Very professional, efficient and courteous! On time response and flexible. Michael, Raina, Craig are a great team along with all the mechanics. read more

I've long searched for a go-to mechanic in Morgan Hill and my search is over. This is my go-to auto shop. They are great at giving you details and pictures of your car and parts they reference. They let you review their recommendations and you decide what you would ultimately like fixed on your car through a website. It offers you a chance to look through the tasks without pressure or intimidation. Their work is great and they even offer loaner cars or rides back home. I won't be taking my cars anywhere else. read more

I have been bringing my German-made cars (Audi, BMW, & Mercedes) to C&M for several years. They are a professional, dependable, and trusted automobile repair business for regular services and emergencies. read more

We brought our ranger rover in about 6 monts ago. It was not running when we brought it in due to over heating. We were told they work our range rovers all the time and the quote was over 5k. We paid. That being said, we got a quote for the work along with our brakes, rotors and some minor stuff! Of course, that work was done first but when we got a call back, we were told they took it for a test drive, mileage didn't reflect a morgan hill to Gilroy drive but heyyy Im not the mechanic...After that Gilroy test drive they stated the car started acting up when they pulled into their shop driveway... We were told were going to need another $4500 for them to rebuild a piece they were going to need to send out. So when I came into the shop around lunch time. I got a "what would you like me to do attitude" with no consideration of how hard it is for people like us to trust and use our hard-earned money in places like this.. So I took the range rover and the paperwork they provided along with the work they said they needed done to another establishment. I was told they should have a machine to test the car that would of told them it was bad before they drove it to see what was going so no more damage was caused to the vehicle.Right or wrong, We payed half of what they asked and its running perfect. I recommend if you do come here make sure you ONLY pay for what is needed because they will be glad to take the rest and leave you with a experience like mine. read more

I've lived in Morgan Hill for about 10 years now and had been going to Precision Auto pretty much this whole time. Unfortunately a few years ago things changed there and the quality just isn't the same. So I've been looking for a new mechanic. I got an ad in the mail for C & M and decided to give them a shot. Decided to try something simple like an oil change. Made an appointment for a Saturday and dropped the car off. Picked it up a few hours later after receiving a text with a very comprehensive inspection report. Very cool. They checked pretty much everything. I even asked them to do a couple of extra things like install a Fumoto oil drain valve and to unplug a sensor for the wiper fluid bottle. Honestly I don't even understand why Infiniti has this as a feature. Such a trivial thing to monitor. Just another thing to break and an annoying light on the dash. Nut they took care of it for me. So they did all these things for me and didn't charge extra. I will certainly be bringing my car back for the next service I need. One thing I will say is that I don't really get the "warm and fuzzies" from the guys at the front desk. They're not unfriendly, just not what I would call warm. Kinda hard to explain. Just a feeling. But they certainly seem to do good work here and are thorough. read more

Excellent details on what's wrong with the vehicle including videos and photos! You get to decide what gets repaired.

Michael explained what was to be done with appropriate repair pricing, and Reyna followed through on making what proved to be the best vehicle in/out logistics, and payment options work...very smart, very competent, very efficient, and committed auto repair service providers. Also, kudos to the mechanic who worked on my Mercedes E350. It's now purring like a kitten... read more

Called and scheduled an appointment to get one on my vehicles aligned. Wasn't told a price on the phone then brought it in this morning and the guy inside working didn't greet me nor was he ready to go for the day and then tried to charge me $320 Taking it to wheel works where I get a lift time alignment for $200 and not ripped for for a 1 time alignment that only comes with a 1 year warranty. Morgan Hill is a small town, can't sit here and burn the residents. Won't be back this is my second bad experience here at C&M. read more

Wow! More expensive than the dealership. Who would have thought. Way OVERPRICED. $550 for a battery. Took it to AutoZone and installed it was $200. NEVER AGAIN. read more

Refreshing to find a auto shop that is careing and pays attention to detail. Inspections are very thorough and there's no hidden agenda which is very appropriated. You leave knowing it was a job well done. read more

