Very communicative and were able to serve us right before the holidays with a price much better…read morethan competitors.

Jeff was nice and did a decent job. I have a 4 year old that caused some water color stains on the…read morecarpet. Oxi Fresh's solution removed about 60% of the stain.

I chose Thane because of the glowing reviews, however, I must've missed the one about him ruining…read morethe rugs. I left him with a $8000 rug that had been ruined by my Dad's dog. Thane said he would do his best, but couldn't guarantee that the stain would come out. $640 and two months later, I finally get the rug back. I appreciated Thane's honesty when he said he couldn't get the stain out. When I got it home and unrolled it, the stain was worse than what it was when I sent it to him. In fact, it looked like it has spread. I don't think Thane ever vacuumed the rug prior to "cleaning" it. My husband and I have vacuumed over the rug almost a dozen times and are still pulling out a TON of dirt. Sadly, there are now chunks of the rug missing from simply vacuuming it. Thane said he power washed it and let it sit in a solution to get the smell out. He got the smell out, and ruined the rest of it. All I want is my $640 back. I'm not even asking him to replace the rug. I don't think he did anything to clean the rug other than power wash it and let it sit in soap, which, by the way, is still coming out when I rinse it with the shampooer.

This is a first class service company here in Flagstaff. Very professional in their estimate and…read morequote, walk-through, scheduling, and they were courteous and thoughtful. Great to be retired and have someone you trust to move furniture carefully. We will call on them again when we need cleaning.

These folks are great. They have a rare attitude. Quality service…read more On time and insist on doing a good job. No wonder they are busy.

Share your review in TWO easy steps!…read more Step 1: Copy Review Text Copy review to clipboard I always have a great experience with Thompson's Steamway. 3 days after they were here, I vacuumed and there was nothing in the vacuum canister afterwards, but a little dust. I'm so pleased with the quality of cleaning and service! -- Jarnli C Step 2: Click a review site below, and PASTE your review into their review form

What a great job! Kyle fit us in last minute. It was an apartment cleaning. He showed up on time,…read morewas courteous, and did it quickly. The stains left by the last tenant, over four years ago, were gone! Thank you for such a great and thorough job. I absolutely recommend him.

We were very impressed with Kyle and his business, Truly Green. He was friendly, very educational,…read moreanswered all our questions and did a fabulous job on our vinyl laminate and carpets! This was our first time using his services as he came highly recommended by my parents. We will schedule our annual cleanings with Truly Green!

EXCELLENT!! My cat had peed on my carpet. Spots replaced the pad and cleaned the carpet. It looks…read moreand smells new. Great prices, great service. Nathan is highly professional. He even tried to talk me out of doing the cleaning because the cat may pee on the carpet again. But I was willing to take the chance, and he did an amazingly good job. Spots is the only Flagstaff carpet cleaner to use.

I have a 2,700 square foot house and except for the kitchen and bathrooms it's all carpeting. The…read morecarpets, especially in the high traffic areas, were really starting to look bad. I also had a few areas where the carpet needed to be re-stretched. Nathan came over and gave me an estimate and I accepted it. He scheduled us for the next week and only asked that we take small items off of the floor and tables and they'd move the rest. They actually showed up a bit early. Two guys, Nathan and an assistant Rob. They went right to work and although they might have gotten a bit annoyed at my questions they were professional and respectful of the property. They were here all day; close to 8 hours. The carpets look great and we were able to remove the plastic under table and chair legs the next morning and put things back the way they were. More expensive than the national chains (for good reason!) but well worth it.

Great service! My carpet looks and smells like it didn't in a long time !…read moreI will definitely call them again !

We got new carpets not long ago but with pets and kids we felt like it was already time for a…read moreprofessional cleaning. I called to schedule thinking it would be at least a week or more but they were able to get to us in two days! They showed up on time and were friendly and were thorough in answering some of our questions about how to extend the life of our area rug and carpets. They cleaned the rug, couch, and a few rooms and added a protectant to the rug. I will say (and I feel like this is like anything) they did upsell and what we ended up paying was definitely more than we expected but I don't think that was on them really, we booked knowing the base cost they just did their job and sold us on extras.