Arrived on an afterhours Saturday evening to quickly solve my entry door lock issue and didn't leave until the lock was thoroughly checked and working properly. Impressive customer service. read more

Quoted me to program and cut my Toyota key fob. Once my truck started, he then tried to charge me extra for the keyless entry feature, taking advantage of my situation. Shady business. read more

Paid $380 for a key fob that died within 4 days! Got locked out my car, can't start it and all I'm being told is go to auto store for batteries. When I pay for a key I'm expecting it to work properly. Don't waste your time! Call another company! Money wasted on Ubers to and from auto store as well as the price of batteries- terrible customer service read more

Promptly on time, great customer service, fast and efficient. We were in our vehicle and on the road in no more than 15mins. I will be recommending ABC locksmithing any chance I get. read more

Although they aren't a 24 hour lock out service, ABC was very responsive when I locked myself out of my house. Fortunately, a friend of the former owner was able to get me a spare key so I didn't have to use their lock out service. I did, however, have the FIVE DOORS (each with a separate key) rekeyed by ABC,. The job was done in less than an hour. It wasn't cheap (just under $300), but it was done efficiently and professionally and I no longer have to fumble with a janitor size set of keys to get in our new house. One key does it all and I am thrilled! read more

Twice I have needed locksmith services. Both times ABC Locksmith was able to solve my problems in a quick efficient and professional manner. In both instances I was taken care of and it was done right the first time. Pricing turned out to be less than anticipated. Their customer service was great, product was great, timeliness of service was exceptional, pricing was less than expected. Not much else I can add to describe my experiences with ABC Locksmith. Good Job, thank you for your help, ken b. read more

This was on Nov 20th, so I'm a little late with the review. Just wanted to make sure I got the company correct, as there is a business with a very similar name. I locked myself out of the house when I took my dog for a walk. I called AB & C Locksmith. Don't call them, call ABC!! The man at AB&C who answered my call refused to come out, saying he had too much to do before he closed in 30 minutes. He didn't care one bit that my dog was a 8 week old puppy and it was 40 degree's outside, getting dark with that temp falling..We were freezing and he didn't care. CALL ABC Locksmith. Their service tech arrived in 30 minutes, had me and my puppy back inside in about 5 minutes - makes me think I need new locks - LOL. Their tech was way cool, even made some jokes to make me feel better. read more

I accidentally locked my keys in my running car today! I called ABC and they immediately made plans to come out and open it. He came so quickly! It took him less than a minute to open it and had a super fair price considering we are actually 20 mins away from Chehalis. Super friendly, and efficient. Did no damage to my car! I would use them again in the future, though, hopefully I don't lock myself out of anything again! read more

I called this business because I bought a home and needed the doors to be re-keyed. They said they could come out the next day and made an appointment between 2-3pm. At 3:25 PM they still had not shown up, so I decided to give them a call. They said they were running a little behind but would be out soon. I said ok, see you in a little bit then. At 5:10 PM they still had not shown up and had not called me. At this point I decided this was a poor choice of company to deal with, and no longer wanted them to do the job. First off, as soon as 3 PM had rolled around they should have called me to explain that they were running late, and given me the option to either re-schedule or keep the appointment and wait until they could arrive. But they didn't, and this demonstrates poor customer service and laziness on their part, as-well-as poor management and communication. Finally at 5:45 I locked my front entrance gate and called it a day. I phoned another competitor and arranged for them to come out and do the work in a few days. Just after 6 PM my neighbor left me a voice mail saying two men showed up from ABC Locksmith, barely speaking english, looking to do the work. Oh really? Not only did they show up 3 hours late to the job, not only did they not have my phone number to call me if they needed to, they cannot communicate effectively. FAIL FAIL FAIL! read more

I came here to have 30 keys made. Nice older gentleman is the locksmith, you can tell he's been doing this for a while and he's good at it. The location is a residential neighborhood and the garage is the store front. Great signage so it's obvious where to go. The Yelp location might be off (if it says "s" street), you'll need to correct it to "south" street if your using google maps. I would come back again and recommend it to others. read more

ABC Locksmith Services - Keys & Locksmiths Near Me - Centralia, Washington

I had keys lost in the swimming pool at Great Wolf Lodge. They were able to come out and rekey my Toyota Tundra within an hour. Otherwise I would have been stranded so thank you.!!! read more

