Bought a car around a month ago and it's been running perfect ! Seller was very nice, honest &…read morehelpful! I took it too a mechanic a few days ago to get a oil change and they were in shock on how good the engine looks and they said I got a really good deal on the car & that It should last me a very long time as long as I keep up with the maintenance! Thank you again I'm so happy with my choice on my first car !

I dont know where to begin. I've been in sales for many decades. I've been on both ends of the…read moresales process. I dont normally take the time to write reviews, but this time is much needed. People are really quick to write a negative experience, but rarely take the time to write about a good one. So, here it goes... I had unexpected car problems with my commuter. I had a really bad week and this was the last thing I needed. Long story short I needed to replace my commuter. After visiting a couple of lots in Salinas, Watsonville and Gilroy, luckily I ended up at KB used auto sales. The gentlemen there were a pleasure to work with. Not pushy or douchey if you know what I mean. The owner showed me the cars and the son handled the rest. I have to say, the young buck was a pleasure to work with. One of the most modest and humble young men I've encountered. Great things are ahead for him for sure. After a couple of days of negotiations, we landed on a deal we were both comfortable with. The car I purchased was older but had really low miles.. I mean really low and only 1 previous owner. They have a great selection of cars, some beat up ones (more than likely trade ins). If your looking for a used car, give them a look.. you wont regret it.

Very Disappointing Financing Experience…read more I'm extremely disappointed with my experience at Watsonville GMC. I came in seriously interested in purchasing a 2027 GMC Terrain and was ready to put $5,000 down. The vehicle selling price they showed me was $32,535, which I was happy with. The first payment worksheet I received showed 6.99% APR for 72 months. After submitting the credit application with a co-buyer who has strong credit, the financing offer I received was 13.34% APR for 72 months. With my $5,000 down payment, the amount financed was about $31,538.75, but the finance charge alone was $14,706.85, with payments of $642.30 per month for 72 months. That would mean more than $46,000 in loan payments, plus my $5,000 down payment, on a vehicle with a selling price of $32,535. I understand that interest rates depend on credit history and lender approval, but I was extremely uncomfortable with how dramatically the financing changed. When I questioned the rate, I was told they did not receive other approvals because of my credit history. I specifically asked about using my co-buyer's stronger credit or having her qualify independently because I was not willing to accept a 13.34% APR. This experience left me feeling pressured and very disappointed. A low advertised vehicle price does not necessarily mean you are getting a good overall deal once financing is included. My advice to future customers: do not focus only on the vehicle price or monthly payment. Before signing anything, carefully check the APR, amount financed, finance charge, total of payments, down payment, and any warranties or add-ons. Get everything in writing and compare financing with your own bank or credit union. I ultimately was not comfortable accepting these financing terms. I hope the dealership improves the transparency and customer experience around financing because buying a vehicle should not leave a customer feeling this frustrated and disappointed.

This place is #1. My daughter needed an oil change and every placed she called was quoting her$140+…read more All of a sudden a get a $50 discount email from Watsonville GMC. I called Service to verify and it was true. I scheduled an appointment and they were fast and professional. They even patched up a tire that had a nail in it. Total bill was about $57 dollars which included an oil change and a tire repair. Cannot beat that anywhere. Highly Recommend and Management and Service is above the rest.

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

We drove an hour to this Toyota this past May, because my husband had his heart set on a Toyota…read moreRav4 PHEV. They had one with the specs he liked so-called coming in "very soon." He was in contact with Ivan, and he was told to come in to put down the deposit instead of online. I realized why. They wanted to haggle us on the price. They marked it up from MSRP - up to $73,000 out the door. The MSRP was around $52-54K. They insisted that they add in their GPS software and have some kind of 5 year upholstery care plan. When we laughed off the numbers, they brought in Jose Perez to try to close the deal. In his suit, he looked like a manager so I thought he can get us a better deal. I honestly couldn't swallow the bloatware they were trying to sell us with the car for thousands of $$$ so we negotiated this down. When we tried to leave for another dealership, he kept trying to haggle with us for a price. We finally agreed on a price that seemed okay for both of us. I still didn't care for their bloatware and felt compelled to accept being ripped off with unnecessary additions (charges). He said every dealer did this to make money. We spent hours here negotiating and then signing papers. Then we waited for our car... for WEEKS. Nothing. I've asked my husband to follow through which he did finally. There was no response from Jose or Ivan. He had to contact the general manager who finally told us the truth - THEY SOLD THE CAR TO SOMEONE ELSE. We rang the bell because we bought the car with all the paperwork signed and then nothing. No other retributions. Jose made us upload a 5 star review on Google when we agreed with a handshake, and now I need to tell everyone the truth of what happened to our car. They will BAIT you and then SELL YOUR CAR when someone else who may pay higher will take it. They have ZERO integrity. I will never recommend anyone to purchase their car here. They will taunt you that your car is coming but good luck buying anything that's highly popular. It was a complete waste of our entire month waiting.

