Preferred Automotive

(152 reviews)

I bought a new campervan from a RV dealer. Right after I drove it home, I noticed a nail in one of…read moreits 4 tires. I sent an email to the dealer about it immediately but got no response. Obviously, I had to take the cost to fix it. From Yelp, I picked 3 tire repair shops in Gilroy. JC Customs Tires is the first one I called in. Chris answered my phone. Because of his reasonable estimate cost, I didn't bother to call the other two shops on my list. After Chris inspected my tire with the nail, he told me that this was a lucky case. He removed that nail - it was a screw of around an inch long. He tested the tire and showed me there was no leak. And then he told me that I could go home without paying a penny. It was unbelievable that he fixed my tire without charging me a penny. More importantly, Chris' action made me feel the world better again.

Chris and his team are the best! Fast, friendly, and honest service. They fixed my brakes quickly…read moreand did not overcharge. Highly recommended

America's Tire

3.9

(273 reviews)

I haven't been to America's Tire in the last 10 years. I feel like they have smoothed out the…read moreordering process now , and are easy to work with. Someone always answers the phone relatively quickly , and I found each person that I have communicated with to be professional and courteous. The only issue that I see is that they don't carry a full stock of tires onsite. They didn't have the size I needed, so they had to order from a different location. It took about a week for my tires to arrive. I promptly set up an appointment for the following day and headed on down to the store. Once the gentleman checked me in and took my keys , my car was ready in about 2 hours. I am not sure if America's Tire is the cheapest option available, but my experience was pleasant for the most part. On a side note , I took advantage of their 0 interest for 6 months financing option.

I came in for my 1:30pm appointment and was surprised to see a long line -- there were about 10…read morewalk-ins ahead of me. I asked the front desk if there was a separate line for appointments, and he kindly let me know there wasn't -- you still have to wait in the same line as walk-ins. That was a bit frustrating because it made me wonder what the point of making an appointment was if you can't check in separately. That said, I now understand why it's still helpful to make an appointment -- once I was checked in, things did move along as expected. My overall wait was about 1.5 hours, which honestly wasn't too bad considering walk-ins were being told it would be over two hours. Once I was helped, the associate told me my car should be done within an hour since I had an appointment. Standing in the same line as walk-ins was a bit annoying at first, but I can see that the appointment helped with the overall timing. I purchased two Continental tires for $670. Thankfully, I only needed two. I even called my husband to double-check if the price was reasonable, and he said it was, so I went ahead with it. It felt like a lot, but with a baby, having safe and reliable tires is absolutely worth it. Overall, the staff was polite and the pricing seemed fair for the brand. My only suggestion would be to create a separate check-in line for appointments to make the process clearer and more efficient. I would still return.

Gomez Tire Discount

4.4

(56 reviews)

Great service. In and out quickly and for a great price. They also do alignment service which is…read moregreat, they completed it for 25% of dealership cost. I know being all my cars here.

Everything went well I showed up there on a Sunday distraught. I had hit again my tire with a curb…read morein my brand new car. They did not make fun of me. They fixed my tire brand new tire and for a great price and aligned my car. he was so kind and so professional I told him I did not need three other tires, which he did not try to sell me. I told him when I needed new tires for the other three that I promised I would be back and I will. He was a wonderful man and all his worker Beeze were just as kind. I really appreciated all his love and compassion you had for me because I felt like a fool. This was my second time I'd blown out that tire by hitting a curb. I sit really low in my car and now I have adjusted my seat so I can see over my hood so I can judge the distance a little better thank you Gomez Tires. I have now met your daughter or daughter-in-law who is absolutely adorable thank you Shelley. Thank you Mr. Gomez you're awesome. I'll be back soon. Thank you for treating me so kindly my Tires are doing great. I'll see you soon my friend.

Guzman Tire & Brake service

4.6

(27 reviews)

Had a nail in my tire that I needed to have removed and have a plug installed. The technician…read morejacked up the car, carefully took off the rim, brought it in the garage and had the screw and plug in within a matter of minutes. He carefully re-installed the rim and I was in and out of that shop in less than 10 minutes. I would definitely go back there anytime I have the same issue. I highly recommend this shop.

