I recently purchased a car from Gilroy Car Club, and I had a great experience from start to finish. The staff are very nice, professional, and went above and beyond to meet my needs. A staff member even followed up with me, after my purchase, to ensure everything was going well, and if not to let him know so he can take care of it. That is outstanding service, and greatly appreciated! Despite the other reviews that are negative, don't let that steer you away from this dealership, because one person's "bad experience" can truly just be their mood that day or if they really were unhappy that doesn't mean you'll have the same experience, because I didn't. Thanks again Gilroy Car Club! I definitely recommend your business! read more

One of the workers or owners pharham or something I'm not 100% sure of the name. But he likes to call for Tows underneath this name and not pay for them after drop off and completely ignored me/Avoided me when it's time to Pay. It's happened on multiple occasions. How sad it was just a couple hundred after I broke my back to move these cars. read more

UPDATE: So I sent the demand letter and I got no response. I have been in contact with their DMV rep who has been trying to get this taken care of and has been getting me temporary red tags every 3 months. I guess he thought he'd be able to get it done and unfortunately that has not been the case. I am now going on 32 months without a title , license plates, or valid registration. This is because GCC did not do their job and have all the the paperwork they needed in order to sell this car. I am giving one more shout out to Parham to please call me so we can work this out. I want my money back , I'm entitled to penalties up to$7500.00 under CaVehCode 5753. I am willing to let that go if they just give me my money back. This will be my last plea to them. I don't have the time or energy to go thru a lawsuit but I will if I dont hear back from them in 24 hours. The DMV has been unhelpful to me . They dropped the ball and told Parham I was a pain in the ass. I guess Ivy Kim didn't like me or my persistence. Once I'm done with this I will file a complaint with the attorney general. As of now I bought a huge paper weight that I can't even drive because I've already been pulled over 9x. I won't do it again. Thank you read more

Purchased a used Audi A6 and the entire process felt refreshingly simple. Pricing was clear, paperwork was explained properly, and there were no surprise add ons at the end. The car was detailed and ready to go when I arrived. Driving it since has been an absolute pleasure. read more

Do not buy a car from here. They are sloppy and inaccurate. I have receipts to prove you will lose money and waste your time. They didn't pay the DMV fees that I signed and paid them for . They out me through so many unnecessary obstacles and sold me a car that was salvaged title but marked as clean title. My insurance is very high now and it took me a week to get insurance coverage. They still let me drive the car off the lot uninsured which I wanted a refund .... I was not interested in the car anymore but they bribed me with a complimentary oil change & car detail and said they can't give me my money so I'm stuck with it. There's so much more bs that is still happening but I'm just over talking about it Don't trust this place. They are bad business. read more

After seeing previous reviews, I was skeptical about buying from this dealership. Despite the reviews, I still wanted the car doing my research. Upon arrival I was greeted by Sean and Marcel. They were both very knowledgable and transparent with the car I was interested in. I ended buying the car I came for, a 2020 Audi A5! I had a great experience with Gilroy Car Club and would highly recommend this dealership if you're in the market for a pre-owned car! Thank you Sean and Marcel! read more

WARNING. This dealership has had complaints with the dmv investigations office. Do not buy from them !!! I will explain my situation On 2022 I purchased a 2003 Chevy corvette from them. They used every shady car salesman tactic they could on me. After signing the contract they asked me to provide a false zip code to secure a loan from a bank.Finally I got fed up and filed a complaint with the DMV INVESTIGATIONS OFFICE. The investigator looked at my case and she told me this dealership has been on her radar due to people making complaints. She told me it was time she paid them a visit , she personally went down there to pay them a visit . Of course they lied to her saying they didn't do anything wrong . She made them give me a correct contract.the sales manager is rude and gets aggressive I'll will post pictures IF YOU HAVE ANY ISSUES WITH THIS DEALERSHIP CONTACT THE DMV OFFICE OF INVESTIGATIONS or they will keep taking advantage of you. I am going to give the car back because this has been the worst experience of my life and causing headaches. That I didn't want to deal with Please don't do business with this dealership they don't respect you as a customer. The manager told me he would give me a discount if I didn't write a bad review. Keep scrolling there are many bad reviews but are being covered. I put up a picture of the dmv investigation officer who helped me. read more

