So my wife was just closing on a business sale her very first in Real Estate and decided to reward…read moreherself with a new used car. She researched the car for weeks and found the car in the color she wanted in a two seater convertible here at Aloha Motors in Santa Cruz so we drove down from Pacific Grove. They had the car so we test drove it and she had to have it and I did too! The sales staff was very friendly, quick and addressed all of the finance questions we could ever ask. We panicked the car up a few days later and it was cleaned and detailed and looked amazing. I can't say enough about these guys. If they had the same car in stock for me I would have purchased it from them as well. The car is a Mercedes-Benz CLK 550

You cannot trust these people! But could improve? Their responsibility, responsiveness,…read morefriendliness, simply doing the right thing, when something was missed selling the car. Avoid dealing with those people especially the current sales person. The owner appears to be trying, but just not available.

Very Disappointing Financing Experience…read more I'm extremely disappointed with my experience at Watsonville GMC. I came in seriously interested in purchasing a 2027 GMC Terrain and was ready to put $5,000 down. The vehicle selling price they showed me was $32,535, which I was happy with. The first payment worksheet I received showed 6.99% APR for 72 months. After submitting the credit application with a co-buyer who has strong credit, the financing offer I received was 13.34% APR for 72 months. With my $5,000 down payment, the amount financed was about $31,538.75, but the finance charge alone was $14,706.85, with payments of $642.30 per month for 72 months. That would mean more than $46,000 in loan payments, plus my $5,000 down payment, on a vehicle with a selling price of $32,535. I understand that interest rates depend on credit history and lender approval, but I was extremely uncomfortable with how dramatically the financing changed. When I questioned the rate, I was told they did not receive other approvals because of my credit history. I specifically asked about using my co-buyer's stronger credit or having her qualify independently because I was not willing to accept a 13.34% APR. This experience left me feeling pressured and very disappointed. A low advertised vehicle price does not necessarily mean you are getting a good overall deal once financing is included. My advice to future customers: do not focus only on the vehicle price or monthly payment. Before signing anything, carefully check the APR, amount financed, finance charge, total of payments, down payment, and any warranties or add-ons. Get everything in writing and compare financing with your own bank or credit union. I ultimately was not comfortable accepting these financing terms. I hope the dealership improves the transparency and customer experience around financing because buying a vehicle should not leave a customer feeling this frustrated and disappointed.

This place is #1. My daughter needed an oil change and every placed she called was quoting her$140+…read more All of a sudden a get a $50 discount email from Watsonville GMC. I called Service to verify and it was true. I scheduled an appointment and they were fast and professional. They even patched up a tire that had a nail in it. Total bill was about $57 dollars which included an oil change and a tire repair. Cannot beat that anywhere. Highly Recommend and Management and Service is above the rest.

I was in a tight spot an needed a car that was dependable an gas efficient an they helped me out…read morealot answered all my questions deff not the type of people that are trying to make a quick buck off customers thank you Moe for all the help an getting me into my new car

Great people , great atmosphere, beautiful cars at extraordinary prices compared to other dealers…read morein the area. Walked in and drove out within an hour , with exceptional customer service. Definitely will recommend to friends and family ! 5 stars no doubt.

Robert is great! He has fixed my vehicles in a fast and timely manner. He works with insurance to…read moremake it a fast and stress free process. I recommend his services

On June 6, 2026, I purchased a vehicle from Ur 1 Stop Auto Sales, doing business as Your One Stop…read moreAuto, and paid an $8,000 down payment. I signed the purchase/financing documents and took possession of the vehicle. The financing was never successfully completed. During July, Robert acknowledged that the finance company had not approved or purchased the loan and that he was still attempting to obtain financing. After weeks without completed financing, I informed Robert on July 31 that I wanted to return the vehicle and receive my down payment back. Robert told me I could bring the vehicle back. On August 2, 2026, I returned the vehicle to the dealership with a witness present. Robert accepted the vehicle and issued me a $7,000 check as a partial refund of my $8,000 down payment. He stated that he was keeping $1,000 for my use of the vehicle. Approximately 1 1/2 hours after I left the dealership, Robert stopped payment on the $7,000 check. My bank confirmed that the check was dishonored because a stop-payment order had been placed on it. The dealership therefore had possession of the vehicle again while also retaining my down payment and stopping payment on the refund check it had issued. I have supporting documentation, including contracts, financing communications, text messages with Robert, financing declination information, the $7,000 check, bank documentation showing the stop payment, repair records, and a witness to the vehicle return. Resolution Requested: I am requesting the return of my full $8,000 down payment. I also request a written explanation for why the dealership stopped payment on the $7,000 refund check after accepting return of the vehicle.