Amazing job to the guys here. I came in talking to Leo and upon arrival Kevin got me attend and for…read morethe final sales we finished the deal with Alex . They all and the team here were amazing. Great job on making us feel comfortable buying the best vehicle we came in for. We came down all the way from Fresno a 2 hour drive which was the best decision we could have chosen. Thank you guys again. We will definitely come back to get another one from these guys or any of their sisters stores . Gills automotive stores

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

I probably should have written this review a long time ago, but better late then never…read more My family and I have purchased several cars from Michael, for about 15 years and he is always great! We have purchased Mercedes, Jaguars, and Porsches, you know all of the fun cars He is always very fair, kind, good hearted, and has integrity. We all suggest to everyone to come here and get a car, get a couple!

Buyer Beware - Argus Co. Lacks Integrity - A Costly Mistake. They Sell Lemons and Threaten…read moreRestraining Orders When Asking for Accountability! I wish I could give Argus Co. and its owner, Michael Gay, zero stars. My experience buying a 2005 BMW Z4 was nothing short of a nightmare. I had previously purchased a car from him and trusted his word, which made this betrayal even more upsetting. The night I bought the car, the windows were fogged, and he dismissed my concerns. The next morning, I discovered the real issue--missing window seals in the convertible top. He promised to fix it, and the repair was a joke - from De Laveaga Service Center- mismatched pieces that left an unsealed, unprofessional mess. Then came the real problems. The day after my purchase, the check engine light went on. Michael shrugged it off. A few days later, my car was completely dead and needed a jump. A tire pressure light was also on from the start. Again, he dismissed my concerns. Eventually, a mechanic confirmed the car had a broken front wheel and two cracked rear tires--an unsafe disaster. I was sold a sports car with three dangerous wheels. When I pushed for repairs, he sent me to Big O Tires, where the situation got even worse. They put the faulty wheel back on. Shortly after, I found myself trapped inside the car, unable to open the door from the inside--a terrifying safety hazard. If I had been in an accident, I could have been stuck inside a burning vehicle. Then, while driving, the car suddenly lost power--engine failure. It barely made it to a parking lot before completely shutting down. The next morning, it wouldn't even turn over. I contacted Michael Gay immediately--from day two--detailing the dangerous and unethical state of the car he sold me. Instead of taking responsibility, he dismissed my concerns, ignored my emails, said my text messages were too much (most people would have a threat response dropping into your autonomic nervous system, feeling threatened by investing over $10,000 on a lemon and being told everything's OK don't worry when in fact now I have a dead car sitting in my driveway ) and ultimately he threatened me with a restraining order for demanding he fix the vehicle. This dealership sold me a lemon under the pretense of it being a reliable car. If you value your safety, your money, and your sanity, stay far away from Argus Co. Michael Gay does not stand by his sales, dismisses legitimate safety issues, and when confronted, responds with threats instead of accountability. Do not trust this business. Save yourself thousands of dollars and a world of frustration.

Great dealership I bought my wife and both my sons a all a car from here (3 cars in total) and I've…read morenever had a problem. The in house financing is great David and his sales man Eddie made sure I left the lot with a payment that was comfortable. CUSTOMER FOR LIFE !!!!!

Excellent service, great prices and reliable vehicles. Car is running healthy and AC runs very cold…read morein this crazy heat. Thanks David!

I visited Gilroy Car Club looking for my first car, and I was definitely nervous and unsure of what…read moreto expect. From the moment I arrived, Joseph greeted me with a smile and was genuinely committed to helping me find the right vehicle. I had my heart set on a red Challenger I had seen at another dealership and was having a hard time deciding. Then Joseph showed me a black Challenger with a red interior, and I instantly fell in love with it. His professionalism, patience, and positive attitude made the entire experience enjoyable and stress-free. The team at Gilroy Car Club has been incredibly helpful, understanding, and flexible with my situation. I truly couldn't have asked for a better car-buying experience. I'm so grateful that I chose to purchase my car through them. Words can't fully express how thankful I am for Joseph and the entire Gilroy Car Club team. Highly recommend!

Thank you Aurthur' Manager,…read more Your salesman tried to sell me a once damaged Audi at full, undamaged price. When I offered a refundable $2,000 deposit to hold it while I got it inspected, you personally refused it -- the only deposit you'd take was one that locked me in no matter what I found wrong with the car. That's not a sales process, that's a con. He knew what was going on in my life. It had already come up in his texts with someone close to me before he ever spoke to me directly. He knew I needed a reliable car fast, and your team tried to use that against me anyway. But you refused that deposit, and that refusal is the only reason I didn't take the car. If you'd let me hold it the honest way, I would have committed right there and been stuck with an overpriced, damaged car. Instead I bought a BMW -- a better car no accidents covered in wrap. . So genuinely, thank you. You saved me from a huge mistake, and you did it by trying to force me into one. That Audi is still sitting on your lot, unsold, weeks later. That tells you the price was never honest. Anyone who does buy it at your number is getting the same treatment I almost got. You should be ashamed of how your team operates -- but I'm grateful your greed was too clumsy to work on me.

Found the car I wanted for much lower than other dealerships…read more Really friendly vibes all around and no pressure to buy add-ons. Gave me a fair price on my trade-in as well. The location is great for test driving and they have an excellent selection of vehicles. Special shoutout to Nario who made me feel welcomed and guided me through a very smooth buying process. Everyone is super friendly and seem trustworthy. Would definitely do business again!

i bought my first car with enzo everything well smooth and answered all my questions!they were all…read morevery friendly i had a great experience with all workers thank you