I just had the relaxing hair massage and bubble facial done this AM. The very professional person who took care of me was Tina. The service was so relaxing yet rejuvenating. This was my first time doing something like this, but I am now ready to do it again. I am an older lady and I feel I deserve this after a life of hard work. I just told my daughter about it and suggested we do it again, maybe as a birthday or Christmas gift or just because we deserve it. I would recommend this to try at least once and see what you think. Peg read more

I came in an hour before they close - old guy named David claimed he could do my nails. I should have notice all the red flags - they didn't have any colors I like and the guy was trying to rich me to pick a color. Then the machine he uses stalls and he has a hard time replacing the cord and squinting every minute. Then he rushes to do my nails and don't even show them correctly. And had the nerve to tell me that he normally charges $5 to shape. He proceeds over file my nail cutting into my skin and charged me $45 for a horrible fill- in. Just look at the pictures . My nails were not even at all ... never going back.. see why their shop is doing so terrible... that guy David should not be doing nails... someone take his license. read more

Mandarin Nails - Super crooked nails - Nail Salons Near Me - Jacksonville, Florida

IF I COULD GIVE 0 STARS I WOULD. DO NOT GO HERE. I decided to try Mandarin Nails for the first time yesterday. TIMMY did my nails and he is insanely rough. Three of my fingers were bleeding before I left. My nails looked like crap and I was very upset, but of course, I didn't say anything. Well last night both of my thumbs gel top coat started peeling. So I went in this morning and the people were so rude and wouldn't talk to me. Then TIMMY came to fix his mistake and he TORE MY SKIN UP. I'll post pictures. I sobbed once I got to my car. So now I'm heading somewhere else to pay to get this mess taken off of my nails. My nails are so sore from Timmy being so rough. I've never had such a horrible experience at a nail salon. read more

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I called ahead and told them about my time crunch--they said they had availability. When I got there, the person who was supposed to do my nails wasn't even there. The person who ended up doing them did a terrible job. My nails turned out too thick and too wide, and on top of that, they charged me more than what was listed on their website. Really disappointed read more

Even if I'm in the mood to change the place I get my nails done every now and then (no shame sometimes you have to see your options)..I always come back to this place. The same lady has been doing my pedicures since I've been going here early 2021..with great conversation including every time I go in there, the lady who does my pedicures always remembers me and comes to see me. Please, if you come here and get a pedi get the reflexology. Your feet need it! It's honestly one of the best feelings ever. (Key words: they don't rush you out of the chair!) Aside from a relaxing pedi, I came in a little later in the evening around 6:10 and called at 5:45 to make a last minute appointment- they stayed WELL past their closing time to accommodate me. I had a great manicure too, it was nothing short of delightful. A gem in the mandarin area and I work right next door so it's easy to go to if I need before work. Conveniently located and easily accessible as far as parking..and they are on point every time!! If you ever have the opportunity go to see Timmy for your manicure as that is his specialty and everyone who does the pedicures is amazing. read more

Mandarin Nails - Showed a photo of work I had wanted on my nails & loved it - Nail Salons Near Me - Jacksonville, Florida

Got cut twice on the first four nails trimmed. Left before they could try again! Never again!

Exceptional service! Walked in and they were super kind and very accurate when it came to the time wait! Me and hubby received a pedicure and that was phenomenal! I also got a manicure done and Lo-an was super sweet and really good at killing awkward moments lol read more

Mandarin Nails - Manicure - Nail Salons Near Me - Jacksonville, Florida

There is no customer service here. I had permanent makeup done--I told the lady the line was uneven and asked if it could be fixed. She kept arguing with me and said I didn't do tattooing so I couldn't possibly know. I explained it's my body, I can tell if my lips don't look even--and so can others I've asked. She said she would fix it for me after the rest of the lips heal but she will charge an 80 dollar touch-up fee. (Mind you there was no mention of this prior to selling me the service.). I asked: Why will I be charged when the original service wasn't done to reasonable expectations? She then made it seem like she was doing me a favor by having charged me less for the service--stating it was usually a 100 dollars more. However the sign up front lists the cost as the exact cost I paid for! Very disappointing. Not a place you can discuss concerns. Buyer beware. This place is a money grab with very little standards. They will flip terms and pricing when it suits them. Go somewhere with integrity and where your business is appreciated/they don't try to manipulate customers who make a reasonable complaint/request. read more

PLEASE GO ANYWHERE ELSE. i'm honestly so disappointed. i was really excited to get my nails done and they came out so lumpy and uneven. i left with paint on my skin and jagged edges. my pinkies are way longer than my thumbs. my thumb looks like a stub. i asked for an almond shape and they came out looking like pointy triangles. and they have the gall to charge me an additional $5!! read more

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I have been looking for a good nail salon for awhile. By chance I came across Mandarin nails salon and decided to give them a try. I was impressed with their technique and professionalism. Prices where visible giving you the option to choose your service. The salon was spotless and organized. I did not have an appointment and they were very straightforward with the wait time they gave me ( I don't like when they say 10 min and it turns to 30+ minutes) Overall a very pleasant experience. read more

