I was a walk in, was seated right away. I had a mani and pedi done. I forgot my attendants name but she was great. The place is clean and staff is friendly and welcoming. This is my new favorite place. read more

I have been Coming to ritzy nail salon for over a year I have always had great service until today. It was the worst experience I have ever had the lady seemed as though she didn't care about what I wanted I was here for 15 min I had gotten a deluxe pedicure like I always do and she went so fast. She barely massaged my feet she did not take her time she cut my cuticle then had the audacity to use alcohol on them and acetone which burned. Then was willing to let me leave with wet nails. She then did my eyebrows did not take her time and did not get all the hair or make it look nice. I just feel like I was not cared about and was rushed out the door when it was not busy at all when I came in read more

Ritzy Nail Spa - Nail Salons Near Me - Jacksonville, Florida

My wife and I were on the north side of town and she decided while we were there to get her nails done. I looked on Yelp and noticed Ritzy Nail Spa was walking distance to us. My wife has never been to this nail spa before and was worried about it. She walked in and was seated right away. The nail technician started her nails right away. Even though the nail technician didn't speak much to her; my wife was happy with her nails when she was done. If we were in the area again and needed her nails done she would go back again. Even after three days her nails still look great! read more

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Customer service is good. Currently letting my nails breathe so I went in today for a pedicure with Anthony. The pressure he applied felt amazing. I highly recommend him or Mimi for the pedicure. Ms Ly for the nails. I anytime before 2 during the week is not as packed. read more

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DON'T DO IT! Oh baby I should have read the reviews before going here. Several issues. My niece wanted designs on her gel manicure. She tried to show the lady a photo on the phone. The lady told her to put the phone down and pick a color. Did not ask her once if she wanted a design and even when my niece tried to speak up she ignored her. Rude. I was in another part of the shop getting my nails done so I missed the interaction. She also filed her nails too much on the side. The lady doing my nails filed them too hard on the sides as well and I left so sore after my acrylic set. My sister who got a gel manicure got her nails cut so short one of them was bleeding. I'll never go back to this salon. I do not recommend it. There's several others to try in the area. read more

BAD NAIL POLISH, TECHS, AND PEDICURE. Subject: Unacceptable Conduct and Discriminatory Treatment at Rizy Nail Spa. I am writing to express my deep concern regarding the unprofessional and offensive behavior I witnessed during a recent visit to your establishment. I brought my granddaughter with me, and although staff were unaware of her Vietnamese heritage, they openly made derogatory remarks about clients--seemingly unaware that some of those clients were within earshot. Throughout our visit, I observed staff mocking the physical appearance of patrons, including comments about foot size and body shape, using language that was vulgar and deeply disrespectful. I recorded portions of this behavior, which included staff laughing loudly, making inappropriate jokes, and referring to clients using offensive terms. There was also a noticeable disparity in how clients were treated. White women received extended hand and arm massages with lotion, while Black women were given minimal attention--only a few drops of oil on their cuticles. Staff expressed frustration when certain clients didn't offer additional tips, and I witnessed instances of overcharging without explanation. This experience was not only uncomfortable--it was demeaning. I will not be returning, and I urge management to address these issues immediately to ensure respectful and equitable treatment for all clients. read more

I can see why consumers are resorting to press on nails. It's barely been 1 week after spending 140+ on nails and feet and my nail break in half. I go in for a repair and they charge $10 for 1 nail and guess what today another nail broke. Never again!!!! read more

This nail salon is always a hit or miss. They do good pedicures sometimes. But nails it's always an epic fail. I went in today for a full set and I told him they were too wide, he then ask well do you want coffin. No! I want square I've never had this issue before with voicing my concern. I was going to get French on my nails but decided after he horribly tried to fix the wideness to just get clear. I won't return I can't keep having good and bad outcomes here. I need consistency from everyone. And once I find someone in there that does good work they leave. So I'll leave too! read more

Ritzy Nail Spa - Nail Salons Near Me - Jacksonville, Florida

I love this nail shop! My favorite in the city. They are so kind and the environment is always very relaxing and clean. read more

Ritzy Nail Spa - Nail Salons Near Me - Jacksonville, Florida

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I was optimistic about this place and that was short lived. They rush your service, have the highest pricing I've been to in JAX, and don't update their business hours on the internet. Please choose a different spot to spend your money. read more

Horrible hygiene. Using dirty instruments and towels. Will not return to this establishment

Let me start by saying I love this place. The location is great, they offer beverages and my nails always look amazing. The only drawback is the wait. Every time I go right when they open, the wait is always an hour just to get my nails done- acrylic fill in. If you go hours after they open, the wait will be over 1 hour. If you're getting a pedicure you will only have to wait around 30min. There are way more people in the shop qualified to give pedis vs the techs that are able to do nails. Again, once I'm in the chair, the service is amazing and things move pretty fast. I recommend this place if you want good service and have a few hours. read more

