Hammer Auto is great. I am a person of color, just to get that out of the way for people. They are very professional and get the job done, and are not just a fancy website and some twilio or salesforce.com integration with some listless employee who is working because they have to. This is a company that is realistic, sets expectations clearly, and you will get results promptly. I have now purchased multiple vehicles from Hammer Auto even though I have no problem purchasing cars myself from dealers, or "web sales teams" of dealers. I used to think it is important to buy a car from the dealer where you want the after service. It does not matter, unless I guess you buy a ferarri. The sales team of a dealer are fine people but they could care less about the after service and you are still just one ant in a million when you need to get your car fixed. Assuming that, then you want a painless, drama-less service. Paying Hammer Auto a fee is totally worth it. Based on a recommendation from a "tech titan" that I thought was savvy, I tried a service that starts with C*** and means "smart" and then they seemed to offer the same service, similar fees. But it was total bait and switch, just trying to tell you 100000 reasons why it can't happen, which I could pay myself a fee to do that. The point is to reduce the drama and making car buying just a practical endeavor. I feel this way because even though I have purchased multiple vehicles from Hammer Auto, I also have purchased three Teslas in succession and know how "good" it can be from direct car purchases. Who wants to sit in the "credit office" of some dealer with some person who has a wierd dot-matrix printer from the 1980s and wants to sell you a lo-jack or clear coat protection or wheel protectant? This is why I hate dealerships. And this is what you will never get from Hammer Auto. read more

It was a pleasure working with Robert and his team. They communicated well throughout the process. This was my first time using Hammer Auto to purchase a vehicle and I'll never go to a dealership again. There is no upselling with Robert no spending hours in a dealership going back. You tell him what is important and must have on the car and let him do the rest. He got me a price that was good for me. I went out to see what the market was asking so I had an idea on what to expect. I even went through Costco. Robert beat them both. Thanks again Hammer Auto! read more

Hammerauto - 2026 CX 5 - Car Buyers Near Me - Morgan Hill, California

I highly recommend Robert Hammer. I've bought or leased all my cars through Robert for the past 15 years, and I wouldn't do it any other way. He charges a very reasonable fee and makes the entire process incredibly easy. Robert negotiates the best possible deal thanks to his long-standing relationships with dealerships, much better than I would be able to negotiate. He's also incredibly friendly and easy to work with throughout the entire process, which makes a big difference. All I have to do is show up, sign the papers, pick up my new car, and even return my old one at the same time. It's convenient, financially efficient, and truly low effort. If you value great pricing and a hassle-free experience, this is absolutely the way to go. read more

I've turned to Hammer for leasing twice now and Robert has easily saved me $10k+ vs the quotes I got from dealerships. He's quick, responsive, and helped my family and me get very affordable leases. Best part is that he handles all the paperwork and negotiations, all I have to do is show up and pick my new keys. I sing Robert's praises to anyone who will listen, and will continue to be a return customer. read more

My family has purchased multiple vehicles over the years through Hammer Auto. Most recently, we custom-ordered a car that was not available as we equipped it in the U.S. Hammer made the entire process effortless and saved us thousands of dollars. read more

I'm so happy that I was referred to Hammer Auto to sell my truck. Kayla and Hammer were very helpful upfront and did a great job of finding comparable vehicles priced for sale online. I dropped off the car, paid the fee and they sold it for me in one week. Far exceeded my expectations with timing and the price they got me. Will definitely use them in the future for my purchases and sales of vehicles and I highly recommend checking them out. read more

Best car buying experience I have ever had!!! Robert patiently worked with me to find the right car for me. Got a great deal!! His staff was wonderful. Sailed through the paperwork. His assistant was very accommodating demonstrating all the features of the car. I highly recommend HammerAuto! Robert does it all for you, thereby you avoiding dealing with dealership/car lot sales people and all of their sales tactics. read more

Hammerauto - Love my new car and the great deal from HammerAuto!! - Car Buyers Near Me - Morgan Hill, California

