Exceptional service! Very friendly team from the receptionist answering the phone and scheduling to…read morethe guys that showed up to actually do the work. We scheduled to have a few rooms (three of our four) done plus our couch and after thinking about it decided to add the extra room, hall and a linen headboard. They were super accommodating and flexible for us to be able to add in these things and explained so much ahead of time in relation to what to expect and why (I didn't even think you'd need that for just carpet cleaning but you'd be surprised!) I felt like everyone actually knew what they were talking about and what they were doing. The guys showed up at our house on time, they were professional and friendly as well. They explained again the process, made some solid recommendations- did not feel like they were salesmen at all! The carpets, couch and headboard look awesome and we are super pleased with the price as well. Definitely would use TG's again.

In 2021 we had a pipe burst behind our laundry room wall, causing extensive damage throughout our…read more2-bedroom townhome. TG's was referred to us by our plumber to help us navigate the insurance and repairs that would be necessary. I do not know how we would have navigated this process without the professional expertise of this company, specifically the owner, Loretta. She had the difficult task of helping us submit claims to both our private insurance and the HOA insurance, both of which didn't want to pay their part. We were also faced with labor shortages, supply delays and slow insurance reimbursement but she magically made it all work. She exceeded our expectations in everything she handled. Whenever we hit a bump in the road, she had a potential solution and was cheerful and extremely knowledgeable in her field. We HIGHLY recommend Loretta and her company if you ever have water damage and need a remediation company.

Matt came through for us following a very large snow fall. We were visiting Flagstaff and all…read morestores were out of shovels. He sent a couple of guys over who were able to clear the snow berm and give us a spot in the driveway in less than an hour. Thank you Matt and your guys.

We have been using Matt and his people for more than five years in our rentals and home. I am very…read morehappy with their work and what is charged. We have needed help in all property management areas and have used numerous service providers, so I have experience comparing Matt with others. Always happy with his outcome.

Great communication all around. Arrived on time and did a great job. Very reasonable price for the…read morework done. Will definitely have them back for Spring cleaning!

Aaron and his crew are amazing ! They have been cleaning our windows for almost 2 years and are…read morealways professional and conscientious. They really do an amazing job and are very reasonable as well. I highly recommend them.

These guys are awesome they did what they said they were going to do in a timely fashion and we're…read morevery professional

We had mold and rotted flooring due to a hidden but apparently long-standing water leak. We had the…read moregood fortune to choose Superior to remedy the problems and they did a terrific job. They were patient in answering our questions, prompt, easy to reach, and thoroughly professional. We are fully confident in their work. Nice people to deal with, too. When you have a problem and things are looking dim, these are the folks to call.

I called Craig at A steam cleaning needing my area rugs cleaned in a hurry! He was more than…read moreaccommodating and was able to get me in very quickly! They were very professional and did an amazing job on my rugs! The house smelt wonderful when they left! I would highly recommend them for all your cleaning needs!

We needed a carpet cleaning at short notice. Craig set us up with Jerald, who did a fantastic job…read more He was thorough, spot on with his time estimate, and left our carpets looking like new. Great service!

Roof leaks Waited6 months for repair…read morePaid $800 Roof still leaks Notified them Still waiting

Contractor completed job in 16 MONTHS, left materials exposed in the yard the entire time, left…read morewide gaps in siding around windows, ripped window screens, refused to listen to the customer (insisted that rotted wood didn't need to be replaced), replaced mismatched trim, telling me it was the same size, unreliable, inconsistent communication (showed up when they said they would maybe 25% of the time), all around horrible experience. I knew more about what made logical sense than the contractor or crew did! This job was a complete frustrating disaster from day one and cost a fortune, definitely not worth the stress it created. I continue to pay for this company's mistakes (still have rotted wood and a leak). I will never recommend or use this company again. This guy called his 'friends' to do required repair work or quotes, as follows: an electrician charged $700 to cap off an exterior light, 6 pieces of interior window trim replaced (3" x 34") cost $1,000 (due to contractor's crew hammering the heck out of my dormers), and a $2,000 quote for mowing 2.5 acres. Guessing they all get a kickback from each other. Ladies, watch out for contractors who take advantage of women.

I chose Thane because of the glowing reviews, however, I must've missed the one about him ruining…read morethe rugs. I left him with a $8000 rug that had been ruined by my Dad's dog. Thane said he would do his best, but couldn't guarantee that the stain would come out. $640 and two months later, I finally get the rug back. I appreciated Thane's honesty when he said he couldn't get the stain out. When I got it home and unrolled it, the stain was worse than what it was when I sent it to him. In fact, it looked like it has spread. I don't think Thane ever vacuumed the rug prior to "cleaning" it. My husband and I have vacuumed over the rug almost a dozen times and are still pulling out a TON of dirt. Sadly, there are now chunks of the rug missing from simply vacuuming it. Thane said he power washed it and let it sit in a solution to get the smell out. He got the smell out, and ruined the rest of it. All I want is my $640 back. I'm not even asking him to replace the rug. I don't think he did anything to clean the rug other than power wash it and let it sit in soap, which, by the way, is still coming out when I rinse it with the shampooer.

This is a first class service company here in Flagstaff. Very professional in their estimate and…read morequote, walk-through, scheduling, and they were courteous and thoughtful. Great to be retired and have someone you trust to move furniture carefully. We will call on them again when we need cleaning.

They did a great job. We were on a tight schedule to get this house ready for market. They ended up…read moreworking into the evening to get done in time, even staying to do a thorough clean up. We appreciated that, and appreciated their very reasonable price. The new roof looks great, and we would definitely recommend PBR.

They came out to do an estimate to replace rolled roofing on an approx 30 x 12 patio roof. It…read moretook about a week to get the estimate but the estimate was complete and explicit with the scope of work. I am ready to go if PBR (Fritz) is. I will update this review after work is completed if they take on the job.