Customer service was lacking. I waited about 30 minutes while the technician appeared to be…read moreteaching what looked like his young granddaughter how to work on tires. I don't mind someone learning, but it shouldn't come at the customer's expense. After finishing the repair, he simply said, "OK," and walked away without putting my spare tire back in the trunk. It's a small gesture, but basic courtesy goes a long way.

Bruce's Tire & Auto

(173 reviews)

Very good communication and professionalism. Helped me with my car more than once and every time I…read moreleft happier than when I arrived

Awesome service at a great price! Great bunch of guys here, too. I made an appointment and was in…read moreand out in no time for a tire repair. Will come back for my tires and services. .

Costco Tire Center

2.8

(25 reviews)

Worst place to ever come!!! and I mean that wholeheartedly. I was quoted $20 to mount and balance…read moretire, and when I got there. The big clown quoting me told me $250 for a a mount and balance. I don't know what kind of circus they are running here. But I definitely will not come back nor should you. If I could give it a minus Stars I definitely would. Beware before you go here. They do a lot of bait and switch on price quotes

HORRIBLE!!!!! I've had appointments for tire rotations on 2…read moredifferent vehicles and always is a hassle. Always get the run around of "people calling off work", taking too many walk-in's" we can't get to you today or it's going to be 6+ hours wait even with Appointment! good luck even if you had an appointment what a joke this place is. Save yourself the headache and just go somewhere else what ever money you'll be saving makes up for the inconvenience and hassle.

AV Tires

4.9

(37 reviews)

Super fast service! Everyone is very friendly. Came in on a Saturday afternoon for wheel…read morealignment/balancing. Very quick and great service! They even had a nice lounge area while waiting for the car. I would definitely recommend this place!

Service requested: 5/5 I requested a tire rotation, 2…read moreinstalls of new tires, and a realignment. The staff went out of their way to accommodate (walk-in) and the service was quick and professional. The mechanic helping was incredibly knowledgeable. There is ample seating inside to wait while the service is happening. Value: 5/5 I called a few other shops, and this shop was incredibly reasonable in terms of price. I would highly recommend this shop if needing any tire or car services.

Big O Tires

3.5

(304 reviews)

I had a nail in the tire and it would not keep air, at all. It was one of those days where every…read moreminute was scheduled and I had a flight to catch that evening. I know it is not the most difficult repair, but they had me in and out before their promised time at a reasonable price. No upsell attempts. Very grateful.

I have been a long time Big O Tires customer. I lived in Folsom for a number of years, and couldn't…read morebe happier with the service from that shop. The pricing was always better than most places , and the customer service was top notch. When I moved to the Gilroy area, I have called this shop in Morgan Hill on a few different occasions , and have been disappointed every time, My latest experience was a disaster. The phone rang and rang and rang. It took 3 attempts to finally get someone on the phone. When I finally did get through, the girl on the line was rude , not helpful at all and hung up on me. I decided to give this place another shot and asked to speak to the Manager. This " "Manager" was no better. I found this gentleman rude on the phone with absolutely no customer service skills. He quoted a ridiculous price for a set of tires and blamed it on the tariffs. Are we still using that as an excuse? Why not blame Covid 19 or Y2K while you are it. I am done with Big O Tires! This location is ran horribly. I went with America's Tire in Gilroy instead ,and had a way more satisfying experience.

UR Tires & Auto Service

4.1

(17 reviews)

I had a tire warning while on US101 in Gilroy. I got off the…read morefreeway and checked my tire. Seemed like the TPMS, but I had a ways to go. I looked up tire stores. Being Saturday, most could not help. So I went to UR Tires. They were busy also, but Sergio and his team repaired the TPMS right away. They changed all of them for a reasonable price. Mix matching those can cause problems because some readers can't read some. Professional service.

A while back I had them work on replacing a I head gasket. In completing the work the car sounded…read moreterrible like there was a sound like leaking air. As if a hose had not been attached or repaired. I went back and they said it was fine. They think because you're a woman you don't know anything. I've had this car since 2000 and kept it as a second car because it was always reliable and did not cost much to repair. Since going to this dumpy shop the car has been running poorly and sounds like I'm dragging along air hose that was not connected. I'm having to look for another mechanic to REALLY make the repairs so the car will sound as it should did before going to this shop. If I were you don't trust these people at all. They are not reliable for auto work.

