The women in this place is so beautiful and so willing to make other people feel just as confident and gorgeous. I come to this location because it's ran by two excellent women, who, with proper direction will reshape your brows to most compliment your face. I have a favorite brow that I use a reference for the other and the technicians will do the rest to make my face symmetrical. I like them full and have never asked about a higher arch; soon I'll post pictures. But ladies! Don't be afraid of threading! It hurts, yes, but it does not cause thinning of the hair. Try it out read more

Havnt had my brows done in a long time. She was quick and gentle. Definitely will be back!!!

My sister and I love getting our eyebrows done here. It's always super quick, easy, and cheap. Also, note that they moved to a different location in the town center. Apple Maps was showing the original location. The new location looks great! read more

I have been going here for about a year and have always loved how my eyebrows turned out. Yesterday I went and a different girl did my eyebrows and they turned out HORRIBLE. My eyebrows were pretty thick, and I told her I just wanted them cleaned up. After she did the first one I asked to look and she had LITERALLY TAKEN OFF HALF OF MY EYEBROW. She did the other one the exact same way because at that point she "had to make them even". She even wanted to trim them after and I asked her to please not touch my eyebrows anymore. I walked in having thick eyebrows that needed a clean up and walked out with eyebrows that are so thin I immediately started crying when I got in my car. Will not be coming back here. read more

Do not come here. I have been coming for a while because one specific women who works here is the best, but anytime I get another employee to do my eyebrows they take off way too much changing the shape and make them completely uneven. I specifically say beforehand I want just a clean up and not a lot off. I will not be back after today. read more

Absolutely horrible job. My eyebrows went from looking like twins to looking like down-syndromes. 1 is straight and thick, other is skinny with arch. She missed like 8 hairs I kept showing her and asking her to pluck. Anyways complete disaster. DO NOT COME HERE !! read more

Z is great at what she does. She's fast, polite and very friendly. And I love the new location!!

I been getting my eyebrows threaded here for about 7 years! They do amazing job!! Very experienced and clean!

Once I found this salon and had my eye brows threaded I have not gone back to waxing! I have been coming to La Biotique for over 3 years.

I love this place!! Ive been going here for years and I wanted to give Zainah her flowers. Girl you get me right every time and you customer service is forever bomb. You are the only reason why honestly come to this place. Thank you so much for making me feel important and taking my needs in consideration when my services are rendered. Your work is fantastic.. The vibe here is also relaxing clean. You guys will love it ... Go check it out ! read more

Best brow service award! Love these girls! They're quick and they're GREAT at what they do! The salon is clean, spacious, and the services offered are reasonably priced! There's never much talking going on in Biotique as they're always "in the zone," but the silent customer service is epic and the results speak volumes! I live for brows by Biotique, and I wouldn't dream of trusting my brows to another! read more

La Biotique - WHOO-HOO! - Eyelash Service Near Me - Jacksonville, Florida

Came in for threading, it was literally just me in there, she said I needed a mask but I was getting my chin and lip threaded so I asked her why I would need one if I'm going to take it off for her to do the service.. she told me it is the law and I corrected her and said it's actually not and I happen to be vaccinated. She said she can't do service without a mask which makes absolutely NO SENSE. Taking my business elsewhere read more

I have been coming here for a couple of years anytime my brows need a good clean up/shaping. I never have to wait long and the job is done well every time. My eyebrows usually get super irritated and break out after threading but doesn't happen here! Tonight I was the only customer and the worker was sanitizing and cleaning as I walked in. They do prefer cash if you can remember that! read more

I wish I would have read the reviews before going there. First off I understand accidents happen but I'm so disappointed about the lack of care and being blown off by the staff and owner. My eyebrows are completely uneven, I called back and the girl said she can't do anything, to call the owner, she gave me a number and he is not picking up or returning my message. I'm asking for either my money back or a credit to fix my brows once they grow back and they are choosing to ignore me. Beware before going there, I left in a rush cause it was my son's birthday and didn't quite paid attention until the swelling went down, I regret not saying anything when I was there. I will update my review if the owner decides to return my call. EDIT: after messaging owner one last time stating I was going to file a review so people were aware of what happened he finally got back to me with a 30 day coupon code to get my brows done again. Not sure if it solves my problem since I need to let my eyebrows grow again since they left one way too thin. But I added a star to my review since they at least got back to me eventually. UPDATE: I went back after 30 days with the coupon the owner provided and the lady paid so much attention to making sure my eyebrows were corrected and did a wonderful job. I thought it was only fair to come back and update my review. I'm glad I have them another chance. read more

