1. Superior Restoration Services

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Flagstaff, AZ

Superior Restoration Services

4.1 (15 reviews)
Open • 8:00 am - 5:00 pm
Updated 3 weeks ago

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6 years ago

These guys are awesome they did what they said they were going to do in a timely fashion and we're very professional

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3 years ago

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Jay And Marla T.

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3 years ago

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Jay And Marla T.

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14 years ago

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Jay And Marla T.

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7 years ago

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Jay And Marla T.

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9 years ago

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Jay And Marla T.

Thank you, we appreciate your business!

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9 years ago

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Jay And Marla T.

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6 years ago

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Jay And Marla T.

Thank you, it has been a pleasure working with you.

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9 years ago

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Jay And Marla T.

Thank you!

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15 years ago

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12 years ago

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15 years ago

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Jay And Marla T.

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18 years ago

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15 years ago

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12 years ago

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Review Highlights - Superior Restoration Services

“Monica was so helpful from the moment I called and Nick and his partner got the job done quickly and well.”

Mentioned in 3 reviews

Read more highlights

Mammoth Restoration - Box just sitting

Mammoth Restoration

(29 reviews)

Our dishwasher decided to wash our subfloors right before Thanksgiving. At first glance I thought…read moreit was just a small amount of water, but found that a significant amount had went between the subfloor and the wood flooring. Mammoth came out and got fans and dehumidifiers up quickly, and have worked through my insurance company to get our kitchen back in order. We are still in the middle of this project, but I have found Mammoth to be super responsive and helpful in fixing this mess even during the holidays. I hope to NEVER need their services again, but if I do, I am confident that Mammoth is the right company to call.

If I could give zero stars that is where they would land. I had them come out to quote damage to my…read morehome by Home Depot. They had to reschedule the appt twice I was understanding. The adjuster came out and was great said they would get me a quote in 2 to 3 days max. Cut to a week later no quote so I called in to check on the status and was told every time I called in..it should be end of the day. That went on for 3 weeks the last time I called in I was told it would be done by Friday of that week and to give them time. Friday came and went and no call or quote. I called today and was sent to VM which then just hung up. I called back and asked Theresa if the owner was there and was told everyone was gone for the day and that there was no quote at 9 am. I asked if they didn't want to work with me to just let me know so I could find someone else after a month. I was told that was not her place but that there was no other help to give me. Mind you I waited a month to be told they were not even providing me a quote. Now I have to start completely over because of them. I would never ever use this company. And honestly good luck getting your work done if this is how they treat someone just being patient and giving them ample time to quote work to be done.

JB Restoration

JB Restoration

(6 reviews)

The buyers of my home had a list of requests to be handled before the close of escrow. The eaves…read morewere in need of a touch up. My realtor suggested Jose. He showed up when he said he would to give me a quote. He said that he would try to get me in during the week if he could. If not he would be here that weekend. Yesterday, Saturday, he CALLED and said because of the storm he wouldn't be here until Sunday morning around 9:00. Around 9:15 he sent me a TEXT that they were on their way. Apologized that they got a late start. He and his girlfriend, they work together, showed up shortly after the text. They both got right to work and were done within an hour. I would highly recommend JB Restoration. The big plus? He was great in communicating. We've had nothing but problems in getting companies to respond or even communicate with us once they get the go ahead to do the work. Again, call Jose to have work done around your home or business. Great all around customer service. Great job Jose.

I had the pleasure of having Jose and his coworker come work on the flooring of my house after a…read morebroken water heater pipe drenched the floor. Jose showed up the day the incident happened and went straight to work. We later found out that the water damage had been expanded deeper than we originally thought and he came daily to check on the drying status and was prompt in getting here to place new flooring. I highly recommend Jb Restoration, LLC. For your water damage needs! I am so thankful on the quick, great quaility work from Jose and his coworker!

Roto-Rooter

Roto-Rooter

(2 reviews)

We called this morning and got an answer right away. Kevin showed up early and fixed our leaks. He…read morewas prompt, very good at his job, and we think we paid a fair price. We would highly recommend him!

