I returned to ask the guys at Mikes (Tony and Mo) about an issue I thought we had with the car my…read morewife bought. The battery was checked, everything is fine One thing is for sure, they are very nice here at Mikes

I bought my truck in February 2025 2 weeks later took it back for check engine came up they took…read morecare of it and took my truck to 5 weeks ago to Chula Vista and check engine came up again called Mike's Auto Sales and they said because I didn't buy a extra warranty they wouldn't cover it and this time It was alot of work done to it. I trusted them my family has bought in total of 4 cars and now with this I will never buy a car from them especially when its only been 7 months that I bought the truck and they couldn't fix.

Second time buying a used car and I knew I was gonna regret it all over again. Got the car…read morementioned it needed some stuff done and have never heard back from them to get it fixed. Now they don't wanna pay their part and say it's off their little warranty and I gotta figure it out on my own. Piece of shit and someone there had the nerve to ask if I wanted to trade in the vehicle to get another piece of crap no thanks I'll have to fix this since it's our only reliable vehicle even the recommended mechanic said there's been several vehicles from them that have the same issue after a while

The people here are so friendly and knowledgeable. Took a few cars for a drive and ultimately got…read moreexactly what I wanted for a great deal! Can't say enough good things, will definitely recommend to friends and family.

I am currently on the hunt for a new car , me and my wife decided to stop by on there labor day…read moresale at the Northridge mall parking lot. I was greeted by a awesome sales man but don't remember his name at the moment. He let me test drive a impala 2008 , which I did not like so he offered a little something different and we took a 2010 Honda accord and I was sold by this one. It was the best car I have driven the past months . One problem it had 112,000 miles and we want something under 50,000 so he showed us a 2009 with close miles to what we wanted . It was getting late and my son was with the babysitter so we had to leave. I left really happy with the service . I did not get pressured by the sales man like other lots around town where they want you to just drive off or go in the office to soon. I will be looking for a Honda accord 2008 & up with under 50,000 miles and be purchasing it . I hope the car lot can get one soon , I will definitely be returning if I find a matching car to my needs . Sorry I can't release his name wish I got a business card but was so busy test driving all there awesome cars. I forgot to add . The man that helped me out also offered me a quick approximate of what I would pay with a car worth (xx) amount and he said a guy has gotten one and took it 5 years around 270 a month. Which of course is just a estimate . But most other places I go that I ask always want me to go in there office , which I do not like at all .

DO NOT purchase a car or trade in a car from this place. This is an auto fraud dealership. I have…read moretraded in my vehicle with this company and it has been a nightmare. They put the outstanding balance on my new car loan and have not sent the check in to pay off the Toyota RAV4 that I purchased from them. I am currently in touch with an lawyer, please save the headache and don't make the same mistake I did and purchase from them. My credit score is now poor and I have 2 car loans of 60,000 on my name. Save yourself the headache and DO NOT GO HERE!

I can't say enough good things about these guys. I've been heavily shopping for a used car for…read moreseveral weeks and while I've been surprised at the positive experiences I've been having, Luis and Eric blew the others out of the water. Absolutely no pressure, only what felt to be a sincere and compassionate demeanor, very personable and upfront and generous with information. Unfortunately I didn't end up buying here and that breaks my heart, I really wanted to give these guys my business but I got a little too eager and was looking at a vehicle that I had no business buying as it was above by budget, but oh did I want it. They put in amazing effort to find a way to make it work for me and were more than generous on my trade in but it was my own financial limitations that held me back so I at least wanted to share my honest review of The Auto Store because I know it's hard to find a place you can trust when buying a used car. Please give these guys a chance, website always up to date, good luck! In your search!!!! Brian S.

The auto store sold my son his very first car. It was a positive experience. Working with Junior…read moreand Luis was smooth and easy. Would recommend

Chuck' always makes us feel welcomed the moment we enter the building. I appreciate his attention…read moreto detail on the service and future maintenance. It allows us to put a plan in place, which is so helpful. The mechanic did an awesome job as well; kept the car clean and the seat the same way it was. I look forward to my next visit. Thank you and Happy Thanksgiving

This dealership is the best I have ever been to! The entire process was so amazing! We purchased a…read more Certified 2025 Honda Pilot. Aaron the internet sales guy was hands down treated my wife and I like family! We drove from Fresno to purchase the vehicle because Aaron gave us a deal we couldn't refuse! He bought us lunch while we waited to the paperwork and the interest rate was by far incredible! 2.29 wow!! I will be buying all of my vehicles here from now on!

Thanx Luis and Ali you guys made it fun and easy to buy my sons first car!!! He loves it and great…read moreprice !!?

