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Gilroy Car Club

3.0 (88 reviews)
Open 10:00 am - 6:00 pm

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had the worst experience of my life I am currently seeking legal matters because I was sold a vehicle that was not working conditions a 2019 Mercedes-Benz coupe which I of the eight on 18 June and by 23 June, the check engine light was on. I the vehicle weekend which they checked and said it was one spark which they changed out not even a week later the check engine light was on again. I went back and they said it was a remaining three spark plugs which they changed out not even a week later after that check engine light is back on. They have ignored all my calls, my text messages. they knew it was spark and still decided not to fix the issue. The guy asked me if they bought the coils and sent them to me so that I can install them if he knew that was the issue. Why didn't they fix it when I was there? These are shady people. I did exactly what my lawyer told me to do to go in there and demand my money back so for whoever is going through the same thing. Please contact your lawyer. Let him know what you're going through. You will need to keep paying this vehicle with full coverage insurance, even if you're not using it. It will take at least six months, but they will buy the vehicle back and pay you everything all the expenses that you had to go through.

4 series BMW

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5 months ago

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7 days ago

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3 months ago

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3 months ago

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2 years ago

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9 months ago

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8 months ago

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4 months ago

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1 year ago

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11 months ago

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7 months ago

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1 year ago

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9 months ago

Fake ads to get you to the car lot and promises unanswered once your off the lot . Do business with caution here

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9 months ago

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9 months ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

great service. the car lasted a long time nd did not blowup on me. will definitely shop from them again

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

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2 years ago

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5 years ago

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4 years ago

Great car options, Fantastic customer service. Take time to visit the lot and ask for Parham!

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3 years ago

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3 years ago

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5 years ago

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4 years ago

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6 years ago

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3 years ago

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7 years ago

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Review Highlights - Gilroy Car Club

Less an hour after requesting more information through car gurus, I got an email from Sean at Domain Motors.

Mentioned in 4 reviews

Read more highlights

Salinas Auto Sales - promo

Salinas Auto Sales

(20 reviews)

I am extremely disappointed with my sister's recent purchase from Salinas Auto Sales and would…read morestrongly advise others to proceed with caution. Within the first five (5) days of her taking possession of the vehicle, multiple material issues arose, including a non-functioning blinker and several dashboard warning lights illuminating. These defects raise serious concerns about the condition of the vehicle at the time of sale and whether it was properly inspected or disclosed. The vehicle was also sold to her at a price significantly above market value, particularly given its high milage and the immediate mechanical concerns. When she contacted Salinas Auto Sales, she was initially told to bring in the vehicle in for a "recall". After independently verifying her VIN, there was no recall associated with the vehicle. She was then given a different explanation-that the issue was related to an out-of-state title transfer-which is inconsistent with the vehicles recent California registration history (2025). At this point, she asked what the options were for all these concerns to be addressed. In addition to these concerns, there were discrepancies in the sales documentation. Her trade-in was not initially reflected on the contract, and the purchase of the warranty was not properly documented at the time of signing. I had to tell her to go back and have the contract revised and resigned to be valid. I also told her to get a copy of her warranty documents which they originally did not present to her. These omissions are significant and should have been clearly and accurately disclosed. When she attempted to ask reasonable follow-up questions and seek clarification, the owner became rude and dismissive. She also experienced comments that she perceived as degrading and inappropriate, including statements implying that she was only sold the vehicle because of who she was accompanied by at the time of purchase. This behavior was unprofessional and unacceptable. Overall, she did not experience transparency, accuracy, or a good-faith effort to resolve legitimate concerns after the sale. Based on her experience, she questions the dealerships sales practice, documentation accuracy and customer service. I strongly encourage prospective buyers to independently verify vehicle condition, pricing, VIN history, and all contract terms before completing a purchase with them. As a result, we are currently reviewing her consumer protection rights related to this transaction and will be filing a formal complaint to the California DMV Investigations unit.

Exactly one month ago, I went in to Salinas Auto Sales and made a purchase of this 2008 Chevy Tahoe…read morew/156,800 miles. Mando was amazing! I am 31 yrs old & I never had the opportunity to purchase a new-used vehicle. My last vehicle was 95' Ford F-150 that I had for 8 yrs. It was time for an upgrade that was within my means. I will say that my credit score was shitty. & Mando was able to insure me that with $3,000 down payment he would be able to get me approved with a $452 payment. I knew what I was getting into with not having a co-signer. The same day when I took it home, I noticed a chip in the windshield on the passenger side and I also noticed that the breaks were squeeking. So I called Mando and told him the issue. He reassured me that he would discuss it with the owner of the dealership and make sure I was taken care of. Today marks exactly one month and I just picked up my Tahoe from them after dropping off last week to do repairs to the breaks and windshield. Come to find out that there was a bad sensor in which they also replaced. I also want share that they did provide me with a loaner vehicle while the were making repairs to my Tahoe. All and All, if you have bad credit or no credit and are looking for a vehicle pay Salinas Auto a visit.

