I chose Thane because of the glowing reviews, however, I must've missed the one about him ruining…read morethe rugs. I left him with a $8000 rug that had been ruined by my Dad's dog. Thane said he would do his best, but couldn't guarantee that the stain would come out. $640 and two months later, I finally get the rug back. I appreciated Thane's honesty when he said he couldn't get the stain out. When I got it home and unrolled it, the stain was worse than what it was when I sent it to him. In fact, it looked like it has spread. I don't think Thane ever vacuumed the rug prior to "cleaning" it. My husband and I have vacuumed over the rug almost a dozen times and are still pulling out a TON of dirt. Sadly, there are now chunks of the rug missing from simply vacuuming it. Thane said he power washed it and let it sit in a solution to get the smell out. He got the smell out, and ruined the rest of it. All I want is my $640 back. I'm not even asking him to replace the rug. I don't think he did anything to clean the rug other than power wash it and let it sit in soap, which, by the way, is still coming out when I rinse it with the shampooer.

This is a first class service company here in Flagstaff. Very professional in their estimate and…read morequote, walk-through, scheduling, and they were courteous and thoughtful. Great to be retired and have someone you trust to move furniture carefully. We will call on them again when we need cleaning.

What a great job! Kyle fit us in last minute. It was an apartment cleaning. He showed up on time,…read morewas courteous, and did it quickly. The stains left by the last tenant, over four years ago, were gone! Thank you for such a great and thorough job. I absolutely recommend him.

We were very impressed with Kyle and his business, Truly Green. He was friendly, very educational,…read moreanswered all our questions and did a fabulous job on our vinyl laminate and carpets! This was our first time using his services as he came highly recommended by my parents. We will schedule our annual cleanings with Truly Green!

Very communicative and were able to serve us right before the holidays with a price much better…read morethan competitors.

Jeff was nice and did a decent job. I have a 4 year old that caused some water color stains on the…read morecarpet. Oxi Fresh's solution removed about 60% of the stain.

Got a quote and booked the appointment for a week later. The scheduled appointment was at 9:00 am…read moreand they never showed up and never called. I am very disappointed as I turned down three other companies and I needed the project done by a specific date, and now the other companies are booked so my project isn't going to be done. I don't understand why companies don't at least call you if they aren't coming or are going to be late. I'm not sure how this company has 5 stars if this is the way they conduct business.

Quality work, expertise over his years, hard worker, good communication, and fair pricing. Entire…read morehouse carpeted and needed a great clean. Mauricio is a great carpet pro!

Wow! Apparently I didn't know what my carpet actually looked like until these guys came out. (See…read morepic of two-tone action picture) The owners are unbelievably nice, and they go beyond 'the extra mile' to take care of their clients. I can't say enough about how pleased I am with Expert. I will without-a-doubt have them back! Highly recommended!

Our technician, Michael Hicks, was great! He was very thorough and professional in getting our…read moreceramic tile and all of the grout looking like new. It was very dirty and it looks fantastic now! This company did great work for us and was a great value.

Jim showed up on time and started to work right away. He helped me move furniture and did a great…read morejob at cleaning the rug. I will use Jim the next time I need a rug or carpet cleaner. The price was half of what other people wanted.

Jim was friendly and quick to respond. We noticed some spots in an area after he left and he came…read moreback with a smile and took care of it without extra charge. His prices are a good value too. I highly recommend him.