Absolutely unacceptable experience at this Walgreens. My grandmother went in needing help locating…read moreher photo order and politely asked for assistance. Instead of offering any kind of basic customer service, a woman named Mary decided it was the perfect time to act rude, dismissive, and full of unnecessary attitude. Mary was incredibly sassy and disrespectful, making my elderly grandmother feel like a burden just for asking a simple question. She clearly had no patience and made it obvious she didn't want to help. If you don't like dealing with people, maybe don't work at the photo counter in a pharmacy that's supposed to serve the community? This store should be ashamed to have someone like that representing them. We will 100% be taking our business elsewhere and we'll be letting everyone we know do the same. Do better, Walgreens. Seniors deserve respect too.

Pharmacy was my main focus today. My wife had surgery and we had a number of things to pick up. The…read morepharmacy tech and the pharmacist were quite helpful and full of energy. I will continue to come to this pharmacy.

This review is really for Lewis. What a gem on Christmas Day!!!! This location was open bc it's 24…read morehours and it was so busy. Lewis would have never let it show. He was so fast and helpful and funny. Making small talk but keeping the lines moving. He really was such a joy when I'm sure working a holiday like Christmas AND being so busy probably isn't. Thanks Lewis:)

I'm going to do my best to make a long story short so bear with me. My dog requires daily…read moremedication I usually take his prescription to CVS with no issues, I was told they didn't have any in stock there or anywhere else, ok I'll try Walgreens. I drop the prescription off at Walgreens on Monday, here we are Thursday and I have called every day only to get the run around, on minute they are telling me it will be ready in 30 mins, then when I called an hour later they tell me oh no you talked to the call center they don't know anything let me look into this, she proceeds to tell me she doesn't have my dogs prescription on file and has no record of all my calls. Whatever I can get past that, so I just want to move forward, they tell me they only have half the prescription, that's fine I'll take it. I finally get the text I have been waiting for my prescription is ready! Woohoo off to the pharmacy I go. I get there only to be met with a bill for $115 for half a prescription, with CVS I get a full prescription for $37, you do the math, that's a pretty big difference pay more money for half the prescription!!!! What the heck. So I ask what is going on? The lady tells me there is a national shortage of the dose my dogs needs. I can get it in a different dose, but the vet needs to call it in, vet office is closed today. I sure wish someone would've communicated this sooner so this was all resolved a week ago!! I'm beyond disappointed and frustrated with the customer service I received from this Walgreens.

I've never heard of a Walgreens that didn't have their pharmacy opened on the weekends, but whelp,…read morehere we are. The lady at the front counter suggested several other Walgreens that did have their pharmacy's open on Saturday which was nice and all. Unfortunately if you've had your script already sent here by your doctor's office you are out of luck until Monday.

really slow but still gave me my medication so i will not be knocking on deaths door soon #blessedread more

If there was a zero I would have given this location that . Been there 3 times within 3 days to get…read moremy kids passport size pictures done . Every time to be told either come again because they are understaffed . Only 1 person working there . Went today 2 employees 4 people in line . Went to photos counter Made sure they know we need help in photos . 5 minutes later the regular cashier line had 10 people in line . Just to be told to get in that line now and they will help us when it's our turn . Really Hire more employees Walgreens .

Walgreens is really just incompetent. They have one job and yet they don't know what any…read moreprescriptions are, how they are filled, how they are refilled, how they are distributed or delivered. their customer service skills are non existent. I am tethered to them due to my insurance company and that is the only reason I use their service. If you have a choice please shop around.

I was on hold about a simple prescription question for 8 minutes, then one of the staff picked up…read morethe phone just to slam it back down to hang up and end the call. I'm a 100% disabled Marine Scout Sniper that just had ankle surgery with 3 screws and a plate for a service connected injury. While I am writing this review, I'm currently on hold and have been for an additional 6 minutes and counting trying to figure out why someone disconnected the call. I just need my pain meds, this is completely unacceptable.

