I am new to the area and I had the same woman from my old area doing my eyebrows for the last 15…read moreyears. I was hesitant to try someone new, but I really needed to find someone local. I made an appointment and Kena did my eyebrows. She started with very little to just shape them and asked if I wanted more, less, higher arch etc. I walked out of there with the nicest eyebrows I have had in the last 15 years. She was better than my other girl. I was so excited. Pricing is fair, service is great. Will be my new go to

I have been going here but the last time I went the girl was absolutely horrible! She left dye on…read morethe side of my face and my eyebrows were threaded and tinted! They look horrible and this is right before a trip I am taking overseas! I feel so self conscious about how horrible they look. Never going back!

I would be remiss if I did not share my experience. I normally do not leave reviews, but my last…read morevisit left me with a very negative impression. I have been a loyal EWC customer for almost 10 years and have always had excellent service at various locations. Unfortunately, the Durbin location was the first time I walked away genuinely disappointed -- and it had nothing to do with the wax specialist, who was wonderful. The issue was the front desk receptionist. She was extremely rude and dismissive, rolling her eyes and speaking in a condescending manner. As the first point of contact for customers, she should be polite, patient, and welcoming. Instead, her tone and attitude were completely inappropriate.I was approximately ten minutes late due to traffic, and when I approached the desk, she spoke to me as if I were a child arriving late to class. I also had to wait for her to check out the customer ahead of me -- which took at least five minutes -- so the "lateness" was hardly one-sided. Even that customer looked visibly frustrated with her behavior. When I checked in and explained that traffic had delayed me, she told me she would "let it slide this time," but made a point to emphasize that being nine minutes late would result in a charge. She then handed me three forms to sign, stating they were "so I understand the policy." There are a hundred ways to communicate a policy professionally and respectfully. Delivering it in a punitive and humiliating manner is unacceptable. As I was heading to the back for my service, I saw her roll her eyes again. That was entirely unnecessary and unprofessional. This was my first poor experience with EWC, and I want to believe she may have been having a bad day. But if that is the case, she should have stayed home instead of projecting that negativity onto customers who come in expecting a pleasant and professional environment from a reputable company. She is simply not an appropriate first face for customer engagement. Management should strongly reconsider who they place at the front desk; someone who smiles, radiates positivity, and represents the EWC brand appropriately would make a world of difference.

Perri was great! She made me feel very welcome, and she has a calming personality. It's not easy…read morewhen you see someone for the first time to have your lady bits touched up, but she made this process easier than ever. She has a very body-positive demeanor, which is so important. The entire salon is beautiful decorated and well-lit. The prices are reasonable, and everyone seems to be very happy to be there. I already have my next appointment booked!

I love this place! Rachael is fabulous at doing your brows lips etc. She is kind, polite,…read morethoughtful, and reliable. For these reasons, she is normally booked, but it's worth it worth the weight for sure. Don't hesitate to try out melt wax and Rachael.

Rachel takes some of the sting out of waxing. She's friendly and does a great job. Her space is…read moreclean, bright, and cheerful. Prices are fair and the location is great. Going to book my next appointment now.

I can always count on my massage therapist To get rid of my trigger points in my shoulders, upper…read moreback and lower back. The receptionists are always friendly and accommodating. The rooms and linens are always clean. I have been with Spavia for years. I always recommend this place to friends and family.

Theresa is the reason I will NEVER go to this location again. I have been a member for 3 years. How…read moreunprofessional I have 5 rollovers spa appointments to use and ask for a suggestion for my facial and disregarded that and then told me the woman who usually does my facial cannot and ultimately waited for me to ask for a suggestion because the other 2 options I have no longer work there, which makes sense to me now more than ever. But to shout at me after seeing who would be available for me to reschedule with someone else considering Therea hollared while reviewing two other options , her dad is dying, was completing unprofessional and uncalled for I didn't ask why I just stated it was impressive because Magda was going to Poland and I thought it was interesting how she was able to move such a big trip and then I was abruptly told on the sad news which made me feel extremely uncomfortable more uncomfortable then I already was since the beginning of the discussion. I will be using my points and drive all the way to Orlando or to the location in NJ when I am up north for holiday to use up my 5 sessions I have and cancel my membership asap!