La Biotique - Eyelash Service Near Me - Jacksonville, Florida

I see a lot of people posting on here about their bad experiences when they look like they had very faint or no eyebrows to begin with. You should not be trying to get your eyebrows threaded unless you have a lot of hair to work with. I have been going here for years and have never had a single bad experience. They will tell you if you have messed up your own eyebrows before, and help you get them back to being symmetrical. Overall this is a very clean and great place to go for eyebrows! read more

I love getting my eyebrows threaded here! Havent been in a while cuz I had minor eye surgery, but I just went this past week and my brows got a much needed makeover! I love that I can just walk in, and $12 for an eyebrow makeover seems reasonable to me! I've had my brows done by multiple technicians at this salon and they all do a great job. Threading is so much better than plucking or waxing - check this place out! read more

Great eyebrow threading spot Straight to the point They offer other services such as tinting etc Very clean Hygienic Good price No lines when I went Great work Love my finished brows They ask you and make sure you like your brows Accept credit cards The only negative I have to say is their restroom was out of order and they don't offer any beverages like my original eyebrow spot in Miami which was exceptional! read more

La Biotique - Salon - Eyelash Service Near Me - Jacksonville, Florida

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Zainab is fantastic! I am very particular about my eyebrows. I like to keep them full. Zainab took the time to listen to my preferences and helped me achieve my best brows after a brow disaster done by another place in town. Thank you, Zainab! read more

I was referred to Zenab* by a friend. She wasn't in so I went to the only lady working. I told her what I wanted and even showed her a picture. she said yes, ok. SHE RUINED MY EYEBROWS AND MADE THEM UNEVEN. one is thin and arched and the other is thick and round. I am extremely furious as eyebrow threading is their main service and the worker isn't even able to do the ONE JOB correctly. DO NOT RECOMMEND THIS PLACE! read more

La Biotique - this is what I showed her how I wanted my eyebrows - Eyelash Service Near Me - Jacksonville, Florida

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Made a gap in my eyebrow that was never there before, then when I told her about it she just shrugged her shoulders and said "it should grow back". I've never made any kind of gap or "cat scratch" in my eyebrows. They have always been completely full. The gap is very noticeable close up and far away. First and last time going here!! read more

La Biotique - Eyelash Service Near Me - Jacksonville, Florida

DO NOT GO HERE! I specifically told the tech that I was growing my eyebrows and she went ahead and took Away everything. Obviously they could care less about what a customer wants. Never going back! read more

$12 eyebrow threading. Despite 3 people before me and only one lady doing the threading, I was seen very quickly. She cleaned up my eyebrows (which have a natural arch, but I grew them out pretty wild lol)! I was impressed with how fast and efficient she was. I will come back! Thanks for taming the beast! Also, this is only the 2nd time I've had my eyebrows threaded, so I'm not sure....but I think she used the same thread for every patron. I'm okay with it, whatever, but is that standard practice? read more

Hands down the best place to get your brows threaded. I come here every four to six weeks and usually there little to no wait. The ladies are friendly and the whole process takes only about five minutes. I've been coming here for years, and I can't recommend it enough. Only $12 plus tip for eyebrows! read more

These ladies really know how to perfect your brows. I'll give it 4 stars since I've never had any other treatment here besides threading my brows. They are so sweet and quick to fix you up. I go about once every 2 months or until I start looking like Sasquatch. I really recommend threading over waxing. You get a better looking shape of eyebrow without smearing hot wax on your sensitive eyebrow skin/eye lid (we all know that hot wax always gets down to the eye lid.. WHY!?) If you're still questioning threading, just look it up on YouTube then go check out La Biotique. It's by West Elm and behind the old Betsy Johnson. read more

