just left the Ulta in Jacksonville Beach and this experience was completely unacceptable. I walked…read moreup to the register and the employee immediately said she was "with a customer," even though there was no one there and no line. Then she rudely pointed and said the line starts somewhere else, but there were no signs and no people standing anywhere to indicate where the line actually begins. It was confusing, unprofessional, and unnecessary. Instead of helping, the attitude was dismissive and rude. When customers are spending good money in your store, basic respect and clear communication should be expected. This is unacceptable, and I will be contacting corporate about this experience. No customer should be treated this way, especially while spending so much money at your store. Management seriously needs to address both customer service and the lack of clear direction at checkout.

I generally walk in looking extremely confused :-) that's just who I am. Numerous employees offered…read moreto help me, and when I was ready for help, they were right there! I asked my 50,000 questions, was pointed in the right direction actually more than pointed, they walked me over to where the product was. Check out was a breeze - they're extremely friendly. Kendall was the one who rang up my purchases - she has helped me numerous times before, she is always a delight - she epitomizes what one would expect customer service to be! Great sales, clean store, and super friendly employees - what more could you ask for? Nothing!

I walked in for a nail strengthener. I wasn't sure what I wanted so a store associate offered to…read morehelp and helped me to find exactly what I was looking for. The store was easy to find and clean. Both the associate who helped me and the lady who checked me out were pleasant. Great experience.

I've been here multiple times to pick up supplies and each time I've been greeted politely. The…read moregirls here are very helpful and don't push product that you don't need. I'm always in and out without an issue!

Very helpful pharmacy, offering suggestions and taking the time to talk through solutions. Great…read morecandy selection too... however it's always more expensive in Parker, so they take advantage of prior demographics before the town council allowed ridiculous amounts of multi family housing,

Pharmacy is a complete disaster!…read more Awful customer service... Wait time on phone is an hour plus and then they click phone off. They gave me my $500.00 meds for a dollar!!!! I kindly returned it the next day. The drive thru is beyond subpar GO TO CVS

I came in for my birthday reward, and it was super easy and quick. The cashier was sweet.read more

Rude store personnel. When asked for help locating a product they act as if it's a bother. When…read moreyou approach the register there is no greeting and just hand you the bag after checkout. No "thank you for your business", nothing. I will spend my money somewhere other than Ulta.

My 3 year old has had eczema since she was a new born which led to 3-4 skin infections a year that…read morerequired antibiotics. We have tried everything from different laundry detergents to dietary changes to doctor recommended soaps and lotions. For the past few months we have used the fragrance free soap bar to bathe her and within weeks her eczema disappeared completely and has not returned!! This soap has been life changing for us - no more skin discomfort or infections and antibiotics!!! Furthermore we started to use it on our newborn and the doctor actually complimented her skin. The whole family has been converted!

From the owner: Natural handmade soap specifically formulated for sensitive dry skin. Made using only cold-pressed…read moreor steam-distilled botanical oils and butters. Pure olive oil is our #1 ingredient.

I'm not sure how this Sephora has bad reviews; every time I've come here the employees have truly…read moremade me feel so special and so welcomed. I usually have to go up to someone from help, but once that door is open they are so kind and so helpful. They take the time to work with you and to help you find a product that makes you feel beautiful and confident. The Town Center is nice, but they are always so packed. Here it feels like you can truly get a one on one experience. I'm so grateful for this location and the employees that work here.

I've been in twice and both times the employees are just not friendly. Not sure if i've caught them…read moreboth on bad days but either way, i'll make the long drive to Town Center to avoid a bad attitude

The customer service is by far the best in town. The crew are friendly and are always willing to…read morehelp locate items. I cannot recommend this place more.

terrible customer service. door was locked 10 mins before close because the employee had to use the…read morebathroom. said she would not unlock the door bc she took so long in the bathroom she wouldn't have time to cash someone out after. the worst customer service i've encountered in a while and the employee should be ashamed. so lazy

I just got the prettiest Christmas nails! So fun will be going back…read more Thank you so much! Love them

This is the best kept secret in Ponte Vedra!!! Then, the owner, gives an exceptional pedicure, (and…read moreI'm 75! Had a few pedicures in my time !) She is very attentive to your needs! 5 star +. Pat Aschinger Lee

Store is in a plaza near Home Depot and lots of other stores. This location was well stocked,…read moreclean and the staff was energetic and helpful (except the lady in the shoe department last night). They had some great deals on quality and designer items.

Although the towncenter location is closer, this one I like more…read more The store is not as big as town center but it's still stocked with lots of options. I find it much less cluttered and easier to shop. The staff here have been great. Dressing rooms a clean. Checkout Luna are fast.