I love this place! This was the first place I ever had a wax and the only place I go to. The Brazilian is the only wax I've ever had and they made it as painless as possible. I started off with one Esthetician and I recently tried AJ due to needing a same day within the hour appoinment. AJ is AWESOME! She is now my go to Esthetician. She took her time and made sure my hairs were ALL gone. She uses small strips to minimize the pain. AJ is very particular and makes sure you're pleased with the end result. Love her work!!! I would MOST DEFINITELY RECOMMEND AJ for ANYONE that DOESN'T LIKE PAIN! Their prices match the QUALITY OF WORK. My wax is $55 plus whatever tip I leave, which apparently is what most places charge with lower quality results. read more

This spa in this place is awesome! The associates are professional and quite friendly. AJ is a doll! She takes her time and makes sure you are comfortable and pleased with the services you ask for. She doesn't pressure you into adding a ton of things you do not need. I've had Brazilians, my underarms, my eyebrows, and now half legs wax services here. The latter two of which I've never done before. Totally painless and quick! I definitely recommend coming here if you live in Jacksonville or just happen to be in town. #TeamAJatMercuryBlue! read more

I've seen Tessa a few times for a (unfortunately needed) bikini wax. And I've always enjoyed my experience with her. Or at least as much as I could. Saw her recently for a facial. I wasn't really in 'need' of a facial, but it's been several years since I've had one so I knew there would be some extraction work to be done. Tessa was great - I think I may have even dozed on the table for a bit. My face was a little pink & dewy when I left, but it was worth it to take the time for myself. Having been into Bluemercury at a more regular cadence lately I've come to appreciate the staff. There was something about them that I couldn't put my finger on, but they're really just friendly and want to help you out in any way they can. read more

Bluemercury - Spa Services - Cosmetics & Beauty Supply Near Me - Jacksonville, Florida

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While I was living in Jacksonville, I got my Brazilians done with Tessa at Blue Mercury at the Town Center. I've been getting Brazilians for years, in lots of cities, and Tessa is the best. Always professional, her work is METICULOUS, and the most painless waxing I have ever had. She keeps several types of wax, and chooses the most appropriate one for the waxing site. In the case of the Brazilian wax, she uses a dark blue wax that doesn't stick to skin. I have very white, sensitive skin, and when Tessa is done I'm never even red or puffy. At all. Her Brazilian job does take a little longer (maybe 30-45minutes), but thats because she makes sure to get every single little hair. And, as I stated previously, IT DOESN'T EVEN HURT. Best Brazilian wax ever. I live in NYC now, and have been to several places and had some decent waxes (J Sisters, Bliss, and a few others), but none compares to Tessa's work. I wish she lived here. read more

My Brazilian Wax experience with Tessa in the summer of 2010 were wonderful!! My first Brazilian wax experience was at a spa in NY, it was painful! So the second time around, I made sure I do my research. I just happened to be near Jacksonville for vacation, after reading Megan F.'s comment, I went for it. I basically looked for 2 things with a Brazilian Wax, first off, it has to be as painless as possible, secondly, the waxing needs to be thorough. Tessa did an outstanding job on both. She used hard wax, and were fast with her action, it hurts a little, just a little at that 0.5 second, but when I walked out of the spa, I was like a new woman, no pain what so ever. Tessa were really thorough with the waxing, got to every inch of skin, even for hard to get areas. Being a second-timer, I was nervous when she was waxing more private areas, but she was so professional that I became really comfortable very soon. The wax came to around $60, I believe. I tipped way extra because it was great service that she had provided. 3 months later, Tessa sent me some Revive samples!! She's such a sweet girl! read more

Honestly, this store is a little to pricey for my blood. They have lots of great products and such, but I could never allow myself to spend $300 on a bottle of perfume. But if you can, this might be the place for you. However, my reason for going there is for waxing. And I feel it is never a good idea to skim on having hot wax placed on your delicate lady parts. Call me crazy... The spa prices are reasonable, I believe. And Tessa is the best. I have been going to her for almost a year now. She's friendly and professional. She has a way of taking your mind off things while you engage in masochist behavior. She has an eye for detail and makes sure everything is "spotless". read more