Calderon Mobile Service

4.9

(21 reviews)

Service is good and quick. I find out later the tire I requested and I was quoted was not the tire…read morethey installed on my car. So there's some skepticism there. I didn't go back because I already paid and left the area. However, one time I did need to go with another business because there was a delay in response and I really needed to get to work. So I'm indifferent.

Hector arrived within 15 minutes after calling. Only took another 15 minutes to repair my tire. The…read morecost of the repair was reasonable for coming to my home. Will definitely use Calderon Mobile Service again!

MC Tow Bros

(3 reviews)

I scheduled the pickup last night through my auto insurance roadside assistance program…read more Miguel text me before my appointment time and let me know he was on his way. He explained to me the process and gave me and my car a ride to the dealership. Thank you Miguel for this great service you provided.

MC Tow Bros is the best. Miguel & Carlos are brothers, and you can see that they take pride in…read moretheir work. My car broke down on the side of the freeway, and I talked to one other company. MC had a better price, so thought I'd give them a try. They gave a good estimate of the time to get to me. Texting worked better for me; I got immediate responses on checking about their expected time of arrival. Both Miguel & Carlos were extremely polite, courteous and friendly. They ensured I was safe and went out of their way to make me comfortable. They were able to give me a ride in their truck to the auto shop, and on the way, we had a fantastic conversation about various things. They were employed elsewhere, and decided to start on their own. Given their excellent communication and customer-orientation skills, I am sure they will do very well in this business. Give them a try; you won't be disappointed!

Khodas Cars

4.2

(143 reviews)

I had an excellent experience selling my car at this dealership. Patrick and Page were both…read moreincredibly professional, friendly, and knowledgeable throughout the entire process. They took the time to answer all of my questions honestly, provided helpful advice, and made everything easy to understand. What really stood out was how smooth and efficient they made the entire process. The paperwork was handled quickly and professionally, and I was in and out in about 20 minutes. They made what I expected to be a lengthy process completely stress-free. I truly appreciate the outstanding customer service from Patrick and Page. Their professionalism, efficiency, and genuine willingness to help made this a great experience. I highly recommend working with them if you're buying or selling a vehicle. Thank you both for making the process so easy!

I have an email fast the next day and also that I got a text from this dealership and I am saving…read moreup for a car to buy here in couple of months or more since I got the cash price and I'm doing my best to get the cash together and they are willing to wait for me once I have the cash together I will pick up this nice beautiful cars to build and to keep for a long time.. I am a car enthusiast that can fix any cars that can run for a long time without any issues and problems I can solved them easily..

JC Customs Tires and Wheels

(152 reviews)

Chris and his team are the best! Fast, friendly, and honest service. They fixed my brakes quickly…read moreand did not overcharge. Highly recommended

Dynamic Customs

4.9

(44 reviews)

Chico was so responsive and easy to work with! Very high quality work and so nice…read more Got tint and PPF and my Tesla looks incredible!

Chico was really nice and his service was amazing! It was very easy to book an appointment. I had…read morecalled requested more information about the packages. He was super fast to respond and he answered any questions I had. Felt very welcome to his shop. I got a PPF track package on a 2026 model y done and it looks really good!

Ramirez Services and Repairs

(1 review)

I originally found Inocensio Ramirez on Craigslist to help me tow a trailer. I asked for three…read morerecommendations to make sure he was legit. Some of the recommendations to call was Happy Days Rv and Jayco Morgan Hill that he has worked with. I called Happy Days and they said Ramirez is the only towing company they use. I was sold. The towing was seamless. There were a few issues on the trailer itself being old but he got it to work. After towing it and setting it up he did a great job sealing the roof and the outside. He also helped install an Ogo compost toilet. He helped with connecting the water to the rv and set it up to make sure hot water was running! Great guy! Responsible and legit. Price is also reasonable.

From the owner: I am responsible and great at what I do. Rv towing, 5th wheel, travel trailers, goosenecks, tiny…read morehouses, any distance, any size. Rv wash. Excellent Services. My business is unique because I travel any distance for towing.

