Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

I had taken my computer to another shop, where one issue was replaced with another. Didn't feel…read moreconfident about leaving it there, so I turned to Yelp to find somebody else near where I live and that's when I found Vicentech. This is a mom and pop type of shop located directly across the street from the 7-11 on Jackson Street in Hayward. I have an Apple iMac and the work was completed without issues. I would strongly suggest either texting or calling Vicente first, rather than just showing up to his shop to let him know you're on your way to see him. As I mentioned earlier, this is a small business so there may be times where he needs to leave his shop momentarily and you may miss him if you just show up without giving him a heads up. Really great customer service! He is very patient when going over what might be the issue with your device. I highly recommend Vicente! Habla Español

There is never a good time to have a computer issue but the service, quality and value Vicentech…read moreprovides keeps us coming back. Anytime we have a problem or need to add a computer or device to our system this is the only call we make!

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

They are in business from 1997, I have been here again and again for quality job, highly recommendedread more

I needed to have my Lenovo laptop touch screen replaced, and collected quotes from different repair…read moreservices. Ken's Tech Repair was the most affordable for me. I brought my laptop to him, and he immediately ordered the screen replacement, which arrived in a few days. Then he repaired it the same day it arrived, and we arranged for me to pick it up in the morning. I'm so glad he finished fixing my laptop in time before spring semester started, as I needed my laptop for class. I'll definitely go to him for any laptop repairs!

Ken did a great job. Better Microsoft version then the stock version the computer came with from…read morethe factory. Easier an simpler to use. Worth the price I paid to fix and upgrade.

I had slight water damage to my iPad Pro. I went to another shop first that wouldn't even try to…read morework on my iPad because the screen was so large (12.9 in). I went to Phone Repair Pro and they were willing to look at it and even attempt to repair it. They let me know that it was a 50:50 chance that the iPad could be repaired but would give me a complete refund if it didn't work. I figured it was worth the chance and a few days later (they had to order the parts and it was the weekend) I have it back working. I really appreciated their honesty and their willingness to refund me if they couldn't get it to work. I highly recommend them and will return if I need anything else repaired.

It's been 2 years since I been here at Phone Repair Pros the first time I was here…read more Back then it was my iPhone 8 Plus battery replacement and to this day the battery still have 98% battery life. Just recently I purchased a refurbished iPhone 14 Promax and an Apple Watch Series 8. I wanted to replace both batteries with New Apple Authentic Battery. So once again I visit Phone Repair Pros. The only Hustle I had this time was the out of stock batteries I waited few weeks for the batteries. Also the repair took a bit longer 2.5 Hours. But overall I'm very satisfied with the service. When I got the refurbished Apple Watch Series 8 it's a bit laggy and the screen size is a bit out of place. But then after the battery replacement with Phone Repair Pros it's Surprisingly better than I first had it. So it's is true that when you bring it to Phone Repair Pros you will get it back better than new. It's not a sales pitch I am a witness to this I vouch for it It's really true you will get it back better than new.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.