Thank you to Mick! I…read moream back on the road after an incident with a concrete pole in a parking lot. Mick was there to save me! He was timely, professional, kind and did not further damage my car! Thank you Summit Towing

He has destroyed AAA premier and all other Lemele of AAA for people around here as he makes you pay…read morea drop fee and they sit at his lot for as long as he can before you get to come pick it up. Thanks Dick! Or I thought your name was dick

Review for towing only: We had an issue with our Sprinter van on the way home from Seattle to…read morePortland. We left around 7:30 p.m. to avoid traffic, but not long into the drive the high oil level warning light came on. Luckily, we were near Lacey, WA, and had to decide whether to spend the night in the van and limp to a local mechanic or have it towed home to our trusted mobile mechanic. Andrew arrived around 11:30 p.m. and was professional and courteous from the start. What could have been a stressful late-night tow turned into a much more pleasant experience, and he and my husband chatted the whole way, making the long trip feel much shorter. We really appreciated Andrew getting us home safely in the middle of the night. His kindness, professionalism, and positive attitude made all the difference. Nisqually Towing is lucky to have him--give Andrew a nice bonus and a birthday cake since we cut his birthday short. He truly deserves it!

My AC went out and I wasn't sure what was going on because it's a fairly new car.... Nisqually…read moreAutomotive took a look at it, needed a "refill", had an oil change and I was out the door in about 2 hours . Reasonable price, friendly prompt service. I highly recommend.

Outstanding service! Was treated kindly and received advice on how to save money on my tow…read moresituation. Tow truck arrived on location a couple minutes early and was a smooth and simple process. When I arrived at the shop where I needed service I discovered that they didnt accept cash. The tow truck driver, DJ, drove me to my bank so I could add cash to my account and drove me back to the shop, no problem at all. Thank you! Not your average tow company, I highly recommend. -JC

my wife wrecked her car. that's enough stress all on its own. we waited long enough for the tow to…read moreshow that the officer actually called for an ETA. yeah was so long the officer call to find out WTF was up. when the tow driver showed, he wanted the key and wasn't going to say no. as far as he was concerned it wasn't going anywhere but into his storage yard. he argued about taking our car to a body shop EVEN AFTER I stated I'd just pay the bill. I spent 17 years in the towing & recovery industry (alongside being an automotive technician) and I sure hope that I never presented myself to the people I was serving like this guy did. safety chains weren't properly attached to my car. (hanging the safety chain from the outer tie rod in the steering system is WRONG) he took my credit card with a phone and didn't give me an itemized bill. also, I felt he overbilled by a half hour. I guess the only part he got right was my car at the body shop.... but as I stated, that was an argument. oh yeah, the emailed receipt wasn't well itemized. no start time, no stop time, no pickup or drop off location. I'd suggest doing business elsewhere.

Stuck in Ocean Shores late in the evening, tried using my insurance's roadside assistance to have…read moreit towed home but waited over 4 hours with them unable to find anyone. I did a search with Yelp in my home area & tried some with no success, then tried Capitol Towing & Recovery although the coverage map did include Ocean Shores, and the guy on call said no problem. Should have called them 1st thing, they answered the phone, did not need to leave a message or create a Yelp project for services, and he got me & my vehicle home in less than a 4 hour timespan counting getting ready to leave & pick up the tilt bed hauler for a place that was well over 1 1/2 hours when I normally drive it. Yes I paid high price for this late at night service, but I needed to get home & already tired for an ordeal that took 9 hours into 6 am in the morning.

They gave me an estimated price of $600 to tow me from Olympia to Aberdeen less than an hour away…read more I had my two grandchildren 10 and 5 yrs old with me on Halloween evening and my oil pressure light was blinking and then steady on. It was raining hard and I was in need of at least some empathetic words. The man who answered was totally about the money rather than attempting to make suggestions on my options for the nightmare situation that we were in. I would never recommend this company for any services. They don't have any customer service or public relations skills.

Thank you thank you thank you "MARIO" it was a short distance but he was quick and very…read moreprofessional. Happy guy and loves his job... he saved the day for sure... thank you again....

Called for a tow on 1/15/26. Danny Shepherd came out to do the tow. He tried to jump the car, but…read moreaccidentally did it backwards and reversed the polarity and caused a blown fuse and scoring. I saw him reverse the cables after sparks and smoke came up to try the other way. Car was towed to Lexus at Fife and they confirmed the damage and that it would cost over 1k to fix. Called Waqas Butt who may be related to the owner Arif Butt who told me that the employee did nothing wrong and that sometimes sparks and smoke can happen when trying to jump a car. Also told me that the car had a battery issue already and that it wasn't their fault. Car was fixed at Lexus, they replaced the battery as it was under warranty but I was charged $1055.85 to fix the blown main fuse. Has been incredibly frustrating that despite proof, Secure Towing is unable to take responsibility for an error they made. I have already followed up with Lexus as they were contracted with Secure Towing to do their roadside assistance and sent all the photos and documents they requested. I'm not worried about recouping the money as it was so obvious that it was Secure Towing's error that I'm 100% going to get my money back. But it was extra time and energy wasted due to actions of a dishonest company. If they're going to lie about something so obvious, what else would they lie about? Scummy business, stay far far away.

These guys can fix everything. They are honest, extremely knowledgeable, and answer all questions…read more Also very fair prices. The owner is a great guy as well as all his staff. I wouldn't trust anyone else. My family and extended family and friends bring their cars here too.

My old work van basically stopped running near downtown Olympia. A friend suggested Jerry's…read moreAutomotive as local, honest, and good mechanics. Three jumps later, the van limped into Jerry's in the afternoon. And died. So not only do they do towing, they fix stuff too. I had no idea. They diagnosed, ordered parts, called me, and I picked up my van the next morning at 8:00 am. I highly recommend them.

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

I have used this company several times for various tows and have been pleased each of those times…read more The young man I encountered each time was very polite, friendly, and detailed oriented. He gives very useful information during his service. The prices are reasonable. The service is excellent and professional. I will be using this company again if the need arises. I highly recommend.

I needed a tow off the shoulder of the highway at 12:40am. The roadside assistance through my…read moreinsurance said they couldn't get anyone to me until 9am. I called Hollywoods and they sent someone to me in 40 mins. I definitely was not in the best spot, around a bend and right where an on-ramp from another highway was ending. He immediately put out safety markers and worked efficiently to get my car hooked up. Towed me about 25 miles. He was kind and professional. I believe his name was Trenten as he said he would be sending the invoice and that was the name in the signature. Best towing experience I have had. Absolutely would recommend and would not hesitate to use again if I needed a tow in their service area.