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The was the worst experience I ever had at a nail salon. The wait was 1 hour which was ok. But the mail tech cut me 3 times. One with the electric file you took the skin off one of my toes. Cut me with the blade on the bottom of my foot. Then click me with the cuticle trimmer. Next she jammed my big toe by spreading it too far. She lifted my leg real high which I was having issues with my hip on that side. Once she was done she walked right to the register for me to pay. I was not offered to sit anywhere to dry my nails. This was my 1st and last time at this salon. read more

I went in on a gift card and ended up paying almost $30 extra because they didn't listen. They did not do my cuticles, the paint was poorly applied and my nails are thick and uneven. I'm absolutely horrified and frustrated because now I have to find the time and extra money to get them removed. I have three small children and never get to do anything for myself due to lack of childcare and additional funds and this was definitely a huge disappointment in that area. The quality is the worst I've ever had. I would have insisted they fix it but when I asked them to several times it kept getting worse and I had to get back to my kidnot recommend. read more

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Ritzy Nails did a great job doing my nails. I've been to a few places before that just missed the mark on painting non acrylic nails. I was very impressed with my nail professional James. He made my nails and toes look great. I decided to get the pistachio green on my nails and toes. The toes only required the regular nail polish, but I paid an additional $15 to get my nails painted with gel. My nails lasted over 2 weeks unfortunately my nails grew out faster than I would have like. My toes still look good. Regardless, I really enjoyed my experience and will come back again. read more

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Great service. Got the deluxe pedicure and they massage and really take their time with the service. This was my second visit and will be returning. read more

Stopped in for a pedicure. I got the deluxe for $40. It lasted over an hour. The message was long and done well. Include hot stone, wax, and hot towels. read more

SNS Dip The color is all over me and the edges on my cuticles look so rough. I NEVER write bad reviews but this was unbelievable. read more

Ritzy Nail Spa - SNS Dip The color is all over me and the edges on my cuticles look so rough. I NEVER write bad reviews but this was unbelievable. - Nail Salons Near Me - Jacksonville, Florida

There is not a single time I go here and I am not absolutely satisfied. The service the speed the work itself. Everyone here is a delight!!!

Love the work by Nancy and Lee. My nails and pedicures are always done to perfection.

Absolutely amazing! Best nail salon I've ever been to. I had Apple and she was so funny sweet, helpful, and did an amazing job! Welcoming atmosphere, fabulous social and friendly employees who gave tips on how to remove gel at home and take care of my ingrown toenails. Wish we had somewhere this nice back home! read more

Ritzy Nail Spa - Nail Salons Near Me - Jacksonville, Florida

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Jacky is the best! We'll come back to this... This is the first time since the reopening that I have been back here. I had called ahead and scheduled a super deluxe pedicure and manicure with SNS powder nail application. Calling in to make the appointment was easy. I'd suggest mentioning the need for a mask during the scheduling process. But I heard from a friend they were requiring masks so I was already prepared. But never fear, if you didn't know or forgot, they sell an assortment of colored masks for (I think they said) $1.00 but I could have misheard. When I got there, I let them know my name and who I was there to see. I was about 5-10 minutes early so I didn't expect to be seen right away but Jacky was ready for me. He gave me the color palette to choose from and I let him know I just wanted clear. He asked why and I explained that I like natural looking nails AND I was sneaking a pampering without my daughter and newly colored nails = big give away. He suggested for the dip nails a light pink which would still look natural but wouldn't fade to yellow as it ages. I was cool with that. The super deluxe pedicure was great. Felt so good and relaxing. They have a plastic shield at all the stations. And as soon as a person gets up, someone wipes the station down. When he finished the pedicure we moved to his fingernail station which also had a plastic shield. He got out the powder and I noticed his nails. They were healthy and nice and I told him so. That I want my nails to be beautiful and healthy. The reason Jacky is the best: he understood at that point what I was trying to achieve with the clear powder polish. He provided some much needed education and suggested a plan to get my damaged nails back on track. To be heard is everything, especially in today's climate. Thank you Jacky! read more

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Had some time to kill and took a chance. Amazing service and quality job. I'd def come again if ever in the area.

Today was my first visit at this new nail salon up here on the northside: Ritzy Nail Spa. I decided to give this place a try because I had yet to find a nail salon that I liked up here. I decided to try the Deluxe Pedicure & my usual fingernail choice-SNS/dip powder manicure. The massage portion of my pedicure left very little to be desired, that's what brings the rating down a star for me. The nail tech did a beautiful job with shaping my toe nails and cleaning up the calluses, however when I get pedicures, the massage is what I look forward to the most. The SNS manicure was done by John. He did a pretty good job with the shaping of my fingernails. However he & I made a deal-if these nails last about as long as they usually do, 3 weeks, then I'll be back to see him. I usually drive all the way out to the town center because my usual place gives amazing massages with the pedicures, but the past couple of times the SNS manicures haven't been the best which is why I decided to check Ritzy out today. I usually give new-to-me places two tries before I give my final opinion, so I'll be back to see if they can earn a star or two back with the pedicure massage and if my SNS manicure lasts as long as I like. read more