Took a combination lock in to get it off the cable it was on. But previously I had watched YouTube videos on how to put a new combination in but didn't have the right tools to do it. So went in and asked them if they could take it off they said they could do they went and done it and the lady brought out the cable only ( thought that was weird) so I asked how much he said five bucks, so I had to go get my wallet out of my truck went back in and the lock still wasn't on the counter, so I gave her the money and she's like here you go and handed me the cable I was like where's my lock at so she had to get it. I asked if they could put a new combo in it he replied it couldn't be done to that lock ( which I knew it could be done as I had watched the videos on it) So I got it and left. In my opinion he was going to re combo it and put it on his wall to sell why else would you not give it back to the customer? I personally will NEVER do business with them again. They sure give that business a bad name. Maybe learn to speak a little english if your going to run a business. The lock is a Master 175 just in case anyone was interested. read more

These idiots wasted a week of my time and lied to me about ordering my part. Incompetent jerks now I might not have time to fix what I need fixed in time for race day thanks for nothing. read more

Great locksmiths knew exactly what they were doing. They cut me a high security Honda key works amazing

ABC exceeded my expectations. They provided prompt, courteous and thorough service. I will not hesitate to call them for future needs in the Centralia area! read more

I'll be gen and give them two stars. So, I lost the key to my employers van that I drive. My employer came to ABC LOCKSMITHING SERVICES last Friday to get a key made for it, he was told it would be ready by the time I got here at 2:30pm. I stopped by to get the key and was told they didn't want to make it until it was paid for. That's understandable but then why would they have told my boss it would be ready by 2:30? I then paid for the key (nearly $90) and was told they would call me when it was done. I ran a few errands and then went home. I called them at 4:40pm to see if I should go there to pick it up since they close at 5. They didn't answer so I left a message. I called on Saturday and left another message. Now I am here at their "shop" and asked for the key. I was told that there were just printing out the card so that then they could cut the key. Now they cannot find a blank!!!!!!!! No callbacks, no keys! You know what? I'm changing this to a one star rating. Unbelievable service and unproffesionalism! read more

This place is ran very unprofessionally. I called them over 2 weeks ago and ask him to come look at a sliding glass door lock that was broken. He was over an hour late to come look at it and absolutely no phone call to let me know that he was running late. Finally I had to call them and she let me know that he was in traffic. He came and looked at the Lock and he said he needed to order the piece. I said that was fine. Paid him $60 to come out here and didn't hear back from him for a few days. Called twice and asked for a receipt and she said it was emailed twice and I never received it. Finally I called them back about two weeks later and asked if they had the part for our door and they had just received it. He said he would be out that night to install it between 5p.m.and 6p.m... 8 pm came around and I called them and they said he was running late again. He finally came out around 8:40 p.m. and installed it and even though the lady said she would not charge us for the part, they charged us anyways. The bill came to over $100 and it was only supposed to be $60 because of all the hassle. I was done dealing with them so I went to the bedroom and my boyfriend did not know about how we were supposed to get a discount. This place is ran so sloppy. Although the owner / employers are very nice the business is not ran properly. read more

They gave us poor service. We asked for two sets of keys to be made for an RV. The young man said he didn't have one of the blanks and said he would have to order it. He said it would arrive in two days. When he made the second key, he made it on the wrong side of the blank. Then, he said he would have to order that one as well. When we didn't hear back from him, we went to the store. No one was there. We waited another day. Then, I called them. A lady (Ann I think) said she was away from the shop, would check when she got back, and would call me within an hour. She never did. I called again. The person who answered I couldn't understand. When I called again, I got an answering machine. At that point, I went somewhere else. read more

Unreliable! I live out of the state and I had to change the locks on my rental house. I called ABC Locksmith two weeks in advance and made an appointment to have the locks changed at the home. The day of our appointment, I called to confirm the time because I was driving several hours to specifically meet the locksmith. ABC said that he couldn't make it and that he was going to call me..... But he said he could do it earlier that day if I wanted, which was okay with me. So I drove up and got to the home 15 minutes early and waited, he never showed up. As I waited, I tried to call him for two hours and he did not answer his phone either, it just rang and rang. Well thank goodness for the Locksmith Shop! I called the Locksmith Shop on Magnolia in Centralia and he showed up in less than twenty minutes to save the day! I would never use ABC Locksmith in Centralia again! read more