I had my first brazilian wax with Tessa and it was as painless as possible. Which was not totally painless. I took two ibuprofen, Lortab, and rubbed 2.5 topical lidocaine and it still smarts in some spots. I think a lot of it has to do with your level of pain tolerance and psyching yourself out. I just don't want people to how much it hurts or not on Tessa. She is great! She makes you as comfortable as possible and gets the job done with a professionalism and pleasing manner. I got waxed to get ready for the delivery of my first baby. I would rather have someone who gets rave reviews do it than some nurse doing it dry with a razor. Lol If you know about being pregnancy you know that sometimes you get screaming monsters growing out of your butt called hemorrhoids and I have some that resemble Steven King's "Dreamcatcher shit weasel" and I was needless to say embarrassed to have to just whip it all out for Tessa to see but she was great. Didn't even let me feel a moment of embarrassment. She did a great job putting me at ease. The store is a bit hard to find in the shopping center. The addresses are confused. Go down the main street that passes PF C, and the book store. California pizza is at the end, take a right there, go down pass the next lane and the shop will be on the right hand side. read more

I received a call from the manager after I posted my prior review on yelp. My esthetician called me and asked if she could give me a complimentary mini facial after my experience from last time when the oxygen machine was not working . I appreciate this so much! It makes such a difference to know that a business cares this much to not only apologize but offer to make it better. Going in today was wonderful. My skin had a hard week after dealing with dryness and redness. This mini facial was the perfect thing to make my skin feel rejuvenated. Again thank you so much Blue Mercury for taking the time to value my feedback and act on it. I appreciate it so much and will be back soon! read more

I have always had great service here! The staff is very kind and gives personalized attention. They always make me feel welcome and that they have time for my needs. I recently was looking for a match to a discontinued lipstick and they took the time to find one by Nars! They are much more engaging and kind than the S store down the street that ignores you are rushes you out the door. Blue Mercury has so many great product lines and impeccable service! read more

Loved my Brazilian wax experience with Caroline. She was gentle and very friendly. Everything looks and feels great down there! I'll be back again for sure! read more

I get Brazilian waxes done on somewhat of a regular basis, and have done them at several different locations, so am somewhat of an expert. They did a great job here. They used a hard wax, and I felt it was relatively less painful, than other bikini/brazilian waxes. It's located near some great shopping too, which is very convenient. read more

This is my FIRST TIME EVER giving a review on ANYTHING, that goes to show how my experience at Blue Mercury moved me, inspired me to do so. I'm originally from NY, worked in NJ and used to do my bikini wax at Snoopy Nails in Hawthorne, NJ (with Lisa). BEST experience. Barely painful, she was soft, took her time but knew what she was doing, oils you down, even ices you down to cool your skin, I'm telling you she was great! I moved to Jacksonville, FL Jan 2009 and since then have been on A HUNT looking for a new place to have my brazilian wax done. Like my fiancee says, "your "ahem" has been all over Jacksonville!" hahaha I went to 3 diff locations none of which I was pleased. One place let me leave with TONS of wax left on me, another CUT me and the 3rd place hurt like hell but I felt I had no other choice, she would clean me up and not cut me so I thought it was "tolerable". Of course, my luck, she closed down, so the hunt for a new place began. My girlfriend told me about Yelp.com and that's where I found Megan's review about Tessa. OMG! OMG! OMG! OMG! Megan was NOT lying about Tessa's work. Its immaculate AND TRULY TRULY PAINLESS!! She is PHENOMENAL! The best work EVER, even better than my experience in NJ and I loved my Lisa from Hawthorne. All you gals, you MUST GO TO TESSA!! SHE IS UNBELIEVABLE!!! HER WORK IS UNBELIEVABLE!! Yes she takes her time and yes she is meticulous BUT SHE IS WORTH IT!! SOOOOOOO WORTH IT!! I have been having bikini waxes done since 2007 and between NY, NJ and FL I have been quite a few places (even in PA, that sucked!) and I have to agree with Megan..SHE IS THE BOMB!! NO ONE compares to Tessa!!! I met her once and already LOVE HER!!! I am telling you GO TO HER NOW! TRUST YOU WILL NOT REGRET IT! read more