I am on the road a lot so I feel great having a trustworthy shop that values my vehicle. Very flexible on pick up and drop off. Amazing service, this is the only place I take my Jeep for service since I got it. Will definitely keep coming back read more

Great service, highly recommended shop in Morgan Hill for your car needs. Both of my cars Honda civic and Chevy traverse have been running great for 7-8 yrs with C&M auto services read more

C&M Auto Service - Near service center - Auto Repair Near Me - Morgan Hill, California

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Service time takes so long time for tire repair. Also the repair price was double of what you pay at the other place... The customer service was good. read more

I paid this shop over $2,000 for repairs, and my vehicle is still not working. I trusted them to fix the issue, but it's clear they either misdiagnosed the problem or did subpar work. After spending that much money, I expected my car to be running properly--not sitting in the same condition it came in.On top of that, they charged me nearly three times the actual cost of parts. The work wasn't done right, the issue wasn't fixed, and I feel completely ripped off. No transparency, no accountability, and no results. I would not recommend this shop to anyone. read more

The staff was great and my car got done very fast and the price was definitely reasonable and the work was amazing very happy with C & M

BAR Cited This Shop - Be Cautious with Diesel Repairs, especially Cummins motors.... I brought my 2019 Ram 2500 Cummins diesel to this shop in June 2025 for a fuel filter housing issue - a problem I had already explained up front. Despite that, I was charged nearly 200 for an inspection I did not need. I was also charged 100 for an air filter I had already replaced weeks earlier at another shop - with a receipt to prove it. The total came to $1,622.00, and the "Performance Service" message was still on when I received my truck back. I retuned and was told to "drive around and it might turn off." Later, they told me they couldn't "ethically" reset it because the oil change had been done elsewhere. This makes NO SENSE - they hand already inspected the vehicle and should have handled it properly, since I did pay 200 for a full inspection. The person I worked with in the office has no experience as a Technician, and the Technicians are not Cummins-certified. Based on how this repair was handled, its clear they lacked the right tools and training for my engine. I also discovered a $43 credit card processing fee that was never disclosed before payment - something California Bureau of Automotive Repair (BAR) later confirmed it was not right. I submitted my case to BAR, provided all receipts, and spoke directly with an investigator. As a result the shop was cited for violations. Despite that, the business made a public denial that any citation occurred - which directly contradicts what I was told by BAR investigator over the phone. I stayed at the shop for hours because I was told it would be all day - similar complaints other reviews have shared. I'm not writing this out of anger. I documented everything reported it through the proper state channels, and waited patiently for the outcome. I will not be returning, and I do not recommend this shop for Cummins diesel service. Responding to C&M owners response: I'm standing by my experience and what I was told directly by the BAR investigator assigned to my case -- that your shop was cited for violations. Anyone is welcomes to contact BAR to confirm. I did call the dealership to compare pricing, but that doesn't justify a markup on a part you already had in stock (which I was told cost you $816, by your service advisor). You charged me $916 -- and then added a $200 diagnostic fee for a problem I had already clearly identified. Any supposed "savings" were completely canceled out by markups and unnecessary charges. Your claim that I returned later with an "unrelated issue" is simply not true. I did not leave your parking lot, I returned from your parking lot after my keys were handed to me and the same "Perform Service" message was still on after a $1,600 repair and full inspection. That's not a separate concern -- it's a continuation of the same issue I paid you to fix. I was told to "drive around and hope it turns off," and later told you couldn't "ethically" reset it because I had an oil change done elsewhere. That explanation doesn't hold up, especially since you charged me for a complete diagnostic and inspection. I was also charged a $43 credit card processing fee that was never disclosed prior to payment -- something that BAR confirmed is not acceptable. This issue continues to go unacknowledged in your replies. Your response here follows a pattern I've seen in other critical reviews -- scripted, dismissive, and lacking accountability, with repeated talking points instead of meaningful engagement and solution. I've documented everything with BAR and shared my experience so others can make an informed decision. I'm not interested in going back and forth. I will not be returning to your shop. I'm done. read more

We've been bringing our cars here for years and are always happy with the service. They're honest, reliable, and never try to upsell. Highly recommend this shop! read more