Just read my 2014 review. Well it's 10 years later and they still rock (of course). This update is…read morejust because. I mean, when I read reviews, I sort them "newest first" because regardless of the number of stars, once 2-3 years or more go by, review reliability (in most cases) gets moldy.

We couldn't be happier with our experience at Branciforte! They went above and beyond to address…read moreall of our concerns, and their pricing is very fair. Highly recommend!

Just left Osuna auto repair shop after getting my lawn mower serviced. I can't say enough about the…read moregreat service I received from Vince. Vince is VERY knowledgeable about their products and repairs. He is also very polite and courteous, and takes the time to explain everything in detail. I also bought a new weed whacker and Vince walked me through the steps of operation. I also learned some new things I never knew about. Will now bring my business to him from now on. Thanks again Vince, Curt Johnson

Excellent work !, Excellent customer service! Very easy to work with .Very transparent about work…read morerequested to actual need. Fair pricing.

We purchased a Cadillac CT4 Sport last week at Watsonville Cadillac…read more Everyone was friendly and courteous! Pablo, (Sales) Blake, (Sales Manager) and Jefrey, (Product Specialist) were very professional and helpful. Brought the vehicle in today to have the paint ceramic protection done which takes a few hours. Lily, (Service Department) was very helpful in providing a "loaner" vehicle, and kept me informed about the progress of my vehicle. They did an awesome job! I'm very pleased with my experience at Watsonville Cadillac!

Very Disappointing Financing Experience…read more I'm extremely disappointed with my experience at Watsonville GMC. I came in seriously interested in purchasing a 2027 GMC Terrain and was ready to put $5,000 down. The vehicle selling price they showed me was $32,535, which I was happy with. The first payment worksheet I received showed 6.99% APR for 72 months. After submitting the credit application with a co-buyer who has strong credit, the financing offer I received was 13.34% APR for 72 months. With my $5,000 down payment, the amount financed was about $31,538.75, but the finance charge alone was $14,706.85, with payments of $642.30 per month for 72 months. That would mean more than $46,000 in loan payments, plus my $5,000 down payment, on a vehicle with a selling price of $32,535. I understand that interest rates depend on credit history and lender approval, but I was extremely uncomfortable with how dramatically the financing changed. When I questioned the rate, I was told they did not receive other approvals because of my credit history. I specifically asked about using my co-buyer's stronger credit or having her qualify independently because I was not willing to accept a 13.34% APR. This experience left me feeling pressured and very disappointed. A low advertised vehicle price does not necessarily mean you are getting a good overall deal once financing is included. My advice to future customers: do not focus only on the vehicle price or monthly payment. Before signing anything, carefully check the APR, amount financed, finance charge, total of payments, down payment, and any warranties or add-ons. Get everything in writing and compare financing with your own bank or credit union. I ultimately was not comfortable accepting these financing terms. I hope the dealership improves the transparency and customer experience around financing because buying a vehicle should not leave a customer feeling this frustrated and disappointed.

David and the entire Kadotani team are top-notch. I will always take my vehicle to Kadotani since I…read moreknow I'll receive honest and swift service. David takes time to explain every step of what he and his mechanics do to your car when you bring it in, and explains what various repairs will do in a way that's easy to understand (and I'm not familiar with cars, yet they don't make me feel like a dummy). Often, final repair costs come in below estimates, and if they think it'll be higher, they stop everything to contact you for approval before moving on. No big surprises when it comes to paying the bill. Bring your car here if you're sick of being swindled at the dealerships. Six stars if I could!!

Quick and fair to deal with. My new go-to auto service place!! Both times, that I've had service…read moreneeds, they were able to get me in the next day and the jobs were completed in short order! Thanks!