of the time and if you have discover it won't have the ability to read the card. Change machines work, bring cash/coins or get cash at store near by. Have a drop off option too.

I've been struggling to find a laundromat that was accepting of what I needed which was simply to…read moredry clothes since my only my dryer is broken. And finally I found the place! I asked who I believe was the manager or worker here and he was welcoming. The laundromat is very clean as well which is a plus! Definitely will recommend this place to friends and family.

I got my home organized by this company. she is very professional and a lovely woman. I also…read morecontinuously get my laundry done and it's been a life save! 10/10 recommend!!!

Laundry me saved me so much time ! I don't think i can ever go back to doing my laundry , the…read moreservice was fast contactless pick up and drop off! She picked my items up at 9:30 am and dropped off by 1pm this laundry would have taken me all week to wash, items were perfectly clean and so nicely folded ! Amazing service will recommend to everyone i know !! Thank you thank you!!