Today We went to the Walgreens pharmacy today on 3233 E. German road , Gilbert, Arizona . We are…read morefrom another state and needed some medications which we ran out of and went to this location. We were first greeted by a lovely person at the front cashier named Bianca . She is great ! We proceeded to head for the pharmacy department . We were met by the very lovely person , named Ariel . Ariel is "top of game" -- professional , knowledgeable , friendly and assisted us in getting my husband's medications efficiently and quickly . Ariel is a stellar person . Thank you . We returned to pick up the medications which were ready in a few hours ! This is great service ! We were greeted by Ariel again Gwen, Elijah -and Ashley . All super nice , professional and courteous ! This is how professionalism and "customer service" makes people who go to this Walgreens location wanting to return because of the human factor and knowledge that is presented by these employees ! I love this pharmacy , I loved meeting such competent and efficient and friendly people who represent Walgreens in such a positive manner ! Thank you !!! You made our day and you all helped get my husband's medications ready for him . Super place to shop too , clean and organized ! LSI

I'm a full-time RV'er and every month I have my son pick up my medications and send them to my…read morecurrent location. Let's face it everyone is extremely busy and we've all got use to customer service lacking. The original Walgreen's I used was no exception, but it was out of the way for my son to pick my medication up, so I flipped to this Walgreens. The service, at the pharmacy, has been nothing but exceptional. Henriette, took the time to understand my unique situation, looked up discounts and contacted my insurance in order to make this transition as smooth as possible. Her efforts are very much appreciated.. Thank-you for your professionalism and patience.. Bobby

Thank you Eli for excellent service for my passport photo! He let us make sure everything looked…read morejust right :)

If I could give 0 stars I would. I've been trying to get a prescription for my mom for about 7…read moredays. Finally on the day they are supposed to have the medication in stock, and she's received a message that the prescription is ready to be picked up. We go thru the drive-thru, it's about 3:00pm, waiting in line for 20 to 30 minutes just to get to the window where they told us that we don't have the prescription ready to but if you come back, it will be ready for you at 6:15pm. I said I will be back by 6:30pm. I am again waiting in the drive thru at about 6:20pm, waiting again for 20 to 30 minutes just to get to the window and they tell us, you have to come inside the store and be sitting in one of the chairs before we can even fill this prescription for you. Why? It's not a controlled substance or anything, Nope, it's just their policy. Why didn't someone tell me this when I tried to pick it up earlier in the day? I am super frustrated by this point, I go into the store, and of course there are about 4 people in line. Finally, after not helping 2 of the customers in front of me, (I will explain that in a moment), they tell me they don't have it in stock and they can only give me 5 days worth, Or I can wait until the 13th when they should receive it. I asked how much the copay would be for the 5 days or can I wait to pay for the whole thing on the 13th but still take the 5 days supply now, All of sudden they had enough to fill 30 days. To get this prescription filled cost me almost 2 hours of time today. Back to the 2 customers in front of me. I overheard the one lady tell the customer that because February only has 28 days in that why her prescription is short 2 days until she is able to get it refilled. Huh? What about the months that have 31 days in them, they don't give you 31 days of medication. The other customer was sent over by another Walgreens because they didn't have what she needed in stock, this is about 7:00pm, they told her she needs to contact her Doctor's office and have them discontinue the Prescription at the first Walgreens and have them send a new prescription to this Walgreens. I have never seen such a poorly run Pharmacy. I am looking to switch all of my Mom's medications to another pharmacy not Walgreens related.

Employees claim it's a horrible place to work and that they're going bankrupt. Many times there is…read moreonly 1 working, and not a pharmacist. Over priced and poor service. Guess they'll learn the hard way as they go out of business. Need staffing & lower prices. And timely script fills.

The pharmacy is closed constantly. Absolutely awful! They need to communicate schedule betterread more

Been coming to this Walgreens for years for my prescriptions and they've been absolutely amazing!…read moreFar better than Fry's pharmacy in my opinion. They know me so well that they know I'm here for my prescription and it's so nice to have the same people I've known to work there. Makes it easier for me as a Deaf customer.

This is the closest Walgreens to our home, and I've always experienced good service. Today was our…read morefirst time scheduling an appointment for our flu and covid booster shots. We arrive 10 minutes before our appt and waited until the Pharmacy Tech was available to adminster our shots. We only waited an additional 10 minutes, as he was the only available tech at the time. He was able to get my husband and I completed fairly quickly. His bedside manner was lacking, but as someone who has manned my own office alone before, I get the focus and concentration on other things. Good visit overall and I am just happy that we are ready for the winter season and feel better protected!

stood around for 30 minutes with a crying baby because the pharmacist disagreed with the antibiotic…read moredosing from my doctor. they contacted the pharmacy but he said, nope. haven't gotten a call. just cold and rude to be honest. then after hassling me for 10 more minutes he tells me he doesn't even have the medicine in stock. waste of my time and rude as hell to a mother with a sick baby.

The BEST customer service in Casa grande I won't go to any…read moreother Walgreen They all know me by name I worked in customer service for 45 years, this staff at this particular Walgreen's is the best I've ever seen

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 11am-3pm