Absolutely unacceptable experience at this Walgreens. My grandmother went in needing help locating…read moreher photo order and politely asked for assistance. Instead of offering any kind of basic customer service, a woman named Mary decided it was the perfect time to act rude, dismissive, and full of unnecessary attitude. Mary was incredibly sassy and disrespectful, making my elderly grandmother feel like a burden just for asking a simple question. She clearly had no patience and made it obvious she didn't want to help. If you don't like dealing with people, maybe don't work at the photo counter in a pharmacy that's supposed to serve the community? This store should be ashamed to have someone like that representing them. We will 100% be taking our business elsewhere and we'll be letting everyone we know do the same. Do better, Walgreens. Seniors deserve respect too.

Pharmacy was my main focus today. My wife had surgery and we had a number of things to pick up. The…read morepharmacy tech and the pharmacist were quite helpful and full of energy. I will continue to come to this pharmacy.

This review is really for Lewis. What a gem on Christmas Day!!!! This location was open bc it's 24…read morehours and it was so busy. Lewis would have never let it show. He was so fast and helpful and funny. Making small talk but keeping the lines moving. He really was such a joy when I'm sure working a holiday like Christmas AND being so busy probably isn't. Thanks Lewis:)

I'm going to do my best to make a long story short so bear with me. My dog requires daily…read moremedication I usually take his prescription to CVS with no issues, I was told they didn't have any in stock there or anywhere else, ok I'll try Walgreens. I drop the prescription off at Walgreens on Monday, here we are Thursday and I have called every day only to get the run around, on minute they are telling me it will be ready in 30 mins, then when I called an hour later they tell me oh no you talked to the call center they don't know anything let me look into this, she proceeds to tell me she doesn't have my dogs prescription on file and has no record of all my calls. Whatever I can get past that, so I just want to move forward, they tell me they only have half the prescription, that's fine I'll take it. I finally get the text I have been waiting for my prescription is ready! Woohoo off to the pharmacy I go. I get there only to be met with a bill for $115 for half a prescription, with CVS I get a full prescription for $37, you do the math, that's a pretty big difference pay more money for half the prescription!!!! What the heck. So I ask what is going on? The lady tells me there is a national shortage of the dose my dogs needs. I can get it in a different dose, but the vet needs to call it in, vet office is closed today. I sure wish someone would've communicated this sooner so this was all resolved a week ago!! I'm beyond disappointed and frustrated with the customer service I received from this Walgreens.

This is my corner Walgreens. I've been getting my prescriptions and last minute knickknacks from…read morehere since 2004. The pharmacy is wonderful! We used to have this one pharmacist for years who got to know us pretty well (...by drug store standards. I mean, she knew who we were by the number of ear infections, pink eyes, and colds my kids would get year-round). It was a cool relationship. Anyway, something happened to her but I don't know what it is was. Sad, she's not there anymore (Hold on I need a moment...ok I'm fine now.). The new pharmacists rotate quite a bit so my visits aren't personal anymore. The photo guy with the dreads is way cool! LOVE him! In fact, all the staff there have been friendly every visit. The store is always clean and typically have everything I need in stock. I especially like the discounts I get buying the Walgreen brand. Now, they have a rewards card! Cool! We get points for filling prescriptions too! Nice... I just started the program so don't know the benefits and value just yet. I'll post tips about that in the future. Bottom line: clean, friendly, affordable, and convenient.

This Walgreens is a ghost town. I've come here twice and they messed up my photo order. Both times…read moreI've had to wait for them to reprint even though they said they were ready. This time they can't find my order. The lady at the front was on a personal call and put her finger up telling me to wait. Never again will I come to this location

If there was a zero I would have given this location that . Been there 3 times within 3 days to get…read moremy kids passport size pictures done . Every time to be told either come again because they are understaffed . Only 1 person working there . Went today 2 employees 4 people in line . Went to photos counter Made sure they know we need help in photos . 5 minutes later the regular cashier line had 10 people in line . Just to be told to get in that line now and they will help us when it's our turn . Really Hire more employees Walgreens .

Walgreens is really just incompetent. They have one job and yet they don't know what any…read moreprescriptions are, how they are filled, how they are refilled, how they are distributed or delivered. their customer service skills are non existent. I am tethered to them due to my insurance company and that is the only reason I use their service. If you have a choice please shop around.

