Roberto is awesome just have to say he has been the best I'll but another car for himread more

On June 6, 2026, I purchased a vehicle from Ur 1 Stop Auto Sales, doing business as Your One Stop…read moreAuto, and paid an $8,000 down payment. I signed the purchase/financing documents and took possession of the vehicle. The financing was never successfully completed. During July, Robert acknowledged that the finance company had not approved or purchased the loan and that he was still attempting to obtain financing. After weeks without completed financing, I informed Robert on July 31 that I wanted to return the vehicle and receive my down payment back. Robert told me I could bring the vehicle back. On August 2, 2026, I returned the vehicle to the dealership with a witness present. Robert accepted the vehicle and issued me a $7,000 check as a partial refund of my $8,000 down payment. He stated that he was keeping $1,000 for my use of the vehicle. Approximately 1 1/2 hours after I left the dealership, Robert stopped payment on the $7,000 check. My bank confirmed that the check was dishonored because a stop-payment order had been placed on it. The dealership therefore had possession of the vehicle again while also retaining my down payment and stopping payment on the refund check it had issued. I have supporting documentation, including contracts, financing communications, text messages with Robert, financing declination information, the $7,000 check, bank documentation showing the stop payment, repair records, and a witness to the vehicle return. Resolution Requested: I am requesting the return of my full $8,000 down payment. I also request a written explanation for why the dealership stopped payment on the $7,000 refund check after accepting return of the vehicle.

Review for carwash Great service. Very professional…read more Reasonable prices. The only downside is that they have a ton of customers which can be interpreted as a good thing since they do an excellent job and individuals keep coming back like myself.

I usually stick with a wash and vacuum ($18). The service is affordable and quick with friendly…read morestaff. Even with a line, you're not waiting for too long. They also place your long lost items from under the seat in plain view so you can use them again

Thanks to the financial helper (whose name I am blanking on), Oswaldo, and Jeff, for making the…read moreprocess of buying and trading in simple and straightforward. I recommend going into this dealership knowing what you want and they will make the rest easy.

Yahir is your go to guy from start to finish. Hes super…read moremellow but dont let that fool you. Hes the next big thing coming too life. This young talented man is on the rise He has the utmost integrity that i havent seen in quite some time. Hes a role model for the next generation too come. Yahir is very professional,honest, and is watsonvilles back bone to this dealership. He follows threw on every request, keeps you updated in all aspects of the sale. 5 stars for impeccable communication dealing with one person . He has excellent work ethics and a deep domain in expertise. Way to Yahir happy 4th of July. Anybody who needs his service you can reach him threw the chevrolet dealership in watsonville God Bless this young entrepreneur

Man oh man Dibwani motors has always been the go to for my family when we're in need of a new/used…read morecar. Tony and his son do honest business and treat me like family every time. I love my tacoma and I couldn't be more happier with the deal I was given. Really appreciate this family ran business will always continue to recommend people to them and hope you all choose this dealership to find your next wheels!!!

Absolutely terrible experience. After I had already signed my original contract, they contacted me…read moresaying they made a typo that should have been caught before I ever signed. Instead of honoring the contract they had already given me to sign, they expected me to sign a brand new contract at a much higher price. Why should I have to pay more because of a mistake they made? When I refused to sign the new contract, they started delaying my down payment refund and even banned me from the dealership. On top of that, I believe the truck may have been a lemon because it was already having mechanical issues. The entire process was unprofessional, stressful, and a complete waste of time. A dealership that won't stand behind the contracts they have customers sign, tries to charge more for their own mistake, and treats customers this way isn't a dealership I would ever trust or recommend.

Great customer service good communication and knowledgeable I looked at a few a cars and they did…read moretheyrw best to accommodate me

We purchased a Cadillac CT4 Sport last week at Watsonville Cadillac…read more Everyone was friendly and courteous! Pablo, (Sales) Blake, (Sales Manager) and Jefrey, (Product Specialist) were very professional and helpful. Brought the vehicle in today to have the paint ceramic protection done which takes a few hours. Lily, (Service Department) was very helpful in providing a "loaner" vehicle, and kept me informed about the progress of my vehicle. They did an awesome job! I'm very pleased with my experience at Watsonville Cadillac!

