Peter Garcia was an absolute pleasure to work with. He and all of his crew were very courteous,…read morerespectful, and efficient at their jobs. Peter was easy to contact and always kept us in the loop regarding the status of our project. I wouldn't hesitate to work with them in the future should the need arise. Highly recommended!!!

Avoid this company like the plague. They left fans running for 6 days without regularly checking…read more They billed us for two truck loads of waste disposal (I could have done it with one pickup load. They charged us for hazardous waste cleanup of their equipment when the leak was tap water! The also sent a bill with one day to pay without late fees (and no itemized list of charges)! And they charged over $70 to pay with a credit card! Awful company to do business with! Never again!!! Am contacting the BBB next!

We had mold and rotted flooring due to a hidden but apparently long-standing water leak. We had the…read moregood fortune to choose Superior to remedy the problems and they did a terrific job. They were patient in answering our questions, prompt, easy to reach, and thoroughly professional. We are fully confident in their work. Nice people to deal with, too. When you have a problem and things are looking dim, these are the folks to call.

We had a water leak that caused a lot of interior damage. Superior Restoration arrived quickly and…read moremitigated the problem. They or their subcontractors then proceeded to repair or replace all the water damaged flooring, walls, etc. Everything was done professionally, in a timely fashion and at the agreed upon price. We could not ask for anymore.

The buyers of my home had a list of requests to be handled before the close of escrow. The eaves…read morewere in need of a touch up. My realtor suggested Jose. He showed up when he said he would to give me a quote. He said that he would try to get me in during the week if he could. If not he would be here that weekend. Yesterday, Saturday, he CALLED and said because of the storm he wouldn't be here until Sunday morning around 9:00. Around 9:15 he sent me a TEXT that they were on their way. Apologized that they got a late start. He and his girlfriend, they work together, showed up shortly after the text. They both got right to work and were done within an hour. I would highly recommend JB Restoration. The big plus? He was great in communicating. We've had nothing but problems in getting companies to respond or even communicate with us once they get the go ahead to do the work. Again, call Jose to have work done around your home or business. Great all around customer service. Great job Jose.

I had the pleasure of having Jose and his coworker come work on the flooring of my house after a…read morebroken water heater pipe drenched the floor. Jose showed up the day the incident happened and went straight to work. We later found out that the water damage had been expanded deeper than we originally thought and he came daily to check on the drying status and was prompt in getting here to place new flooring. I highly recommend Jb Restoration, LLC. For your water damage needs! I am so thankful on the quick, great quaility work from Jose and his coworker!

Exceptional service! Very friendly team from the receptionist answering the phone and scheduling to…read morethe guys that showed up to actually do the work. We scheduled to have a few rooms (three of our four) done plus our couch and after thinking about it decided to add the extra room, hall and a linen headboard. They were super accommodating and flexible for us to be able to add in these things and explained so much ahead of time in relation to what to expect and why (I didn't even think you'd need that for just carpet cleaning but you'd be surprised!) I felt like everyone actually knew what they were talking about and what they were doing. The guys showed up at our house on time, they were professional and friendly as well. They explained again the process, made some solid recommendations- did not feel like they were salesmen at all! The carpets, couch and headboard look awesome and we are super pleased with the price as well. Definitely would use TG's again.

In 2021 we had a pipe burst behind our laundry room wall, causing extensive damage throughout our…read more2-bedroom townhome. TG's was referred to us by our plumber to help us navigate the insurance and repairs that would be necessary. I do not know how we would have navigated this process without the professional expertise of this company, specifically the owner, Loretta. She had the difficult task of helping us submit claims to both our private insurance and the HOA insurance, both of which didn't want to pay their part. We were also faced with labor shortages, supply delays and slow insurance reimbursement but she magically made it all work. She exceeded our expectations in everything she handled. Whenever we hit a bump in the road, she had a potential solution and was cheerful and extremely knowledgeable in her field. We HIGHLY recommend Loretta and her company if you ever have water damage and need a remediation company.

Thought I had a good experience until they disappeared without returning all of our furniture and…read moreitems.

I can not recommend this company. After my initial in home inspection June 6th, the communication…read morehas been minimal. I still have not gotten a written estimate, but when I contacted Danny in email and asked when work would start he told me on 6/16/23 via email "Hi, we can start Tuesday" indicating 6/20/23. He was a no show today. I texted him at 9:16am and no response. I tried calling the main 928 phone number, voicemail is full. I called corporate who told me I'd get a call back within 30 minutes, never got any call. My insurance was paying for this service to be completed. They made multiple attempts to pay this company directly and they couldn't reach anyone. This is not the type of service I would expect from this company who is "well known". Edit: they said they had an emergency which is understandable, but communication is important when anything changes. When communication is broken, trust is lost.

I am beyond pleased about my experience with Northern Arizona Roof Service. Over the last year, I…read morehave contacted 3 different roofers for estimates on some relatively minor repairs; one didn't respond at all, one was only interested in getting a whole new roof covered by my insurance company and the 3rd gave me a price so high they clearly weren't interested in doing the work. Everyone from the owner to the office staff to the installer were kind and thorough. The job was done when they said it would be done and it was done well. When the time comes that I do need a whole new roof, there's only one call I'll be making! They have my future business and I'm recommending them to anyone who will listen.

Met with a very polite gentleman from this company as they were doing work on my neighbor's house…read more We had a comprehensive conversation about the storm damage and he said he would be back tomorrow (Sunday) with his partner to estimate the work. I cancelled my Sunday plans to wait to meet them and texted around noon to see if they were coming and received a two letter answer... "No". Haven't heard from them since and feel the response was unprofessional. Especially since I didn't ask him to come on Sunday and it caused me to miss out on my only day off by waiting around for them. In all fairness, they do appear to be doing a nice job on my neighbor's house so maybe it's just me he didn't like (3 stars reflect that).

Great service! My carpet looks and smells like it didn't in a long time !…read moreI will definitely call them again !

We got new carpets not long ago but with pets and kids we felt like it was already time for a…read moreprofessional cleaning. I called to schedule thinking it would be at least a week or more but they were able to get to us in two days! They showed up on time and were friendly and were thorough in answering some of our questions about how to extend the life of our area rug and carpets. They cleaned the rug, couch, and a few rooms and added a protectant to the rug. I will say (and I feel like this is like anything) they did upsell and what we ended up paying was definitely more than we expected but I don't think that was on them really, we booked knowing the base cost they just did their job and sold us on extras.