I almost wasn't a customer......because Artem tried to help me fix my problem first…read more I installed a new ignition tumbler in my wife's truck and the new keys weren't programming and I gave up. Time to just call a locksmith. Artem was super friendly out of the gate, and encouraged me to try the programming sequence again with a couple of tips. Still no luck. He called me back to follow up, was at our house in about forty minutes and quickly got the new keys programmed. It is incredibly refreshing to encounter a small business owner that cares about the people and the problem more than just seeing them as revenue. Cannot recommend him enough.

ARC Locksmith in Tacoma is one of those rare gems…read more First off, if you use the "get quote" button on Yelp, it will call EVERY Locksmith in town so be dang careful. Even so, ARC replied to me very first. From the moment I reached out, everything was on point. Artem got back to me right away, kept me updated, and showed up exactly when he said he would. Friendly. Not just polite in the "business sense," but genuinely kind and approachable. He treats you like a person, not just a job ticket. No hidden fees, no surprise charges. Everything was laid out before he even started. That kind of transparency builds enormous trust. He even gave me advice for my broken Chevy G20 van window. I like inside info about what techs are good for other services--especially if HE is this good. You can tell he knows locks inside and out. The job was done efficiently and correctly the first time. What impressed me most was the advice he gave me on how to avoid problems in the future and even ways to save money. Most people just do the job and leave--he actually cares enough to set you up for success long-term. He even gave me free advice on my front door knob (which wasn't the Pathfinder with the FOB key problem I originally called him for). Great communication too. He explained everything in a way that was easy to understand, so I felt confident about what was being done. The whole experience left me impressed--not only did my problem get solved quickly, but I also walked away knowing I had a trustworthy locksmith I can rely on for years to come. In a world where it's hard to find businesses that are professional, honest, and genuinely care about their customers, ARC Locksmith stands out in a big way. If you live in Tacoma (or in the PugetSound area, I'm in Auburn) and ever need a locksmith, do yourself a favor: call ARC Locksmith first. This is the kind of American small business that deserves all the recognition and support. This is my go-to locksmith from here on out. I also gave him a phatty tip for just being cool and saving me an hour of wait around and find out time. Many Thank you's Artem!

Recently I had contact with Ryan the Locksmith regarding a key for an old cabinet. I was impressed…read morewith his knowledge and found him to be very helpful. He was professional, honest and went about his business in an ethical manner. Should I need a locksmith again, I will contact him!

Key fob replacement and reprogramming. Ryan, was easy to…read morework with, very knowledgeable. Ryan had me come to his office to save house call, process was very quick. Saved us money over going to a dealer. Thanks

Very quick and reasonably priced technician came out right on time to change out our locks and give…read moreus new keys thanks for the help

Car key Jack arrived as scheduled and replaced my van key in…read moreshort order. He was polite and quick. I had my new key done right at my home. I highly recommend Sherman Security! 5 out of 5!

Jaime at the all around locksmith saved my Mazda 3 key fob. My battery cover broke, but he swapped…read morethe whole shell, moved my chip over, replaced the battery, and only charged me 25 bucks. He was cracking jokes the whole time and was so sweet. Highly recommend!!

Amazing customer service, trustworthy, well below reasonable prices for their value and quick to…read morerespond! Thanks guys for being the one locksmith company in the Lakewood area I'll ever choose again!

I was on my 2nd floor patio on a Saturday night and my sliding glass door self-locked on me. This…read morewas one of the few places open so i called someone answered right away. He actually talked me through how to open my sliding door while locked and i was back in after a three minute phone call. The least i can do is leave a five star rewiew and i know who to call and recommend in the future. Thanks again!

I had to request a service for a lockout and have a new key cut and fob programmed. I was in the…read morearea of Olympia/Lacey and was recommended Jumpstarts & Lockouts from a friend. The service was great and fast. The communication was also great prior to meeting up. The cost was broken down and showed me how much each part cost and service. Will use service again if needed. Highly recommended.

Great experience! Nice to work with them, Andrew was very helpful and informative, and he got the…read morejob done quick. Andrew arrived promptly, and made the process quick and stress-free. Communication was clear, pricing was fair, and everything was completed efficiently. I would definitely use them again and recommend them. A good takeaway for me was don't buy crappy doorknobs on Amazon, stick with name brand stuff like "Schlage". And a 30 day warranty.

Bought a house and wanted my locks rekeyed immediately. I can't remember the guy's name that came…read moreout. I do remember he was so friendly and helpful. He was very personable. The fees felt high, but they were slightly less than average compared to other quotes I received. Nine locks were taken out of place, rekeyed, and put back in place in less than an hour! I would definitely use them again!

Was in a pinch, answered immediately and came to the rescue. Super helpful!! Thanks a bunches!read more

I needed a couple of door locks repaired because the keys didn't always work. Justin gave me a time…read morehe would be here, and later let me know he would be @10 minutes late, which I appreciated. He was able to fix my locks and I couldn't be happier with the quality of service, and the friendliness. Thank you Justin, I definitely recommend this company.

Lost my keys and needed a new one asap.These guys are great at what they do for a good price and…read moreare exceptional quick. Highly recommend 100/10

David is a champion!…read more I lost my car keys and was locked out of my car at the airport. David gave me a reasonable price and unlocked my car and gave me a new key without any issues. I recommend his top notch service to anybody! Will definitely be in touch with David for future needs.

Auburn Safe & Lock provides top-tier service. Victor is skilled, trustworthy, and clearly makes…read morecustomer satisfaction a priority. Thorough work, great attention to detail, and made sure everything was handled carefully and correctly without rushing the process. Good things are worth waiting for. Will definitely be calling again for future needs.

Had this guy make a key for a car I just bought. Didnt work, he said he programmed it, he didnt…read more But he still took the money. Called him, gave him the opportunity to make it right. He refused, instead gave me the run around again. Dont trust this guy.