First time at this new salon. Came as a walk in and was greeted and seated quickly. Very clean and…read moremodern. I like that the TV's are discreet and there are only 2. Prices are reasonable and the classic pedicure was good.

I have genuinely never had an experience like this at a nail salon. During my appointment, I was…read moreaccidentally sprayed/soaked with water not once, but TWICE because of the pedicure equipment being faced the wrong direction. I was completely soaked--my sweatshirt and shorts were wet, and I was literally sitting in a puddle of water. To make matters worse, my soda was dropped into the pedicure foot bowl, and after everything that happened, they still expected me to pay full price. I had to ask if there was going to be a discount for my experience and best they could do was $10 off..... The entire appointment also took almost 2.5 hours just to complete my pedicure and full set, which made an already frustrating experience even worse. Accidents happen, and I'm normally very understanding and I was beyond kind my whole appointment, but being soaked twice, having my drink dropped into the foot bath, sitting in wet clothes and a puddle for the remainder of the appointment, and then still being expected to pay full price was unacceptable. I left feeling like there was very little concern for how poorly the appointment had gone. Definitely not the relaxing nail salon experience I paid for or expected

Great customer service. Good prices for services offered. Nice location and cute office!read more

Just got an excellent facial from Lindsey! I feel like you always have to choose between relaxation…read moreor results at other places. But she delivered both for me yesterday. My skin feels amazing, and I really enjoyed an hour of just turning my brain off. Thank you, and can't wait for my next appointment!

Thanks for another amazing hydra facial Franki!!! Walked out with that fresh skin glowread more

Love how everyone makes you feel relaxed and comfortable. No one is trying to up sale or talk you…read moreinto something you don't need. I've been to multiple different laser clinics and Hello Smooth is by far favorite.

Outstanding service. From greetings as you walk in the door to check out…read more Clean. Professional. And most importantly, competent. Never going back to hot wax again! Make an appointment, for sure!

Had a wonderful experience beginning to end at Sugar Sugar! This salon was about a 45 min drive…read morefor me, but it was well worth it! I opted for a "sunkissed" spray tan as I was a bridesmaid in a March wedding and have absolutely no color atm. 1) scheduling online was so easy, and they send you plenty of reminders 2) salon is so cute and clean & girly 3) staff member Christina was sweet and professional and explained everything clearly. I felt very comfortable with her 4) I absolutely loved my sunkissed spray tan! Best part was minimal odor and it's fading so naturally. 5) price seemed appropriate for the quality of the spray tan and the aesthetics of the salon Thank you Christina at Sugar Sugar for making me feel so pretty & naturally tan!

I've been consistently getting my nails done here for almost a year now. Everyone is super…read morefriendly, the vibe is really fancy, they offer drinks, and always do a fantastic job. I definitely will continue going!

As always, Brenda delivers on any pinterest inspo I show her... even if it keeps her there late…read more(which i always do...lol).... thanks for never rushing through my appt and making sure the mani always comes out perfect

It is so beautiful and magical it smells so beautiful the staff are very friendly and helpful and…read moreknowledgeable and always organized and clean and very respectful caring and caring kind thank you for your service and hard work devotion to the community others very organized and clean always very sweet supportive and kind people thank you for everything. Hugs Lauren

I got a haircut and a perm done by Tracy. I could not be more happy with the experience. she was…read moreprofessional, friendly, and really made me feel like I was among friends and the salon was clean really pretty and cute. If you're looking for amazing services at a reasonable price with someone who takes the time and patience to listen to your wants. This is the place to go. I'll definitely be coming back.