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This nail salon is amazing. I went Tuesday in the afternoon and they weren't busy. Waited 5 minutes for an open spot. Gave me enough time to pick out a color and design. My nail tech was Trieu (Hope I spelled it right). He was amazing. Very caring and sweet. I picked out a hard design and he did an outstanding job. They also have their social media on display so you can see their previous work. All amazing nail technicians and super sweet. read more

Ritzy Nail Spa - Acrylic full set, design - Nail Salons Near Me - Jacksonville, Florida

My friend and I went there a time before this time by my self last time she got a pedicure and I got an ombré full set she seemed happy and relaxed when we left and I was so happy and pleased with my nails. This time I went by myself it's very close to valentines day so I got some V DAY NAILS. I showed her a picture and she did exactly as shown I am so In love I also got a pedicure, which I'm very please with as well read more

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Overall the place was nice and clean (from eyes view). I received a full in and pedi. My pedi tech should me a new trick with bright colors to make them seem brighter. She did one coat of white and then the color of my choice. I wanted yellow this time, never had it on my toes. The lady who did my nails, happens to be the manager and I don't know if today just wasn't a good day, but honey had an attitude. From the moment I walked in and she asked what services I wanted, I felt an unpleasant spirit. Then to top it off, she got mad cause I didn't leave her a tip. read more

Ritzy Nail Spa - I think this yellow looks good - Nail Salons Near Me - Jacksonville, Florida

Very good service but you need to ask prices prior to being serviced and watch them at the register. I have caught them twice adding a service I didn't receive and adding an additional tip. Please don't add my tip for me. Allow me to add it myself. I always tip but if not careful you will overly tip. read more

My first visit to Ritzy was pretty good! I got taken back to a seat right away and got started with my SNS manicure right away. My technician was flexible with me changing my color a few times (it was a bit dark, and it didn't seem like the colors matched the pots correctly all the time) and worked quickly. My nails came out so beautiful, and I will be going back again!! read more

I got my nails done Monday night, it's now Wednesday morning. They are very dull and dented up. You can also see clearly where they drilled over my skin in many spots. My fingers are still very sore. I was optimistic that at LEAST they ended up looking good despite my bad experience, but now they don't even look good. read more

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I went in to get a fill-in and nail polish change on my toes oh nothing special at all no gel. They charge me $75. It was absolutely rip off that was not the listed prices. I will be calling the Better Business Bureau. I will be riding a Google review. Well they absolutely overcharged me and I am so disappointed and I would not recommend anyone to go there and I will be following up. read more

I use to love this place, actually forgave a couple of time that they did a bad job on acrylics and they had to redo them... but the last time I was there which was a Sunday afternoon they had the worst customer services and the quality of the nail technicians were horrendous. Never again will I go there. Beware!!!!!! read more

Very pleased with my sns/dip nails! I did feel like it was a overpriced though. $50 just for my nails. (I needed sns removed and she did cut my cuticles also) read more

Ritzy Nail Spa - Nail Salons Near Me - Jacksonville, Florida

Amazing job with my nails! Beautiful salon. Staff is very friendly. Very clean, highly recommend going here and my nail technician lee was awesome she was able to do exactly what I waned. read more

Very clean and efficient. I didn't get my technicians name, but he did an amazing job. The price was very good and they didn't try to sell you services you don't want. read more

After being cut, your optimism diminishes, then after telling them multiple times that I want my nails round not box/square, they not only still make them square, but file them all jagged and make my hands look worse than I came in. I'm sad and they weren't as pleasant as I had hoped. It looks nice inside though. read more

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My fiancé just moved here to Jacksonville and I'm in the works of moving here too and when coming here my main concern was finding the best nail shop to do my pedicure! As a educator and dancer I'm on my feet at least 16-18hours of the day and I get my feet done regularly. I was SOOOO happy to find this place! The simple fact they even offer hot stone massage for a regular pedicure is insane to me! I come from Cali where they charge 5-25$ extra for anything like that so to come here to just have the whole bundle for a good price hits the jackpot for me! Apple did my feet and all I gotta say it thank you and you will be seeing me on the regular soon! read more

I had a deluxe gel manicure & pedicure combo and loved it. Great atmosphere, wait wasn't too long, the most extensive selection of nail colors I've ever seen. Left feeling brand new and super relaxed. read more

Best nail salon in River City area. Takes their time and my nails have always looked great! Very professional and a TON of dip colors. read more

Ritzy Nail Spa - Dip nails - Nail Salons Near Me - Jacksonville, Florida

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Excellent services the owner Nancy has been my nailed tech for 10 years!! Nancy and niece Thi are the greatest in there craft read more