This Racetrac is by far my favorite. The staff is kind, the restrooms still suck, but it's never…read moresketchy or crowded. Not that anyone reads reviews for Gas Stations anyways

Workers seem to have a horrible attitude everytime I go there. Sad will not be going back to this…read morelocation anymore

Average cost of gas in this area. Was not busy when I went to fill up during the weekend. The…read moremachine pumps are well maintained overall. Didn't go into the store itself, but this station is conveniently located next to the highway

Very pleased to see the outstanding service delivery spearheaded by Kellie. She works very…read moreefficiently while displaying courtesy and a much appreciate sense of urgency. Hope to see her working there for a long time.

Bad Customer Service at 7-Eleven…read more Customer service plays a major role in how people view a business, especially convenience stores that rely on frequent, quick visits. Unfortunately, many customers have experienced poor customer service at 7-Eleven locations, which negatively affects the company's reputation. Problems such as rude employees, lack of cleanliness, and slow service can make customers feel unwelcome and frustrated. These issues show how bad customer service can drive customers away, even from a well-known brand. One major issue with customer service at some 7-Eleven stores is employee behavior. Customers often expect basic politeness, but instead may encounter workers who seem annoyed, ignore customers, or speak in an unfriendly tone. When employees do not greet customers or help them when asked, it creates a negative atmosphere. Even small actions, like not making eye contact or responding rudely, can leave a lasting bad impression and make customers feel disrespected. Another problem is the lack of cleanliness and organization in some stores. Customers expect convenience stores to be quick and easy places to shop, but messy aisles, dirty floors, and empty shelves can make the experience unpleasant. When these issues are combined with unhelpful staff, customers may feel that the store does not care about their comfort or satisfaction. Cleanliness is a basic part of good service, and failing to maintain it shows poor management and low standards. Slow service is also a common complaint. Long lines at the checkout with only one employee working can waste customers' time, especially when they are in a hurry. If employees appear unmotivated or take too long to assist customers, frustration builds quickly. Convenience stores are meant to be fast, and slow service goes against the main reason people choose to shop there. In conclusion, bad customer service at 7-Eleven can seriously harm the customer experience. Rude employees, unclean stores, and slow service all contribute to customer dissatisfaction. To improve, 7-Eleven should focus on better employee training, higher cleanliness standards, and faster service. Good customer service encourages loyalty, while bad service pushes customers to choose other stores instead.

Well I try to stay positive when I visit a spot. So let's start with the pluses. They had a very…read morefriendly and helpful cashier. They have products and were restocking the shelves as I was there. They were fast and convenient to the location I was at. Now unfortunately the minuses. I went there for gas and as I was paying I had to go potty with some urgency. So I go to the restroom, along the way from the front I have to maneuver around the aisles to get to the restroom. Once there I see the restroom is absolutely filthy and If I didn't have to go so bad and need gas, I would have turned around and left. They need to clear the aisle of excess product to make it mobility friendly.

This QT On Centerville Road in Garland just SUCKS! The girl who works there at least four nights…read moreper week will not greet you when you enter the store, will remain silent when I make any sort of comment, and will not say goodbye when I exit the store. A deaf mute would communicate more effectively. Can we say UNFRIENDLY?!

Nice location and easy access from the road. Always a great place to visit not only because they…read morehave everything that one would need which is pretty much a one Stop Shop but the staff is always extra friendly you can't find it in any of the gas stations.

May 2021 Clean…read moregas pumps. Easy access! Don't forget to sign up with the Racetrac account. Collect more points!

Selection on yogurt, fruit or anything I've purchased before my gym work out, has been good…read more Prices can be high for a small container of fruit or yogurt but it is a convenient location when I need to grab and go. Staff is friendly. Always busy.