Top Notch Tunes

(129 reviews)

First off I'm so glad I went here! Mike is a pleasure to work with and knows his stuff. His staff…read moremade my install of a grom (carplay) into my 2009 Lexus a breeze. It hasn't been 24 hours and I'm extremely happy and made my drive home very pleasant. Also a little background we went with the Grom to keep the factory look in my car instead of an aftermarket product. Not that there is anything wrong but I personally prefer this look. I can't thank Top Notch Tunes enough for their work. Highly recommend for any services you need!

I paid this installer $150 per hour to install my car audio system. While the system functions, I…read morewas disappointed with several aspects of the installation quality and attention to detail. The amplifiers were mounted inside the wheel well area, but when it came time to reinstall the trunk floor cover, it would not sit flat because the amplifiers were mounted too high. Instead of redesigning the installation so everything fit properly, the subwoofer enclosure had to be forced into the trunk, leaving a noticeable hump in the trunk floor. For a professional installation, I expected all factory panels and covers to fit correctly when the work was completed. I am also concerned about the amplifier placement because the amplifiers become very hot after driving on warm days. While I understand that amplifiers generate heat, mounting them in a confined area with limited airflow does not seem ideal for long-term reliability. Another concern is the grounding configuration. The capacitor was grounded directly to the battery, and both amplifiers were grounded through the capacitor rather than using a local chassis ground. While there may be technical reasons for this approach, it was never explained to me, and it differs from what many installers typically do in trunk-mounted systems. Better communication regarding the design choices would have been appreciated. Overall, the system works, but the fitment issues, equipment placement, and lack of attention to the finished appearance left me disappointed. For the price charged, I expected a cleaner installation, proper fitment of the factory trunk components, and a more professional final result.

Costco Gasoline

(51 reviews)

I came to this Costco Gas station because it's one of the newer locations and not ad busy whenever…read moreI visited. The price and quality of Costco is always a good values, on top of the 5% rebates for using Costco Visa card.

Easy flow of traffic, I've been here four times, and find that out of four locations, Vallejo,…read morePleasanton, Sunnyvale, and here, getting gas here anytime is easier.

Crocker Service

(7 reviews)

Thank You David for your great service & Honesty. It's always hard to find a great mechanic.read more

Called when the service station nearby couldn't fix the fan belt on my 64 Corvair. Despite being…read morebooked through Monday, the owner put the belt on for me so I wasn't stranded in Gilroy until Monday. great service and seem to be able to work on older cars.

Immortal Auto Moto

See more unrecommended reviews

(5 reviews)

PAUL IS OUR HERO! CALL HIM FIRST if you need an honest, fair, excellent mechanic! My friend and I…read morewere driving to pick something up when her vintage VW broke down 50 miles from our destination. It was Saturday at 3:00pm and shops were closing soon. We called mechanics and shops who couldn't help us until Monday, if at all. My friend wanted to get the car worked on immediately, because she didn't want to have to leave her car so far from home and at an unfamiliar mechanic shop in an unfamiliar town. We found Immortal Auto Moto and spoke with a very nice woman. She said Paul would call us soon. As promised, Paul called us shortly after and drove to us! He was so nice and went to work immediately! He found the problem, fixed it, and saved the day! His price was extremely reasonable and he didn't have any problems with my friend standing there watching him. In fact, he is an authentic person who is passionate about his work. Before I wrote this review, I peeked to see if he had a website. He does and it is excellent. There is only one problem with Paul and his business: I WANT HIM TO SERVICE ALL OF MY CARS and I live too far away! Too bad! My friend would like to have more work done on her car and loved Paul's work, but she lives too far away from him as well. If your car breaks down OR if you need an excellent, trustworthy, authentic mechanic- he is your man! I have been told by a very successful and prosperous person that there are three things everyone should have in order to do well in life: an excellent and honest doctor, lawyer, and mechanic. Well- Paul is an excellent mechanic and reasonably priced.Mechanics who are wolves in sheep's clothing will take advantage of drivers in vulnerable situations who are broken down on the side of the road, by overcharging and who knows what else. NOT PAUL! He's a true super hero!!! What a find! Paul's a Godsend!

I called the number on the website that was listed and left a voicemail Wednesday evening. I…read morereceived a call back ten minutes later. I described the problem to him and had some recommendations on what I could do and what tools I would need to diagnose the problem myself since he was booked out about a week. Even if I am not a paying customer yet. this is TRUE customer Service over the phone. I am keeping this phone number. Thanks Paul

Guzman Tire & Brake service

4.6

(27 reviews)

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

153 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sidi Q.