Classic sleazy car salesman vibes. I bought a car from them and in less than a year I've paid to have a new catalytic converter, fuel pump, wheel lock, brake lines and the list just keeps growing. They are really super helpful and friendly when you are buying the car but the second you get it out the door they act like you don't exist. What an a $hitbag of a car dealership . Keep your friends and family far away from this place. They take in crappy cars no other self respecting dealership wants, they spit shine them and bend you over after selling it to you. read more

M235i You guys wasted my time and had me drive an hour out, you want to lie and say the car is in good condition when it isnt and doesnt even have tires. Its evil to do that to people, i couldnt imagine how you sell this to someone who you could take advantage. They sell their cars to all their customers not a dollar off, poor gilroy. Some people arent able to go far out and can only shop around the small town. This place is taking advantage of the locals. Story below‼ (This is a new dealership and the reviews are all one star for a reason. If you want to get scammed and have your time wasted by people who dont know anything, these are the guys you want to go to because they are experts at being unprofessional and unknowledgeable about their own vehicles and how to treat customers. Just look at how long their cars are on the market.) I have been looking at a car of theirs on the market and its sat there for 40 days, i called in to ask about the m235i they have. First off he tries to tell me about a higher priced m235i and says its the same car as an M2. These are totally different cars, i had to tell him what differenciates an m235i from an M2. Anyways i set up an appointment to see the car the next day, all of a sudden he calls me an hour before saying someones trying to buy it. Once my appointment time areived he called me saying to come because he got the people to look at another car after they considered insurance cost lol. Once i arrived after an hour drive to look at this car no one greets me for 10 minutes, sales man comes out and says he will help me soon... im not helped until an hour later. This gave me the time to see the valve cover gasket has oil residue, front bumper is not oem and was repainted with overspray on the grilles and after it was poorly repainted it was then hit again. The car had engine modifications THAT I HAD TO SHOW THEM BECAUSE THEY KNOW NOTHING, car is on aftermarket ugly bronze wheels that they tried to tell me were oem from bmw, and the tires were BALD! I tell them all of this and they said they can negotiate a price and understand about tires I told them lets talk number because i know what i am looking at, we went over and some other dude that i have never spoke to all of a sudden takes over and says he isnt going a dollar under, its either full price or nothing, i said cool keep the car and good luck. If you want to be scammed on a car, go here people If you want terrible communication and an unprofessional experience with your time wasted, this is the place. I wish them luck read more

Great Experience with Joseph at Gilroy Car Club! Joseph was incredibly helpful, honest, and easy to work with. He made the car-buying process smooth and stress-free, with no pressure at all. I really appreciated his professionalism and follow-up after the sale. Highly recommend him and the Gilroy Car Club team! read more

So, I bought a 2016 Volvo from Marcel, I thought it would be a great commuter car, I even bought the extended warranty...after three payments the car took a shit. I bought it in July, so it went into the shop approximately the beginning of October. All kinds of issues, the air conditioning stopped working, it needed oil on a weekly basis, and the warranty covered NOTHING! Prior to that the tires needed to be replaced, they were kind enough to replace the "BALD tires" STAY AWAY PEOPLE!!! I'm picking up my mistake tomorrow, it's going to cost me 900$ read more

Great experience with this dealership, they gave me a great deal and made everything fast and smooth. I drove from an hour away for a car I was interested in. They let me test drive it. Would recommend to anybody looking to buy a new vehicle. I've had my car for 7 months now and still running amazing and smooth. read more

