Best experience we've ever had buying a vehicle!!! Tim is Amazing and a fantastic salesman!!! Shawn…read morewas terrific as well helping me with everything even while he was in SoCal.Greg was awesome too!! Super glad we chose them!! No drama at all. Thank you Tim and Shawn, Happy Holidays!!

Horrible sales and Customer service. Not timely with…read moreinformation. Does not reach out or communicate. Uses fowl lounge in background while on the phone cussing and being disrespectful towards potential buyers. Very unprofessional. Never again

Smoothest vehicle purchase ever! The entire process buying our truck was impressive at Greenwood…read moreFord. Robert, John and the manager were all amazing. They were transparent throughout the process. The price on the truck was also much lower than anything else we could find within a 100 mile radius from where we live. I would absolutely recommend this dealership!!!!

Robert Castro was so friendly and helpful when assisting us with purchasing our truck. He was…read moreextremely helpful in getting us the price we wanted to pay with no hassle. Greenwood Ford has the most friendly staff.

I take a little time off work to go to my appointment 7:30 to drop my vehicle off Monday expecting…read moremy part to be available for Installation. They even had confirmed the Friday before for my appointment for Monday morning. Come Monday morning, oh your part isn't available because we had to order it from the source. Oh and they couldn't let me know either because it's the way they just do things their according to the manager on duty. The warehouse they ordered it from apparently didn't have the part in stock. And no, they couldn't update me on that. They waited until Monday morning when I checked in my vehicle to tell me the part wasn't available like they thought. Lack of communication to the customer. I don't stay home during covid I have a a job to do and need to take time off for things like this. The least they could do is update the customer if the part/s aren't going to be available for the APPOINTMENT. This is customer service 101, they need serious retraining or training period. Talking to the service manager was pointless as he just stated we're sorry the part wasn't available at the warehouse we order it from so it had to come from the source. No understanding really and no effort to make up for it. It's now the Thursday after that Monday and I call and complain to the manager on duty and just asks with attitude, well do you still want the part installed or not? Well I told him no. Not with that kind of service. And he just hangs up, no customer service again. No apology for not making the customer happy no effort at all. Here's my Tip for future customers of Greenwood Chevrolet, call and have your part ordered, make your appointment a few days after your part is delivered to the dealership. Call them to confirm your part arrived then you will know for sure you will receive service. What kind of service is another question you will find out for yourself, if you fail to do so you risk your part not being available on your scheduled appointment.

First time with this dealership. I got misinformation and…read morethe charges they wanted to apply were almost double as compared to other service department's for my issue. Very disappointed with CHEVROLET SERVICE DEPARTMENT'S in general.

Kirk is great- he responded quickly to my inquiry for an estimate and offered the must reasonable…read morequote of the multiple options I looked into. His service is mobile so he came to my home which was pretty convenient.He arrived on time and completed the work in under an hour. He did a very nice job resolving the several little chips and a large but shallow scratch on my suvs hood Color match is really good. I'd hoped to have him also fix a small chip/ crack on my windshield but unfortunately he didn't bring the needed supplies for that. And he missed one small chipped spot on hood. But otherwise Im pleased with his work and I recommend The Paint Doctor. Thanks Kirk!

Bought a car that had a scratch on the rear bumper and 6 front license plate holes. Wanted an easy…read morefix/solution that wouldn't involve removing the whole bumper and paint. Found a fellow car owner who had used the Paint Doctor and had positive experience. Called and got an appointment for about 3 weeks out (he's pretty busy). We had a couple scheduling hiccups and a minor issue with the weather and the way things turned out. But Kirk went above and beyond and said he would come out to fix everything to completion (no matter how many times it took). He resolved the little hiccup and always showed up on time (even after i paid in full the first time). 6 ugly holes are gone in the front bumper, rear bumper scratch is gone. I'm happy! know who I'll be calling next time for minor repairs. Pricing was fair (not cheap or expensive). He's does good work and really cares about what he does. I can see it in his dedication and commitment when he says he will take care of somet

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

My family and I have been coming to Freeway Toyota for years -- honestly for almost as long as I…read morecan remember -- and we've consistently had great experiences with Julian and the entire service department team. They've been with us through almost every Toyota we've owned, and they continue to provide quality, efficient service and clear communication year after year. To this day, my family refuses to take our cars anywhere else -- and we specifically request Julian every time. I'm sure that will continue for as long as he's there. Julian is reliable, friendly, quick, thorough, and always reasonable. We truly couldn't ask for better. I've personally been working with him for at least the past two years, and he's helped me through multiple nails in tires, a couple of broken windshields, and keeping my car running smoothly despite the many hours of driving I put on it every week. Shoutout to the dealership, the amazing ladies in the service department, Julian, and one of my favorite techs (I have horrible memory, and I wish I could remember his name!) -- the sweetest guy who's always wearing the coolest sunglasses, has a great beard, the nicest smile, and the friendliest energy every time you pull into the service area. Thank you all for taking care of our family for so many years. We truly appreciate you!

