Absolutely unacceptable experience at this Walgreens. My grandmother went in needing help locating…read moreher photo order and politely asked for assistance. Instead of offering any kind of basic customer service, a woman named Mary decided it was the perfect time to act rude, dismissive, and full of unnecessary attitude. Mary was incredibly sassy and disrespectful, making my elderly grandmother feel like a burden just for asking a simple question. She clearly had no patience and made it obvious she didn't want to help. If you don't like dealing with people, maybe don't work at the photo counter in a pharmacy that's supposed to serve the community? This store should be ashamed to have someone like that representing them. We will 100% be taking our business elsewhere and we'll be letting everyone we know do the same. Do better, Walgreens. Seniors deserve respect too.

Pharmacy was my main focus today. My wife had surgery and we had a number of things to pick up. The…read morepharmacy tech and the pharmacist were quite helpful and full of energy. I will continue to come to this pharmacy.

Their drive-thru pharmacy is like the fast food of prescriptions--quick, convenient, and you don't…read morehave to change out of your pajamas. It's perfect for those days when getting out of the car feels like climbing Everest. The wait times can be lenghty, but there is the option to park and jump inside if the last resort is needed. The pharmacists are friendly and still manage to answer all your questions through a window, which feels a bit like talking to a medication guru at a drive-thru confessional. Overall, it's a speedy, safe, and a way to handle your pharmacy needs without ever leaving your car. P.S. Greenfield road is currently under major construction, but they are still open.

Gave one star only because not possible to give 0. The WORST pharmacy I have ever had an experience…read morewith! If you go or call at 2am then you might get good service otherwise forget it. If you call at any other time especially during the daytime you are looking at the least an hour wait to get through to talk to anyone. I kid you not. If you go to pick something up at any time other than the middle of the night you are looking at long lines of tired and frustrated people ahead of you and long wait times. I don't know how any place can be so incompetent other than they have a huge workload and only limited staff to take care of it. I have also had the experience of being told via text that my medication was ready to pick up only to go there and find they did not even have it, and had no idea what happened to it. This has happened more than once. Another time they refused to fill a medicati on without speaking to my Dr first. I was told if a call was from a Drs office it would go directly to the pharmacist's personal line so there would be no wait time. Lie. My Dr tried to call them however after waiting for 15 minutes with no one picking up he had to go. The pharmacy refused to take any responsibility or offer any solutions and continued to refused to fill the prescription even though it was a med I had been taking for years and getting from them and had terrible withdrawal symptoms as seizures and up to death if it was suddenly stopped without tapering off. I advised them of this as I had been out of the med for several days and was experiencing withdrawal symptoms however they still refused to fill it before speaking to my Dr.who tried but was unable to reach them. Totally uncaring, nasty, unhelpful attitudes. Some of the staff are like a joke for instance the night pharmacist Nick who refused to fill that prescription without first talking to my Dr and even though I wasn't asking him to do that at that moment I was asking him to explain why since it was one of my regualar meds I'd been taking for years. I was at the drive through window and there he stood at the window wearing a mask and yelling at me so loudly that the speaker was totally distorted and I could not understand a word he was saying, other than that it was something about refusing to fill my script. When I told him I could not understand a word he was saying he put his hands on his hips and said "I'm not taking the mask off!!!" Lol I wasn't even asking him to take the mask off just telling him I could not understand him with the speaker all distorted. I wish I would have taken a video of him he was a total joke. Like a little boy throwing a temper tantrum not a professional pharmacist. Enough said. Don't go there.

You would think the people in charge of giving sick people medicine would be a little helpful if…read morethey can. The 2 dudes that I just dealt with at this pharmacy were insanely unhelpful and rude. Came in to pick up my prescription at 6:45 and they said they can't cause they close in 15 minutes... ok fine, no worries. "will I be able to pick it up tomorrow when the pharmacy opens?" .... I was told "not until 2 hours after we open cause we have other things to do"... ASSHOLES. thanks! Guess I'll go with out my medicine for a few days!!! :) FUCK YOU

This Walgreens is a ghost town. I've come here twice and they messed up my photo order. Both times…read moreI've had to wait for them to reprint even though they said they were ready. This time they can't find my order. The lady at the front was on a personal call and put her finger up telling me to wait. Never again will I come to this location

I can't believe all the poor reviews I've read. I have been coming to this Walgreens for over 5…read moreyears and have had nothing but great experiences. I hear people saying they are understaffed, which is true. It's typically only 2 people working, but it's not a big deal. They are friendly, especially Jeffery!

