I've been coming to this nail salon for 3 years to Judy. It's been a favorable experience till my…read morelast visit on Sunday (6 days ago). I got price gouged. I was charged for a cut down. When my nails weren't cut down. I was charged for shaping the nail. When my nails were already shaped. The worst part is 3 days after getting my nails done a nail came off and 5 days later another nail came off. It was enough to be price gouged and now to have 2 nails come off in 3 to 5 days. I can't afford to have the nails repaired. Especially after paying $60 for a shoddy job. I'm very sad and disappointed. Most of all, I'll need to find another nail salon.

Super clean and professional. The ambience and calm/relaxed. They give free lotion as gifts during…read morethe holidays!!Techs pay attention to detail and their clients requests which is rare. This is my forever salon!

Wonderful staff. Very detailed with shape up and color, great pedicure and manicure!read more

3.5 stars. I came…read moreon a Tuesday afternoon around 5 o'clock and was immediately helped. I requested a gel nail removal and a full acrylic set with gel. The nail lady did do a thorough job with shaping my nails and making sure it was what I wanted. However, I do wish she cleaned up my cuticles properly with a cuticle trimmer vs the nail machine that just shreds them away. It left me with a not super clean look. I probably won't return due to the quality of service and environment, but it was good to get my nails done while running errands.

This was my first Russian pedicure and I am a convert. Margo was skilled and made my winter weary…read morefeet look ready for some sandal weather. The salon is clean and beautifully decorated. I love the small atmosphere and quiet calm. There is music and a television but neither are intrusive. I will be booking my manicure next. if you are looking for a different nail experience; this is the place.

I was with 4 other people, and one of them was cut 3 or 4 times pretty badly between her finger…read morenails and her toe nails. The one who cut her did not apologize but said she cut her because she was asleep. That was not true. The lady who cut my friend's toes started talking loudly in Russian, like she was mad, but she was not the one who was cut, so we were not understanding her yelling. They only gave her a 10% discount, which was not enough for all the pain, burning, and discomfort my friend was forced to suffer. And a discount had to be asked for. Yet, some lady who did not like her nail color was offered the world!!! smh We were told it is expected to get cut. Really? 4 times? No one explained the possiblity of being injured!! That's not okay at all. We gave them good business, and the treatment received after my friend sustained several cuts was well below subpar!! smh Then I reached out to the owner and shared the photos with him. I received complete silence! Not a good look as a business owner. I'm very angry and disappointed that my friend was mishandled after being cut so many times by these professionals...... So, this is an update: The owner, Aibek called me after seeing the reviews I posted. He never asked how my friend was doing even after I told him that she still experienced bleeding on her cuts a couple of days after receiving services here. He asked what he could do, and then offered 2 free manicures. I didn't know, but he only offered something because he is trying to save his reputation, not because he cares about the clients. This was so selfish to ask me to remove my reviews because it all happened and people need to know, which is the purpose of leaving a review. Aibek is only about saving his reputation, not treating every customer like they matter. Real messed up! This happened 7 days ago, so he was not concerned.

best nail salon i've been to in a few years!!! lyn is the best nail tech :) haven't had a chipped…read morenail since i've been coming here

my advice would be to go anywhere else. Customer service was good and it wasn't crowded (that would…read morebe all that earned a star in this review) - I went late on a Saturday, so maybe that should've been a red flag? Anyway, got a very straightforward gel manicure - the guy that did it took about 2x as long as it typically would take to get my nails done ... so I'm not sure if he was new or what. I'm pretty sure he painted "gel remover" as the base coat instead of a proper base coat. the polish was peeling off with a black goo oozing out within 8 hours of getting my nails done. By the end of the week I had to remove polish off of 4 nails as they had all cracked and looked horrible. Very frustrating! So - I'd really strongly advise to take your money and your time elsewhere.

Ms. Kat is fabulous! Aside from being professional, my appointments begins on time, and she has…read moreevery color you can want in polishes. She gives honest opinions on what looks the best on your hands. Ms. Kat is not here to do anything to your nails just to upcharge you. Truly worth being your long term nail stylist!

