Jake was absolutely professional, thorough and a kind young man that took the time to explain the…read moreprocess and answer my questions regarding mold and other options. Perfect for an analytical personality type:) I would hire you guys anyday!

Our mainline sewer backed up. Water was coming out of our shower, bathtub and both toilets after…read morethe plumber was here we called Puroclean (we got the number from our plumber). Puroclean was here 1 hour after our call. They extracted the water, cleaned our tub, shower, both toilets and floors with a disenfectant solution. Andrew annis and his crew were extremely professional and courteous. They answered all of our questions and explained every step of the process in detail. Andrew annis and his crew put back everything they touched the way it was before this disaster happened. They left a dehumidifier, 2 industrial fans and 2 blowers to thoroughly dry our 2 bathrooms and the threshold carpets. Andrew came back 24 hours later to take hydrometer readings and everything was dry! I can't say how extremely satisfied we are with Puroclean, especially Andrew and his crew. We will be recommending them to everyone we know. Thank you Puroclean!

I highly recommend 1-800 Water Damage. Their dedication to their work and commitment to customer…read moresatisfaction truly stood out from start to finish. The team was professional, responsive, and worked hard to ensure everything was handled properly. Their strong work ethic, attention to detail, and willingness to go the extra mile made a stressful situation much easier to deal with. If you're looking for a company that genuinely cares about the quality of their work and their customers, 1-800 Water Damage is an excellent choice.

Very responsive, decisive, professional, efficient, knowledgeable and communicative! We felt very…read moreconfident in their work and ability.

If you need water mitigation or mold remediation, ServiceMaster of Prescott is the company to call…read more They are the BEST in Verde Valley for quality service, expert assessment and a thorough, expedient job done correctly. The ServiceMaster of Prescott team came to the rescue within a few hours after a shocking hidden water leak and mold discovery in the kitchen. I spoke with their very kind owner, Eppie. He assigned Jeremey his head Service Technician to investigate the situation that day. Jeremy arrived within 2 hours with a huge amount of Aloha Spirit, courtesy, empathy, and professionalism. He offered an expert analysis on the findings and conditions determining the immediate steps to take. The ServiceMaster Team - David, Harrison, Roy and Zach arrived the next day to start water mitigation then mold remediation. Harrison and their Project Manager David were incredibly helpful and meticulous on the project work. They communicated updates, addressed questions and notified me before entering, leaving, and securing the house. The entire crew was on time, polite, compassionate, and respectful of my property. The home office administrative staff equally matched the mitigation and restoration crew's stellar service. It was a joy to work with Beth and Karen in the office. They dialed in the billing and scheduling seamlessly. An Operations Manager from Enviro Check Phoenix was scheduled by ServiceMaster to conduct the final mold analysis...and my kitchen passed right away! I told Beth even though the situation was upsetting, working with her and ServiceMaster Prescott made it a much easier experience! Everyone was extremely supportive from start to finish. I'm SO thankful I called this company, it is worth the investment and peace of mind. Thank you TEAM!

Eppie & Colleen Vicente and the team at Service Master have protected the health of our families…read morefor many years. Mold can cause damage and must be addressed. They have proven reliable, cost efficient, and high quality performance. They have protected our homes over the test of time. With a home at the bottom of a hill, water has caused damage over the years. Eppie is helpful, available, and provides a safe and healthy environment - trustworthy. Thank you!

Servpro reacted immediately to our problem and promptly started the drying process on the floors…read moreand drywall. They were very professional and their work was excellent. They followed up and completed the repairs ahead of schedule and made everything look like nothing had happened. I would definitely recommend them for any water or other types of problems in the home.

Zero stars. Horrible service. Don't trust ...you'll be sorry…read more Had residential issue. Called 3x before a human answered. Not based in Arizona. Finally connected with "Will". Each time he was too busy to have a chat. "Call u back in 45min" "call u back in morning" "assoon as I am out of this meeting" LYING LITTLE S..T Kept stringing me along until after days of hope with my home situation, i realized these guys are just plain scammers. Keep looking else where if you are in Yavapai!

I had Patrick to do my carpets today. What a class act! I recomend! They came in and did a great…read morejob! Totally satisfied

Requested duct cleaning and carpet cleaning after contamination from drywall repair contractor. The…read morestanley steamer process started with duct cleaning. The equipment on the van that provided the air pressure required to perform the process overheated and did not work. A supervisor? With the company came into my house without an introduction accompanied by the franchise owners son or grandson. The supervisor was outrageouseley condescending to the young man. The supervisor tried to justify a cold air return filter reinstalled backwards. " it doesn't matter how the filter is installed ". I am not sure if the duct cleaning was ever completed properly, there was no feedback from the technician. The equipment used to clean the carpet and tile grout was disgusting and covered with the residuals from previous jobs. One of the technician carried the grout tool, dripping water thru my living room. The technician left so quickly that they left equipment behind? I requested a call from their operations principle and have not been contacted. Wes Bates might consider contacting PV steamer franchise owner.

Todd Thompson and Melanie are amazing! Called and got an appointment right away! Melanie was a…read moresweetheart. We had to work, so we left our door unlocked, lowered our a/c for his comfort in this heat...asked him to turn up the air upon leaving and came home to beautifully cleaned carpets!!! He just left an invoice, I called when we got home to pay with a credit card! Couldn't have been any easier!!! Highly recommend! Thanks guys! See you next year!

Todd, with Dry Systems Came out to our home to clean our kitchen carpet, yes KITCHEN. We are…read morerenting, and for whatever reason our kitchen has carpet tiles. Anyway, we have a 4 year old and 6 year old, so you can imagine that this has been an issue. It was looking so bad we weren't having people over to our home. Anyway, Todd worked at it for a bit and it looks like new. Amazing! Thank you!

..... Worst quality, worst customer service, Best at independability…read more.... Jeff, our fire chief at the time in AJ recommended these clowns. Not sure what kind of kickbacks he was getting but man these guys were garbage start to finish. Money grubbing low quality...

We recently had an issue with a leaking hot water expansion tank. I called DC Restoration that…read moreafternoon and they had two men out to us the following morning at 8:00 AM. Andrew and Colton were amazing. By using a high-end moisture detector, they were able to definitively demonstrate where the water had flowed, what needed to replaced and what sustained no damage. They pulled up the damp flooring, removed the affected drywall and insulation. Cleaning as they worked, they were out the door in a little over two hours and we were good to go. DC also let me borrow one of their industrial floor drying fans to speed up drying out process. Thanks guys, it really helped. I had no issues with DC Restoration and would use them again without hesitation. DC Restoration also worked directly our claims adjuster at Farm Bureau, which was also appreciated.