Hi, this is Alex F and I have been living in the Hub since they opened and let me tell you it's…read morebeen a joy ride. I'm reading these reviews about how "horrible" the associates are and wow. Some of you people are so rude to even talk about these hard workers like you do. Put in consideration that they are constantly helping other residents with the same "issue" you're having. Every single one of them are loving and a joy to be around with. They do a lot for the complex and for the associates so please don't let these negative reviews change your perspective about The Hub. Most residents that are complaining about how pricey the apartment is yet they got a quote before living there. You're well aware of what you pay for and you make a commitment on signing the lease. The cost here is literally worth it compared to a UNFURNISHED apartment. Put in mind that you have to buy living room furniture, bedroom furniture, and kitchen furniture. THE HUB IS FULLY FURNISHED FOR YOU. Also, a lot of people complain about people "blasting music" when all it takes is for you to casually and respectfully knock on someones door and tell them to keep the music down. It's all about being social with your neighbors and letting them know who you are. It's not that hard to make some friends. Lastly, the most awarding thing about living in The Hub is that the campus is walking distance and the bus station is RIGHT ACROSS THE STREET. Personally, I've never met someone who actually hated the Hub until I got on Yelp and checked the reviews. I absolutely love living here and I recommend everyone to check it out and give it a shot. They do free tours so you can check out where you'll be living at and of course with any of their helpful and friendly associates.

Maintenance and repairs getting done is nearly impossible. 3 people/leases in our apartment and we…read morehave been without a working washer and dryer since the beginning of our lease in July. They keep saying "waiting on a part". If I were to call an appliance repair company they would have it fixed in a day no more than 4 days if they have to order a part. One of the bathroom doors, for the female tenant, won't securely close. Many times while showering the door opens up. The other 2 tenants are male. Can't get this fixed either. The Jack offers no compensation for us all having to haul our close down an elevator, walk to parking lot, drive to laundromat, pay a lot of money for the machines and then haul all our clothes back and up to our apartment. The Jack has no ambition to get even the simplest things repaired. Worst case scenario after several months they should just remove our washer and dryer combo unit and replace it with a working one or a new one. There is probably 200 units in this building. How do you not have working spares of such important items to swap out?? They prey on younger college people by ignoring them likely due to lack rental experience. We will be filing a claim in court to get satisfaction regarding our Arizona Residential Landlord and Tenant Act. A total lack of consideration for the renters at the Jack.

We have had our system for 10 years. We love our solar. We wanted to make sure everything was…read morestill functioning and that we were maximizing our productivity. Our experience from beginning to end was better than hoped for. Our dealing with Chris on the front end and our tech were all professional and dependable. We definitely would do business with this company again. They don't offer an annual inspection plan but if they did we would sign up. Solar is a big investment and having someone look at it annually who know what to look for would bring tremendous piece of mind.

Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

I have a 2,700 square foot house and except for the kitchen and bathrooms it's all carpeting. The…read morecarpets, especially in the high traffic areas, were really starting to look bad. I also had a few areas where the carpet needed to be re-stretched. Nathan came over and gave me an estimate and I accepted it. He scheduled us for the next week and only asked that we take small items off of the floor and tables and they'd move the rest. They actually showed up a bit early. Two guys, Nathan and an assistant Rob. They went right to work and although they might have gotten a bit annoyed at my questions they were professional and respectful of the property. They were here all day; close to 8 hours. The carpets look great and we were able to remove the plastic under table and chair legs the next morning and put things back the way they were. More expensive than the national chains (for good reason!) but well worth it.

I had Spots do my 3 rooms of carpet. They were not the cheapest bid but they did a very good job so…read moreI felt like the price they charged was fair. I would use them again.

Great service! My carpet looks and smells like it didn't in a long time !…read moreI will definitely call them again !

We got new carpets not long ago but with pets and kids we felt like it was already time for a…read moreprofessional cleaning. I called to schedule thinking it would be at least a week or more but they were able to get to us in two days! They showed up on time and were friendly and were thorough in answering some of our questions about how to extend the life of our area rug and carpets. They cleaned the rug, couch, and a few rooms and added a protectant to the rug. I will say (and I feel like this is like anything) they did upsell and what we ended up paying was definitely more than we expected but I don't think that was on them really, we booked knowing the base cost they just did their job and sold us on extras.