I highly recommend this place!! So personable!! Mrs. Kat doesn't try to up charge you on anything…read moreunlike other nail salons. I will for sure be coming back to Kats beauty and nail bar!! She was even kind enough when I called to fit me in when another appointment cancelled and even went in depth with explaining where she was located.

I sat down for a manicure. I left because the pad where my hands would go was dirty from previous…read morecustomer/s. I asked if they had a towel and he said no but he could clean it. He proceeded to "clean" it with a dry rag. No cleanser. I said I'm sorry but I'm going somewhere else. It is misleading because it's in a boutique area of town. It is true that it is now called Thumbs up. This experience left me questioning the cleanliness of equipment used. I would rather walk around with ugly nails than have them done in a dirty place. I'm from out of town so it's hard to know where to go. Ratings are misleading.

Been getting my nails done here since she opened. The best!! Will always accommodate you and great…read morework done. I love a clean nail and they do exactly what I like. Pedicures are unmatched. Ask for Karen or Teresa. Pro tip. Make an appointment you will thank me!! They are super busy so it cuts down on wait time !! Will never go elsewhere!!

This nail salon is my go-to whenever I'm in town. They are reliable, professional, and I love that…read moreI can book in advance and not spend all day waiting. This time my nail tech was BeBe and she was great, I'll definitely request her again. I also love that the location is in Five Points. I grabbed a coffee from the breakfast café next door and enjoyed it during my appointment.

Highly recommend Mary! She did an excellent job on my nails, she is very detailed, a perfectionist…read more She makes sure you walk out with the nails that what you wanted.

Goodness. Everyone is amazing. I took my two daughters in for pedicures and facials and they all…read moreset up a perfect experience! Shaunah, Regina, Hannah, Nautica, and I know I'm probably forgetting someone, but they're all super careful and qualified, and made us feel at home immediately. I also have complete confidence in and respect for their medical expertise for our skin challenges! Terrific value and monthly point subscriptions! Thank you ALL. Amy Suzanne, Sarah, and Autumn.

This was my second time getting a mani pedi at Riverside Beauty Boutique. Both times, Nautica…read moreperformed my services with excellence! The 1st visit I had a classic mani pedi, and the 2nd I had a spa mani pedi. It's likely I will stick with the spa mani pedis going forward, because my aging skin needs some extra TLC. I opted for regular polish versus gel. I couldn't believe how nice my polish looked well into the 2nd week with regular polish. I'm rough on polish, and I love to garden and do yard work without gloves. I've never had polish stay on my hands that long! It is usually a few days tops. Nautica is very particular and detailed about her work, and you can tell she takes pride in her job. Today, I did see one of the other nail techs handy work, and it looked great as well. Other services such as facials, waxing, etc. Soon, they will offer massage services as well. They can also book couples or groups. Snacks and beverages are complimentary with your service. Until now, I have had poor experiences with mani pedis since I moved to JAX. I am so glad I found Riverside Beauty Boutique as this is the best place to have your nail services done in JAX.

Refused my gift certificate of $100 that expired one month ago. Terrible customer service.read more

Underwhelming nail set. They are so thick. They don't look natural at all . They are lopsided. The…read morepinky nail is a joke. It has so much product caked up on it. I walked in with long, beautiful natural nails. And in the process of her taking my nails off, she cut every single one of my nails. Truly a terrible experience . I wanted a new full set and I have every regret going to this shop.

So, I pretty much get pedicures for the paint job. Awful. Awful. Such a waste of money. Pedicures…read moreusually last 2 weeks to a month. This one lasted not even a week! If you go-use the owner. I think her employee Tracy? Did my pedicure. Her massage was awesome. The rest really sucked. I'll never go back. Nice place all new equipment. I most definitely won't be back. Chien, the owner should know better and know what her employees are capable of. I could have done a better job myself. Waste of $42.

I have been getting my nails done with Chien for the last 18 years and she is literally the best…read more She is so kind and sweet and my nails always come out perfect. I would not recommend anyone else. She is in JAX!