Very Disappointing Financing Experience…read more I'm extremely disappointed with my experience at Watsonville GMC. I came in seriously interested in purchasing a 2027 GMC Terrain and was ready to put $5,000 down. The vehicle selling price they showed me was $32,535, which I was happy with. The first payment worksheet I received showed 6.99% APR for 72 months. After submitting the credit application with a co-buyer who has strong credit, the financing offer I received was 13.34% APR for 72 months. With my $5,000 down payment, the amount financed was about $31,538.75, but the finance charge alone was $14,706.85, with payments of $642.30 per month for 72 months. That would mean more than $46,000 in loan payments, plus my $5,000 down payment, on a vehicle with a selling price of $32,535. I understand that interest rates depend on credit history and lender approval, but I was extremely uncomfortable with how dramatically the financing changed. When I questioned the rate, I was told they did not receive other approvals because of my credit history. I specifically asked about using my co-buyer's stronger credit or having her qualify independently because I was not willing to accept a 13.34% APR. This experience left me feeling pressured and very disappointed. A low advertised vehicle price does not necessarily mean you are getting a good overall deal once financing is included. My advice to future customers: do not focus only on the vehicle price or monthly payment. Before signing anything, carefully check the APR, amount financed, finance charge, total of payments, down payment, and any warranties or add-ons. Get everything in writing and compare financing with your own bank or credit union. I ultimately was not comfortable accepting these financing terms. I hope the dealership improves the transparency and customer experience around financing because buying a vehicle should not leave a customer feeling this frustrated and disappointed.

Bought a 2012 Lexus IS 250 from them Asked if it had been in…read moreany accidents they said no couple weeks later came to find out it had a cracking sound because it had been wrecked in the front end they said it was a clean car fax they lie don't buy anything from them

They recently rebranded their name to "Watsonville Auto Sales" and even changed their logo and…read morecolors lmao. They are still the same f&?@$& scumbags. Do not trust them. They buy auction cars at cheap prices and don't fix anything just clean them and sell them for a higher price. ! BEWARE.!!!

We are very satisfied with our experience purchasing a car for our daughter from Don Jose. We found…read morehim to be honest, kind, courteous, and responsive to texts and phone calls. I would definitely go to him again for another vehicle purchase. My daughter loves her car and we are confident she will enjoy driving it for many years. Thank you, Don Jose!

I had a totally pleasant experience purchasing a truck here! Rogelio was really a good man to deal…read morewith! Pretty good selection as well

While towing my travel trailer with my F250 SD Diesel into Moss Landing on a Thursday afternoon, I…read morebegan experiencing some electrical issues. Made it to our RV spot and began to troubleshoot the problem. I contacted Watsonville Ford Service at 4:00 pm. I spoke with Adolpho (Service Advisor) explained what was happening and what I thought was the problem, a defective alternator. He agreed and transferred me to parts where Ken took over. They did not have a Ford alternator in-stock and the closest was in Fresno. It was a crap shoot if it would arrive and be installed by Friday, Service wasn't open on Saturday. Ken found a local parts house that had a rebuilt alternator that he had delivered or picked up by their team by Friday morning. Back to Adolpho, he told me have it there first thing in the morning and they would have the alternator installed by the end of the day Friday at 4:30. Well, they had it done by 3:30!! Way to go Watsonville Ford Parts and Service, I can't thank you enough....And to top it off, it was delivered with a repair bill that was under their estimate!!!!! Teri and I cannot thank you enough......................

I purchased a 2024 Ford Expedition from this dealership six months ago, and the air conditioning…read morehas already stopped working. I contacted my sales associate, Lizette, to ask whether the dealership could offer any assistance given how recently I purchased the vehicle. She told me her manager Eric/Sandra/Melvin said they couldn't help, but the manager never called me directly to discuss my concerns. The Ford dealership near me that diagnosed the problem encouraged me to contact the selling dealership for assistance and even offered to match whatever contribution they made toward the repair. While I understand repairs can happen, the lack of support and communication has been disappointing. Based on this experience, I won't be purchasing another vehicle here or recommending them.