I decided to go over to Bright Pharmacy to have a conversation with Patrick the Pharmacy manager…read moreabout my desire to switch my prescriptions away from a big box store. The number one thing everyone should think about is that the better relationship you have with your pharmacy, the better they can help you. Patrick couldn't have been nicer, kinder, and gave me the confidence to make the change. The day I went to fill my 1st script, Patrick wasnt working and had to deal with Roy the other pharmacist. Had the same conversation about my history and medical issues. 2 for 2!!! He was just as kind, and gave me the reassurance that relationships with patients matter. Tip to all: if you want a good experience, take a moment to introduce yourself and help them get to know you. Just like any good physician, make an effort to help them get to know you and they'll show you what it means to be a good neighborhood pharmacy! Thank you all very much, you now have a new member of the Bright Pharmacy family for life!!! If you've ever had experiences at a big store pharmacy that made you wonder....is there a better way to get your scripts filled? Bright Pharmacy is the place to go!

I've been coming to this Pharmacy for 30 years and since it changed ownership it has changed, first…read moreit was the staff, then the pharmacist and know they aren't open on Saturday. This place is going down hill. To bad, time for me to find another pharmacy.

I want to share my great shopping experience at the store located at 14885 Telegraph Rd, La Mirada,…read moreCA. I really like the promotions and cash rewards they offer -- they're such a great deal and help customers save money. The store was nice and clean, and the employees were very friendly and welcoming with smiles. One employee named Fernando was especially helpful, polite, and professional while assisting me with my items. When he noticed there were about 3 customers waiting in line, he immediately opened another register to help everyone faster. When I paid, my reward paper slip didn't print, but Fernando kindly explained that there was a computer issue. He apologized and even offered to add the points directly to my card instead. The other employees were very nice too. I felt comfortable shopping and picking up my online order at this store. I definitely recommend this location to my friends and family

Came in late at night in search of something. Joanna was incredibly kind and helpful even though…read morethey were about to close. I really appreciate the help especially since I was lost at first, but thanks to her everything went well .

I have a strange relationship with this Rite Aid. It's not the closest one to where I grew up, but…read moreback when it was a Thrifty, we would come for the ice cream sometimes. The Rite Aid transformation happened whenever it happened, and despite that, this Rite Aid seemed less like a drugstore and more like a large convenience store or small general store. Of course, most Walgreenses and CVSes feel like that now, but this was back in the day, and it was a little bit surprising. I've bought replacement Christmas-light bulbs here more often than I'd like to mention. (Our family continued using the old large incandescent bulbs long after everyone else had switched to faux icicle strings and early LEDs, and Rite Aid was the only place we could find the colored bulbs in the right size.) I've also bought a rake, dill (on sale--for some reason they often have sales on spices), water balloons, water guns, super bouncy balls, and all kinds of candy from here. The store looks like a supermarket without the produce. It's been years since I've come for the original ice-cream experience, although I did buy a half-gallon of Thrifty ice cream from the freezer in 2020, at the height of the pandemic. There never seem to be enough employees working, and the ones who are working tend to take their time. They're friendly enough, and just based on the strange questions and customer behavior I've seen here, I don't think this is the most enjoyable place to work. Did I mention the candy? Like most places these days, they have a really wide selection, especially of the largest sizes. But if you come immediately after Halloween, you'll be amazed at just how badly they want to get this candy off their shelves. The deals feel almost criminal, like you're buying stolen merchandise.

Patricia , front store cashier is such a sweet heart. You know it's the little stuff that can…read morereally brighten up people's days and she did that for me and my mom. Just great customer service. As for management, your store feels unsafe. Idk if you're trying to cut costs but you really need a security guard at the front. A bunch of druggies coming in and out. Makes your customers feel unsafe. And we are already paying an arm and a leg for something we can get at target for half the price. DO BETTER.

Everyone is always so nice here. And it's never too packed. Great customer service…read more The sales are an added plus!

Everytime I come to this Walgreens for the pharmacy they are horrible at acknowledging costumers at…read morethe drive thru and it takes about 30-40 minutes each time. Horrible service and rude employees. I've already been in line for 40 minutes and finally got to the front and still haven't been acknowledged

I visited this CVS at approximately 5:50 PM to pick up a package that had been delivered to your…read morelocation. Unfortunately, the customer service I received was disappointing. The employee assisting customers was on the phone and appeared annoyed when I asked for help. Her attitude came across as rude and unprofessional, making what should have been a simple package pickup an unpleasant experience. Customers deserve to be treated with courtesy and respect, regardless of how busy the store may be. I hope management addresses this issue and reminds staff of the importance of providing professional customer service.

If I could give zero stars I would. I went to pick up my refill rx I get every 3 months. I noticed…read morethey pulled it out of the fridge. I said that's strange I have never kept this rx in the fridge. The pharmacist Melissa who is also the manager said oh there is a shortage so your doctor substituted this. I was like ok. The co pay was $120.... I took the first dose and noticed immediately I felt off. This was on Friday. By Sunday I was a mess. Brain fog and agitation. I discontinue use and felt better. I started to do research and found that the substitute is actually a completely different medication and is 3x the strength of what I was taking. In addition to having other medications in this dose. I contacted the pharmacy. Melissa would not take my call and I was basically told that's what it is and I can't bring it back. I might as welll flushed $120 down the toilet. I have gone to this pharmacy for years and am so disappointed. When I was on the phone asking why no one told me it was different and 3x the strength. Melissa yelled from the backround I told her it was a substitute .... again she never said it's 3 times stronger! Btw I got the medication I needed for 3 months from a private pharmacy for $13. I asked the pharmacy for the regional managers number and they refused to give it to me. I will be reporting them to the pharmacy board. They should have just refunded me what I paid. This is so wrong and unacceptable and the way I was talked to was inexcusable. Hopefully someone from corporate sees this and gets back to me.

