Pauline is amazing!! She is THE most reliable cleaner in Flagstaff! Her and her team managed the…read moreturnover cleans for our short term rental. They never missed a clean, were great at communicating any needs of the hosue and made the house so clean each time! Highly recommend!

We cannot say enough good things about Paula! We contacted her on short notice after moving into a…read morehome that had been left in an absolutely unlivable condition; filthy, cluttered, and neglected for years. She not only made time for us in her busy schedule but the level of effort she put into restoring this house was incredible. The stovetop alone took three days to clean, and she managed to remove 17 years' worth of grime from every corner of the house. Her attention to detail, work ethic, and dedication were truly remarkable. Thanks to her hard work, we could finally feel comfortable and settled in our new home. We are beyond grateful and highly recommend her services to anyone in need of a deep, professional clean!

Just some observations! I hired these lovely ladies to clean my house. The response time was…read moreexcellent. I was able to get someone to my house right away. They were generally on time. Both cleaners were courteous and clarified anything they needed from me. The job was done efficiently and my house looked amazing! So, to those that do the actual cleaning, I was very impressed! My critiques: Management never visited my home prior to the cleaning and before quoting the job. I was asked multiple times to look at their website for anything extra as they have specific packaging for their cleaning services. When I explained what we need, I was again referred to packaging. What I ended up feeling like was that if my home/needs did not fit into their packages, then they couldn't do the work. After the cleaning, I was texted that I needed to prep the house more so that they could clean, even though the ladies claimed at the time the job was easy and straight forward. I had received no impression that our prep was misaligned. To clarify, as a family we spent a few hours prior to their arrival, organizing and cleaning so that they could do their job effortlessly. But, because I have young kids, there were still a few things on the floor and spaces that were cluttered. This text from management came off as micromanaging and a bit off-putting. We homeschool and therefore actually live in our home. However, we're also a fairly neat and tidy family. My past experience with other cleaners is that our needs are reasonable considering the size and scope of our home/family. So in the end, I found management's approach to our home puzzling and frankly insulting. Further in the text, I was also educated on the proper way to categorize our home. We have a large house with six bedrooms. Because the extra rooms are used as offices, classrooms and play rooms, our originally quoted price would need to increase. Never mind that I had described our home's square footage and bedrooms beforehand. Objectively, I can understand the need to know what the rooms are used for. However, if management had visited our home, there could have been a proper discussion of price and needs. So, again, customer service was really lacking and I ended up feeling as though my needs were extraneous and that the company knew best. In the end, I expressed my needs for cleaners who could clean a busy home, that could help me generally reset the home every two weeks. With how busy our home is, there might be some weeks where there is more clutter than is usual and we completely acknowledge that this would mean some areas wouldn't get full attention. After consideration, management declined the job as they don't do those kinds of services. I must need a maid, after all, so I was told. My final thoughts are these: If you have a home you don't live in, then you'll not have any issues. The cleaners themselves are excellent! I would hire them directly if I could. For everyone else, I would encourage getting a home visit and a clear definition of how your home fits into their packages. It seems this is a very niche company with little flexibility. And if you've never had your house cleaned before, then rest assured you'll be taught how to make their work as easy as possible. Or, as was suggested to me, just find a maid to do the work. Thank you and good luck with your cleaning adventures. For me and my family, we'll look elsewhere.

The entire crew at A Cleaner You is amazing. I own a home in Flagstaff and list it on AIRBNB. The…read moregreat team at A Cleaner You could not have made the entire experience more easy. From amazing and sparkling clean services to, referrals to other critical vendors, tips, tricks and customer service have been phenomenal. I could not ask for anything more and they constantly go above and beyond the call of duty. They treat my home like their home and it shows in everything they do. Thank you Jenn and your entire team!

Had them do a deep clean. VERY satisfied with the quality, attention to detail, professionalism,…read morecleansing agents, etc. Will be certainly using them again and highly recommend! Thank you!

Hannah was right on time and she was very nice. I enjoyed having her there to clean my house and…read moreshe did a wonderful job. The products she used worked perfectly and smelled good. I was completely satisfied with the work done and will call again the next time I need cleaning.

I was very pleased with the cleaning Eden did for my house! It was spotless it, smelled great and…read moreshe even organized my towels in the linen closet so it was more efficient. My windows were clean and spotless, too, no streaks! It was money well spent. I needed everything organized and spotless for the Airbnb guests to come in and just enjoy themselves. I will use her again!

Everything was sooo clean and shiny and organized when they were done. I couldn't be happierread more

I hired this company to clean one of my Airbnbs. The guy said all the right things up front, but in…read morethe end it was a horrible experience with a total lack of integrity and follow through from the owner. So many things were left dirty at my property, I had to refund full cleaning fees to multiple guests. I would not recommend this company.

BEWARE! We hired this company to clean our VRBO, and the initial consultation was impressive. They…read moresaid all the right things and reassured us, making us thrilled to have found them. However, soon after, we noticed issues: the house was left dirty, furniture was moved around, and wet towels were left undone. Despite providing feedback on our expectations, they dropped our account immediately, just two days before the next cleaning. When we called to discuss the situation, they told us to respect their boundaries and not to call. They claimed we no longer fit their business model after such a short time. We were left panicked and scrambling to find a new cleaner before the next guest arrived. You may say to yourself that there are two sides to the story - with this one, there isn't. They would not talk to us on the phone to get things straightened out. The reliability flew out the window in seconds and we were left stuck. Nowadays, it's hard to find genuinely nice, honest, and personable people. This was the worst professional experience we've had in a very long time, and we wanted to warn others. I would hate for someone else to experience this. Steer clear of Emerson Cleaning; there are many other services out there with better standards. Shame on them.

They cleaned my studio apartment for move out. They did a great job and communicated again. Fair…read moreprice too. I would definitely use again.

I was recently looking for a cleaning service to help me clean a house for a client. There were a…read morefew things that made me believe this cleaner is top notch. First, they were the only people out of 5 phone calls to answer their phone. Second, Roberto was very detailed and was able to fit me into his schedule promptly. Third, they did an amazing job. They were so thorough and Roberto was quick to call me anytime he had questions rather than assume. The level of professionalism and timeliness was next level. They have a new client in me and I will be sure to spread the word. Thanks Dust to Shine!

Showed up on time, worked around our infants sleep schedule in cleaning the nursery first and…read moreholding off vacuuming while she slept. Great job and in a timely fashion!

They are very thorough and always want their customers to be happy! They go above and beyond. If…read moreyou want your home or Airbnb spotless, call Pristine Cleaning! I'm so happy with the jobs they do. Every time, I become more impressed with them and their professionalism and attention to detail. Thanks Bri! :)