Salinas Motors helped me out with a great vehicle and really worked with me and my financial…read moresituation. I am very grateful and would highly recommend Salinas Motors to anyone. They were very easy to work with and helped me out with all my questions. They really are there to help people get into a vehicle with what ever means they have to work with when most companies wont. Thank you guys!

I bought a car in April from here, not even a week and the car broke down.. At first I was told…read morethat it was a seal that had leaked after a week was told they found more problems through there mechanic of course turns out it was the transmission. So I was responsible for half because Thomason's does not offer warranty it is as is , so you're taking a huge risk.. They paid half of the cost. So on top $8,300 for the car I bout I had to pay $1300 for the transmission. I got the car back after about a Month. Jen and Michelle were kind to me and very professional, Fabree (I believe that's his name) kinda came off like he didn't care.. they apologized a lot and said this hasn't happened before but based on the comments it has.. not sure if I'll come back.. I don't feel I should've had to pay the amount I did but grateful they at least payed half of the original amount. So buy at your own Risk..

DONT BUT FROM THEM I bought my daughter 1st car from them …read more the check engine light went on the next day they refused to give me my $ back!! California has a 3 day law from buying from a used car dealership They still refused give me my full amount back and we also filled the car up with gas N the car is back on the lot the next day!! SCAMERS!! Be AWARE!! DO NOT BUY FROM THEN THEY RIP GOOS PEOPLE OFF N ARE VERY RUDE ABOUT IT small claims case here we come

Have to say great customer service and very friendly... They help you out to get the best car at…read morethe best price and work with you if u have little credit... I just got my Altima and let me say I love it I'm so thankful...

From the owner: selling used carsread more

If I could give this place 0 stars I would…read more My family and I visited Gold Star Salinas a few months ago looking specifically for a DIESEL TRUCK. At first, the experience seemed promising; the sales staff were friendly and helpful, although they didn't have the exact color we wanted on the lot. They had me test drive a truck and assured us they would locate the right one. Soon after, they told us they found a match at another dealership and arranged to bring it over. A few days later, we returned to complete the paperwork. That's when everything changed. The salesperson's attitude was noticeably different. Even my wife pointed out how rushed and dismissive they had become. We felt pressured to sign quickly without the same level of care or transparency shown earlier. Within a few days, I discovered the truck we purchased was actually GAS, NOT DIESEL. The exact opposite of what we had clearly asked for from the start. When I called the dealership to address the mistake, their response was shockingly unprofessional: "What's the difference?" That alone tells you everything you need to know about their level of competence and customer care. The difference is huge! It mattered enough for us to make it clear from day one. Despite this being caught within less than 10 days, and the truck barely being driven. They made no real effort to fix their mistake or make things right. This experience felt careless at best and deceptive at worst. If you value honesty, attention to detail, and basic customer service, I strongly recommend staying far away. Sales people we dealt with: Mario and Victor

I want to leave a very positive review for David Gonzalez (Sales & Leasing Specialist) at Gold Star…read moreBuick GMC in Salinas, CA. To be clear: I did NOT buy a car from David, but I'm writing this because of how he treated my wife and me. When I'm in the market again, David will be the first person I contact -- and I recommend others do the same. My wife and I drove 106 miles to see a used 2022 Honda Pilot after being told it was still available and that we should come in for a test drive. We even texted updates on our arrival time and asked if a manager could be available to help expedite things when we got there. When we arrived, the original salesperson was tied up and introduced us to David to help. David was friendly, engaging, and thoughtful, and as we walked to the vehicle he made us feel welcomed. Unfortunately, before we could even properly look the car over, a manager came out and told us the vehicle had already been sold. That was disappointing after a two-hour drive. The policy was explained, but the tone started to feel more like a lecture than customer care -- so we decided to politely disengage and head back to our car. This is where David truly stood out. David followed us, apologized sincerely, and said, "I want to make this right." He wasn't pushy at all -- just genuinely empathetic and solution-oriented. He offered to find the same vehicle in the same color, stayed in touch, and communicated proactively throughout the process. He texted updates without us having to chase him, responded quickly, and put in real effort over several days to try to acquire the right match. When the vehicle arrived, David immediately sent pictures. Unfortunately, it turned out not to be the color we wanted (and it's possible I mixed up the exact shade originally), so we didn't move forward -- but that doesn't change the point: David's professionalism, integrity, and follow-through were exceptional, especially considering the original issue wasn't even his fault. If you want someone who will treat you with respect, communicate clearly, and genuinely advocate for you, ask for David Gonzalez.

Ok second car I have purchased here !!! I love my 2020 Hyundai Ioniq It gets 52 mpg !!!! I…read moreliterally am over the moon with this car!!! The best dealership ever !

I was sold a lemon lasted only 5 years do your research and since they been paid they did not care…read morefor us anymore