After speaking with Micah about the invoice it was further determined that the diagnostic fee was the actual fee for 197.00. Micah requested I bring the car back in to be checked out to see what was causing the main battery to discharge or whether the auxiliary battery was discharging. It was determined it may have a bad cell. AAA checked the main battery and said it was still good. AAA will replace it within 6 months if it goes bad. read more

Extremely happy with the work that was performed on my 2015 BMW X5! Micah was great to work with from the first phone call. The diagnostics performed was thorough and although there were a few things that needed attention - I feel great that everything was taken care of and I am driving a well tuned vehicle again. To be honest, my car has never run better than it does now - including the day I brought it home from BMW . read more

Great service and prices were very reasonable. All my questions were answered and communication was so easy.

Craig was very nice and helped me with every concern I had about my car. He is very knowledgeable with all types of cars and has amazing customer service. As for the shop itself, the employees quickly diagnosed my cars issues and were able to help me swiftly. 10/10. I would come here again with all of my car maintenance issues. read more

They are quick done with good job . They also inspected the car if something needs to be fixed

Top quality service! Vicki "V" is the epitome of superior customer service. Many should learn from her. I was stressed to say the least. Broke down in a town I'm unfamiliar with, she helped calm my nerves and treated me with the utmost compassion and concern. As for the service, my car is running better than when it broke down on me. Mike our tow truck driver also recommended C&M. Thank you C&M!!!! read more

Michael communicated clearly and quickly. Text messages kept me updated on the progress. He never over promised on the delivery time. The shop was able to repair my 96 Jeep Grand Cherokee the same day I called. They also performed a vehicle safety check at my request and noted worn rear brakes with photos. So I had the brakes serviced as well. I picked up the car 5 hours after the car was towed to the shop. Excellent service! read more

In mid November I called C & M Auto Service to do some work on my 2011 Mercury Grand Marquis. I originally called them because they were recommended by my AAA auto service as an approved auto service in my area. I was not disappointed. I made an appointment and was promptly received when I arrived. I knew I needed brake work and possibly a tune up. I met with Mike and he set up a complete safety inspection for my car for that day. I left the car and was offered a free ride home. Within a few hours I received a complete written report from Mike via email showing a complete estimate for the brake work and tune up and to repair a leaking differential that they had discuovered. I also received a few heads up items that would need attention in the near future and the cost. I OK'd the repairs and my car was ready to be picked up later that day. I took the car back the next day for some of the additional work to be done and it also was completed within a few hours. All work was done on time and well within the estimate. I even received a AAA discount on the work. I am quite pleased with everything and will continue to use and reccommend C & M for my future auto repair needs. read more

C&M Auto Service, Inc. Shout out to Micah who provided great, friendly, professional service. He worked with me to make sure my car received the repairs necessary to keep my 2001 SUV purring and safe, while keeping the costs down. He clearly explained which repairs were needed and which were recommended and why. There was never any pressure, but solid education empowering me to make the best decision for my situation. In the past, C&M has happily honored warranties that I had forgotten I had. I have been taking my car here for several years and have always been satisfied with the exceptional service and workmanship. If you are looking for quality, service forward, auto repair, I recommend giving Micah a call. read more

I've been bringing all my cars to the vendor for the last 20 years. I even trust them with my classic car, and that's saying a lot!

I was highly impressed with this place. I found them via google for A/C service near me. The lobby is clean and welcoming. Micah helped me and he was very nice and knowledgeable and respectful. The major plus that I really appreciated was the emailed invoice/receipt included a full inspection of my vehicle which included photos of things needing attention. I've never had a shop ever do that. I was very pleased with my experience here. Will definitely recommend to others and I definitely will use C&M again!! read more

Brought a 2011 Mercedes c300 in for a check engine issue. We received the quote for the diagnostics which was approved and then received the quote to what needed to be done. They were kind enough to point out other issues that the car had but we only agreed to proceed with what needed to be done for the check engine light issue. Once it was completed, it came with a warranty and the check engine light was gone...for a day. Brought it back and now was told that it's a different issue and would cost around 2k to fix. The issue here is, why was this not mention in the first diagnostic and what was the point of paying for the first service if it fixed nothing? I appreciate the being provided in a timely manner and the descriptions of the services but disappointed that the actual issue wasn't caught in the first diagnostic. read more