Fake ads to get you to the car lot and promises unanswered once your off the lot . Do business with caution here

I was super hesitant when buying my first car considering 90% of the dealerships are shady but I was assured by Sean that if I just came in I'd be taken care of quickly and easy (I'm a first time buyer). They treated me with the upmost respect & apologized for what I dealt with at other dealerships even though it wasn't their fault. I ended up getting my first car after that. I highly recommend if you're looking for a car come over here they'll take care of you! read more

had the worst experience of my life I am currently seeking legal matters because I was sold a vehicle that was not working conditions a 2019 Mercedes-Benz coupe which I of the eight on 18 June and by 23 June, the check engine light was on. I the vehicle weekend which they checked and said it was one spark which they changed out not even a week later the check engine light was on again. I went back and they said it was a remaining three spark plugs which they changed out not even a week later after that check engine light is back on. They have ignored all my calls, my text messages. they knew it was spark and still decided not to fix the issue. The guy asked me if they bought the coils and sent them to me so that I can install them if he knew that was the issue. Why didn't they fix it when I was there? These are shady people. I did exactly what my lawyer told me to do to go in there and demand my money back so for whoever is going through the same thing. Please contact your lawyer. Let him know what you're going through. You will need to keep paying this vehicle with full coverage insurance, even if you're not using it. It will take at least six months, but they will buy the vehicle back and pay you everything all the expenses that you had to go through. read more

Gilroy Car Club - This is a screenshot that proves whats happening - Car Buyers Near Me - Gilroy, California

this would be the worst car experience I ever had and I'll tell you why. One of the owners Parnham sold me a car that he bought from Carmax of getting a title or registration due to the fact that it was never signed over to Carmax to begin with and then Gilroy Car Club bought it and either didn't care or didn't see the fact that no titles ever signed now I'm going on two years for continuous temporary registration because they can't get the signature from the owner they have dropped me and left me flat. I will never recommend this business to anyone ever. read more

I had a great experience working with Marcel at Gilroy Car Club. He was extremely knowledgeable and took the time to show me multiple options. If you're looking for a helpful and informed salesperson, I highly recommend Marcel! read more

I bought 4 series BMW from here and overall it did take quite awhile to get me out of there but it was a good overall experience, they got me all set for the road and all. read more

Gilroy Car Club - 4 series BMW - Car Buyers Near Me - Gilroy, California

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great service. the car lasted a long time nd did not blowup on me. will definitely shop from them again

Everything, nothing about this business in professional. I had the guy tell me to meet him at the shop at 10 , didn't show till 10:40. He had to keep calling the "Boss". Was of time find a new spot!! read more

I want to update my last negative review on these guys. They actually came through for us. They kept in contact and expressed their concern about our issue with the Jeep. Turned out to not be that big of a deal. I regret my negative post on these guys. They actually did a really good job helping us with our car after the fact. At first I thought they were just going to pull the ole "you bought it as is" but they did do their best to help after the fact. Give these guys a chance. My wife and I plan on buying another vehicle and will more than likely go back to them for our new car. read more

This place is TRASH!! Sold them a car in July and they didn't get it out of my name till February the next year. Sold it to someone else in New York while it's still in my name and that person got 3 parking tickets and 1 speeding ticket that all came back to me. Refuses to pay for the tickets and when I try to call he never answers the phone and always says he'll call me back but never actually calls back. DO NOT do business with these CROOKS! You will regret it like I did if you do. Go anywhere else but here. This place is a joke of a car dealer. Horrible!!! read more

Just wanted to take a minute to rate my recent experience at at Gilroy car club with Joseph Cuevas. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Joseph Cuevas. Not only was he extremely genuine and a person of his word, but also a true professional. His knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. He found a way to make it work in my favor and I couldn't have asked for much more than that. Not only did I get to leave wotj a brand new car, but I also left with my dignity still in tact. Thank you Joseph! Thanks also go out to the Sales Manager for his assistance and for staying true to his word. Thank y'all gilroy car club. read more