9 years ago

Extremely pleased with Dave's overall work, advice and honest second opinion!! Sarah's friendliness and welcoming personality makes you feel like family. Had all the work of our 3 cars (both BMW 2005/2011 and 2017 Benz) performed in Dave's shop. Whenever I had Qs or need explanation about certain car issue/part, Dave took the time to had me looking under the car with him, explaining the parts and how they are working and why they are important. He was patient and answered all my Qs. After I was debating whether to sell or keep my third car, Dave gave me his honest evaluation of the car and the state it's in. He also valued it in case I would want to sell it. All in all, he gave me the peace of mind that I needed and a competent evaluation!! They will regularly apply extra discount on the final bill. They usually give you the list price of the parts and an estimate of how long it would take his crew. He doesn't take time to BS you because he seems to legitimately love working on cars, not trying to bilk money out of anyone. After they completed the break job and oil change to one of our cars, Dave/Assistant were kind enough to be able to drop the car off by our house as I was going to stay late at work. Lastly, great people, great work, great customer service! Happy New Year 2018!! Sidi & Imane read more

Meg W.

14 years ago

These guys (especially Dave and Sarah) are the very best in terms of good work and humane attitude. I have an older car and it isn't worth having a car payment, so I keep getting it fixed. They have done the best work (I live over 50 miles away from them in a place where there is not very trustworthy mechanical help), but I keep taking my car over the hill to Dave and his crew because I never have to worry when I drive the car out of the parking lot whether or not I'm going to have to go back. The last time I went in I thought my engine was blown or something, only to find out that it was something a lot easier to repair and much cheaper. I would never go to anyone else for my car repairs. Like Glen, I have no idea what happened to Miki, but nothing like that has ever happened to me at Preferred. I think maybe she got overwhelmed with the suggestions, but 15K on the brakes means they'll have to be done sooner rather than later. I trust Dave and the crew completely, and I have over 206K on my car and counting. Until the car costs me over the amount it would take to pay for a new car every month (I estimate that to be around $400/month=$4800/year) I'll be going back to Preferred Auto. Thanks Guys (and Sarah) read more

Fernando R.

2 years ago

"I recently took my car to Preferred Automotive for some insurance work that was not completed by the body shop that handled my initial insurance claim. I couldn't be more satisfied with the service I received! From the moment I walked in, the staff was welcoming and professional. They took the time to explain the issues with my vehicle in a way I could easily understand and provided a detailed estimate before starting any work. The repair process was quick, and they kept me updated every step of the way. I was impressed by their attention to detail and the quality of the work performed. My car runs like new again! Plus, the prices were very reasonable compared to other places I've been to. I also appreciated their commitment to customer service - they even followed up after the repairs to ensure everything was running smoothly. I highly recommend Preferred Automotive to anyone in need of auto repairs in the Gilroy, CA area. They truly go above and beyond to ensure customer satisfaction! Happy Customer, Fernando Ramirez read more

Todd B.

11 years ago

Short story. It doesn't get better than this. Period. From beginning to end the best communication, service, paperwork and repairs...........Ever. Long story, my 2008 Ford van broke down in Coalinga, CA, on Interstate 5 at night. The wheel bearing welded itself to the spindle. AAA wouldn't tow me to Mountain View (Another story), just Gilroy. Dropped me at a closed Preferred Automotive on Sunday, hot, no transportation. Finally got one of only two cabs in town. I left the keys in the box at the gate and a message on the phone. Honestly......After the treatment from AAA, I expected the worst. I got the best. Dave called the first thing in the morning, told me what I needed, Sarah had the paperwork ready. Dave called and told me what I could use in addition to the repairs, but only repaired what was required. When I picked it up, Celia (?) had the paperwork ready and walked me to my vehicle. Incredible! read more

Donnell T.

12 years ago

In my search for someone to service my car, I came across Preferred Automotive. I called to get a quote for a Service B for my Mercedes C300, I was satisfied with the quote I was given, so I made an appointment. I arrived at 8 o'clock that friday morning they made me feel very welcome, offered me coffee and asked me to please have a seat. In less than five minutes they came over and asked me for my keys to do a small inspection, mileage etc. for the paperwork. Came back, we went over the paperwork to make sure that was what I wanted to have done and said it would probably be an hour and a half before they complete my car, asked me if I needed a ride or if I like to wait. So I waited and it only took an hour. Long story short, customer service was fantastic and the shop was one of the cleanest shops I've seen in a long time. I will be going back for all of my service needs. read more

David D.

