I had such a great experience with Hana. She listens so well and made my experience very relaxing.read more

I would definitely recommend Roxy Nail Salon! They do a great job!! They are always punctual (no…read morewaiting) and it's easy to schedule an appointment. The nail shop is clean and decorated nicely. They also offer a selection of complimentary beverages.

I made a last minute appointment to get SNS here and by time time I got there, they were completely…read morebusy. I didn't request anyone specific so I'd still have to wait. Mrs.Tanya approached me and asked me what I'd like to get. I told her and we went over to her station. She examined my nails and recommended that I get acrylic this time and then SNS down the road as my nails were really flimsy and needed to grow out some more. Acrylics are not my favorite but I decided to trust her. She ended up doing a beautiful job on my nails and was able to use the same color I had wanted in SNS. you can really tell she takes pride in her work. She asked if I wanted a pedicure and I didn't need one at the time but I did need my eyebrows done. Again, amazing job. I'm definitely going back to see her.

I gave this salon multiple chances because my first two experiences were positive, but my visit on…read moreJune 4 completely changed my opinion and ensured that I will not be returning. My first appointment was in April for a short square acrylic French tip set. The nails came out beautiful, and while I felt the $85 charge for a soak-off and new set was higher than many other salons in Jacksonville, I was happy with the final result. I returned in mid-May for a fill-in, which cost $60. Again, I thought the price was steep for a fill, but the work was done well enough that I decided to come back. Unfortunately, my experience on June 4 was unacceptable from both a service and customer service standpoint. I came in for another fill and specifically requested that my nails remain the same length and shape. I have consistently worn square nails during my visits to this salon. The nail technician working on me began filing away a significant amount of the acrylic despite my request to keep the length. I also noticed that she only applied acrylic to the grown-out area rather than rebalancing the entire nail, leaving my nails feeling extremely thin and vulnerable to breaking. As she continued shaping them, I noticed my square nails were being filed into a coffin shape. I politely asked if the sides could be straightened because they looked too curved. Since there was a language barrier, another employee came over to assist. Instead of addressing my concern, I was told that the shape had changed because the technician was "following the shape of my natural nails" and that hitting or banging my hands could change the shape. As someone who has been getting acrylic nails for over 15 years, I know the difference between normal wear and a nail being reshaped during a fill. The explanation made no sense and felt dismissive. When I reiterated that I wanted square nails, the same shape I originally came in with, I was told that if I wanted square nails, I should get a completely new set. I found this confusing because I wasn't asking for a different shape; I was asking for the same shape I have had during every visit. When I questioned this, the employee and the technician laughed. Whether that was their intention or not, it came across as incredibly unprofessional and disrespectful. There was nothing funny about the situation from my perspective and I felt my concerns were being dismissed rather than addressed. The employee then stated that I was clearly unhappy and suggested stopping the service altogether. At that point, I agreed, got up and left. I spent my time coming to the appointment, sitting through the service and trying to communicate my concerns, only to leave without a resolution and in a worse mood than when I arrived. What makes this even more frustrating is the inconsistency in pricing. My previous fill was $60, but this visit I was quoted $55. There seems to be little transparency regarding pricing from one appointment to the next. To be fair, management did reach out to me after the incident, apologized for my experience and offered me 20% off a future service with one of their more experienced technicians. I appreciate the gesture and the fact that they took the time to contact me. However, the issue was never just about the nails themselves, it was about how my concerns were handled in the moment. After feeling dismissed, argued with and laughed at, I simply do not feel comfortable returning. It's disappointing because my first two visits were positive and that's the only reason I came back. Unfortunately, this experience overshadowed those previous visits. Professionalism and customer service matter just as much as the quality of the work and in this case, both fell short.

It's really hard to give my Favorite Spa less than 5-Stars. It's a relaxing environment, the tech…read morebecomes like your distant cousin that you check in with every once in a while. Also, there's wifi My Nail tech Miss Dara is a charm and accommodating. She shows her passion thru her work. This place is also a go to for my teenager when she wants something neat and simple. My normal services are Acrylic Overlay w/Pedi & gel. Services are normally $88 -$125

I have been going to PS Nails for years. Chris & Vivian are the very best., Van is also very good,…read moreso is Cindy. I always make an appointment, and am always taken on time. I will not go anywhere else. If you want a true spa experiance, then go to PS Nails. My feet always feel wonderful when they are finished. Chris is my guy! My brother goes to Vivian, and he won't go to anyone else. The prices are reasonable compared to other spas.