Today We went to the Walgreens pharmacy today on 3233 E. German road , Gilbert, Arizona . We are…read morefrom another state and needed some medications which we ran out of and went to this location. We were first greeted by a lovely person at the front cashier named Bianca . She is great ! We proceeded to head for the pharmacy department . We were met by the very lovely person , named Ariel . Ariel is "top of game" -- professional , knowledgeable , friendly and assisted us in getting my husband's medications efficiently and quickly . Ariel is a stellar person . Thank you . We returned to pick up the medications which were ready in a few hours ! This is great service ! We were greeted by Ariel again Gwen, Elijah -and Ashley . All super nice , professional and courteous ! This is how professionalism and "customer service" makes people who go to this Walgreens location wanting to return because of the human factor and knowledge that is presented by these employees ! I love this pharmacy , I loved meeting such competent and efficient and friendly people who represent Walgreens in such a positive manner ! Thank you !!! You made our day and you all helped get my husband's medications ready for him . Super place to shop too , clean and organized ! LSI

I am giving a 2 because of the pharmacist.. at least one professional in this dept. I am from out…read moreof town (Ohio)and take blood pressure meds. I was coming to the end of stash... over 30 days in AZ. I have had meds from Walgreens before. I called Friday 12... the process is the Walgreens call the Ohio Pharmacy to transfer order. With 3 hr time difference..Did not get to them before closing. I actually went to AZ pharmacy Pharmacist called even over the weekend that I still needed b/ p meds. Yes I have missed now and blood pressure 202/83 and 170/92 respectfully I called first thing on Monday, spoke with female... she was very nonchalant and appeared not interested in my story. Now Tuesday arrived since I received text med "in processing" now it appears it is filled at a different location. Very poor customer service!! Also can contribute to do harm to people. Some do not be working in healthcare!!!

I'm a full-time RV'er and every month I have my son pick up my medications and send them to my…read morecurrent location. Let's face it everyone is extremely busy and we've all got use to customer service lacking. The original Walgreen's I used was no exception, but it was out of the way for my son to pick my medication up, so I flipped to this Walgreens. The service, at the pharmacy, has been nothing but exceptional. Henriette, took the time to understand my unique situation, looked up discounts and contacted my insurance in order to make this transition as smooth as possible. Her efforts are very much appreciated.. Thank-you for your professionalism and patience.. Bobby

Thank you Eli for excellent service for my passport photo! He let us make sure everything looked…read morejust right :)

fell like the era of modern times is finally here, i just dumped cvs. i mean they had my meds ready…read morebefore i gave them my insurance card, less then an hour after my dr. appointment!!! at cvs ....tic...tic....tic......tic

The pharmacy needs to be more efficient. I've been waiting on my pain meds for three days. Now I…read moreknow they have a 30 day policy. But these people told my wife it's "only 3 days". I'm a stage 4 cancer patient and they have been sitting on the script for three days. Why is not filled and ready for pickup? I called and asked and they refused to work with me. I will be transferring my scripts to another location after dealing w a whole pharmacy team with no compassion or willingness to work with me.

The pharmacy is closed constantly. Absolutely awful! They need to communicate schedule betterread more

Been coming to this Walgreens for years for my prescriptions and they've been absolutely amazing!…read moreFar better than Fry's pharmacy in my opinion. They know me so well that they know I'm here for my prescription and it's so nice to have the same people I've known to work there. Makes it easier for me as a Deaf customer.

This is the closest Walgreens to our home, and I've always experienced good service. Today was our…read morefirst time scheduling an appointment for our flu and covid booster shots. We arrive 10 minutes before our appt and waited until the Pharmacy Tech was available to adminster our shots. We only waited an additional 10 minutes, as he was the only available tech at the time. He was able to get my husband and I completed fairly quickly. His bedside manner was lacking, but as someone who has manned my own office alone before, I get the focus and concentration on other things. Good visit overall and I am just happy that we are ready for the winter season and feel better protected!

stood around for 30 minutes with a crying baby because the pharmacist disagreed with the antibiotic…read moredosing from my doctor. they contacted the pharmacy but he said, nope. haven't gotten a call. just cold and rude to be honest. then after hassling me for 10 more minutes he tells me he doesn't even have the medicine in stock. waste of my time and rude as hell to a mother with a sick baby.

The BEST customer service in Casa grande I won't go to any…read moreother Walgreen They all know me by name I worked in customer service for 45 years, this staff at this particular Walgreen's is the best I've ever seen

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 11am-3pm