Go to Tessa for waxing! She's very pleasant, professional and does a great job! She's chatty which helps put me at ease haha! Make sure you set up an appointment a week or two ahead because she gets booked up quickly. The staff here is always very friendly and accommodating. read more

Tiffany and Tessa are the best for waxing. It is practically painless, even in the more sensitive areas. I almost fall asleep during each wax session because the music and lighting is so relaxing, and again you aren't in pain! I definitely would recommend either Tiffany or Tessa for any waxing you need! read more

The hubby and I were staying near the St. John's Town Center for a couple of days to celebrate our 27th anniversary. We each had our morning planned-he was headed to the Apple store and I was going to Blue Mercury, then we'd meet up for lunch and afternoon shopping together. Hey, after 27 years you learn how to compromise! I needed a new foundation and bravely went in bare-faced so I could be matched with ease. Sara M. was the makeup artist who helped me. She selected the perfect foundation and applied it as well as blush, eyeshadow and mascara so I would look lovely for my anniversary. I've been to plenty of high end counters where they are either uninterested in helping you or very pushy with skincare or other products. Sara did neither-she let her knowledge and skill speak for itself. Throughout the makeup application process she chatted away, giving me tips and techniques to help me at home. Her eye for flattering colors is unerring. When she was finished, I liked the look so much I bought everything she used! There are some niche perfumes in the store as well, and when I mentioned my love of fragrances she shared her favorites with me. I got a small bottle of Laura Mercier's Amber Vanille, which is the warm, spicy scent I've been searching for. And a warning-the Nest candle in Moroccan Amber will be hard to pass up as well! In all, Sara made my visit a totally enjoyable and educational experience. I will definitely be back! read more

What can I say I love this store!! It keeps getting better every time I walk in. The Darphin beauty line is the bomb.

I'm so disappointed to learn that Tessa is no longer with Blue Mercury. Tessa has been my go-to person for more than two years now. I travel frequently for work and am out of town more often than in town; yet, she would fit me into her schedule just about every time I was home. I've heard many horror "Brazilian wax" stories from my friends and could never mirror those sentiments. Nope, not with Tessa! Her service was SUPERB! I can't fathom anyone else performing a painless Brazilian service like Tessa. I sure hope she returns one day *sigh* read more

Love this place! Go see Iris for wax services. She is efficient, professional, and knows what she is doing. I trust her completely. Plus I love looking at make up while I'm there - Bobbi Brown in particular. read more

I have been here several times now, and personally have had the best overall experience than any where else. I have tried countless aestheticians at various other salons/ spas/ waxing centers and would highly recommend booking with AJ, for you first timers and even the experienced ladies. She is very knowledgeable and will answer most any question about skin care needs. I had a full brazilian, she spent the necessary time to get everything taken care of. I anticipate going to her for my future facials, peels, and any other spa/ salon service of that nature. Excellent business and atmosphere both. Go to Blue Mercury if you're looking to have all of your needs met read more

I have been coming here for about a year now. AJ is the girl to go to for Brazilian wax! She is quick and is pain free. She is great with what needs to be done. And the location is perfect, sorta hidden. I will not be going anywhere else but here and with AJ. She is amazing. read more

Tessa is awesome!!! She did my 1st Brazilian and made it as painless as possible...

