I visited Gilroy Car Club looking for my first car, and I was definitely nervous and unsure of what…read moreto expect. From the moment I arrived, Joseph greeted me with a smile and was genuinely committed to helping me find the right vehicle. I had my heart set on a red Challenger I had seen at another dealership and was having a hard time deciding. Then Joseph showed me a black Challenger with a red interior, and I instantly fell in love with it. His professionalism, patience, and positive attitude made the entire experience enjoyable and stress-free. The team at Gilroy Car Club has been incredibly helpful, understanding, and flexible with my situation. I truly couldn't have asked for a better car-buying experience. I'm so grateful that I chose to purchase my car through them. Words can't fully express how thankful I am for Joseph and the entire Gilroy Car Club team. Highly recommend!

Thank you Aurthur' Manager,…read more Your salesman tried to sell me a once damaged Audi at full, undamaged price. When I offered a refundable $2,000 deposit to hold it while I got it inspected, you personally refused it -- the only deposit you'd take was one that locked me in no matter what I found wrong with the car. That's not a sales process, that's a con. He knew what was going on in my life. It had already come up in his texts with someone close to me before he ever spoke to me directly. He knew I needed a reliable car fast, and your team tried to use that against me anyway. But you refused that deposit, and that refusal is the only reason I didn't take the car. If you'd let me hold it the honest way, I would have committed right there and been stuck with an overpriced, damaged car. Instead I bought a BMW -- a better car no accidents covered in wrap. . So genuinely, thank you. You saved me from a huge mistake, and you did it by trying to force me into one. That Audi is still sitting on your lot, unsold, weeks later. That tells you the price was never honest. Anyone who does buy it at your number is getting the same treatment I almost got. You should be ashamed of how your team operates -- but I'm grateful your greed was too clumsy to work on me.

I had an excellent experience selling my car at this dealership. Patrick and Page were both…read moreincredibly professional, friendly, and knowledgeable throughout the entire process. They took the time to answer all of my questions honestly, provided helpful advice, and made everything easy to understand. What really stood out was how smooth and efficient they made the entire process. The paperwork was handled quickly and professionally, and I was in and out in about 20 minutes. They made what I expected to be a lengthy process completely stress-free. I truly appreciate the outstanding customer service from Patrick and Page. Their professionalism, efficiency, and genuine willingness to help made this a great experience. I highly recommend working with them if you're buying or selling a vehicle. Thank you both for making the process so easy!

I have an email fast the next day and also that I got a text from this dealership and I am saving…read moreup for a car to buy here in couple of months or more since I got the cash price and I'm doing my best to get the cash together and they are willing to wait for me once I have the cash together I will pick up this nice beautiful cars to build and to keep for a long time.. I am a car enthusiast that can fix any cars that can run for a long time without any issues and problems I can solved them easily..

What a great experience! Alexis and John offered me a great price to buy my car. The process was…read morevery fast and painless.

I had a great experience selling my car to Watsonville Buying Center. I had done my research…read morebeforehand and received a few online quotes, and they were able to provide a competitive market price. The transaction was smooth and I'd consider them again if I ever needed to sell a car again in the future. Note: Their financing office is closed on Saturdays so don't expect to complete a deal then, but they can come pick up your car later if you do end up agreeing to sell.

Jeremy came highly recommended by family friends. He found the exact car that I wanted, and dealt…read morewith the dealerships on my behalf. He ended up getting me a far better deal than if I were to handle it myself. He was even kind enough to drive all the way to Antioch to make sure the transaction was hassle free for me. The transaction took at most two hours, thanks to Jeremy's legwork. Buying a car has never been so easy. I will definitely work with Jeremy again in the future!

I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

We drove an hour to this Toyota this past May, because my husband had his heart set on a Toyota…read moreRav4 PHEV. They had one with the specs he liked so-called coming in "very soon." He was in contact with Ivan, and he was told to come in to put down the deposit instead of online. I realized why. They wanted to haggle us on the price. They marked it up from MSRP - up to $73,000 out the door. The MSRP was around $52-54K. They insisted that they add in their GPS software and have some kind of 5 year upholstery care plan. When we laughed off the numbers, they brought in Jose Perez to try to close the deal. In his suit, he looked like a manager so I thought he can get us a better deal. I honestly couldn't swallow the bloatware they were trying to sell us with the car for thousands of $$$ so we negotiated this down. When we tried to leave for another dealership, he kept trying to haggle with us for a price. We finally agreed on a price that seemed okay for both of us. I still didn't care for their bloatware and felt compelled to accept being ripped off with unnecessary additions (charges). He said every dealer did this to make money. We spent hours here negotiating and then signing papers. Then we waited for our car... for WEEKS. Nothing. I've asked my husband to follow through which he did finally. There was no response from Jose or Ivan. He had to contact the general manager who finally told us the truth - THEY SOLD THE CAR TO SOMEONE ELSE. We rang the bell because we bought the car with all the paperwork signed and then nothing. No other retributions. Jose made us upload a 5 star review on Google when we agreed with a handshake, and now I need to tell everyone the truth of what happened to our car. They will BAIT you and then SELL YOUR CAR when someone else who may pay higher will take it. They have ZERO integrity. I will never recommend anyone to purchase their car here. They will taunt you that your car is coming but good luck buying anything that's highly popular. It was a complete waste of our entire month waiting.

Amazing job to the guys here. I came in talking to Leo and upon arrival Kevin got me attend and for…read morethe final sales we finished the deal with Alex . They all and the team here were amazing. Great job on making us feel comfortable buying the best vehicle we came in for. We came down all the way from Fresno a 2 hour drive which was the best decision we could have chosen. Thank you guys again. We will definitely come back to get another one from these guys or any of their sisters stores . Gills automotive stores

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

Hammer Auto is great. I am a person of color, just to get that out of the way for people…read more They are very professional and get the job done, and are not just a fancy website and some twilio or salesforce.com integration with some listless employee who is working because they have to. This is a company that is realistic, sets expectations clearly, and you will get results promptly. I have now purchased multiple vehicles from Hammer Auto even though I have no problem purchasing cars myself from dealers, or "web sales teams" of dealers. I used to think it is important to buy a car from the dealer where you want the after service. It does not matter, unless I guess you buy a ferarri. The sales team of a dealer are fine people but they could care less about the after service and you are still just one ant in a million when you need to get your car fixed. Assuming that, then you want a painless, drama-less service. Paying Hammer Auto a fee is totally worth it. Based on a recommendation from a "tech titan" that I thought was savvy, I tried a service that starts with C*** and means "smart" and then they seemed to offer the same service, similar fees. But it was total bait and switch, just trying to tell you 100000 reasons why it can't happen, which I could pay myself a fee to do that. The point is to reduce the drama and making car buying just a practical endeavor. I feel this way because even though I have purchased multiple vehicles from Hammer Auto, I also have purchased three Teslas in succession and know how "good" it can be from direct car purchases. Who wants to sit in the "credit office" of some dealer with some person who has a wierd dot-matrix printer from the 1980s and wants to sell you a lo-jack or clear coat protection or wheel protectant? This is why I hate dealerships. And this is what you will never get from Hammer Auto.

It was a pleasure working with Robert and his team. They communicated well throughout the process…read more This was my first time using Hammer Auto to purchase a vehicle and I'll never go to a dealership again. There is no upselling with Robert no spending hours in a dealership going back. You tell him what is important and must have on the car and let him do the rest. He got me a price that was good for me. I went out to see what the market was asking so I had an idea on what to expect. I even went through Costco. Robert beat them both. Thanks again Hammer Auto!