If i could give a zero, I would. Me and my sister went here before our trip tomorrow. We both left not "so happy". First off as soon as we walked into the door (we were the only customers there), we wanted to look at the colors and immediately were bombarded by workers that were adamant we sit down even though we havent even figured out the color we wanted yet; wanting to talk to each other about the choice. But we gave in and were immediately confused because they didnt sit us next to each other even though we were the only ones. My sister literally sat exactly behind me. We asked to be moved to sit together so we can talk but they just smiled and continued to do our nails right where we were. But the real reason I would give a true zero is for what happened next... as "Joe" is doing my nails. He gets to my pinky with the acrylic powder and i tell him right away that its not rounded at the top, its a square shape and bumpy. (Looked like a valley). He said "its okay, i have to buff and file, itll look good at the end promise". I ofcourse, go with it because I never get my nails done, i dont know the steps. I trusted the man. He then continues on, and starts to paint my nails. I stop him and tell him he never fixed the pinky. He proceeds to say no no its okay. But i tell him no, its not! I move my hand all directions so he understands and sees what i see and make him feel it. He gets upset and says i already painted it. I said okay? I told you earlier it was wrong! He then proceeds to raise his voice and say that since i turned my head to talk to my sister (that they sat behind me) that it was my fault. I immediately stop him there and say that is not an excuse because i caught the issue early and made him aware and he never said anything and i never moved my hand even when my head turned. He stayed quiet and was so upset i was asking him to make his mistake right that he takes his drill and starts taking off the paint and filing my pinky that the nail flakes being filed off went on the entire left hand because he didnt cover the other fingers. So now all of my left hand fingers need to be redone because the nail flakes were stuck in the paint. So he gets even more mad which i can tell from how aggressive his filing got that it hurt! He chipped the pinky tip and repaired it with the powder. Then as it was drying . I asked him to clean up the under layer of my right hand nails so at least that hand is done. He gets upset but he does drill it quickly to which my thumb got messed up. But i told him to just stop and not worry about my right hand anymore. I dont have time to be here longer. (Already there for over one and a half hours). He continues back with my left hand. Rushing so much that the gel never set properly so now the tops have streaks and are chipped already. I got there at 1230 and left there at 2:30. Its 4 now. Thats crazy thats theyre messed up and chipped already. The acrylic on my left hand is attached to my skin and not cleaned up. This was the worst experience i have ever had at a nail salon. I will never be back. So rude and unprofessional. The sweet lady at the front desk asked to look at my nails after I told her i am going to leave a poor review from the service I received, while i was paying but i was so upset at this point i wanted to just get out of there. I was there for 2 hours just for a simple set. OH, also!! They charged me an extra 5.94 for "shaping". Excuse me? Isnt that included and apart of the whole thing for me paying for a manicure??. You cant do nails without shaping. Thats how you make them. $70 down the drain. (No designs, nothing extra was asked for). My sisters nails; long story short. The lady didnt know english and she told her multiple times what she wanted and showed pictures but she still didnt give her what she wanted. She left very upset too read more