I've been here for waxing and makeup purchases - Waxing: Ji is awesome! She's funny, quick and veerrry thorough. Definitely the best waxing experience I've had. The first time I bought makeup was a good experience but every time, three, I've gone back to re-up or get new items they are out of what I want and I end up going to Nordstroms (I like Trish McEvoy and they're the only two places that sell it) - Anyway, Ji is wonderful and worth going there for! read more

I got a Brazilian done for the very first time with AJ and it went great! She immediately took care of me and made me feel comfortable. The room was really clean and had relaxing music playing. She used small strips that sometimes even felt like she was taking off a bandaid, it was really was not painful at all. She does great at waxing and making sure everything was spotless. She really did care about leaving a good job and was very professional but at the same time friendly! I will definitely keep coming back here and I have recommended her to all my friends who are scared of getting a Brazilian wax done. AJ was very quick and made my first time so so easy. read more

Ji Young Kim (she goes by Ji), did an EXCELLENT job on my Brazilian wax yesterday! I was very worried about trying a new place and it had been a while since my last wax so I prepared myself for the absolute worst. From start to finish, Ji made me feel like family. Given the above, the process was only moderately painful (again, my fault for the neglect). I will continue to go to Blue Mercury and specifically request Ji. read more

I moved to the north Florida area about five months ago, and was looking for a day spa that was great in service and quality products. Blue Mercury is phenomenal, and AJ is my personal favorite. She is very attentive and have had a talent with all my skin treatments and body waxing. AJ is the go to girl . I love this Blue Mercury. read more

The waxing is great, but the makeup... I'd rather go to Nordstrom. The makeup artists talk about clients as soon as they leave and they really put you down when you don't buy ALL the products. Very condescending... read more

i never leave reviews but this time I just had to! I went to Blue Mercury for a wax yesterday and I have to admit I was terrified when I went in but after meeting Tessa, everything was fine. This was my first Brazilian wax and it really did not hurt at all. Seriously, getting my eyebrows waxed for the first time hurt more than this. She uses an awesome wax that doesn't stick to your skin and Tessa is great. She will talk to you to get your mind off of things, which really helps because it is uncomfortable to have another person so close to your lad bits. Don't get me wrong, there is some pain in some sensitive areas but nothing like you would expect. I did not flinch or shed a tear. Tessa is AWESOME! Also, I had to wait for a few min. before my appointment and the staff was very friendly. read more

First experience @ Blue Mercury. Tersea was fabulous! She is professional and exceeded my expectations. Ladies of darker skin, don't worry. The wax was smooth on my skin and did not scar. I will be returning in 6 weeks read more

I came here on a sunday for a bikini wax because my normal place is closed on sundays and I was leaving for vacation the following day. The wax went fast and was fairly painless which I loved but the tech was so pushy about me getting a facial "because it has been so slow today with customers." I politely declined but I kid you not I was asked at least 10 more times during the duration of the wax and a few more before I could make it out of the door. That turned me off from getting anymore services from here. read more

I actually went to Tessa at Blue Mercury after reading the previous poster's review of her Brazilians. I just moved to Jacksonville and it is so hard to find a good wax! Tessa is very good, very professional, and does an excellent job at both making you comfortable and doing her work. She's very knowledgable and she's a trained esthetician, so if you ask her for tips and pointers, she can help you make sure your skin looks its best by recommending treatments and products (without pushing anything on you). The only downside is the amount of time it takes to get something done...the first time she does your Brazilian, she will admit to you that it will take her longer because she wants to get to know you and really do a thorough job so the rest is just "maintenance", but in truth, she takes a while regardless of how many times she's seen you before. She will definitely chat with you, which can distract her and make her work slowly (her own admission), so don't make an appointment if you don't have time! I will also recommend her eyebrow waxing...it's very expensive for eyebrows, but she does SUCH a good job that it's completely worth it. I highly recommend Tessa :) read more

Tessa is terrific. The rest of these reviewers were absolutely spot on about her (except the one who said it didn't hurt, which it does, but that's expected). I had a wax and a facial with her and she was very friendly and very skilled. I felt completely at ease and confident that the service was going to go well and it did. I had no complaints, everything was very thorough on the wax and as for the facial, my skin feels great. I could not recommend this place more enthusiastically. read more