I recently had the pleasure of experiencing exceptional service at C&M Auto Service when my car encountered transmission issues while traveling to the Bay Area with my two sons. I was beyond stressed as it was late afternoon on Saturday and with the car having issues I was on the verge of being stranded 100 miles from home. From the moment we arrived, the team at C&M Auto Service went above and beyond to help. The staff at C&M Auto Service were patient, honest, and friendly throughout the entire process. They quickly diagnosed the issue with my car's transmission and took the time to explain the problem to me, helping me decide the best course of action to take. Their expertise and professionalism put my mind at ease during a stressful situation. Not only was the service top-notch, but the facilities at C&M Auto Service were immaculate. It was clear that they take pride in their work and go the extra mile to provide a comfortable and welcoming environment for their customers. I cannot recommend C&M Auto Service highly enough. If you're looking for a trustworthy and reliable auto service shop, look no further than C&M Auto Service. Thank you to the entire team for your outstanding service and for helping. If I didn't live 100 miles away they would become my sole shop for all my automotive needs. Five stars all the way! read more

This is a quality establishment that you can trust. They are professional, organized and straight shooters. I had the pleasure of working with Michael, the service manager, and he was on top of it. He got my Mercedes in quickly when it broke down (I didn't have an appointment) and he did his best to fit me into the schedule the same day. Pricing is fair and the quality of work is exceptional. I would use them again for any car service (I've been doing my oil changes there for years) and prefer this place over any other. read more

Highway robbery, don't recommend this shop for a oil change and fuel filter change, especially when they charge 587 dollars, I guess thats why they can afford 3 office assistance when you walk in. Tried to sell me an air filter they purchase at napa for 3 x as much. So sad city people fall for there marketing and robbery, take your hard earned money somewhere else. read more

C&M Auto Service - Auto Repair Near Me - Morgan Hill, California

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Was looking for a good reliable shop to service the transmission on my Honda Civic. There's plenty of folks that always shop for the cheapest deal, the issue is you get what you pay for. First off C&M has one of the cleanest reception/service writing areas I have ever seen for a non-dealer shop. They work on almost all makes, including diesels. I came in without an appointment just to inquire on the cost etc. I was very impressed with a friendly staff and fair price, I decided to leave my car and was offered a shuttle ride home. My car was done early and I made arrangements to pick it up on a Saturday. Top-notch, customer service, and what a huge difference getting the fluid and filters changed in the transmission. Worth every penny! If you're looking for professional, reasonably priced automotive work, go see these guys, family owned! read more

I brought my 2011 Silverado pickup in for brake noise and maintenance. I received the usual great service. The head mechanic rode with me to hear a squealing noise coming from the wheels. He explained possible causes, so I told him to proceed to fix it. He fixed it and the team did other maintenance needed for 77kmi. Another great job done. This whole C&M team provides outstanding customer service, including to/from shuttle service to my home. They are my go to vehicle service provider. read more

C & M auto went above and beyond. No one wants their car to break down on vacation. No one wants to pay for unexpected repairs. C & M gave me a clear understanding of what i would need to repair on my car immediately for safe travels and what to expect in the near term. They never pressured me to fix what I couldn't afford but instead educated me about the repair my car would need in the future even if not from them. The communication from Pablo and speed of the repair crew was top quality. Elite touches included cold bottled water, fast shuttle service and newly remodeled bathrooms. Boom! You all hit it out of the park! read more

C&M Auto Service - Amazing toilets! - Auto Repair Near Me - Morgan Hill, California