My car is here broken down on day 3 and they don't want to take care of it ! I made a mistake buying it here . If I can return it without screwing up my credit I would! read more

Gilroy Car Club - Here my AAA insurance is picking it up ! Ughhh - Car Buyers Near Me - Gilroy, California

WOULDNT recommend this place to any one they have alright customer service . but once u take the car it only drives for a few days or a month then it will break down on you. then they had my car for 10 months saying they were putting a new engine in 10 months later i get it back with the same problems i took it back to them for then they broke my passenger mirror and there was rat shit in my car!!!!!!!!!!!!! wanted me to give them 1500 for the "new engine" thank god i was smarter than that and didnt pay that ! then i told them about the issue again and he basically said i cant help i spent too much money on ur car when he didnt spend a penny on it and told me " i have no reason to lie to you " that right there told me YOUR LYING OUT UR ASSES!!!! PLEASE SAVE YOUR MONEY AND GO ELSE WHERE read more

Don't even bother showing up here, such a waste of your time it's disrespectful. Came here to see a "clean" 2016 M235i and the mileage would lead you to believe that was the case only to arrive after flying from San Diego. Just to see three of four tires have dangerous sidewall damage and one of the tires was flat. The front bumper was scraped from lack of care. Oil leaking from valve cover. Worst part about it was just being lied to about its condition. I tried to give benefit of the doubt and took a loss oh well what do you except. The reviews are the way they are for a reason. Owner came out offered to pay three of the tires and said I'll have to pay for the last one only after I called them out for trying to sell a car with the tires condition telling him he's going to get someone killed selling car like that. These sketchy corner "dealerships" if you can even call them that have a bad rep for a reason. I've been to many dealerships and this one takes the cake for being the worst. Even if the vehicle looks good from pictures think again and never agree to buy unless in person they purposely took pictures inside their building to hide the ticking time bomb of a car they have. read more

I've been looking for a hardtop convertible BMW all over the Bay area could not find what I was looking for until I found Domain. I actually ended up with three cars to decide between. I got great customer service from start to finish as well I'm on later I'll follow up communication to make sure everything has gone well with the car and that I'm happy with my purchase which I am. On their lot they had lots of luxury cars in great condition I recommend if you're looking for a nice ride look of Domain motors read more

Gilroy Car Club - 2012 BMW 335i (Sexy, huh?) - Car Buyers Near Me - Gilroy, California

These guys are amazing!! They went above and beyond to get my son his first car!! Car we purchased was in great shape and the ride home was even more spectacular! Shah went above and beyond with the paperwork and handled everything like a pure Pro. We drove from SF with some Doubts but it was well worth it!! Drive home with a happy son!! Keep rocking it guys!! read more

I most definitely recommend going here as I had the best experience possible. It was my first time buying a car and they made sure I knew what I was getting myself into. They were all really patient, helpful, and reliable. I had many questions as it was my first time purchasing a vehicle, but a guy by the name Sean was very patient with me. I would say they're good at negotiating as well as I am happy with the price I got my Mercedes Benz for! On the other hand, they also make sure you're well taken cared of. I'm super happy with my first car I've bought and a big thank you to them for making it all possible :) I'll be sure to recommend this place to my family and friends! read more

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Never got back to me on Inquiry for multiple cars. I emailed and text and was ready to buy a car but never heard back and went there and the cars online I wanted "sold" that day. read more

100% should look elsewhere for any used vehicles. These guys are unresponsive at times, unreliable, and clearly out to make quick money and send you on your way. There are plenty of good certified sellers in the Santa Cruz area, and these guys are very low on dealerships I would recommend. You've been warned read more

Great car options, Fantastic customer service. Take time to visit the lot and ask for Parham!