I brought my car to Freeway Toyota for a recall repair and service and explained that I was on a…read moretight schedule and needed the vehicle done by 2:00 p.m. I was assured it would be ready by that time. When I hadn't received an update, I called and was told the car would actually need a couple more hours, which was stressful since I had an important appointment. Before I even had a chance to get upset, Paula at the service concierge desk stepped in and truly went above and beyond. She immediately arranged a rental car for me at no charge so I could make my appointment on time. Her kindness and quick problem-solving completely turned the situation around. When I returned later that day with my child, she even offered a coloring book to keep my little one busy while I finished the paperwork and picked up my car--such a thoughtful touch. I'm very grateful for how they handled everything and for not charging me anything extra despite the delay. Paula's attentiveness and genuine care really stood out, and she made what could have been a frustrating experience into a positive one. Big thank you to Paula and the customer service team at Freeway Toyota!

went to see Daniel with a question about my radio in my 67 GMC truck…read moreHe explained the reason for the sound to just quit but come back later on that day or not for days, what he described made perfect sence, so we talked new radio and installation. price was right, I came back the following Tuesday Daniel had it installed with new center dash speaker and even mounted the kick panel speakers for me.. This stereo is 1000 times better than what I had, Daniel went over everything with me.. I could not be more happy, thank you Daniel.

Guy was very rude and was getting loud with me I will never come here for anything…read more I had an appointment with them to get an interlock device put in and he was just being so rude ignoring me when I asked questions and just being disrespectful

I was a little apprehensive about going here with the new ownership and all but honesty, they are…read moreeven a little better than the previous ownership. They saved me $700 dollars by actually FIXING something as opposed to just replacing entire assemblies. Thats the mark of an actual mechanic in my opinion. They think outside the box to save you money and they get the repair done quickly! I wholeheartedly recommend you give these folks a shot on your next repair!

My recent experience I able to get an oil change here the other day. Although they charge much…read moremore than what I'm use to (177) I was okay with that. What I'm not okay about is one of my side marker lights went out and brought them a set of bulbs to replace. When I picked up my car, the set of bulbs were just on my dash untouched and didn't even mention we couldn't get to it or nothing. Overall I'm sure they did a good job on my oil change but I won't be coming back as I don't see any value for me.

I came here in a pinch with a corporate vehicle, and the team at Les Schwab was incredibly helpful…read moregetting me taken care of quickly. Because it's a company car, the billing process is different than a normal personal vehicle. The staff was patient and worked through the process with me so everything could be handled the right way. During the visit, they also helped me realize that Nissan hadn't actually called to get the oil change approved through the company, which explained the confusion on my end. Their team helped clarify the process and made sure everything was handled properly. I really appreciated how professional, accommodating, and solution-oriented everyone was, especially since corporate fleet vehicles can involve extra steps. They made a stressful situation much easier to deal with. Great service and a team that genuinely tries to help. Would definitely recommend.

Brought my car over for them to take a look at my tires because it felt like they might need to be…read morebalanced. Technician was friendly at the counter but the first question I was asked was if I had purchased my tires there. When I told him no he seemed a bit hesitant to help. I asked him to balance my tires and check the alignment and left my car for them to do the work. Received a call 6 hours later telling me I needed to replace all 4 tires. His explanation was convenient and he said he would show me the problem when I picked up my car. When I picked up my car nobody showed me a problem with my tires, none of the work I had requested had been completed. Felt like they wasted my time and this was just a bait and switch! Won't be going back, honesty counts. My wife had also taken her car there a month prior to get a tire fixed and the attendant told her she had the same problem with her tires as he had told me and also told her she needed 4 new tires. Be sure to get a second opinion before proceeding with their recommendations!

Mel's crew did a great job on what looked like something simple turned out to be much more…read morecomplex. He kept me well informed on what was recommended due to the mileage on my vehicle.It obviously took longer than initially expected,but I'm glad I did all the recommended work. So glad I went to him as it was the first time there. Thank you Mel

Reliable, honest, and great customer service. I had my vehicle smog checked and my. Vehicle…read morerequired some minor repair in order to pass the smog. The problem was quickly diagnosed and repaired at no extra cost. Technically I could have been charged for a retest but was not.