Our toilets had been flushing slowly, and sometimes not at all, for the past year. Instead of…read morecalling a plumber we invested in some good plungers but eventually this got tiresome after months of plunging our toilet every morning. When we finally caved and called a plumber we called Roto Rooter to get an idea of what the problem might be. They ended up quoting us almost $800 to begin to fix the problems...not including the new toilets he claimed we needed. Even though we are slow to call in the pro's we are not the type to take the first bid so after a recommendation for Speedy Plumbing, we had Dale come and look at our plumbing issues. He took a look at our toilets and he too said that we may need some new toilets due to the flat design of them (or something like that, I can't quite remember) and his bid was only $250 for the same service that Roto Rooter was going to give us. But, first he wanted to try something... he took a knife out of his pocket and cleaned the thick calcium build-up from the jets of our toilets (they were almost completely blocked, thanks to our mineral rich water). Voila! That was all we needed! $85 later we are in the clear and plunging is no longer a daily task! You should call Speedy Plumbing instead!!!

SERVPRO of Flagstaff/East Sedona

SERVPRO of Flagstaff/East Sedona

(10 reviews)

They responded quickly - twice - as we had a 2nd occurrence of water damage right after the first…read more However ... We had water damage in the ceiling of our master bedroom in July 2020. Danny sent out a brand new tech -- Lloyd -- the next day to investigate. Lloyd tripped and put his entire foot through our kitchen ceiling, creating a big hole in the kitchen ceiling. Danny immediately agreed to pay for the repairs of the kitchen ceiling as that was 100% his company's fault and even mentioned that it would probably cost us $200-$300 for those extra repairs. Months later in November 2020, I had to threaten him with legal action before he finally sent a PARTIAL check for the repairs. Our drywall technician charged $125 to patch the kitchen ceiling, including 5 visits to our house to measure, fill, dry, patch, dry, patch, dry, patch, and sand the area. Our painter charged $100 to climb up on top of our cabinets 3 times to paint and repaint the area, and the paint match still is not exact. The total for our kitchen ceiling repair was $225. I did not charge Danny for the damage to the flooring or the adjacent walls. After threatening that my attorney would contact him next week, Danny finally sent a check for $155 (NOT $225 as requested and backed up by my receipts that I sent him), and he DID NOT SIGN his check! When I emailed Danny regarding the unsigned check in the wrong amount, he insisted on my returning his unsigned check before he would send another $155 and said I can get a lawyer for the other $70 for a painter who "was onsite anyway" to repair all the damage that Danny and his guy did in our master bedroom, including peeling paint off our walls with his inferior tape, putting staples in our brand new floor "accidentally" with their shoes, and scuffing and damaging our brand new cork flooring with their ladder and their shoes. After Danny saw my review (which was worse than it is now!), he immediately wrote to say he would now pay the $225 in full and asked me to take down the review. He then said he was being petty! I have now received his check for $225. He continues to ask me to "pretty please" delete the review. I have revised the review from 1 to 3 stars and softened it a bit. I will not be coerced into deleting the facts.

Thought I had a good experience until they disappeared without returning all of our furniture and…read moreitems.

Buffalo Constructions and Remodeling

Buffalo Constructions and Remodeling

(7 reviews)

Absolute worst. Although I found his pricing to be…read morequestionable, we decided to move forward with a bathroom remodel. Alejandro requested I gut the previous bathroom which I thought might save some money. I did not. His price continued to go up. We scheduled the remodel to occur while I took my wife on vacation. The home is a one bath. He insisted on removing the floor early and that included the toilet so no toilet for 24 hours. But it gets worse. Upon returning from vacation, I find that the toilet has not been seated properly and has leaked onto the floor, requiring a plumber to fix. The thermostat has been rewired incorrectly, requiring an electrician to repair. And the literal exterior wall to the home has been screwed through with 20-30 screws. The list goes on but since a complaint has been dismissed because I needed to repair and use the bathroom before an inspector could arrive, I wanted the next person to be aware. When given the opportunity to correct a soffit vent that he abandoned, he cut and mangled the vent cover, damaged more siding, and scrapped and marked the ceiling. I emailed the inspector shortly after and the next day Alejandro sent someone else to repair his terrible workmanship.

This will be my go to construction company from now on. Great work, great communication, great…read moreattention to detail, professional, reliable and very competitive price. You can't go wrong with this company. They built stairs on an existing deck and when they were done, it looked like it was part of the original railing. Not a single complaint!

Superior Restoration Services - damagerestoration - Updated October 2026

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