4 years ago

Top rated repair that does quality work and has the know how to fix all manner of problems even in the most exotic of cars. I wouldn't trust my Jaguar to anyone else. My hood release broke and they immediately got the cable part needed and installed it properly so that my release has no problems in pulling on it now, and is an ease to use because it functions now as it is supposed to. In addition all parts used in repair of my vehicle are warranted by them for two years to be freely replaced if anything happens or becomes defective. I have no worries that they won't be able to fix whatever may go wrong in my car, because they are experts who know what they are doing. I have used their professional services for years now. read more

Greg b.

12 years ago

I needed a local shop to do an alignment on my Mercedes. Preferred Automotive was the first to come up in my Google search. They had an online coupon for an alignment too! Although I did not make my decision solely based on the coupon. After looking at their reviews, I felt comfortable taking my car there. I made an online appointment (very easy) and was pleasantly surprised to get a confirmation back. Sarah was as pleasant as all of the reviews state and the shop was "Penske" clean. I got a shuttle ride back to my house and a call a few hours later when the work was completed. Oh I almost forgot, Sarah had fresh baked cookies there when I picked my car up. All in all a very pleasant experience. Thanks! read more

Rob R.

9 years ago

I have been around auto maintenance and repair all my life. My Dad called me his little grease monkey. My dad built and restored every thing from mini-bikes to Harleys, dune-buggies to boats to old Cadillacs and Mustangs. I was always over his shoulder watching and learning. As an adult I practiced as a licensed aircraft mechanic for 20 plus years. I used to do all my own auto repairs and maintenance. Now I am at the age that I feel more confident in allowing a competent, trustworthy expert handle my vehicles. Dave at Preferred Auto is that person. Dave' shop has always fixed the broken part and stood behind his work. I recommend Dave's Preferred Auto for all your vehicle repairs and maintenance. read more

Kristin J.

8 years ago

I have been coming to Dave and Sarah for over 10 years and through a couple cars. Friendly, honest, concerned, fair, helpful, reliable, accommodating, did I say honest? There have been a few occasions where I've been stuck with a dealer or another mechanic because of logistics, and each time I say never again- they continue to out perform and service my vehicles like no other. They have even saved me loads of money recently because a dealer tried to upsell me on services that I didn't need. They go out of their way in every detail. It doesn't get any better- and it is a clean, comfortable waiting area, clean garage bays and they have good coffee!! read more

Paul W.

9 years ago

Over the years, I always did my own auto repairs. Everything from tune-ups to complete engine rebuilds. As I got older, the do-it-yourself thing became less practical. I found myself on a quest... a quest to find a repair shop I can trust, one that consistently does work that is as good or better than if I had done it myself. I'm so happy that I found Preferred Automotive! Each time I bring in a vehicle, they exceed my expectations. Their prices are fair, their quality is stellar, their warranty is the best around, and their staff is funny and friendly. If you need a good repair shop, one you can trust, this is the place. read more

Gilbert S.

7 years ago

Gilbert S. I am from Rancho Cucamonga in southern California, a contractor working a 10 week project in Gilroy. My Jeep broke down and was towed to Preferred. Sarah was able to fit me in, and got me back on the road in less than 3 hours. Sarah also provided me with a courtesy shuttle back to my hotel room at the Fruta inn, so I was able to do paper work and continue working on my project. Thank you very much for your services. I recommend all of you out of towners to get your cars serviced by preferred. The whole crew are polite and a no frills get the job done kind of company I highly recommend. read more

Lazaro B.

9 years ago

Awesome service! Took my truck in to get inspected after some problems with my clutch...Sarah the receptionist was extremely helpful with giving me information on what needed to be done to my truck, the cost and just overall reassuring me that everything would get taken care of. As promised, a full service to my truck was done in a short period of time. I was very happy with how helpful and professional everyone at Preferred Automotive was with me, with amazing prices and great customer service I would recommend Preferred Automotive with anyone looking to make repairs to their cars! read more

Darlene P.