La Biotique - Eyebrow threading is the way to keep perfect brows. Forget waxing and try this awesome technique! - Eyelash Service Near Me - Jacksonville, Florida

Horrible customer service. I felt rushed from the moment I sat down, until the moment I was told we were done approx. 3 minutes later. When I pointed out that the brows weren't even anymore (she made one thinner and lower than the other) I was told I had to live with it because that's just how my brows are. Funny, in the 41 years that I have been alive, I never knew this about myself. Will never return. read more

I have gone to this location twice. I have even had two different ladies do my eyebrows. They have missed many spots and are extremely rude if you point this out to them. I wouldn't recommend going here. If you are going to pay $12 for a 5 minute job and it not even be well done, you're better off tweezing your eyebrows at home in my opinion. Like I said, I had given this location two times and I just have to say this was the worse place I've ever gone to. read more

Does anyone know if they're open again? Best brow place in Jax and COVID is taking a toll on my brows.

Perfect threading, clean and attentive to your style of brows. I will be back for sure. Great location read more

I have been going here for years. They are literally the only people I trust to thread my brows. I started going when it was just the location at the Avenues but I have been to both locations and all of the ladies do an awesome job. Always quick and beautiful results. read more

Got my eyebrows done here about three times now and it is only because I was shopping in the area. But never again. Everything I go in, the service is so super fast. Then twice I've had to show the lady spots which were missed. This last time I didn't even bother showing her as I was over it. There are still chunks left. My brows are not defined at all. Back to the original place I left. It's out of the way but well worth it. read more

Love, love, love this place! Never disappointed with my brows. I have been going to this place for years. I was excited that they opened this location. I first started going to the location in the avenues mall. Both do amazing jobs. So glad I ditched waxing & started threading. read more

Such a hidden gem!! The lady I saw today was awesome! She cleaned my brows up perfect while not changing my natural shape! The same with my friend! Her brows looked so good after! We were in there definitely for like 5 mins! The ladies had us in and out of there! Super clean, cute and quick! read more

I was a walk in client. The wait wasn't to bad and the lady who was doing the threading was quick. My eyebrows were a little bit uneven. One was defiantly longer than the other, nothing major besides the slight unevenness they looked really good. Only complaint that I have is the thread did cut both of my eye lids. One cut is superficial and more like a rope burn but the other one is very noticeable and has scabbed over. I have had many threadings before and this has never happened. All in all I'm not sure how I feel about this place. My eyebrows look ok minus the tiny scabs on my eyelids. read more

Apparently the women here no longer understand what the word "even" and the phrase "the same" mean- I definitely won't be returning here.

I recently moved from NYC to JAX. I've been getting my eyebrows threaded for 10 years and hate trying new people/places. Luckily, I had success with my first attempt here in JAX. Even though the reviews weren't high, I tried them first because I live in Town Center. My threader was kind, patient and honest about my brows, which were in bad shape out of fear of trying new...and she made sure she got my brows just how I liked them :) read more

I love this place. Everyone is so warm and nice and they do an amazing job. I just love their service

They are awesome! My brows always look amazing and my head doesn't swell up like with waxing. I have been here several times over the past six months and I've always been pleased with the results. read more

If you want to leave with a quarter of your eyebrow gone, then go ahead and go to La Biotique. After taking off a chunk on the inner right eyebrow, she thought it'd be best to take the same chunk off my inner left eyebrow. My eyebrows must be at least (!!!!!) two centimeters shorter on each brow. The space between my two eyebrows is NOTICEABLY wider. My eyebrows are not even in regards to width, thickness, length, etc. Please don't go. read more

It doesn't get any better. 4 years ago I gave threading a try on a whim. I have sensitive skin and waxing always left me with skin issues. I found La Biotique to be clean and comfortable with a friendly and knowledgeable staff. The pricing is a great value and needless to say I have been going for regular maintenance every two weeks since 2014. If you are considering threading this is the place! read more

I got my eyebrows threaded and they were a little uneven, but I think that's normal considering that's usually natural. The woman who did mine didn't have much customer service, but was nice and did a good job. $12 is worth it. read more