Jake was absolutely professional, thorough and a kind young man that took the time to explain the…read moreprocess and answer my questions regarding mold and other options. Perfect for an analytical personality type:) I would hire you guys anyday!

Our mainline sewer backed up. Water was coming out of our shower, bathtub and both toilets after…read morethe plumber was here we called Puroclean (we got the number from our plumber). Puroclean was here 1 hour after our call. They extracted the water, cleaned our tub, shower, both toilets and floors with a disenfectant solution. Andrew annis and his crew were extremely professional and courteous. They answered all of our questions and explained every step of the process in detail. Andrew annis and his crew put back everything they touched the way it was before this disaster happened. They left a dehumidifier, 2 industrial fans and 2 blowers to thoroughly dry our 2 bathrooms and the threshold carpets. Andrew came back 24 hours later to take hydrometer readings and everything was dry! I can't say how extremely satisfied we are with Puroclean, especially Andrew and his crew. We will be recommending them to everyone we know. Thank you Puroclean!

Very responsive, decisive, professional, efficient, knowledgeable and communicative! We felt very…read moreconfident in their work and ability.

I reached out to Daniel when we were considering a purchase of a house in Prescott that had some…read morepotential water damage. I sent him the report the inspector gave us and he was able to talk through the mold level results with me. He spent over 30 minutes on the phone with me two different times and is very knowledgable at interpreting lab data. He went above and beyond in making me feel comfortable about this home and sharing his expert opinion and didn't even charge me anything for the time he spent on the phone! Hopefully I don't need his services again but if I do I feel fully confidant Daniel would get the job done correctly and efficiently! He is very professional and was a huge blessing!

If you need water mitigation or mold remediation, ServiceMaster of Prescott is the company to call…read more They are the BEST in Verde Valley for quality service, expert assessment and a thorough, expedient job done correctly. The ServiceMaster of Prescott team came to the rescue within a few hours after a shocking hidden water leak and mold discovery in the kitchen. I spoke with their very kind owner, Eppie. He assigned Jeremey his head Service Technician to investigate the situation that day. Jeremy arrived within 2 hours with a huge amount of Aloha Spirit, courtesy, empathy, and professionalism. He offered an expert analysis on the findings and conditions determining the immediate steps to take. The ServiceMaster Team - David, Harrison, Roy and Zach arrived the next day to start water mitigation then mold remediation. Harrison and their Project Manager David were incredibly helpful and meticulous on the project work. They communicated updates, addressed questions and notified me before entering, leaving, and securing the house. The entire crew was on time, polite, compassionate, and respectful of my property. The home office administrative staff equally matched the mitigation and restoration crew's stellar service. It was a joy to work with Beth and Karen in the office. They dialed in the billing and scheduling seamlessly. An Operations Manager from Enviro Check Phoenix was scheduled by ServiceMaster to conduct the final mold analysis...and my kitchen passed right away! I told Beth even though the situation was upsetting, working with her and ServiceMaster Prescott made it a much easier experience! Everyone was extremely supportive from start to finish. I'm SO thankful I called this company, it is worth the investment and peace of mind. Thank you TEAM!

Eppie & Colleen Vicente and the team at Service Master have protected the health of our families…read morefor many years. Mold can cause damage and must be addressed. They have proven reliable, cost efficient, and high quality performance. They have protected our homes over the test of time. With a home at the bottom of a hill, water has caused damage over the years. Eppie is helpful, available, and provides a safe and healthy environment - trustworthy. Thank you!

Servpro reacted immediately to our problem and promptly started the drying process on the floors…read moreand drywall. They were very professional and their work was excellent. They followed up and completed the repairs ahead of schedule and made everything look like nothing had happened. I would definitely recommend them for any water or other types of problems in the home.

Zero stars. Horrible service. Don't trust ...you'll be sorry…read more Had residential issue. Called 3x before a human answered. Not based in Arizona. Finally connected with "Will". Each time he was too busy to have a chat. "Call u back in 45min" "call u back in morning" "assoon as I am out of this meeting" LYING LITTLE S..T Kept stringing me along until after days of hope with my home situation, i realized these guys are just plain scammers. Keep looking else where if you are in Yavapai!

I had Patrick to do my carpets today. What a class act! I recomend! They came in and did a great…read morejob! Totally satisfied

The carpets were marginally clean. We had it redone by another company and they looked a lot betterread more

Todd Thompson and Melanie are amazing! Called and got an appointment right away! Melanie was a…read moresweetheart. We had to work, so we left our door unlocked, lowered our a/c for his comfort in this heat...asked him to turn up the air upon leaving and came home to beautifully cleaned carpets!!! He just left an invoice, I called when we got home to pay with a credit card! Couldn't have been any easier!!! Highly recommend! Thanks guys! See you next year!

Todd, with Dry Systems Came out to our home to clean our kitchen carpet, yes KITCHEN. We are…read morerenting, and for whatever reason our kitchen has carpet tiles. Anyway, we have a 4 year old and 6 year old, so you can imagine that this has been an issue. It was looking so bad we weren't having people over to our home. Anyway, Todd worked at it for a bit and it looks like new. Amazing! Thank you!

..... Worst quality, worst customer service, Best at independability…read more.... Jeff, our fire chief at the time in AJ recommended these clowns. Not sure what kind of kickbacks he was getting but man these guys were garbage start to finish. Money grubbing low quality...

Had a fire suppression tank overflow from AZ fire installing a tank at our brand new home and our…read morebuilder had the office manager of this company DC restoration come out to check for water damage and of course NO WATER. So I threw some water down and guess what no water. The meter was turned off I'm pretty sure. Then I walk out of garage and low and behold her meter goes off. By the way what kind of water restoration company comes out 30 hours after the flood. This company is a joke.

They said they would come soon and get started. After a month they just stopped responding. Never…read moreshowed up. A month not able to live in our home. Finally I realized they just weren't going to do the job.

Our roof leaked and Manny came out the same day to do some damage control. Within 2 weeks…read moreeverything was restored. Our ceilings have a special texture to them, and Manny did an amazing job! Insulation blown in, carpet cleaned, walls and ceilings painted. Highly recommend!

I am an apartment owner/landlord in the Verde Valley. We contracted with Titan a complete mold…read moreremoval and restoration in 2024 and currently am in the middle of a second contract with them. It is never a good time dealing with this issue but they make it less painful with solid people, equipment and customer service. Highly recommended.

From the owner: Helping you get back on your feet as quickly as possible following a natural disaster is our…read moremission at Titan Restoration of Arizona. When you've suffered property damage and need help recovering from the most extensive disruption, we are your number-one choice for professional restoration services in Tucson, AZ. We pride ourselves on being a leader in home and commercial restoration as well as emergency disaster cleanup. Our team has the experience and expertise to handle projects of all sizes and scopes with outstanding results. From disaster remediation to reconstruction and everything in between, we're your trusted partner for full recovery, including assistance with insurance claims. Contact us today for comprehensive recovery service.