I called this place because I didn't want to lease from a dealership again. The owner off the bet told me that he will not give a quote because his prices are the best and no need to shop around... We all heard this line before, haven't we? In the next breath he said people take his pricing to the dealership and get the same deal... well, I guess the price is not the best after all! He talks like he is doing you a huge favor by merely picking the phone. Nope, this is not the way to earn my business! Given his attitude it is no surprise that people want to buy from someone else rather than him! I have never encountered anyone this rude at a dealership. I saw other bad reviews and there is clearly a pattern - when things go wrong they really go wrong and the owner makes no attempt to make them right! read more

People! read these reviews before signing a contract with this guy! I didn't use Yelp until it was too late and now it will be my bible! I ended up paying his $600 fee out of fear from his threats when I never got the car I was looking for. He had me sign a contract even though I explained (multiple times) I had several weeks before receiving payment from my old car and then he got furious and threatening when I didn't buy a car fast enough! He accused me of things that never happened like visiting dealerships on my own and having him research cars I never asked for. It was completely bizarre and NOT the way to run a customer service. Stay away from this guy and don't sign that contract! read more

I contacted this dealership about a truck they had listed online. The sales person, Carlos, was communicative and seemed ready to sell until I showed up with my partner. Once he saw we were a gay couple his demeanor completely changed. I took the truck for a test drive and told him I'd like to pay full asking price and had cash in hand. He wavered and told me he'd have to speak with the seller. It was the oddest interaction. I've never been to a place ready to pay with cash in hand and have been refused. I left and Carlos went radio silent. After a few days I managed to get him on the phone. Another awkward conversation in which he stammered and claimed that he couldn't reach the seller. About a week goes by and I get ahold of him via text for a final time in which he tells me they sold the truck to someone else. It's pretty obvious what happened here. I'll be reporting this business and would recommend you go basically anywhere else other than this dealership. Found their old yelp score https://www.yelp.com/biz/hammer-auto-brokers-and-consultants-palo-alto read more

Absolutely do not patronize this business. I went with my girlfriend to view a vehicle we found on craigslist--a total dream car for us. We test drove it and were prepared to hand over cash that day for full asking price. Carlos seemed reluctant to answer us directly regarding whether or not we could purchase the vehicle and told us he'd be in touch with 'the seller' ASAP. Four days went by with limited interaction. When we checked in again, eager to finalize the sale, he told us he'd sold the car out from under us. I feel certain based on our interactions that he did not sell us the car because we are a gay couple. read more

Buying a car from an auto broker can make the process less painful by eliminating all the haggling, which we Americans aren't accustomed to. It's not a part of our culture. You may be able to get a better price on your own, but it'll probably take a lot more time and effort. I bought my last car from Hammer. They quoted me a good price and I accepted. But when I went back to sign the papers and pick up the car, I was told it would cost me several hundred more for the transportation fee, that is, to have it trucked to them from a dealership. That's understandable, but I didn't appreciate their sneaky approach. If they'd told me about that fee up front, I wouldn't have had a problem with it. I walked out. The salesman called me later and told me he'd wave the transportation fee, and my wife had already fallen in love with the car, so I bought it. But that was several years ago and, reading some reviews here, I see that he has some new tricks up his sleeve. In his ads he paints himself as a champion for car-buyers, protecting us from the evils of car-salesmen, but he's no saint himself. I don't do business with creeps, and I won't be back. read more

Cars mean a lot to me because they aren't just a mode of transportation, rather are a passion of mine. So as an automotive aficionado, please note that buying a vehicle is super important to me. And I'm here to tell you I literally got the best deal on a car that did not exist. Not only did Hammer find me the exact spec that I wanted (that was very rare and very hard to find), he was able to get me the lowest lowest lowest price possible. I feel bad for the dealership (insert laughing face emjoi here) How that was possible was only by way of years of experience and the network that Robert Hammer has been able to create. I'm over the moon with my dream car. I couldn't be happier with the car and the price. You have to realize that the benefits that you get from using HammerAuto are not just sourcing and pricing, but also the end to end experience. You are in and out in 30 minutes - unheard of when buying off of the dealership lot, let alone all the garbage sales tactics they try to add costs to your final price. So let's recap - dream car, lowest price, protection from dealership over pricing / fees, and convenience because my time is valuable. If that's not enough for you then you need to see a doctor. Thank you HammerAuto!!!! read more