We've been to this pharmacy 3 times now. It's the closest location for us to get our toddler his…read morecovid vaccine since not every Rite Aid has these shots for toddlers. Anyway, generally there were no hiccups but the wait is always long even though we always made an appointment online. I would say that we would regularly wait around 20-30 minutes before we actually got called in for the shot. Also, the staff isn't rude but they also aren't very polite. If anything they are more on the less polite side if anything. Even though we submit everything online for our appointment, we're always questioned about the same information, such as "Did you make an appointment online?" "Is this the first shot?" etc, etc., I mean, all of this information is given when you make the appointment online, so if they took the time to just look, they wouldn't have to ask these questions in some accusatory manner, like we didn't do something right. Anyway, for that, I'm giving it lower stars. Also, parking in their parking lot can be challenging since many spots are for specific stores so be careful to look carefully when parking.

I needed to use the restroom, but the employee said it was closed, not that it was not working, but…read moreclosed; in other words, tough luck was his position. This is the kind of respect some employees have. The additional Rite Aid near Ralphs Market was very kind and let me use theirs.

The CVS location is unorganized wait times are so long because they never have enough people to…read morecover and especially in the Pharmacy. You get zero support and lines can be 15 people long and one person working the counter. It's absolutely ridiculous for as much as these pharmacies make on their pharmaceuticals you think they'd hire enough people to work.

Just WOW in how horrible the customer service is here. I went to do a simple exchange as my doctor…read morerecommended I purchase an item for a surgery I recently went through that I did not end up needing to use. I couldn't find my receipt or remember if it was a paper or e-Mail receipt, so the cashier advised me she would be unable to allow me to return it without that and recommended I call the corporate line as perhaps they can help me obtain this receipt. I walk out of the store very annoyed and begin to research trying to find the receipt but have no luck. So I also look up the return policy for CVS on their corporate website which states that any item can be returned without a receipt for store credit which I'm okay with so I go in to approach the cashier with this information that I found. She then says that this is not what she knows but can get a "manager" for me regarding this. She then sends me over to a younger lady with dark hair and glasses and when I show her the policy on the corporate website, she said this policy is "at the manager's discretion." I asked her then why it doesn't say that on the policy on their corporate website and she said she doesn't know but cannot go over her manager's head. I ask if I can speak to her manager then and she said very rudely "he's not here right now, he doesn't work Sundays!" I asked when he is available and she said "usually weekday mornings". Well usually I work weekday mornings so I told her I'd just go write a bad review on Yelp since they don't want to abide by corporate policies. She said "go right ahead!" Appalled by their rudeness and how unacommadating they were being over a 8 dollar item! Can't wait to call corporate tomorrow about their customer service

Not all chain pharmacies are the same. Back when there were more mini and medium chains, even some…read moreof the big boys like Sav-on Drugs and Thrifty had some heart. I didn't realize it when I was a little kid fanboying on Sav-on and Thrifty (which we called "Thrifty's," for some reason); but Longs was another drugstore that, despite being a multi-state chain, felt like a mom-and-pop operation. This is a review of the CVS on West Whittier Boulevard in La Habra, but this CVS used to be a Longs, and despite the CVSification that it has undergone--and it's definitely not the same as it was--it has, somehow, managed to retain some of its old charms. It's on the bigger side for Southern California CVS locations. It has a large center aisle helpfully aligned with the front doors, so as you enter, everything health- and hygiene-related is to your left, and all the junk food and gifts and drinks and household items are on your right. The pharmacy is at the back (obviously). The people who work here are universally nice. I'm a frequenter of CVSes large and small, so I know a little bit about dealing with CVS employees who don't want to deal with me, and I've had bad experiences at every single store--every store except for this one. Granted, I've never used the pharmacy, so there's that. They have self checkout, but unlike almost every other CVS location with those job-killing devices, they don't try to force you to use them. This location is actually much farther than the one closest to my parents' house (that one's within a mile), but I always go out of my way to come here, because I'm so sick of dealing with the sad-sack attitudes and annoying pestering of the employees there. And I know it's not totally random and is based on what and how frequently you buy, but this CVS seems to offer the most valuable coupons on its mile-long receipts. If you come around Christmas, they have firewood right near the entrance, and you don't even have to bring it to the register; just tell one of the employees that you're taking firewood on your way out, and they'll ring it up. Plus it's really good firewood, or at least it has been every fall and winter since 2020. I'm still sad that Longs is gone--that all of them are gone--but there is some solace in the smiling faces at this Longs-turned-CVS.

Ever since the pharmacy changes their automated system, it's been a nightmare to get a prescription…read morerefilled. The recorded message does not offer the option to enter a prescription number, instead the name of the drug needs to be stated. How many times can I say the name of the medication and be told I cannot be helped because the system doesn't recognize the name of the drug I'm saying? Even though the system JUST SAID THE NAME OF THE DRUG?! It's so infuriating, as soon as I can, I'm transferring my prescription to the Costco down the street.