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    Gilroy Buick GMC

    3.1 (296 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - Gilroy Buick GMC

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

    Gilroy Buick GMC Photos

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    Truc M.

    This is our first time here at the dealer. We were here just because we really want to buy the 2023 GMC Acadia and this is the only one dealer has the brand new one with super good deal! We were greeted by Mo, and that's the good start! He is super nice, friendly and helpful! He helps us going through all the things, tell us lots of good stories about his life! We not only buy the excellent car but also learn lots of good things. The second person I need to mention is Calvin! We can't have enough words to say thank you to him! He's awesome and super duper helpful! If we were not meet him, we don't think we cannot make it to the end! This is the best dealer we've been to! We have really good experiences here and just don't know how to express enough our gratitude to Mo and Calvin! Thank you

    random fees ?!?!

    Leo helped me today on the phone and in person, this is my very first time buying a car especially by myself on my own! I am very VERY dissatisfied because the pricing online did not reflect the final sales price! He even said we would honor the online price and he did not. There were random charges for "door guards" and "serial etching" which apparently is what they charge for "every car they sell" and it costed and additional 800$ for a sticker. that was NOT listed on the car and when he went outside to prove it was it was not, yet still tried to charge me for them. This dealer ship has broken doors and a leaky ceiling honestly I should have been an easy same day sale yet all of these sneaky prices are crazy too me! And I walked RAN ACTUALLY lol

    I'm not sure how much of difference it's going to make. BUUUTTT...my experience with this place was beyond amazing!!! ERIK Gonzales helped me with my purchase and listened to me as a mom of 3. Not only was I a first time buyer but he assured me..."Don't be afraid to say no" i was scared. This is a big move for a single mom! But, he showed me, my price range and made me comfortable and confident in my decision. The whole team made me feel welcome and not ashamed of my budget! Benjamin the man who took my money and made me some amazing deals was very g I can't thank you both enough for helping me make the right decision for my family and I.

    Name & date.
    Christine H.

    If you're looking for friendly, or even DECENT customer service don't come here. I absolutely hate and avoid leaving negative reviews unless it's REALLY bad. I went in for my first oil change at this location and i left within 5 minutes of waiting in the waiting area.. when i first arrived there was an older Spanish speaking woman that told me she'd been waiting there for some time and nobody has come to the front. We both went to go look for help. A very nice mechanic came out from the back and told us the man at the front desk was gone. he proceeded to make small talk and was very polite! He waited with us until the man got there. i believe Michael was this man's name, not quite sure. he was so rude, he kept saying "it's my lucky day" and sighing when he had to help multiple people at once. Then said it again when he asked me if it was my first time getting serviced there, i said yes and he said "wow it's really my lucky day, I'm going to have to sign you up" complete silence because....do you not work here? he had so much attitude towards the spanish speaking woman. It seemed like it was a burden to help us out, especially her. Once we were in the waiting room, he comes out to tell the other woman that her oil change wouldn't be free ( for whatever reason) then the woman calls her husband and he mentions that the first oil change is free. The man gives her attitude and says the car has x amount of miles and it should've been brought it a long time ago. The woman then tells me in Spanish that they bought the car with miles in it already, they didn't put x amount of miles in themselves. The man then says "i guess we can do it". While this was all happening in the waiting area, one of his coworkers passes by rolling his eyes and making a face at him as if to say we were a burden, i instantly asked for my keys and said i'm no longer getting serviced here today. as he's getting my keys he says " will you be rescheduling?" i said "probably not" and he LAUGHS. and says "well i'm sorry" soo not genuine. I said, "i hope your day gets better" and left.. This is exactly why i went to salinas GMC to buy my car, and this is why i'll be traveling to salinas to get my vehicle serviced as well.

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    2 months ago

    Every thing about it repairs in a timely manner to start would be a achievement fixed right the first time as well would be great

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    Drew A.

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    2 years ago

    Be sure to read the fine print. They will try to weasel in and out of everything. I would not buy another vehicle from them.

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    Ask the Community - Gilroy Buick GMC

    How is the service for Auto repair are they honest?

    Absolutely not honest! They also take forever to get parts in and never call you back.

    View All 2 Questions

    Review Highlights - Gilroy Buick GMC

    Started my search on Wednesday, found a newer model, called GMC Gilroy, & was so fortunate that Eraclio answered the phone!

    Mentioned in 5 reviews

    Read more highlights

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    Meineke Car Care Center

    Meineke Car Care Center

    (99 reviews)

    I can't say enough good things about Meineke in Gilroy. I bring both my Toyota Tacoma and 4Runner…read morehere regularly for routine maintenance, and they've always done a great job. Oil changes, tire rotations, inspections, pretty much everything I've needed has been handled smoothly and professionally. What really stands out to me is how accurate they are with timing. When they tell you when the car will be ready, they actually stick to it. A lot of times it's even done earlier. That's huge for me because I hate going somewhere that says the car will be ready at noon and then it's suddenly 3 p.m. and you're still waiting. That's never been an issue here. The staff is friendly, efficient, and clearly takes pride in their work. It's hard to find an auto shop you can trust, but this Meineke has earned my business. If you're in the Gilroy area and need reliable service, I'd definitely recommend them.

    Do yourself a favor don't go there because they may keep it there mine stayed two weeks because…read moreaccording to them they didn't hire enough mechanics to work on cars ! Then they should accept the cars if you can't work on them I would've gone someplace else Like WHAT THE HELL ???so it sits there?? . I had to buy a whole other car to get to work in San Jose they couldn't get it started or push it or tow it out of that shop I drove it in there just find paying for a regular fluid maintenance oil changes ...that should take no more then an hour !!!!!!!!!! Terrible experience. I wish I can give them zero stars then they say it was something to do with the electrical but it took them only 10 minutes to start it up again after making a phone call to a specialist telling (Jacob ) what to do to start it up I was so mad as HELL I couldn't even tow it out... now I'm trying to sell my other car that I didn't need what a nightmare

    Gilroy Buick GMC - autorepair - Updated May 2026

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