So we all know how fabulous Bluemercury is to begin with- great products, etc. My review is for the people working at this particular Bluemercury- specifically Sue and Iris. I was on a business trip to Jacksonville and United airlines decided my suitcase didn't deserve the trip to Fla. in fact, my suitcase deserved a trip to Chicago O'hare. I was left stranded with nothing but the lipbalm in carry-on ziploc bag. I was informed by the amazingly useless United call center offshore staff that i could go out and "spend the minimum" (whose minimum i ask!?) on interim toiletries and clothing items. I was then told they would only approve $100. so on a business trip with executives, with no resolution and arrival time for my suitcase, im to find a suit and all of my toiletries, hair tools, pj's, medication, glasses, etc. etc. etc. for $100. that may be possible on Mars. I know it sounds like princess problems, but that really was not the case. all of that information was to tell you how sad, irritated, frustrated, etc. i was. I got myself to bluemercury and was given run of the store (obviously i was purchasing some items as well) by SUE. Sue told me if i knew my colors already, then to please, by all means, go ahead- here's the sanitizer, here's the brushes, everything you need. Like my fairy godmother. Sue helped me blend too. just sayin. Really nice person, really accommodating, really helpful. 2 emphatic thumbs up for Sue. Iris was also there, and she was super helpful and understanding and kind to me. Bluemercury, you have a great staff in Jacksonville. read more

To start on a positive note, I loved the decor of this beauty boutique. Open, clean, crisp, and in general quite lovely. The products they carry are my favorite. Never before have I been able to find everything I need/wanted in just one place. Best yet, it was all my favorite products from great brands such as Fresh, Bliss, Bumble and Bumble, Nars, Kiehls, and Bobbi Brown. For once I could get everything in just one place and not have to go from Nordstrom to Saks hopping they had the item in which I needed. FABULOUS! =) This place was a little difficult to find but a decent location none the less. The only drawback was the service. I had a couple questions I wanted to ask the SA but she wasn't the friendliest. Everyone has not so great days though right?! I am addicted to shopping online from this store. Its the American Version of Space.nk. BTW, they do not accept returns only store credit. But I doubt you will ever return anything =) read more

The only place I will be going for a wax! AJ is awesome!! Her technique is great and tries to minimize the pain with pressure or talking you through the breathing. She took a rather personal service and made it so much more comfortable. So glad she is at Blue Mercury now and because of her I will become a regular. read more

I recently had a treatment done by AJ. She is absolutely amazing! She was very personable, professional and meticulous. She did her best to keep things as painless as possible. I was quite pleased with the results. I'll be going back soon. read more

I recommend this place to anyone for waxing. Tessa is awesome, she makes you feel comfortable and tries to distract you so you don;t feel the pain as much. It was my first time waxing period and I have to say it was not as painful as i thought it was going to be! read more

First I want to say that I am an esthetician myself and am very particular about my waxing. I also have the privilege of almost exclusively receiving waxings from my co workers in an environment that I am very comfortable with - however, I was visiting Jacksonville from out of town and needed a bikini wax before I took a cruise so I booked here. I saw Ji and she was wonderful. As painless as possible, everything was perfectly even and thoroughly taken care of. She was very friendly and professional. I felt that she really took her time with me and that she was really committed to giving me the best outcome. Thanks! read more

Tessa is extremely professional, one of the sweetest people you will ever meet. Most of all, she completes this uncomfortable process with minimal pain and it result is flawless every time. I have had some bad experiences, painful, bleeding and still patches left. Thank you Tessa! read more

I went to Blue Mercury for a Brazilian Wax. It was a first for me. The salon is very clean and the decor and atmosphere is nice and comfortable. I had not been waxed before and was quite anxious about the process. My service was performed by Iris and she was wonderful. She made me comfortable and was quick and efficient. I did not experience the pain that I read about on other sites and the results were fantastic. I went to my appointment feeling dread and left feeling invigorated. I am so happy with my experience and I made a future appointment. The only reason I did not give Iris 5 stars is because this was my first Brazilian Wax: therefore, I do not have a standard for a comparison. I am definitely returning to Iris. Great Job! wonderful young lady. read more

First time experience at bluemercury and I was very pleased. AJ was wonderful! She was friendly and performed a very clean, thorough, and nearly painless waxing! She and other staff members were also helpful in suggesting some aftercare products. I have already booked my next waxing appointment with her and am looking forward to hopefully scheduling a facial in the future. read more