I paid 9.99 for a Basic carwash... The top sponges do not come down to clean your roof .. which I…read morehave a panaramic roof that is glass and was very dirty..a little bit of water sprayed but it was still very dirty. The sides were done with the scrubbers. I complained and he said basic doesn't clean your roof

Filled up at this gas station on 6.15.18 and my Chevron Credit Card was immediately compromised. I…read morewas notified by the Fraud Department today, 6.18.18 and when I viewed my charges, the fraudulent charges had been placed beginning 6.15.18-6.18.18. I called this station directly to inform them so they could check their card readers at the pump and the only response I received was the manager was not there. He could not have been less concerned that their card readers at the pump were compromised. I understand it happens and that's why I was trying to inform them. Their lack of concern has proven to me I need to avoid this particular station at all costs.

5 star great Indians , very helpful , smells like curry and they didn't scam me and they they left…read moreme with the thank you come Again , Definitely coming back to tomorrow

I'm a QuickTrip over RaceTrack...QT carries gift cards and RT doesn't…read more This QT is clean, organized & has friendly employees. Always a great place to get gas or a lottery ticket.

Walked in there today all the workers were huddled and having non-work related conversations (not a…read moreproblem I've worked retail I understand when the flow is business permits sometimes we choose to bs) my problem is when I walked up to the register to get gas everyone looked at me and no one came to serve me. One guy pointed at me for his coworker to check me out and when that guy finally came to the register I was looking down at the counter or something and as I look up again the guy's just standing at the register hands in pockets like "either she sees me or she doesn't" I look up and ask "oh is that the register?" He goes "yeah" I'm pissed because I'm just standing for nothing lol so I just ask for $25 on 3 & a cigarillo. I'd left my ID in the car so when he asked if I had it I said "no" he just kinda shrugged, shook his head and threw it down like "dumb girl". I pay for the gas and leave to get my ID. As I'm walking towards the door I hear the cashier FULLY GREET the person in line behind me!!! All I got was a STANCE. BS. I come back with my ID for the cigarillo and the same huddle was happening as before and the same cashier came to check me out still no greeting - I requested a different cashier immediately he goes "why?" I said "because I don't like your attitude" he just walks off like a pissed off teenager. He was a racist and he didn't wanna be at work. I'm a black woman, the person in line behind me (so worthy of a greeting from Mr. Cashier) was white and so was the cashier. I'm hurt, I feel humiliated, I feel outcasted. QT I'm disappointed in this location. QT is like the fricking Chic-fil-A of gas stations/convenience stores when it comes to customer service so idk who but someone needs to do an audit on the employees at this location. Choose better workers. Choose better people. The lady who helped me in place of the racist was very nice. But she was also the manager.

I rarely rate gas stations (because they are gas stations), but I was very surprised at a couple of…read morethings. For the first one, the person working there was very friendly. I feel like most people working aren't really friendly, so that was nice to deal with. And number two, but the main reason I am writing this review is because of the clean restroom. I try to avoid gas station bathrooms, unless it is a Buccees, but when your kid has to go, he has to go. I feel like you can judge a gas station based on the restroom, and this location didn't disappoint. Overall, I think this is a great location, and if I need gas and I am in the area, I will make sure to have enough gas to come back here.

AVOID THIS LOCATION IF YOU'RE TRYING TO AVOID COVID. They…read moreCLEARLY have signs posted on their doors saying face maks are required BUT DO NOT FOLLOW THEIR OWN SAFETY PROTOCALL. I will be placing this review on many other sites as wel. 90% of the people going in had No Masks. All the employees were wearing them but I stood around and watched as NOT A SINGLE EMPLOYEE SAID ANYTHNG TO THE UNMASKED CUSTOMERS!!! IF they don't care about our safety why should we care if they stay in business.

This is a relatively new RaceTrac and it's nice enough. It's on Park off of Hwy 75, so it's a busy…read morearea. The last time I was in this area, it was still being built, but now it's open for business. It has what you would expect..... fountain drinks, snacks, gas (of course) and the hot dogs are good. It's a very new building, but it's already looking a little worn and. Nothing bad, but the floor looks like it needs to be mopped, but that's understandable with all the foot traffic that comes through here. Other than that, it's a good place to stop.