Hammerauto - Car Buyers Near Me - Morgan Hill, California

My experience was somewhat similar to the other reviewer who notes Hammer's unprofessional and personally accusatory & insulting behavior. I purchased a couple of cars through Hammer. The first transaction went well. The second was a disaster; when it was clear the transaction wasn't going to happen, the proprietor blamed me, spewed unsubstantiated and inaccurate accusations, and behaved unprofessionally. I've not used Hammer since, and I cannot recommend them. Hammer previously was located in Palo Alto, where they had a 1.5 star Yelp review rating: http://www.yelp.com/biz/hammer-auto-brokers-and-consultants-palo-alto read more

I can not recommend HammerAuto ENOUGH! I did all my homework on the car I wanted, shopped around and got the best price I could...WHAT A WASTE OF MY TIME! One call to Robert and he literally saved me a total of almost $12,000 dollars over 3 years. My monthly lease payment was $100/mo cheaper than the best I could get AND he saved me an $8,000 down payment that the dealership wanted. This was after me telling the sales guy at the dealership to give me his absolute best and final price because I was also going to check with my auto broker to compare. Thank you Robert and staff for saving me an insane amount of money. I will never shop around again :) read more

Maybe you need a guy like this if you don't have the time or the negotiation skill to get yourself a good deal. Otherwise skip it. The guys screamed at me on the phone and talked to me in the most unprofessional manner possible all because I had gotten a great deal and asked him if he could beat it because he claimed to always be able to get the best deal. Apparently he didn't like it that much. read more

This is the first time I have bought a car this way and it's the only way to go!!!!! Robert was amazing and got me a great deal!!!! 5 stars from start to finish!! I would highly recommend using this company... will use them for all of my purchases in the future!! read more

You can see from my profile I don't write a lot of reviews but when I do, I only recognize what I consider true 5 star providers. I'm not one of those vengeful Yelpers that "demand" respect otherwise they'll leave a bad review. Long story short: 1. I was interested in a 2017 BMW 740i 2. Had BAD experience at Mountain View BMW 3. Called Hammerauto via referral from my insurance provider 4. I spoke with one of his reps and Mr. Hammer got back to me within minutes and I was sent a plethora of materials on their process along with some education materials. 5. He provided me with some FREE advice concerning the transaction even though I might end up not using their service. It's the latter step that really impressed me the most. He really did look out for my fiscal well-being and was very generous with his time despite the fact I might not need his service after all. That is a GOOD sign when it comes to dealing with someone who is gonna take a lot of your money! :) read more

Spoke with the owner on the phone and he was incredibly condescending. Talked down to me the whole time, but I was still shocked when I asked a clarifying question and he responded with "are you even listening to me?" Terrible customer orientation. Do not recommend. Instead, I recommend going to Beepi. I contacted them right after that awful Hammerauto call and Beepi has been been wonderful. read more

I bought my car from Hammer Auto in May of 2011 and am very happy a year and 20k miles later. Here's how it works: You pay Hammer a fee to find the car you specify. They negotiate a price, take care of all the paperwork (including financing, if needed.) You go into the office in Los Altos, look over the car, and sign the paperwork. 5 minutes, no fuss no muss. I was a bit high maintenance as I was torn between two models at the start of the process but they were very patient with me. Compare that to visiting dealerships, getting a hard sell, figuring out the finance options, etc. For me it's no question. My time is worth money, too. If you are good at haggling, enjoy the hunt for a good deal or want to spend as little as possible (as the fee is separate from the cost of the car) this may not be your cup of tea. If you prefer simplicity, highly recommend! read more