If there was a zero I would have given this location that . Been there 3 times within 3 days to get…read moremy kids passport size pictures done . Every time to be told either come again because they are understaffed . Only 1 person working there . Went today 2 employees 4 people in line . Went to photos counter Made sure they know we need help in photos . 5 minutes later the regular cashier line had 10 people in line . Just to be told to get in that line now and they will help us when it's our turn . Really Hire more employees Walgreens .

I am giving a 2 because of the pharmacist.. at least one professional in this dept. I am from out…read moreof town (Ohio)and take blood pressure meds. I was coming to the end of stash... over 30 days in AZ. I have had meds from Walgreens before. I called Friday 12... the process is the Walgreens call the Ohio Pharmacy to transfer order. With 3 hr time difference..Did not get to them before closing. I actually went to AZ pharmacy Pharmacist called even over the weekend that I still needed b/ p meds. Yes I have missed now and blood pressure 202/83 and 170/92 respectfully I called first thing on Monday, spoke with female... she was very nonchalant and appeared not interested in my story. Now Tuesday arrived since I received text med "in processing" now it appears it is filled at a different location. Very poor customer service!! Also can contribute to do harm to people. Some do not be working in healthcare!!!

I was on hold about a simple prescription question for 8 minutes, then one of the staff picked up…read morethe phone just to slam it back down to hang up and end the call. I'm a 100% disabled Marine Scout Sniper that just had ankle surgery with 3 screws and a plate for a service connected injury. While I am writing this review, I'm currently on hold and have been for an additional 6 minutes and counting trying to figure out why someone disconnected the call. I just need my pain meds, this is completely unacceptable.

I'm a full-time RV'er and every month I have my son pick up my medications and send them to my…read morecurrent location. Let's face it everyone is extremely busy and we've all got use to customer service lacking. The original Walgreen's I used was no exception, but it was out of the way for my son to pick my medication up, so I flipped to this Walgreens. The service, at the pharmacy, has been nothing but exceptional. Henriette, took the time to understand my unique situation, looked up discounts and contacted my insurance in order to make this transition as smooth as possible. Her efforts are very much appreciated.. Thank-you for your professionalism and patience.. Bobby

Thank you Eli for excellent service for my passport photo! He let us make sure everything looked…read morejust right :)

Horrible pharmacy! my wife and I were in the drive through…read morepharmacy at 7:30pm and the third car back. We made it to the second car back and the car at the window and the pharmacist docked around long enough so when we pulled up at 8:01 the ass holes shut the windows and said to come back in the morning! Don't go here go to CVS for customer service!

The pharmacy needs to be more efficient. I've been waiting on my pain meds for three days. Now I…read moreknow they have a 30 day policy. But these people told my wife it's "only 3 days". I'm a stage 4 cancer patient and they have been sitting on the script for three days. Why is not filled and ready for pickup? I called and asked and they refused to work with me. I will be transferring my scripts to another location after dealing w a whole pharmacy team with no compassion or willingness to work with me.

Been coming to this Walgreens for years for my prescriptions and they've been absolutely amazing!…read moreFar better than Fry's pharmacy in my opinion. They know me so well that they know I'm here for my prescription and it's so nice to have the same people I've known to work there. Makes it easier for me as a Deaf customer.

The pharmacy is closed constantly. Absolutely awful! They need to communicate schedule betterread more

This is the closest Walgreens to our home, and I've always experienced good service. Today was our…read morefirst time scheduling an appointment for our flu and covid booster shots. We arrive 10 minutes before our appt and waited until the Pharmacy Tech was available to adminster our shots. We only waited an additional 10 minutes, as he was the only available tech at the time. He was able to get my husband and I completed fairly quickly. His bedside manner was lacking, but as someone who has manned my own office alone before, I get the focus and concentration on other things. Good visit overall and I am just happy that we are ready for the winter season and feel better protected!

stood around for 30 minutes with a crying baby because the pharmacist disagreed with the antibiotic…read moredosing from my doctor. they contacted the pharmacy but he said, nope. haven't gotten a call. just cold and rude to be honest. then after hassling me for 10 more minutes he tells me he doesn't even have the medicine in stock. waste of my time and rude as hell to a mother with a sick baby.

The BEST customer service in Casa grande I won't go to any…read moreother Walgreen They all know me by name I worked in customer service for 45 years, this staff at this particular Walgreen's is the best I've ever seen

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 11am-3pm