A1 customer service . Very knowledgeable about all vehicles made my experience great learning a lot and then finding the perfect car for me and my read more

purchase my toyota camry here they gave me a great deal staff was super friendly and they make sure i was happy with my car they really take good care of me thanks Gilroy Car club read more

If you read my other reviews you will see I hardly ever give a bad review so it took me a lot of disrespect to write this. I came here to look at and potentially purchase a convertible car. I came in looking like a mess in my scrubs after my hospital shift. Daniel was the person who "helped" me. I asked him if I could test drive the convertible, he looked me up and down and first he said they were about to close which it surprised me since it was only 5:30 pm and the website says they close at 7:00p. he then said: "are you buying cash or financing?" I said: "part cash and part financing" he then looked me up and down once again and said: " let's get you pre-approved first". I asked :"I need to get pre-approved first in order to test drive?" He nodded and I said no, bc that will affect my credit. He then walked away. The treatment I got from Daniel was unacceptable to any human being. Little did he know that I actually came to buy a car with cash. I have never been treated this poorly before. I will make sure every single one of my Cardiologist colleagues know to NEVER set foot a here. A message to the owners: Daniel if he is new Or one of the owners needs to rethink his decision making. Best wishes. You lost a costumer for life. read more

Great selection and easy financing. Fair prices too. Very smooth experience for purchasing a used vehicle. read more

This place is a complete SCAM. After two months of a headache and not paying off our old vehicle loan that we traded in Ca State law is 21DAYS these scumbags decided to wait 2.5 months... it led to our credit being dinged hard as we were still receiving the OLD payments and the NEW ones. Long Story short we ended up having to hire a lawyer to get these scumbags to pay off the damn loan so our credit and our pockets would not be in deep sh*t. There was so much back and forth B.S that they kept feeding me including a bounced check which was supposed to be my reimbursement for issues with the car. In all, I would think otherwise before starting any sort of transaction at this place. Thankfully the lawyer did his Job and sued TF out of these idiots. I hope this never has to happen to anyone else!!!!!!!!! read more

Very unfortunate to have purchased a vehicle from this individual. There seems to be no sense of customer service and instead there is run around given in its place. Purchase agreement was not provided and was only given after multiple requests. Second fob that belonged to vehicle was not provided. After commitment of shipment of the fab that was never received, he expressed that a new one was purchased and shipped. That was never the case. The same is true with switch covers, were never shipped nor received. Lastly 2 months after the purchase of the vehicle, registration and plates have not been received, nor any evidence of shipment has been provided. The only constant is run around. read more

Really helpful and friendly sales people and staff at Domain Motors. I didn't feel pressured and yet they were still attentive to make sure I got the car I wanted. They even offered some coffee and a lunch while waiting! I told them I wanted to get the loan through my bank and it went smoothly and fast. Now I always get compliments on my new (ish) BMW purchase. Also Nick explained the details of the warranties and insurance clearly and was knowledgeable about the car's features during the test drive. read more

Gilroy Car Club - Car Buyers Near Me - Gilroy, California

UPDATE: I had not received my $500 deposit back despite waiting 2 weeks in the mail. It was told to me by Marcel manager conveniently FORGOT TO GIVE ME MY $500 DEPOSIT BACK. TIRED OF BEING LIED TO BY THIS COMPANY. FORD TRANSIT CONNECT- currently still on sale. YOU CAN GET RIPPED OFF TOO. Originally had the vehicle listed as $11995 on their website. Went in, confirmed this with two employees, Marcel and Sean, and put down a deposit in the vehicle. Later saw it on Craigslist for $12995. Saw it later on, on their website, suddenly listed for $13995. Contacted the dealership to ensure my price was still set, and was told by Marcel, who spoke to the owner and manager, $13k was the new price. Ridiculous to change the price after a customer has already put down a deposit. Would never recommend, very sketchy company. Either Marcel and Sean have no idea what they are talking about, and will give you a random price, or owner trying to pull a fast one over on innocent hardworking people. read more