We couldn't be happier with our experience at Branciforte! They went above and beyond to address all of our concerns, and their pricing is very fair. Highly recommend! read more

Just read my 2014 review. Well it's 10 years later and they still rock (of course). This update is just because. I mean, when I read reviews, I sort them "newest first" because regardless of the number of stars, once 2-3 years or more go by, review reliability (in most cases) gets moldy. read more

Branciforte Auto Repair offers exceptional service. Lou and his team are consummate professionals. Having known Lou for two decades, I can personally vouch for his integrity, expertise, and outstanding personality. They only employ highly skilled and certified workers. Most importantly, unlike many dealers, they provide top-notch service without ever trying to rip you off. Trust Branciforte Auto Repair for quality work and honest treatment. read more

This is the kind of family run business you want to have in your community. We have brought all of our cars here and will continue to do so. Nadine, Lou and their team are hard working, honest and reliable. They do a great job of explaining car issues and potential solutions with cost estimates. read more

Great experience. They are kind, respectful, friendly. Took my Subaru and was happy with their experience. Will go back again.

First time here for a SMOG check. Made my appointment, they were ready to check me in when I arrived and performed the job quickly. On to registration! Would go here again for sure since everyone I talked to was bothering friendly and professional. read more

Knowledgeable, reliable, reasonably priced, great attention to detail. First rate care for your automobile.

They're my go-to local Car Repair shop here in Aptos. Always great to deal with. Highly recommended.

I heard they were good but the receptionist was a cranky biotch. They told me my vehicle would cost thousands to fix and wasn't worth it. Bullshit. It cost 16.99 for an oil sensor. They DID NOT even look at my vehicle. You should hire a friendlier receptionist- even if its your mom. She was incredibly nasty. read more

Up front & good humored folks here. 100% have your back. I was looking for a quick resolve for an issue with my diesel truck before a trip, they checked it out on the lift, gave me a full detailed tour of what the issue was, but were too booked up to get the work done before my departure date. So they gave me a fantastic referral and didn't charge me anything for the evaluation!! Their referral was awesome too. read more

Pretty good, on time, good price, friendly. (Parking is a pain). Got out quick and was on my way.

The attention to detail, listening and engaging with their customers as well as superior automotive work are the hallmarks of this shop. The combined automotive knowledge of owners Lou and his wife Nadean is impressive. They always go the extra mile to ensure that the customer is kept informed of the intricacies of any repair problem they address. Thanks read more

I've been going to Branciforte Auto since they were on Freedom Blvd many years ago. They're always thorough and stand behind their work. They've done everything for my wife and I and the vehicles we've had through the decades. In all these years we've never had a problem with their work. Highly recommend. read more

These people are the best. We had a situation yesterday leaving Santa Cruz headed for Gavilan College, Gilroy. We had a special package to deliver by 3:00pm. Oue back tire blew out just past the Rio Del Mar exit. Across the freeway was the Branciforte Auto Repair. Our only hope was to have them put the spare tire on. At first they were hesitant because of the work they had in progress already. Thye were busy beyond. They decided to take the time and help us out. The tire was put on on we made the delivery 2 minutes before 3:00pm. we would've been lost without their help. These are truely good people doing great work. We can't thank them enough. By the way the charge was well below what we had anticpated. Frank Dicker read more

Came here again for a quick smog test. Lots of free books to read there or take home. Easy peasy.

Took my Miata in for a smog and Lou got it done with no issues. Affordable pricing with great customer service!

For the past 5 years I have used Branciforte Auto for all my car needs- from minor jobs to more extensive repairs. This family owned business is by far the most trusted and reliable shops I have ever been to. The care and attention they give to not only the vehicles they service but the customers as well is the best you can get. Such a great local business. J. Leffler read more

My family has been taking our cars to Lou and Nadine for years. And there's a reason for that. They are the nicest, most honest, and best mechanics shop I know. Went in today thinking I needed a new battery and alternator, and they found a bad wire, and fixed it well below what I thought I was gonna have to pay. If you are like me, and have been ripped off by mechanics before, come here. There's nobody I trust more with my car. read more

We have taken several cars here for over a decade. Their staff from the front office to the garage is friendly and honest. They are also very skilled and knowledgeable when it comes to cars. It's nice to have a shop I can trust. A very happy and loyal customer. read more

We have been using Branciforte for year and Lou and Nadine do a great job. We have taken in our cars for a variety of repairs from oil change and smog to more serious issues. Always treated fairly. Jobs done on time and great communication. I would highly recommend. read more

Personal, honest, attentive I have taken my honda civic to them twice and they have been honest and upfront about what they found and what was needed to be done if anything. Nadine is an excellent service writer and Lou the owner will call you personally to explain the problem and his recommendations. read more

I've been a customer for 5+ years, love this family and business. I can't express the gratitude I have for them and feel very lucky to have stumbled upon them. You can't find a more honest family business! Thank you for everything! read more

I brought my car to Branciforte Auto repair for a standard oil change. They checked and repaired a leak that Aptos garage had caused. The work they did seemed competent and within the limits of normal charges for the work. However without my permission they replaced the air filter and charged me for it. This is one thing that I think no garage should do and in this case the service interval did not call for it. This is the reason for the three star rating. read more

Got a yelp account just for this. Called about smog and oil change. I asked how much and he told me 60 for the oil change. I laughed. It's for a 99 civic. I paid 45 for a rip off oil change at jiffy lube for my f150. It takes 7 quarts. He told me, hey we are not some cheap oil place paying some guy 5 bucks an hour to do oil. I was asking for multiple services. My gf jut got hers done for 8.99 at jeep. I will not pay more than 30 for a 3 quart change. 60 really. Must be the aptos clientele. What a joke. read more

