EXCELLENT!! My cat had peed on my carpet. Spots replaced the pad and cleaned the carpet. It looks…read moreand smells new. Great prices, great service. Nathan is highly professional. He even tried to talk me out of doing the cleaning because the cat may pee on the carpet again. But I was willing to take the chance, and he did an amazingly good job. Spots is the only Flagstaff carpet cleaner to use.

I have a 2,700 square foot house and except for the kitchen and bathrooms it's all carpeting. The…read morecarpets, especially in the high traffic areas, were really starting to look bad. I also had a few areas where the carpet needed to be re-stretched. Nathan came over and gave me an estimate and I accepted it. He scheduled us for the next week and only asked that we take small items off of the floor and tables and they'd move the rest. They actually showed up a bit early. Two guys, Nathan and an assistant Rob. They went right to work and although they might have gotten a bit annoyed at my questions they were professional and respectful of the property. They were here all day; close to 8 hours. The carpets look great and we were able to remove the plastic under table and chair legs the next morning and put things back the way they were. More expensive than the national chains (for good reason!) but well worth it.

I chose Thane because of the glowing reviews, however, I must've missed the one about him ruining…read morethe rugs. I left him with a $8000 rug that had been ruined by my Dad's dog. Thane said he would do his best, but couldn't guarantee that the stain would come out. $640 and two months later, I finally get the rug back. I appreciated Thane's honesty when he said he couldn't get the stain out. When I got it home and unrolled it, the stain was worse than what it was when I sent it to him. In fact, it looked like it has spread. I don't think Thane ever vacuumed the rug prior to "cleaning" it. My husband and I have vacuumed over the rug almost a dozen times and are still pulling out a TON of dirt. Sadly, there are now chunks of the rug missing from simply vacuuming it. Thane said he power washed it and let it sit in a solution to get the smell out. He got the smell out, and ruined the rest of it. All I want is my $640 back. I'm not even asking him to replace the rug. I don't think he did anything to clean the rug other than power wash it and let it sit in soap, which, by the way, is still coming out when I rinse it with the shampooer.

This is a first class service company here in Flagstaff. Very professional in their estimate and…read morequote, walk-through, scheduling, and they were courteous and thoughtful. Great to be retired and have someone you trust to move furniture carefully. We will call on them again when we need cleaning.

Great service! My carpet looks and smells like it didn't in a long time !…read moreI will definitely call them again !

We got new carpets not long ago but with pets and kids we felt like it was already time for a…read moreprofessional cleaning. I called to schedule thinking it would be at least a week or more but they were able to get to us in two days! They showed up on time and were friendly and were thorough in answering some of our questions about how to extend the life of our area rug and carpets. They cleaned the rug, couch, and a few rooms and added a protectant to the rug. I will say (and I feel like this is like anything) they did upsell and what we ended up paying was definitely more than we expected but I don't think that was on them really, we booked knowing the base cost they just did their job and sold us on extras.

The service was pretty rushed and when I asked about have them over problem areas again they…read morehesitated. The pet smells returned a few days later.

Wow! I am really impressed with Hurrikane Carpet Cleaning. It's a family owned business so you…read morecan't beat the price. I paid half of what I was getting quoted by other companies. Harrison was professional, courteous, and did a great job. Highly recommend for quality of service and value! Thank you!

The tech that came out and cleaned my carpet did an amazing job! He was on time and easy to work…read morewith. I had moved into a rental that had tons of cat and dog pee stains. Within an hour he was done and the carpets looked brand new. This was almost two weeks ago and the carpets still look incredible and non of the stains came back. They were also able to get rid of the smell of smoke and urine in the carpets. Needless to say I will be using them again!

James performed even better than expected. A great job done by ChemDry folks…read more Blaine Johnson Munds Park

Derek was on time and brought my area rugs back to their beautiful colors!! Highly…read morerecommended--will use them next for sofa cleaning!!!

I had requested for Zeroez to come out to clean my carpet. The guy was nothing but nice, he was…read moreprofessional, explained everything & what he had to do & how much it would cost. & for the money, i couldn't go wrong!! I would HIGHLY recommend Zerorez to anyone! they're a great company

They cleaned my studio apartment for move out. They did a great job and communicated again. Fair…read moreprice too. I would definitely use again.

I was recently looking for a cleaning service to help me clean a house for a client. There were a…read morefew things that made me believe this cleaner is top notch. First, they were the only people out of 5 phone calls to answer their phone. Second, Roberto was very detailed and was able to fit me into his schedule promptly. Third, they did an amazing job. They were so thorough and Roberto was quick to call me anytime he had questions rather than assume. The level of professionalism and timeliness was next level. They have a new client in me and I will be sure to spread the word. Thanks Dust to Shine!

We scheduled with Canyon about three weeks prior to us needing service. We set up a time and day…read moreand I made the effort to call the day prior to confirm the appointment as I hadn't heard anything. The representative confirmed on our appointment via phone. On the day of service, the technician didn't show up and we received no phone calls. I then attempted to call and received their answer ring service where I asked for a call back. Today, a day later.. I had to call them (again). I was told they missed my appointment and didn't come. Very unprofessional. Very disappointing

I'll start by saying I'm satisfied with the final product of working with Canyon Carpet One. I had…read morevinyl and carpet installed in my condo and both look excellent. Manuel and his coworker installed the vinyl, and they were professional and respectful of my home, as I was living through the renovations with family and pets. As a young woman, I rarely feel like I have such respectful experiences with people renovating and repairing my space so I really appreciated this. However, the lack of communication between the employees of CCO is an issue. An ordering fiasco with the carpet resulted in my vinyl arriving long before the final carpet could get ordered (I picked two colors that were both discontinued). Not a huge issue ultimately, just a bit of a delay. Beyond the confusion with the manufacturer, I was called more than once to say "we're coming tomorrow" with no regard for my schedule. When Ted called to see if I could have work done on the following Thursday, I told him no but Friday would work. He said he'd see if he could move stuff around and he would call me back. A week passes with no call, then on Thursday I receive a call from the office saying "We'll be there tomorrow for your carpet!" When I expressed surprise and frustration that I had received less than a day's notice, the woman I spoke with responded with a snotty "Oh, sorry." After the carpet installation (different installers from the vinyl), I found scraps of carpet left in closets, trash from the workers, and several nails sticking up from the transition between the carpet and vinyl. When I called to express my concern and get someone to repair it--as everyone in my home had stepped on these nails accidentally--no one contacted me until Manuel, my original installer, called me at work two days later saying "I'm at your door. No one is answering." because Ted told him I would be home, despite me only expressing frustration and a need for change in my original call. I never gave my availability. I know renovations aren't fun to live through, and I know projects such as these get delayed and extended constantly. That's the norm, but the disorganization and challenging customer service is not. As a big supporter of local/family-owned businesses, I wanted to work with CCO, and in the end I'll say I was fine to do business with them. I'll reiterate that the final product looks great, but I could have done without the extra headache of surprise installation scheduling.