Walked in for a reflexology pedicure with gel polish. They were able to accommodate me immediately…read more The nail tech did a good job with the cleaning and massage but didn't polish well. From far it looked good but up close part of my toe nails didn't have any polish and it started chipping a few days in. Also, they should limit the side comments about their clients (I speak Vietnamese so I understood everything they said).

Service is great they don't hurry through for a messy job and they are on point and friendly I…read morewould give them a 10

I just had the relaxing hair massage and bubble facial done this AM. The very professional person…read morewho took care of me was Tina. The service was so relaxing yet rejuvenating. This was my first time doing something like this, but I am now ready to do it again. I am an older lady and I feel I deserve this after a life of hard work. I just told my daughter about it and suggested we do it again, maybe as a birthday or Christmas gift or just because we deserve it. I would recommend this to try at least once and see what you think. Peg

I came in an hour before they close - old guy named David claimed he could do my nails. I should…read morehave notice all the red flags - they didn't have any colors I like and the guy was trying to rich me to pick a color. Then the machine he uses stalls and he has a hard time replacing the cord and squinting every minute. Then he rushes to do my nails and don't even show them correctly. And had the nerve to tell me that he normally charges $5 to shape. He proceeds over file my nail cutting into my skin and charged me $45 for a horrible fill- in. Just look at the pictures . My nails were not even at all ... never going back.. see why their shop is doing so terrible... that guy David should not be doing nails... someone take his license.

This is one of the most convenient nail salons to where I live, and it's the one I find myself…read moregoing to when I look down at my nails at home and think "yikes". I almost exclusively get regular pedicures, so this review is based on that. The folks are friendly, and their chairs are comfortable. The pricing is in line with what other local spas charge, and their "basic" pedicure at $33 still includes a few perks. The biggest pro for me is the quality of their polishes. They don't have to grab one from a wall but rather choose from samples, and then they bring out a box with that polish in it. The polishes I get here consistently stay on for weeks with little to no chipping, which indicates to me that they're both solid at technique and also at ensuring the polishes they're using are of good quality and not too old or dried out. I've also never had an issue with nail damage here. On my latest visit, I overheard them working to make sure a client who didn't like their polish color got a satisfactory resolution even though it added a fair bit of workload to the nail technician. I'll keep going back.

Andy is my go to.!!! Perfect perfection every time the…read moreestablishment is always fresh and clean. The people are very friendly. Easy access to make appointments online. Or just walk in. There yet today petty chairs.

I found this place from other Yelp reviewers and it's quite close to my house. It's in with a…read moreDollar store and Dunkin' Donuts. You could always get an appointment usually within an hour or so and me and my husband both go for manicures and pedicures. Most of the people do a great job. I've never left unhappy. I have sensitive feet and sometimes the callus portion is uncomfortable. Their prices are a little on the pricey side or maybe average as you don't get a discount for mani pedi combo, and the don't give you a discount if you don't get nail polish which I think they should do. We only get regular manicure and pedicures, but I know they do gel and powder dips as well and I saw them doing some sort of nail tips with the technique. I've never seen and I'm not sure what it's called.

The staff is very nice and it is a lovely salon, but I went for a pedicure and the lady who was…read moredoing my pedicure massaged my legs, but did not touch my feet. I thought the main point of a pedicure is to have your feet massaged. In addition, I don't think she put a top coat on the polish. I also requested the deluxe and I don't believe I was given that service. It is supposed to include callous removal and a mask. I received neither. I do not think I will go back.

Surprising my niece for her 16th, I'd made reservations prior to our trip to Jax…read more I had been a veteran of this establishment during my years being stationed in Jax. Finding out that they were run by the same ladies and being welcomed by them again face to face was a most wonderful experience. They took a especially good care of my niece, as this was her very first time getting salon nails. And though we had a small hiccup with the gel builder application by the first technician, the owner quickly took over and resolved it before I even had to say a word! THAT is stellar service! When all was said and done, I was truly pleased and my niece was beaming with her new nails. Thank you so much for taking good care of her. We will definitely be back :)

I came here today to get my gel acrylic nails off to let my actual nails breathe a little which is…read morepretty normal for people to do.. and as soon as I said to the workers that I wanted to do that, they immediately got fired up and started talking sh*t about me to each other. I had a lady at first to take them off and as she was in the middle of doing so, she stopped and told me to go to a different chair and so a guy who also works there ended up taking my nails off for me instead. When he was in the process of doing that, 2 other lady's come up right beside me and starts looking at my nails and kept on talking about them or me.. who knows. Anyways, this isn't my usual nail salon I go to which thank goodness cause they won't ever see me again. I was just in the area at the time so it was just convenient for me.