Brought my vehicle here after reading the great reviews. Terrific experience and great service. I highly recommend and feel like my positive experience is worthy of sharing. read more

This is the best auto repair shop in town! They go above and beyond, they are knowledgeable and honest and prices are reasonable. Cannot go wrong. read more

Took my old ford expedition for the first time to this shop based on all the good reviews, and was still floored by the standard of service this shop is offering. Completely transparent, thorough, diagnosed a nasty intermittent engine shut off problem and fixed it, then spent time on intermittent oil pressure issue and diagnosed that. No BS, no overpriced unnecessary service, I am absolutely impressed. In the end paid half of what i expected at a very fair price. Nadine, Lou, you set the standard for customer satisfaction that other shops should be measured against! read more

Great, honest service. On more than one occasion I have gone there expecting a larger repair only to have them call back and tell me it was something more trivial. My only complaint is that too many people have found out how good they are, so you have to bool them a few days in advance. Still, I'd prefer to wait two days to have them look at my car than take my car to some other places around town that could see me immediately. read more

Branciforte Auto are very straightforward, their work is top notch and fast. These guys are reliable.

Solid Service is what someone else posted and that's what I'd say too. Lou and his team are skilled and professional. I've been using this service for years and I've never felt over charged or that the mechanical analysis was under skilled. They are such a nice family and take good care of you. Thanks you guys !!! read more

Family is right. Nadine, Lou, their staff and mechanics have been providing honest, friendly and conscientious service for me, my company and my family for many, many years. They are the best! Recently, they personally warrantied an expensive fuel pump replacement in my work truck. It was a Ford fuel pump that B40 replaced in my truck 13 months ago. Unfortunately, it failed again. However, Ford would not cover the replacement pump and labor because it was only warrantied for 12 months. Ford wouldn't cover it , but Nadine and Lou did! They didn't have to, and it cost them time and money out of their own pocket. Wow....they're incredible~! read more

Refreshing to know there are still places around that care about their business and customers! I stumbled upon this place last year when I needed a smog. I'm so glad that I did! First time there I was greeted warmly by name. My husband now brings his truck there too. They were able to fix problems that our old mechanic could not. They are thorough and trustworthy. It's great to have a mechanic that doesn't miss things that are wrong, and doesn't make up things that are not. The ONLY downside (which is true for many of the mechanics in town) is there are very few parking spots. I would recommend making an early morning appointment so you can snag a spot. read more

Simply the best,honest and caring service you will find for your vehicle ! I have taken my car there on many occasions and they will ONLY do the work you need NOT what others say you need ! You are treated like family. Must make an appointment ahead of time, cause they are that good ! I will NEVER go anywhere else. read more

3:1 change of getting work done right the first time. Nice staff. gave a discount on getting work done correctly the second time. After 3 years with hem gave up when my truck began falling apart on the freeway. read more

Skilled, Honest, Professional! I could write a novel on why you SHOULD absolutely trust your vehicle with Branciforte Auto Repair. But I'll try to keep it simple. I discovered Lou, Nadine, and their crew years ago and have had one positive experience after another - year after year. PLEASE never retire. Our community needs more businesses like Branciforte Auto. read more

What can I say....I took my car to the local dealer and was told it would be $3,100 for a new transmission, no other options...when I called to pick up my car there, the car dealer was making a pitch for a new car. Enter my good friend Desma, she said try Branciforte Auto Repair. She said Lou and Nadine are the best and I said, let's give it a try. I picked up my car from the Dealer at 7 am, drove it to Branciforte left a message and my keys. I was able to speak to Nadine who informed me that they had a cancelation, and would be able to look at my car today. They called and said we can try flushing the fluid first and see where that leaves us, as opposed to going straight to surgery. I got the call from Lou and will be picking my car up tonight. I am recommending everyone use Branciforte. Great people and great service. read more

Branciforte overfilled my Infiniti M35 engine with excessive oil on Friday. On Saturday, the excess oil came out of the dipstick, splattered all over the engine, and caused smoke and a strong burning smell to emanate from under my hood. As you might imagine, this was very disconcerting. Because Branciforte was closed, I took the car to Skip's Tire in Scott's Valley. Even though Skip's discovered that Branciforte had overfilled the engine (by draining the excess, which I witnessed), Lou Branciforte refused to take responsibility for the Branciforte error. As a result, I had to take the car to San Jose to steam clean the engine at a cost of $180, which Branciforte would not pay. From now on, I am taking all three of my cars to Skip's Tire for everything I need. I will never go to Branciforte again, for sure. read more

It's great to have an auto repair shop that's close by where you can trust the owners to do a good job and to be honest. Nadine and Dallas are always friendly and helpful and Lou knows cars. read more

I live nearby, so I decided to give Branciforte Auto a try with my F250 Diesel pickup. The truck needed its coolant changed, and I threw a wrench into the mix by wanting to use my own Extended Life Coolant - this meant they had to mix it to the right ratio, then add, etc. etc. Well they passed the test with flying colors! Dallas was courteous and detailed from the moment I entered the office door, and I spoke to Lou (owner) at length about what was required for the job. I liked Lou immediately; he just struck as the type one could trust immediately, and my feelings were right. The truck came home happy after just a few hours, and I received a follow-up call a week later. The prices were reasonable, the work top-notch, and most importantly, they made me feel like I'd been going there for years. What a great shop! My '05 Subaru's next on the list; they had two there on the racks when I was there. read more

Branciforte is an awesome company - great customer service, quality work, honest, reasonable - all things that you want when getting your car taken care of. If there were more stars, they would get them... read more