As a first-time customer, I received excellent treatment and was made to feel like family. The…read moreyoung man named Yimi was exceptionally friendly, polite, and never pushy--unlike other salespeople who often try to up-sell. He genuinely stepped into the customer's shoes, doing his best to help find options within my budget and offering valuable vehicle recommendations. I highly recommend this place to friends and family, and I suggest asking for Yimi for a truly helpful, polite, and professional experience.

I had a great experience selling my car to Watsonville Buying Center. I had done my research…read morebeforehand and received a few online quotes, and they were able to provide a competitive market price. The transaction was smooth and I'd consider them again if I ever needed to sell a car again in the future. Note: Their financing office is closed on Saturdays so don't expect to complete a deal then, but they can come pick up your car later if you do end up agreeing to sell.

I was looking for a nice used car for my daughter for college. My cousin found this place and has…read morebought 2 cars from them already in the last 3 years, so I gave them a visit. To my surprise, they do have nice looking cars and very affordable prices. My daughter quickly liked 2 different cars, we test drove them and with easy terms and payment plan, we drove off same day. I recommend this place for a nice second commuter car, or for first car. Car running perfectly, bought it 3 months ago.

From the owner: We offer affordable cars and trucks to fit your needs and budget. Financing is available even if…read moreyour credit is not perfect.

I'm not even a customer and I have watched this place f---k my sister over twice now. Bad on her…read morethat she trusted them twice. But these guys sell cars that break down and charge up the ass. And then, when the car does have an issue, they offer up the repair themselves and charged her through the nose for a car she already was overcharged for. I'd bet money the very few good ratings I see on here, are clearly family members or people Who were begged to write a good review. Stay Away!!

Never felt so disrespected by a car dealership don't know if it's because of my nationality or what…read moretrying to talk with a sales person was walking away from me, opened a truck for me to look at then just left, was waiting no one came back to help me. Not looking for a truck from this place. Very BAD SERVICE.

We had a great experience buying our new vehicle from Watsonville Ford. Alexis, our salesman, was…read morevery friendly and helpful. Great customer service from everyone we were in contact with. Love our new American made sport SUV.

While towing my travel trailer with my F250 SD Diesel into Moss Landing on a Thursday afternoon, I…read morebegan experiencing some electrical issues. Made it to our RV spot and began to troubleshoot the problem. I contacted Watsonville Ford Service at 4:00 pm. I spoke with Adolpho (Service Advisor) explained what was happening and what I thought was the problem, a defective alternator. He agreed and transferred me to parts where Ken took over. They did not have a Ford alternator in-stock and the closest was in Fresno. It was a crap shoot if it would arrive and be installed by Friday, Service wasn't open on Saturday. Ken found a local parts house that had a rebuilt alternator that he had delivered or picked up by their team by Friday morning. Back to Adolpho, he told me have it there first thing in the morning and they would have the alternator installed by the end of the day Friday at 4:30. Well, they had it done by 3:30!! Way to go Watsonville Ford Parts and Service, I can't thank you enough....And to top it off, it was delivered with a repair bill that was under their estimate!!!!! Teri and I cannot thank you enough......................

We just bought our new car! Nathaniel & Felipe were amazing…read morehelp with helping us get an AMAZING deal on our 2025 jeep grand Cherokee that is perfect for our family! Thank you to everyone that works there you guys are amazing!!! Until next time! If you're wanting a new car / trading in an old one this is the best dealership you can go to hands down!

I brought my vehicle in for a suspected manufacturer warranty hybrid battery issue. Intake was…read morefairly easy, and it took 1-3 days to get approval from Ram. After that, communication completely stopped. I had to call or text every week just to get updates. Multiples times to voicemail no answer. It took over 3 weeks for the parts to come in. About a week later, I received a text showing a $0 estimate and that my car was ready for pickup -- with no consistent communication throughout the entire process. The whole warranty repair took about a month. To make matters worse, my key fob was returned ripped. I asked the service advisor about purchasing a replacement cover and never received a response. Now I'm stuck having to replace a key fob after a month-long manufacturer warranty repair. Customer service here is poor. I understand this was a warranty job, but I guarantee you wouldn't receive this level of service if you were buying a vehicle. I would recommend going to another Dodge dealership.

Worst customer service ever! Very rude and unprofessional and their car didn't even turn on when we…read moretried to test ride it not to mention how expensive it is for so many miles the cars have. Save yourself a headache please it's ridiculous. If the experience is bad when looking at the car it will most like be worse if you make a purchase from these thief's.

From the owner: Used Work Trucks: Utility trucks, pickups, flatbeds and vans…read more We also have SUV's and economy cars. Vehicles shown by appointment only.

Was looking for a new truck to replace my 2011 Silverado. Chevrolet did not have the inventory so…read moreI started looking in gilroy GMV and found the perfect truck. Went home thinking maybe a little closer to home. I showed GMV Cadillac in watsonville the print out of the truck in gilroy ,they said they would match but not the color $41000.00 bottom line. No problem they said. I would recommend them to anyone. Great job alahandra.

The oil change was done promptly. I have no complaints regarding the service…read more But. my profile was not updated. There was a 20,000 mile discrepancy between my current odometer reading and the invoice- see photos. I was promised to get a survey from GMC to rate the service but It has been sixteen days. Thus, I deducted three stars for those stated complaints. Invoice # 412985 Customer # 16706 Please note: the download photo of my invoice failed

I visited Gilroy Car Club looking for my first car, and I was definitely nervous and unsure of what…read moreto expect. From the moment I arrived, Joseph greeted me with a smile and was genuinely committed to helping me find the right vehicle. I had my heart set on a red Challenger I had seen at another dealership and was having a hard time deciding. Then Joseph showed me a black Challenger with a red interior, and I instantly fell in love with it. His professionalism, patience, and positive attitude made the entire experience enjoyable and stress-free. The team at Gilroy Car Club has been incredibly helpful, understanding, and flexible with my situation. I truly couldn't have asked for a better car-buying experience. I'm so grateful that I chose to purchase my car through them. Words can't fully express how thankful I am for Joseph and the entire Gilroy Car Club team. Highly recommend!

Thank you Aurthur' Manager,…read more Your salesman tried to sell me a once damaged Audi at full, undamaged price. When I offered a refundable $2,000 deposit to hold it while I got it inspected, you personally refused it -- the only deposit you'd take was one that locked me in no matter what I found wrong with the car. That's not a sales process, that's a con. He knew what was going on in my life. It had already come up in his texts with someone close to me before he ever spoke to me directly. He knew I needed a reliable car fast, and your team tried to use that against me anyway. But you refused that deposit, and that refusal is the only reason I didn't take the car. If you'd let me hold it the honest way, I would have committed right there and been stuck with an overpriced, damaged car. Instead I bought a BMW -- a better car no accidents covered in wrap. . So genuinely, thank you. You saved me from a huge mistake, and you did it by trying to force me into one. That Audi is still sitting on your lot, unsold, weeks later. That tells you the price was never honest. Anyone who does buy it at your number is getting the same treatment I almost got. You should be ashamed of how your team operates -- but I'm grateful your greed was too clumsy to work on me.