The Car Consultants Sales & Leasing - Me with my new 2024 RAV4 from Toyota

The Car Consultants Sales & Leasing

(150 reviews)

Sal got me a great price on a Honda CR-V in somewhat hard to find Hybrid Sport Touring trim. The…read moreonline process was easy, Sal called me promptly, and got to work right away. He presented a couple options the next day and in short order I had a deal at a price better than expected. Pickup at the dealer was smooth and efficient and they had worked with Sal many times. This was the best and easiest car buying experience I've ever had. I highly recommend Sal and The Car Consultants.

Let me start this review off by saying I have had 0 issues with Sal Mosto and The Car Consultants…read more I've purchased 2 cars from him, and have loved them. That being said, the way Sal has treated my partner leaves much to be desired. I set up contact between Sal and my partner, and expressed the type of vehicle my partner was looking for, and left them to discuss. My partner called Sal, and after greetings were exchanged my partner noted Sal sounded off and asked if it was a bad time and Sal replied "well yeah I'm watching the game. Can I call you back" 5 minutes later texted my partner back "Hey bud my apologies I didn't realize you were Jamie's boyfriend I thought you were telemarketer you can give me a call back if you're available" He and my partner play phone tag for about a week as my partner was working crazy hours, but would always call Sal back once he realized he missed a call. January 2nd, Sal called my partner to check in, and left a voicemail. My partner calls him back a couple hours later after he got off work. Sal doesn't answer, but sends him a text of "I'll call you back" Well...it's been 3 months and we haven't heard a thing since. If The Car Consultants decided we weren't good enough clients from the get go, even though I've done business with Sal before, I wish he would've said something. Instead he left us in limbo, and made ME look like an idiot for recommending Car Consultants. Huge shoutout to Capital Toyota for helping us find my partner his dream car and treating us like our business was worth the effort.

Tesla

Tesla

(57 reviews)

First day I came into the Gilroy office, I was greeted by Josephine and Yash. Honestly, I wasn't…read moresure I'd end up with a Tesla. I had visited many dealerships, and my daughter's father has a Tesla who's always bragging about it. He's happy with his purchase, but I wasn't convinced I'd join the club--until I met Josephine and Yash. What changed my mind * They completely shifted my perspective from a tentative "maybe" to a confident "yes." * The process was made incredibly easy and enjoyable, which is a rare find in car buying. Test drive and decision support * I needed a couple of visits to finalize my decision, and they didn't pressure me. Instead, they offered a demo drive, which was the turning point for me. * The overall experience at Tesla Gilroy stood head and shoulders above other locations I visited. Team and guest experience * Josephine and Yash were amazing, and the entire team contributed to a fantastic experience. * I brought my nine-year-old daughter along, and Benji went out of his way to help her feel involved in the process. He even taught her how to use the car's remote features, including the new vehicle's remote control. It meant a lot to have her included and supported. Support and follow-up * Whenever I had questions or second thoughts, the team was readily available, patient, and informative. They provided the right information without ever feeling pushy. * Their collaborative, customer-first approach made me feel supported throughout the entire journey. Impact and takeaway * This experience was a refreshing contrast to my previous dealership visits, which felt pushy and sales-oriented. * Going from curiosity to ownership, I felt guided through the transition--from one EV mindset to embracing an electric vehicle with confidence. * The Gilroy team truly made the entire process seamless, enjoyable, and genuinely reassuring. If you're considering a Tesla in the area, I highly recommend stopping by to meet Josephine, Yash, Benji and the rest of the Gilroy team. They turn what can be a stressful decision into a smooth, positive, and energizing experience. Thank you to every single one of you guys. I really am grateful for all of your help and just blessed to see that your entire team works as a team in a family. You guys are amazing.

Only had my experience here with sales on sept 1 2025. Bought a brand new Tesla m3. Few things for…read morea very expensive transaction that I feel should've been accommodated as a consumer. 1.) zero flexibility on referral. Clearly showed that I was a referral prior to purchasing the car and that I tried to use the link. Even through the in-app chat they said I would receive it but in store they were either incompetent or unable to make the referral happen. $500+ worth of lost discounts here that I rightfully qualified for. 2.) zero flexibility on college student discount. I have proof of being a college student. Nonetheless they were unable to apply $1k discount as stated in their website. Now we're at $1.5k worth in losses. 3.) car came with a unremovable scuff on the driver seat. Tesla service later replaced the seat at no cost to me but this took an entire day of mine and about a month of having this scuff to resolve. When purchasing a brand new vehicle this just doesn't make sense to me. I feel like purchasing a car is one of the magical life milestones that should be exciting and perfect. Instead it felt frustrating and that things could've been taken care of better on Tesla's sales side.

Gilroy Car Club - carbuyers - Updated May 2026

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