This place is a RIP OFF My grandmother and I went in for mani pedis and were there for 3.5 hours! They started us off with our pedicures and left my grandmother sitting in cold water for 45 minutes. Then, the woman taking care of my grandma CUT HER FEET when filing her them because the woman was chatting to her friend. Next, when I got to sit down, I asked for an acrylic set and she did powder without my consent and when I questioned her about it she assured me that it was just to help me. In the end, when I went to pay I was charged $67, $22 for the pedicure and $45 for the nails. The lady didn't tell me that she would add an extra $20 to the listed price for my nails and had the audacity to get angry when I asked why it costed so much. All in all, the lady did a really good job but between the slow work and outrageous prices, I would never go again read more

Mandarin Nails - Nail Salons Near Me - Jacksonville, Florida

Tried to take my mom here for a pedicure on a Sunday after her regular place couldn't take her due to an emergency. I appreciate that they were willing to do my mom's pedicure but once we got there, they were short on patience and borderline rude. My mom uses a wheelchair and needs a walker to help her get into the pedicure chairs and they just made us feel unwelcomed and as if we were disrupting them. I understand that not all places can accommodate for handicap people, and if they would have said that from the start, I would have understood. Instead they didn't allow us to go to the chair that had the most room so that maybe I could get my mom in the pedicure chair, and they said they would change change her nail polish. Needless to say, we left without having anything done bc we felt so uncomfortable there. read more

I sat and waited with feet in water for an hour for a pedicure with my friend. Then I asked the lady that was doing my friends feet could I get some more hot water cause by this time it was cold. She says 2 minutes......... Well can you just say I never got anything. So then when I was getting out the water she goes are you ok? I sad REALLY. read more

I really love my nails. They did such a good job and used these neat little magnets to make designs. They have every color of powder and bling nail colors and designs. Including ombre and more. This is one of the best nail salons I've visited in Duval. You really want to come here if you like unique looks. read more

Mandarin Nails - Nail Salons Near Me - Jacksonville, Florida

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They did a good job with bridal color mani/pedi. Just could have been more gentle with the file, but overall a good choice.

Terrible communication and sub-par work here. Idk who the owner is but no one there is telling customers what to expect! I arrived at 5:40pm and asked if I would be able to get in tonight - knowing they close at 8pm. I was told yes - pick a color. I waited for one hour before my 25 minute pedicure and left at 8:45pm! When I spoke to who I think is the manager, at checkout, she says sometime I busy. so when I ask if can I get in tonight it would be great if you would say well you can but it'll be a long wait you said nothing I don't appreciate spending three hours here. She says, you know if is it better when you make appointments. Beautiful colors but terrible ownership, customer service and hospitality! 2nd visit, there and will not a 3rd! read more

This is my third time at Mandarin nails. They always do a great job (I included pictures of my nails each time) so I decided to bring my younger sister here today on her birthday but they did a sloppy job which was very unexpected. She got red and black nails with LV stickers. There was gel polish on the sides of her nails that were not cleaned up, the shape and length of many of her nails were not identical... and the polish was very thick. I felt bad recommending the place because she was very unhappy with the result. read more

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Pros: When I arrived, I was seen right away. There was only one other person in the salon. The girl who did my nails was really nice and took her time. I felt like she was really trying to make me happy with the nails. They also offer 10% off if you leave a review so that is probably the reason for their good reviews. Cons: For starters, there was some weird guy sitting at the front of the store the whole time. He made me really uncomfortable and was playing video games on his phone really loud the whole time. I got a full set of acrylic nails and hate them. They are by far the thickest nails i've ever had on, and are lumpy and uneven. Additionally, the nail already looks like it has new growth because she did not apply the acrylic close to my skin. I paid 40$ +8$ tip. Will not be going back and do not recommend. read more

Mandarin Nails - Full Set with Gel - Nail Salons Near Me - Jacksonville, Florida

My first time here and I loved it! They did a great job and the place was clean and peaceful and my tech was great! I got a pedicure and my feet feel wonderful! read more

My wife recently went to this nail salon after new owners took over and remodeled. She had such a great experience she wanted me to try it for a "mans" pedicure. I had never done this. Our son loves pedicures and has told me to try it. Well, I did and now I understand why my son loves the pedicures. I had one of their new reflexology pedicures. OMG!!!!! Start with warm water jets massaging your feet. Next up, nails trimmed and every toe done good. Then some type of orange salt scrub. After this I can't remember everything, because it was so relaxing. I know they did some lavender lotion and a really nice massage, but then they brought out this wooden tool to use for the reflexology part. The Technician used this on different parts of the bottom of my feet like you would do pressure point massage. Can you say "hurt so good?" It really helped my feet. Finally, they massaged some more and then used some type of warm wax and hot towels on my legs. All I can say is, if you have the time and want to be fully relaxed, this is something you need to do. A+++ for me. read more

5.0 star rating Tried the Salon for the first time-July 22. I found out that it is under new management with 4 sisters who decided to buy the old company out and redecorate, refurbish and give it a whole new feel. It is very clean, organized and quite friendly. My pedi was heavenly, manicure perfect and I was even offered a drink and a shoulder massage. Now that, along with the very reasonable prices was a few hours well spent. I am back again for my third visit and I am having a delightful time. The addition of the gorgeous chandeliers makes the visit quite elegant. read more

