An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.

Jesse is a great guy. He tells you whats going on, does the job right & on time. He isn't one to…read morepush things that aren't needed & gave me some helpful tips. **HIGHLY RECOMMENDED**

Honest establishment. I feel that this place is a honest and trustworthy establishment that went…read moreabove and beyond my expectations. They were able to give me a basic quote over the phone, when other places would not. Octavio, the person that helped me and worked on my vehicle was very knowledgeable, experienced, and explained everything in detail . I would highly recommend this place for your transmission services. I also will be using this place for any future issues with transmissions on any of my vehicles, and will recommend this place to any of my friends and family. Top notch establishment!

Great customer service and great work on my vehicles. I would highly recommend this place to our…read morelocal community.

Happy with their service and pricing for my Audi servicing . Scheduling was easy too . I plan to…read morecontinue using their help in future

I can't say enough how much I respect this business. Everyone is professional and cares about doing…read morequality work. Take our RV here and previously an rpod trailer.

Never heard back from your shop on the repair/replacement of my 2005 GMC Yukon Denali XL…read moreTransmission and front differential. Still waiting to hear back. I will provide the VIN number when requested.

I had a water pump fail, so I went to the GMC Dealership in Gilroy. They would not give me an…read moreappointment because they are booked. Not a good sign for having a GMC vehicle. I discovered down the street from them, Gilroy Automotive Repair. I went in the next morning as they opened. Jeremy and his son were very professional and friendly. They took the vehicle in and completed it by the following morning. They did a great job and charged quite a bit less than the original estimate, which was fair to begin with. I will definitely go there again. What a difference from the dealerships.

I recently purchased a classic car in Gilroy and was unfamiliar with the area. Following the good…read morereviews, I had Gilroy Automotive do the pre-sale inspection and they were incredibly helpful and patient to me in the process. They were easy to talk to and explained the rationale for why some things were more immediate versus others and the inspection itself was easy and thorough, as is the online system to review estimates and approve/decline work. I live a bit out in Monterey, but have three cars and had been looking for a good, honest, and reasonably priced mechanic. I plan to use them as my regular moving forward.

I take every thing back I said ..I was stressing out dealing with my car..and I said some fucked…read moreup shit..overwhelmed. With my car . Eddie end up being a very nice guy ..he help me i install a transmission in my car On a dirt road On are backs in the sun .. Sometimes it's best to take min and calm down . Before you talk shit for no reason.. Thank you

Work done: clutch replacement, pilot & throw bearing, flywheel resurface - on 2002 4wd Tacoma…read more A family business since 1957, and feels like it. Busy looking shop (messy) with parts all over - the kind of "working space" a mechanic might love. Talked with "Old Man Eddie" on the phone and I immediately sensed he knew his business (I'm a former mechanic). He asked the right questions, and diagnosed over the phone. They weren't the cheapest, but most reasonable (mid/low-priced) and good quality work! My clutch now works better than it did when new, smoooth like butter. Can easily recommend their work - don't be put off by a dirty looking shop.

Larry does a great job and is fair and honest. Repair pricing is on par with most shops. They also…read moremeet or exceed time commitments.

I looked around a long time before finally finding a mechanic who is honest, knowledgeable enough…read moreto work on my eclectic collection of cars! I have referred many friends to this shop and they have all thanked for it later!

I was referred to Morimoto's Transmission by Toriumi Auto Mechanic. If you know Toriumi, you know…read morethat is also a 5 star mechanic shop. Scott, at Morimoto's, worked on my 68 Impala. My converter went out and Scott rebuilt my transmission. First time I ever needed to have a transmission rebuilt. Scott was good at describing the process and finish my car in timely manner. The car is up and running with no issues. Honest service at a good price.

Had a torque converter assessment from another local truck repair service company. I didn't feel…read morethe estimate nor the service would be up to par with what I'd expect from a transmission company working on one of my box trucks out of my fleet. I took it to Scott Morimoto and he was patient with me and explanined that even though I only had 65K miles on my trany, by just replacing the torque converter something else could be wrong at any time....With this inforatmiion I couldn't risk my delivery truck being down so I went ahead and got a full transmission rebuild. Yep it cost a little more but Scott was the hero with his advice, service and knowledge. So glad I made the trip to Pajaro to find this great mechanic.

Paul & Miguel are very courteous and professional. I took my car in for some preventative…read moremaintenance and was very happy with the outcome. They were one of two shops that I called for estimates/quotes and they won by a landslide. Will definitely be a repeat customer. Thank you!

Always a great experience here. Paul, Miguel and Chris are top notch guys and they're very honest…read moreand professional. Hard to find a quality shop that you can trust. Would recommend this business to anyone.