There is not a better or easier way to buy a car - and Robert Hammer is a super nice guy :) I haven't bought a lot of cars but when I have - this is the way to go. I was recently trying to figure out what car I wanted based on some weird requirements (wanted to be able to fit a certain sized surf board inside the car, stack three boards, still have a decent car, and so on..). This required going around to look at cars, measure stuff, etc. It was the WORST experience having to deal with the car sales guys on the lots and their "process" and stupid sales lines and overall baloney. Okay - there were a couple that were genuinely nice (the only really nice experience was at the Subaru dealership in RWC so I have to mention that - but I still don't think I'd have wanted to do the car negotiation at the end). Other than the folks I met with there, the entire experience just sucked. I was so relieved once I figured out what I wanted. I called Robert and he had the car for me the next day. It was 10% lower than the sticker and I'm fairly certain lower than what I could have negotiated on my own. Robert sat with me in the car at his location in Los Altos and ran through everything I wanted to know about the car. He even set up my bluetooth/iPhone so a) I wouldn't have to do it and b) so I'd see all the capabilities I had (which I'd have never figured out on my own). He even showed me Siri, which I hadn't yet used. I had an opportunity for a fabulous financing deal through the dealership and he connects the dots so that part happens as well. Overall a perfectly wonderful experience. And I just emailed him to ask him another question about the car and he wrote back in less than 5 minutes. I feel bad for those who don't know about a service like this - you are NOT paying extra for this - you should be paying less and having a better experience. read more

I would highly recommend using Hammer to buy your car. This was my first car with Hammer. He got me the best price on a Fully Loaded 2014 Ford Fusion Energi Titanium. This car was a lease and a very painless process. I just told him what car I wanted and he had it for me in under 48 hours with the HOV Car Pool Lane stickers already on it! I just had to go to his office to pick it up and sign a few papers and I was on my way! I will be using him for all my cars in the future. No more wasting all day at dealerships! Just let the Hammer do it for you! read more

Hammerauto - Car Buyers Near Me - Morgan Hill, California

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Do not go to anyone else. Takes the hassle out. Gets the best price. Does not waste your time. Make your choice. Get it to Hammer and you're done. I even changed the color pretty late and he still delivered. Will NEVER purchase another vehicle without HAMMER!!!! read more

Last month I bought a Scion FR-S through Hammer Auto. It was an awesome experience. I went in knowing the exact car I wanted: an orange Scion FR-S sports coupe. There are plenty of Scion FR-S around, but none in the color that I wanted. What is the point of buying a brand new car if you can't get exactly what you want? The dealers quoted me 4 months of wait time... so I called Robert. I told Robert I wanted the exact spec car within two weeks. Three days later I'm driving it. The cherry on top? He quoted me a loan at 2.0% which is a lot better than what Toyota could offer me. I was a bit skeptical. At the end I got my loan at 1.85%. Yeah, I would come back again... read more

Hammer Auto came highly recommended to me and NOW I see why. Hammer auto was able to get me what I wanted at a GREAT price! The process was seamless and easy. He did all the work. I just told him what I wanted and then just waited to pick up my car. He handled negotiations of price and financing/leasing terms (if required). The staff and Hammer were very responsive to all my questions and needs. They never left me guessing and guided me through the process. I am so happy with my brand new BMW 428i convertible. If you need a car at a AWESOME price and no stress then Hammer is your man. read more

Hammerauto - Car Buyers Near Me - Morgan Hill, California

I have purchased and leased cars from Robert since 2001. Robert ALWAYS finds me the vehicle I want and at a significantly better price than I would get at a dealer. Working with Robert is the easiest way to get yourself a new car. I agree with other reviewers, don't bother going to anyone else. Robert is the best! read more

Fantastic!!! Hammer Auto found exactly the car I was looking for, got me an amazing price, and even got me a good price for my old car. Their service saved me a lot of money, time, and stress. They always returned my phone calls/ emails quickly and answered any questions I had along the way. Ittai was great, and worked very hard to get me the best deal possible. I would recommend them to anyone. I can't say enough good things about my experience. Thank you Hammer Auto!!! read more

This is my second time buying a car from Hammerauto. I've also bought several new cars from dealerships so I thought it would be useful to share my experience buying a car both ways. Working with Robert and his "A" Team is simpler and much less stressful than going to a dealer. Here is how buying a car from Hammerauto will save you a lot of time, money, and stress: 1. You won't need to drive to different dealers to find what you want (colors, trim level, etc). Robert will find it for you once you have done your research and test driving. 2. You will avoid entirely the experience of sitting in a dealership for hours on-end waiting and then being subjected to multiple stressful conversations with salespeople who's jobs are to wear you down and get you to spend thousands of dollars on extra things that you may not want or need. 3. Robert will find the car you want at a great price and all you need to do is go to his office, fill out paperwork for 30 min or less and drive away. 4. I compared Robert's price to the Consumer Reports buying service and it was within about 1% of the lowest quoted price. The price difference was more than made up for by the added convenience, time saving, and his value added advice. 5. Robert's team is great. They provided me with all kinds of help, tips, and advice throughout the process up until I drove away in my new car. They even connected me with a great resource to answer any questions I may have about the car in the future. I can't say enough good things about Hammerauto. Do yourself a favor and give them a try. read more

