Couple of things to note: I'm from San Francisco and went religiously to my salon there. I've only been to one other location in Jacksonville for this service (Brazils) so I'm using both experiences to give fair reviews.
I'm no novice to waxing and came here by recommendation. So here goes.
Location: Super easy to find. In that plaza with Panera Bread so that's great. I've noticed smaller places have been hard for me to find and even though they're small, the business stands out.
Front desk staff: Polite. I was greeted immediately when I walked in and they were able to see me though I was fifteen minutes early, not a problem for me there!
Esthetician & Service: I wish I'd gotten her name. She didn't introduce herself when she came in which was different for me from what I'm used to. She also didn't talk much and when she did, I'm not certain she understood my responses well so we were more silent than anything. She was very polite and respectful though. I believe she was treating me like she would have liked to have been treated. So, back to the service itself
Their wax is HOT.
The woman performing my service had to blow on the wax to test it on herself and blew on me to cool it down as she was laying it down. That was a first for me, having my crotch blown by another woman . While they don't double dip, she did place the stick in her mouth as she removed the wax strip and then proceeded to use that other end of the stick to dip into the wax. I know they also thread there and that's something they do, put the thread in their mouths but for waxing it just doesn't look good but she did realize and threw it out. The service was standard and I appreciate that she really tried to remove any smaller or ingrown hairs to leave me as clean as she could. Really, that was the most dedication I'd ever experienced to removing those annoying hairs, and she was pretty successful. It was just weird that the wax was so hot that she needed to blow on it/me to cool it down.
A few things I'd like to comment on outside of the service. The "rooms" are not necessarily private. No one can see you, sure, but it's just walls set up so you can hear what's going on and the women inside can talk amongst one another. It's not a big deal but it was the first time I'd seen that in a place that provides such private services for people.
The rooms and tools are clean though.
When I called to schedule the appointment I was asked if I was aware of the pricing (fair question) and was told that the first time is $38 and thereafter is at a discount so that's cool for people returning. But on Yelp they have a check-in offer for $25 for your first Brazilian there. I wanted to see if they'd offer it (as most places usually do when it's your first time) but they didn't. That's okay because $38 is still a cost-friendly wax I was just curious to see how they'd handle it & I was happy to pay anything less than San Francisco prices anyway (there is $65+tip).
Overall, I liked the clean wax feel, she took her time to make sure that I was happy with it before she left it was just odd to have been blown on, have witnessed her put the stick in her mouth and I would've liked a bit more privacy (ref. walls vs rooms) and those few things may outweigh the appreciation I had for the cleanliness so I'm not sure that I'd be back. read more