Antoinette was great! Felt very comfortable and such a smooth process! Highly recommend!!!read more

They raised the rates on my monthly subscription WITHOUT the REQUIREMENT of notifying me 30 days in…read moreadvance. They do not care about customers at all!!!! I asked for a copy of all agreements I signed with them-never received. I disputed the increase, I cancelled my agreement and today they charged me AGAIN This is fraudulent activity-has been reported to the state and FTC A few years back they did something similar with transaction fees-I called them out, provided the legal details and they fixed it. This is horrible service!!!!

This was my first visit to Waxlab. I was scheduled with Hallie & she did a great job! In addition…read moreto providing a great wax service, she was so friendly and we had a good chat throughout the appointment. I will definitely be booking with her again. Note: the salon uses a separate POS system for tips that required a second transaction at checkout & includes a transaction fee. I recommend bringing cash for the tip.

I took a short break from waxing, but returned in February for a Brazilian and full legs as part of…read moremy wedding prep. Hallie was absolutely amazing--her calming energy, friendly demeanor, and efficient technique made the experience so smooth. I've continued seeing her for Brazilians and full leg even after the wedding because she's consistently skilled and professional. I also love the atmosphere at Wax Lab's reception--everyone is incredibly polite, welcoming, and helpful.

Rosi is extremely knowledgeable and professional. My skin has breakdown very easily and she always…read moreuses the right type of wax. She uses a fan to ensure that she never burned you with the wax. And if you do have any skin integrity issues, she has antibiotic cream to put on your skin. The facility is extremely clean and it is a calming environment. I would drive quite a distance to stay with Rosi if she ever left there.

Love this place. Not super fancy like other wax places but the wax they use is better. Plus the…read morelevel of service is superior to other wax places near by. I have seen both Dana who is fast, professional and nice and also Eline who is very thorough, professional and nice. I won't go back to the other wax places after coming here.

Service was quick. Walked in for eyebrows to be cleaned up. Also got a lip threading. Great…read moresmall shop and experience was good. Thanks Sudie's Brows.

I have been coming here for so many years and I cannot say enough about this place…read more Everyone is so kind and friendly and my eyebrows always look amazing. I do not trust anyone else to do my eyebrows! They changed buildings a while back and it is so pretty inside and always so clean!

I went around 2 o'clock on a Saturday as a walk in and was in and out in less than half an hour!…read moreThe inside is very clean and cutely decorated. Good vibes. Aalayah did my service and I requested a simply eyebrow wax. I was really impressed with the attention to detail in the waxing. She measured out my brows before waxing, and trimmed, and tweezed. It cost me $20 including tip which I find to be a great price for such an amazing job.

Pleased with service every visit so far and the vibe is great! Alaiya does a great jobread more

Thank you Dea!! She gets me right everytime. The service is…read morealways on point and my eyebrows seems to have found life again. I've been going here for awhile and everyone is so welcoming.

Clean Salon, welcoming staff & love the appointment system (linked through their Yelp)…read more Thank you Sushila & team!

Very professional with extensive experience! Wonderful recommendation on how to cover older…read moremicroblading work that left a pink hue to my skin. I was so comfortable I fell asleep a few times during my touch-up session. Highly recommend her work!!

If you want someone who really cares about her work and making sure her clients are happy then you…read morewant Maryan. She has excellent customer service, makes sure you're comfortable with your service and understands that her clients are her walking billboard . I love love love my brows every time I look in the mirror!!!

Khiana did a fantastic job! She took extra time as my hair is blond and difficult to see! Highly…read morerecommend this studio and her!

From the owner: Waxing, Excellent Customer Service…read more Services: Brazilian Waxing, Chemical Peels, Full Body Waxing, Lash Lift, Lash Tint, Men’s Waxing, Vajacial, Wax Academy, Wax Classes, Waxing Studio, Women’s Waxing, Facials.

I love this place! This was the first place I ever had a wax and the only place I go to. The…read moreBrazilian is the only wax I've ever had and they made it as painless as possible. I started off with one Esthetician and I recently tried AJ due to needing a same day within the hour appoinment. AJ is AWESOME! She is now my go to Esthetician. She took her time and made sure my hairs were ALL gone. She uses small strips to minimize the pain. AJ is very particular and makes sure you're pleased with the end result. Love her work!!! I would MOST DEFINITELY RECOMMEND AJ for ANYONE that DOESN'T LIKE PAIN! Their prices match the QUALITY OF WORK. My wax is $55 plus whatever tip I leave, which apparently is what most places charge with lower quality results.

This spa in this place is awesome! The associates are professional and quite friendly. AJ is a…read moredoll! She takes her time and makes sure you are comfortable and pleased with the services you ask for. She doesn't pressure you into adding a ton of things you do not need. I've had Brazilians, my underarms, my eyebrows, and now half legs wax services here. The latter two of which I've never done before. Totally painless and quick! I definitely recommend coming here if you live in Jacksonville or just happen to be in town. #TeamAJatMercuryBlue!

I've been going to Renee for about a year now, and let me just say... she is that girl when it…read morecomes to waxing. I literally drive an hour just for my Brazilian because I refuse to let anyone else touch me. That's how good she is. Renee is accommodating, personable, and has this calm, confident energy that makes the whole experience feel effortless. She remembers your preferences, checks in with you, and somehow makes something that should be uncomfortable feel like a quick, easy upkeep appointment. The center is always clean, welcoming, and efficient -- but Renee is the real reason I keep coming back. If you're looking for someone who's both skilled and genuinely cares about her clients, book with her. You'll understand why I make the drive. Will continue to recommend her to everyone I know!

Friendly and helpful staff. The place is clean and there is room in the waiting room to sit as you…read morewait for your technician. Excellent service and communication.