9 years ago

Went to Preferred Automotive because my husband had a coupon. I was very impressed. Not only was the office clean and neat, but the repair bays were also very clean and orderly. Staff was friendly helpful and polite. The mechanics who came thru the office seemed very knowledgable and professional (not making jokes or talking about clients or other employees). Quick service, reasonable price and I amy very happy with the work completed. I woould recommend Preferred Automotive to family and friends, and I will return with my 2013 Genesis as well as my other vehicles. read more

B H.

9 years ago

We brought my son's 2007 BMW in for David and the team to diagnose and ended up needing a new engine, clutch, alternator etc. They were wonderful in communicating with us along the way and even offered to have us come in to actually SHOW us what was wrong with our own eyes rather than just take their word for it. We had them do all the work and the car is running great!!! The cost was definitely fair and we have found our new auto shop for all of our cars!!! Thanks to the entire team at Preferred we will be referring you to everyone we know!!! read more

Valerie Z.

9 years ago

They are Awesome! I have taken my Mercedes C250, twice and both experiences have been Great. Dave is Very Friendly also dependable explains everything that was done w vehicle, My Car was done in a timely manner. Sarah is really nice and gets me in right away also providing shuttle service as early as 7:30 am, I would like to thank Jacob to getting me to work while my car is being worked on. I will definitely be recommending Preferred Automotive to friends and family. FYI they have Great Coupons on their website! read more

Ariana S.

12 years ago

Great first time experience! Took me right away and repaired my car in 24 hours. Discounted the cost for me as well! Was a little concerned that I had to bring it back in for a horrible noise on starting about 2 weeks later, but they saw it right away again turned out to be a missing clamp on a different spot, but they fixed with no charge to me because they had no way of knowing if it had been bumped during the last repair or not. Great, friendly customer service as well. I will definitely use them again! read more

Sarah P.

5 years ago

They are Awesome! I have taken my car, twice and both experiences have been Great. David Very Friendly also dependable explains everything that was done w vehicle, My Car was done in a timely manner. Sarah is really nice and gets me in right away also providing shuttle service as early as 7:30 am, I would like to thank Jacob to getting me to work while my car is being worked on. I will definitely be recommending Preferred Automotive to friends and family. FYI they have Great Coupons on their website! read more

Mark P.

10 years ago

I have been taking my vehicle here for almost 9 years. I have been so pleased with the customer service not only from the office staff but, from the mechanics as well. Very clean and organized. Sarah, the service adviser, never lets me down with a full smile and David the owner, very humorous. I am happy to wait for my vehicle while it is being serviced. I send friends and family here to get work done one their vehicles. You can trust true and honest work when dealing with this team. read more

Virginia F.

10 years ago

The owner David greeted me as the tow truck driver unloaded my BMW off the flatbed. There was a brief conversation about what happened. David named a few things that could have gone wrong with the car and about how much it would cost me. As soon as his crew pinpointed the issue, I rec'd a call with information on; cost, issue, and time. Preferred would have rec'd five stars from me but there was a mix-up on a part that was delivered so it took a day longer to deliver the finished car. read more

Lynette F.

9 years ago

Where's the picture of your awesome front office manager? Sarah is extremely knowledgeable about auto mechanics and very helpful. Dave always takes good care of our autos but best of all you can trust him. Back when we first started going to Dave I had my car smog check done at another facility that also does mechanical work. They said I needed both front and back brakes. I took it to Dave and he said, " If I replaced your perfectly fine brakes I wouldn't be able to sleep at night." read more

Preferred Automotive - autorepair - Updated August 2026

People who viewed Preferred Automotive also viewed

Gilroy Car Care

(48 reviews)

I want to say thank you!! Thank you thank you!!…read more My 18 year old was driving down the highway and his hood was starting lift up and he called me in a panic asking for help. I looked at where he was and saw that he was driving by Gilroy so told him to pull off the highway and stop here. They were apparently so kind. Told him one of the latches for the hood had got jammed and in a few minutes, fixed it and had him on his way. He tried to pay and they told him not to worry about it. Thank you for being good kind people.

Been taking all our cars to Gilroy Car Care for many years. Matt the shop manager is honest and…read moreprofessional. It is always a pleasure taking our cars there knowing they will be fixed correctly the first time.