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My nails look lumpy. The guy was not gentle when shaping .... just really upset how they look .... very uneven. read more

Mandarin Nails - Nail Salons Near Me - Jacksonville, Florida

Wow! I will never go to another place! They are so friendly and helpful! I got my first ever eye lash extensions here and they lasted almost 2 months before I got them filled! My nails look amazing. They have so many colors to choose. Sometimes there is a wait but it's worth it. Hands down the best nail salon in Jacksonville. I look forward to every visit. read more

They did an awesome job on my nails and the pedicure I had was very relaxing! Go for the Signature pedicure, you won't regret it. Place is very clean and the staff is friendly. read more

I went here to get my lashes done, took a few hours. The lady who was doing my lashes seemed like she didn't know what she was doing. (She went over to watch how other nail tech before doing mine.) Once she was done, they were decent. I was getting a little irritated with them, it was my first time with lash extensions. The next day, my eyelids were getting itchy. Kind of like it burned. As the day go on, I'm at school so I can't really do anything. I try putting ice on my eye but it hurts when I slightly moved the lashes. The ice was the best quick relief. My eyes were getting swollen around my lash line, I was getting like a rash. As soon as I got home, I used eyelash adhesive remover which kind of helped remove the lashes. It took hours to try and remove and I could only remove only one eye the other one hurt too much. I took off school the next day to go back up there and let them remove it which took them a minute. I asked for a refund which was DECLINED... and exchanged for a $30 gift card for their place (REMINDER! I paid $50) . I would like to say thank you to the ladies who did help remove my lashes. But I find it so unprofessional that your business let a someone who is obviously untrained to do lashes. There were no isolation and the lashes were WAY to close to my lash-line which caused the tugging of my lashes. A refund would of been better due to the fact of why would I like a gift-card of the place who made my eyes have huge reaction? Personally I wouldn't recommend this place for lashes, if you do come then make sure you have the right person. read more

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If you want great service from a family run nail spa for a responsible price, Mandarin Nails is worth the drive to San Jose in Mandarin. The spa is staffed and run by 3 sisters (and a husband). My favorite is Lisa, for manicures, pedicures or facials, they do it right! read more

This may be the worst experience I've ever had at a nail salon I hate to complain about any place but unfortunately there's no getting around. I was the only customer. The lady who started my nails didn't know what she was doing. I waited and another girl took over. She was painfully slow (1.5hr and still wasn't done) had another girl help. I had two nails that were completely crooked (way left) and got cut twice- once with blood. The gel was so thick they looked terrible. I finally told them I just wanted to go. Had to stop them and leave because it took so long and it just wasn't getting better. Also they kept pressuring me to spend more money. Over and over no matter how many times I said no. I will never go back and I don't recommend anyone else go either for more than a pedicure. read more

Love coming to such a relaxing place to unwind after a hard work week. Its extra special sharing it with my beautiful daughters. The Pedicures are amazing and manicures are awesome. read more

The new owners work very hard to ensure a pleasant experience. Three sisters working together to offer the best pedicure I've had. My sos nails are gorgeous read more

Wow, so I bought a Yelp deal for $38 for $50 worth of services back in February. When I go to pay they tell me to call my bank and get a refund because they won't accept the Yelp deal. It doesn't expire until 12/2/2018. I give them my name, number and email address letting them know I will come in to pay when THEY call Yelp and get this figured out. They agree to let me pay the remainder of the balance plus tip but instead of swiping my card they try to take a picture of my credit card. They are straight up crooks. I will NEVER return to this nail salon. read more

Recently a new management came and took over. The new group is more professional. The techs do a fairly good job. The problem is the price. The old pricing was $45 for gel and pedi. Two weeks ago when they took over, it went up to $50. Today now two weeks later, it's $55. I even mentioned I wanted the $50 gel and pedi, they did not correct me on the price. They should have. I thought it was unethical. I'll be going elsewhere going forward. No new equipment. read more

Great nail salon! I've been here 3 times and received excellent service everytime. Very clean salon that offers everything from a basic manicure to high-end services like microblading and eyelash extensions. And the massage chairs are fabulous! read more

Loved the service I received. Very friendly and gentle service. Reasonable prices. Thank you mandarin nails.

I can't believe this establishment is still in business. I patronized them several years ago when an elderly lady owned it and later I found out she passed away. I then started going to her daughter. I liked the way she did my nails so I called to make an appointment with her and a man answered the phone so rudely. I asked to make an appointment with the young girl they worked there and he so rudely said "she not he read more

Permanent Makeup by Tram is beautiful. She created my eyebrows with precision and artistry, taking her time to get them just right. Tram drew and measured my eyebrows on my face for a perfect result. A few days later she lined my eyes' upper and lower lids, again with precision and color designed to my facial features. Tram has won first place out of 4 permanent makeup artists I have used for the past 15 years. I highly recommend her. The salon atmosphere is friendly and relaxed. read more