Very quick and reasonably priced technician came out right on time to change out our locks and give…read moreus new keys thanks for the help

Car key Jack arrived as scheduled and replaced my van key in…read moreshort order. He was polite and quick. I had my new key done right at my home. I highly recommend Sherman Security! 5 out of 5!

Arrived on an afterhours Saturday evening to quickly solve my entry door lock issue and didn't…read moreleave until the lock was thoroughly checked and working properly. Impressive customer service.

Quoted me to program and cut my Toyota key fob. Once my truck started, he then tried to charge me…read moreextra for the keyless entry feature, taking advantage of my situation. Shady business.

I lost the key to my fireproof document safe. My kid insisted we find a locksmith, and so I called…read moretoday. The owner was there and told us to bring it into the shop. We went down, and not only did he get the box open, he made us two new keys. In less than 10 minutes. And he was super nice to us! So I still have a working safe (I had been planning to crowbar it open), I can get to my documents, and I have two new keys! All for less than $20. I'm so delighted. My point is, if you have a lock problem, call Advantage!

This man is just the BEST!!!!!!…read more I just locked myself out of my home & he came in 15 minutes AND helped fix the garage door because it wouldn't stay closed. I wish I could find someone as reliable and efficient and affordable as this gem!! 5,000 stars. He is MY HERO!!!

After showing up 30 minutes later than promised, this young enthusiastic locksmith showed up. Sorry…read moreto say enthusiasm was as far as it went. Coming from working with locksmiths regularly back in Portland, this locksmith took 3 hours to pick a lock my normal guy would have taken 30 minutes to do. Without having an inventory for his van, he re-pins a lock cylinder to a used key he had found at the bottom of a toolbox. It was a wonder that the whole thing worked. But after writing down a key code to duplicate the key, I found the code he had written down was wrong. An attempt to get back the $25 I spent resulted in a exhausting circular conversation, ending in him calling me a dumbass. Don't know about you, but is this how good businesses behave? Oh. He's probably going to respond, changing the entire narrative of the story. Buyer beware.

We owe a huge MAHALO (thank you) to Matt! My daughter who currently lives in Spanaway had…read moreaccidentally locked her car keys in the car while the car was running. She panicked and called me in Hawaii. First I called AAA, gave the agent my daughter's information and they gave us an estimated wait time for 2-3 hours however I made an appointment anyway since we pay for their service. I then tried numerous places all giving me the same wait times, finally called Advance Lock and Key and low and behold Matt said he could get there in less than 30 minutes! And he did, on top of it only took him two minutes to get the car opened! My daughter made it to her appointment on time and I called AAA to cancel my appointment and they we showing no appointments for us. I told the against i booked it with an agent named Kari less than an hour ago but whatever. Boo to AAA and Yay to Matt!!

I was on my 2nd floor patio on a Saturday night and my sliding glass door self-locked on me. This…read morewas one of the few places open so i called someone answered right away. He actually talked me through how to open my sliding door while locked and i was back in after a three minute phone call. The least i can do is leave a five star rewiew and i know who to call and recommend in the future. Thanks again!

I had to request a service for a lockout and have a new key cut and fob programmed. I was in the…read morearea of Olympia/Lacey and was recommended Jumpstarts & Lockouts from a friend. The service was great and fast. The communication was also great prior to meeting up. The cost was broken down and showed me how much each part cost and service. Will use service again if needed. Highly recommended.

They were prompt, courteous, professional and very easy to work with. Garrett as personable and…read moreknowledgeable. They were also the most reasonably priced, by far.

Called this morning to get a tow just to sit and wait all day long. Not Fast. communication sucks …read more I highly recommend using A Better Towing company on NW State Ave in Chehalis Wa way better company who are actually fast efficient and super friendly people. Tow Bros is a joke!!

My backyard door wasn't twisted to lock and won't open by key , then I called him, he give me a…read moregood price for coming, but he let me try firstly that may save the money, then gave the way to me to fix it by myslef and I did it by myself. Saved money and this is a great man lock Smith and very friendly, great business.

Joel is a gem! He came and installed a couple security latch locks on my doors, and was fast,…read morefriendly, and efficient! The original latches purchased wouldn't work on my doors, and he even ran over to Home Depot to purchase ones that would, which I thought was so nice! Joel did an amazing job installing, and was really nice to talk to. I highly recommend him!

I called and described the problem I was having (door handle no longer opening door/not opening…read morelatch), what brand of lock, type of door handle, etc. and was told that he could help, what the quote was (and the price was exactly as quoted), and that he'd be at the house in less than 45 minutes (which he was; which is faster than I would have gotten a pizza had I used DoorDash). FYI, I read some of the reviews complaining about the lack of bedside manner and this is my feedback. If you are looking for someone to chat to you about your day and give you the warm and fuzzies, the Lock Doctor is not your guy (he is retired military and reminded me of the saltier Navy Chiefs I used to work with when I was in the Navy which I like). But if you want someone who can be direct and to the point and provide competent, quick, and reasonably priced service, then I recommend that you give him a call.

The Lock Doctor did a fantastic job with a challenging situation. He changed out the lock on our…read moremailbox. The size was odd and he had to do some adjustments but didn't charge extra. He is kind, honest and fair. Highly recommend

Called to have a lock cut off. Said they would call back. Hour and half later, I call again and…read morethey said they were sorry and they would be able to unlock my RAV4 shortly. Don't know whose vehicle that was. They also wanted me to send them my drivers license - but accepted my realtor's word that I owned the house. I finally got an appointment for the next day. Then, the realtor called because they wouldn't do anything until I paid them - so I gave my card over the phone. Poor communication skills all the way and the excuses about multiple people answering the phone didn't make sense since they did have my request in the queue. They cut the lock, and the peninsula is limited, so just be prepared.

Great service they helped me out tremendously and gave me lots of info to help my situation great…read moreand fair price. Also, they won't let you down.

This store is exceptional. The staff is remarkable and consistently addresses all of my…read morelock-related issues. I highly recommend this shop to others.

I have called this place twice now called yesterday to get a key fob for our car talked to somebody…read morenot sure who but said I will get hold of the guy who does this work and have him call you to schedule the work, will here it is once again the next day no call back, I mentioned we were coming from out of town he said you will have to leave the car it could take most of the day, After several hours of waiting I call the dealer in Tacoma will take it in Monday they it would only take about 1 1 1/2 hours at most, not very good customer service,