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The A/C repair was brought back a couple of times and unfortunately the system didn't make it 30 days cooling properly. The majority of the entire system was replaced on the Honda Civic. C & M was contacted by phone message describing the situation very reluctantly because of some frustration and the fact they usually keep the vehicle for a couple days. The phone messages where not ever returned. You know, I've gone back and forth with this business, from disappointment, to a bit of a struggle to I thought get it fixed right and the runaround with insurance warranty claims. I changed my review after C & M at least tried and those warranty issues take time. But honestly, the theme I see with this business is they might be just to busy for quality assurances in work for certain customers. In this case, this customer is a hard working woman with 2 kids that ended up basically not having A/C in 105 degree weather all summer because she really didn't want to go back to your business. So I was the one who recommend you, so I'd ask you to make this right, your best technicians, your best attention to detail, your best customer service. Do you know that after you rebuild that system for over $3000 your tech forgot to charge the system and she again had to bring it back? It's stuff like this I shake my head, but I'd appreciate it if you'd return her calls or better yet reach out to her with some concern and care. If I'm not mistaken she brought in in 3 times for the same repair. read more

Last year, I got my lower control arm done it's C&M Automotive, amongst a few other things. When my stepdad asked me about their pricing? Which I had not questioned at that time, I called them and asked them how they did their pricing? They said that they do not do hourly rates but that they have an algorithm. I called two local dealerships and five other mechanic shops inquiring about price quotes for the work that I had done at C&M. C&M was a few hundred more dollars per fix more than the dealership who charges $220+ per hour! Once I found that out, I switched Auto mechanics. It costs way too much to live here before you get price gouged. 3 months ago, my car started making a crazy unsafe creaking noise. The shop I took it to was unable to diagnose the full scope of the problem. Long story short, I had to take my car 4 visits to 3 different shops before someone could ID and fix the problem. The problem was loose bolts on the lower control arm! Not only was this overpriced job done incorrectly, I paid multiple mechanics diagnostic fees that only one of them was able to identify and fix. In some ways I'm happy it was able to be fixed for the cost of a diagnostic fee. In others I am livid because the overpriced job should have been done right the first time. If I wanted shoddy work I'd hire a backyard mechanic. All of that being said I initially chose C&M Automotive because they do shuttle service. I could have paid for highest priced Ubers and a regular hourly rate and still saved at least a few hundred dollars. read more

I have been taking my Jaguar XF to C&M Auto Service in recent years. As my car is getting older, it's become more and more of a challenge to figure out the details about what's going on with it. I so much appreciate the technicians' helpfulness as well as my Service Manager Michael Navarro's patience with me as I consider what repairs need to be done now, and what work can be scheduled for a later date. Also, Michael has worked hard to find me the best prices on replacement parts, to keep the price for repairs as affordable as possible. Everyone is always friendly and upbeat at C&M, which puts a smile on my face! read more

Convenience: The staff (Michael and Micah) are very helpful and up front with what the process for diagnosing complex electrical problems can be, so I had an open mind when I brought my 2007 Prius in. I was very happy with this! Scope of work: They got my car running and even installed my new tail light assembly professionally. They even stated that they found the cause of the dash display intermittent functionality and replaced a wire. The charges were very reasonable. Accuracy: Well, the dash display continued to be an intermittent problem, so I took it back. They recommended I change a part on the 12-volt battery and that should do it. I agreed and paid for a second job, but the problem persisted after picking the car up. So, in it went again... Communication: Here is where I must say is a very weak part of their customer service. Days went by without updates. I'd initiate texting conversations and would get responses when I would do this, but it didn't happen automatically. Finally, the new analysis was to change out the instrument cluster ($1,800 parts and labor). I was already into C and M for almost $1,000 and the problem still wasn't solved, so I felt uneasy about approving this proposal. I arranged to pick the car up so I could think about it. Two things were noted after I picked it up: 1) the trunk was NOT put back together (they had been working on the 12-volt battery back there), which was not acceptable. 2) I started seeing a NEW display light illuminating (big red triangle with exclamation point). I mentioned these by text to Micah and I sent pictures of them on request, but never heard back (either of concern for the display or an apology for not putting the trunk back together). I even texted the owner these and didn't hear back. I wish it was a better experience. read more

C&M Auto Service - Trunk assembly not put back together when I picked the car up - Auto Repair Near Me - Morgan Hill, California

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Repairs were done in a timely manner and service was efficient. Air conditioner is working again, just in time for summer!