I heard about Hammer by word of mouth and I hired them to help me purchase my dream car. A Lotus Elise that I had been saving all of my coins since 2003 so this meant a lot to me! The process was unbelievable and so easy! Everything being explained and probably re-explained took all of the anxiety away! Sadly, I had to sell the dream car after I had a brain tumor that affected my vision. Robert,Ittai and Sunny took care of me and the Lotus in such a way that it warmed my heart. I would yell it from the roof tops if I could! Buying and selling a car is stressful for so many and more people should be aware of this service! My advice is to Advertise in WOMENS MAGAZINES!!! HA! read more

Robert is so awesome!!! Through this whole process he was always available and responsive and willing to answer any questions. Such a great guy and I am so happy with my purchase :) Thank you Robert!! The best! read more

Wanted a Mini Clubman with specific option and color combo. These car's went out of production end of 2014 so tough to find. Contacted Hammer and he not only found the exact car I wanted, negotiated excellent price, arranged financing but also had one of his team pick me up at my home, drive me to the dealership, facilitate the interaction there - go so far as to check all of the paperwork! Yes, my 1st experience with Hammer Auto was excellent and I would recommend them if you don't want the shuffle, time waste everyone get's trying to buy from dealership direct. read more

We leased the car we wanted on terms that I doubt were available through a Honda dealer, as Hammer accessed a bank that would do 42 months. He also was able to quote different monthly rates and mileage allowances over various lease terms (36, 39, 42 months), which was most valuable. If you are buying for cash, financing through a loan, or have experience leasing, I highly recommend Hammer. If you have not leased before, there are multiple moving parts: months, rates, residual prices, overage charges for excess mileage, initial cash, fees at termination (who knew?) whether you purchase or turn the car back in. Hammer can be brusque, condescending, arrogant, but he's quick and responsive, and he absolutely believes that leasing is a smart strategy. Make sure you get all the detailed answers you need to make a decision on lease vs purchase. read more

Professional, fast, and best overall car buying experience I've ever had! Robert actually found a car that better fit my needs than what I thought I wanted and the whole process took about three days from first contact to driving off the lot. I will definitely go through him in the future and highly recommend using his services! Couldn't be happier. read more

The process of getting a new car can be overwhelming....BUT with using Hammer Auto, it was such a breeze. Hidden charges, shady talk is all I got at dealerships. I am not a car expert but then you don't have to be...thats what Hammer is for. Hammer and his team, especially Jevina, helped me understand everything and made this new purchase so simple..even down to the last detail :) This was my second visit and it will not be my last. The car, the process and Hammer Auto exceeded our expectations yet again!! read more

Just leased a new car from Hammer Auto and their staff came in the office two hours early so my wife could sign the papers on the way home from work. Excellent customer service and I would highly recommend them. read more

This was by far the easiest car buying/leasing experience I could have asked for. Robert is an expert in all things related to the buying/leasing process, his office is staffed with extremely kind and knowledgeable people, and I don't think I will ever purchase a car without his help in the future. read more

It was so nice not to deal with the auto dealership sales people. Robert and his staff take care of every detail. Paperwork is a snap, even for leasing. I will never buy directly from a dealer again. read more

A clown. I asked him to disclose any payments that he received from dealers and I got a lengthy response that he's terribly offended and not required to disclose anything. I would advise that everyone demand full disclosure. Who knows what is going on there. read more

Robert Hammer is great. He takes the stress and worry out of buying a new car. I will never go into a dealership again.

With Robert's help we bought a new Ford for the lowest price mentioned on TrueCar. Not sure if we would have been able to negotiate it ourselves and he saved us all the hassle. From nothing to a new car in under a week - very good service! read more