Country Automotive

(53 reviews)

Went in with a Check engine light on, and an exhaust leak…read more.. They found a few issues where a bolt was missing and a crack in a piece going from the turbo to the exhaust. Mike worked with me to keep the cost down, knowing that the car isn't worth much...they fixed the most of the main issues and got it to pass smog!!! Very honest guy, and communicated what my options were!!! I am very thankful and happy!!!

Sooo... what are all the great things that I can tell you about 'Country Automotive' & the…read moreemployees without laying it on too thick or writing a short novel?? Here's a veeery SHORT, light version of my great experience after I took my car there: Mike & his team took EXCELLENT care of my 28-year old Mercury Sable LS. Mike directly told me his genuine concern regarding my car being safe enough for me to drive. Unlike dishonest repair shop owners who take advantage of the elderly & women (I happen to be both) who don't know much about cars, what's really needed and what the repairs should cost, 'Country Automotive' has been extremely honest with me from day 1 about my car's needs & ONLY did what needed to be done ... they told me no lies for trying to get me to spend more money on things that I did not need to have serviced or replaced. They explained everything to me in a way that was very easy for me to understand and were very patient with me in SO many ways. I am very, very pleased with their quality of service & professionalism... ... and the kind condolences that Mike showed me last month when I told him that my brother who lived across the country, had just passed away. In summary ... I plan on taking all of my future vehicles to Country Automotive because they have proven to me that they are worthy of my being their customer. Thank you again, Mike... for being someone that I could truly trust and depend on.

C&M Auto Service

(172 reviews)

This visit was to repair a blown spark plug that broke the intake manifold and coil. Radiator…read morehoses and the thermostat showed significant wear. All these parts were repaired or replaced. As a result the 22 year old Ford was returned to reliable performance at a reasonable price. Thank you.

They always do a great job! I really like their shuttle service. It makes a big difference.read more

J & I Automotive

(26 reviews)

Always fast and on time. Great quality work. Help on auto emergencies with great attitude. As of…read moretoday I haven't return to re-due any of the same work! That's great saving valuable time. The value for the service requested is alway fair for both. Thank J&I

Very Excellent Quality Work Great Price On labor And Parts Fast Job On Motor Mounts .I Would…read moreHighly Recommend This Shop Thank You. Saved Lots Of Money Compared To Other Shops In Town. Honest Quotes 'Word is Good Ss Gold

Precision Auto of Morgan Hill

4.4

(44 reviews)

Came here a 2nd time after I had great service the first time. This 2nd time they did not…read moredisappoint. Perfect service again

Great service and quotes from Bill and Carmen. Always nice to get an inspection before hitting the…read more152 as well. Would come back again.

Auto Solutions

(79 reviews)

Needed sticking read sliding doors fixed and new cabin filters. Very professional, work done when…read morepromised, and for less that the estimate. These folks are my new mechanics! Only small quibble is the lack of parking when dropping off a vehicle.

The team at Auto Solutions is terrific. They totally know how to keep our BMWs well-maintained at a…read moremuch better price and value than dealers.

Gilroy Auto Works

(37 reviews)

Great customer service and great work on my vehicles. I would highly recommend this place to our…read morelocal community.

Happy with their service and pricing for my Audi servicing . Scheduling was easy too . I plan to…read morecontinue using their help in future

M&M Auto

4.6

(21 reviews)

Literally the best mechanics I have ever come across in my life…read moreIf you discovered them, congratulations My engine was overheating... dealer told me I needed a brand new one Would have been out $15k or more, but they fixed it for $6k If I could give them 6/5 stars I would.

Billy is the best! He's very knowledgeable, straight to the point, and a fantastic mechanic. He…read moredoes it all. I definitely recommend M&M Auto

Pronto Auto Repair

(57 reviews)

Took both my cars here to get smogged. No appointment needed just drop your car off and he'll let…read moreyou know when it's ready.

I needed an oil change on my Honda Civic ASAP. Called Pronte to see if I was able to come in the…read moresame day, which I was. Super quick and great service! They are super friendly and helpful. My car's AC system was also not working, so I asked if they could take a look. Instead of making a lot of money off of me, they recommended that I contact the dealer to see if they can fix it under warranty. Completed that process and saved thousands. Super helpful!

Downtown Automotive