I chose Thane because of the glowing reviews, however, I must've missed the one about him ruining…read morethe rugs. I left him with a $8000 rug that had been ruined by my Dad's dog. Thane said he would do his best, but couldn't guarantee that the stain would come out. $640 and two months later, I finally get the rug back. I appreciated Thane's honesty when he said he couldn't get the stain out. When I got it home and unrolled it, the stain was worse than what it was when I sent it to him. In fact, it looked like it has spread. I don't think Thane ever vacuumed the rug prior to "cleaning" it. My husband and I have vacuumed over the rug almost a dozen times and are still pulling out a TON of dirt. Sadly, there are now chunks of the rug missing from simply vacuuming it. Thane said he power washed it and let it sit in a solution to get the smell out. He got the smell out, and ruined the rest of it. All I want is my $640 back. I'm not even asking him to replace the rug. I don't think he did anything to clean the rug other than power wash it and let it sit in soap, which, by the way, is still coming out when I rinse it with the shampooer.

This is a first class service company here in Flagstaff. Very professional in their estimate and…read morequote, walk-through, scheduling, and they were courteous and thoughtful. Great to be retired and have someone you trust to move furniture carefully. We will call on them again when we need cleaning.

The service was pretty rushed and when I asked about have them over problem areas again they…read morehesitated. The pet smells returned a few days later.

Wow! I am really impressed with Hurrikane Carpet Cleaning. It's a family owned business so you…read morecan't beat the price. I paid half of what I was getting quoted by other companies. Harrison was professional, courteous, and did a great job. Highly recommend for quality of service and value! Thank you!

The tech that came out and cleaned my carpet did an amazing job! He was on time and easy to work…read morewith. I had moved into a rental that had tons of cat and dog pee stains. Within an hour he was done and the carpets looked brand new. This was almost two weeks ago and the carpets still look incredible and non of the stains came back. They were also able to get rid of the smell of smoke and urine in the carpets. Needless to say I will be using them again!

James performed even better than expected. A great job done by ChemDry folks…read more Blaine Johnson Munds Park

This was by far the best experience I've ever had getting my carpets cleaned. Customer service was…read moreexcellent. Carlos was professional, friendly, and personable. He came out and priced and cleaned at the same time. He did a great job, and you cannot beat the price. I will be able to easily get my carpets cleaned on a much more regular basis. 3 rooms for $90 and only $15 more a room if you want Scotch Guard. Highly recommend. Totally painless process and didn't try to sell me a bunch of crap, or anything I didn't need. Felt I was dealing with a honest, hard working, local business, and business people.

From the owner: BARE carpet cleaning specializes in carpet, upholstery, and tile & grout cleaning. We are a…read moreprofessional and ready to serve you. Give us a try, you won't regret it. Our low rates will amaze and have you happy.

Carpet Magic was prompt in so many respects - the epitome of Quality customer service. They…read moreresponded to my request regarding service almost immediately, and was timely with their information & services beyond expectations. I was never left hanging for any information I had requested, to know if they were on their way, etc. They called to confirm 30 minutes prior to the appointment and were on time as scheduled. They completed the job timely and left a very old and dirty carpet looking almost new. The workers who showed up were professional, courtesy and careful. I will recommend Carpet Magic to anyone.

From the very first phone call, Carpet Magic was very pleasant and professional. Adam was great to…read moretalk to and answered all my questions. He gave me a price over the phone and that's exactly what I paid. Nick was awesome, and did a great job shampooing the carpet. He was very professional and definitely knew what he was doing. I highly recommend Carpet Magic. I will always use them for my carpet cleaning. Thank you Adam and Nick

Very communicative and were able to serve us right before the holidays with a price much better…read morethan competitors.

Jeff was nice and did a decent job. I have a 4 year old that caused some water color stains on the…read morecarpet. Oxi Fresh's solution removed about 60% of the stain.