I'm updating my review based on my experience today. On my next visit I had a much better experience. Had a very good massage and a strong attention to detail. I tried the jelly pedicure which is supposed to help exfoliate your feet. A powder was added to the water which made the water turn into a jelly-like substance which you soak your feet in. They then massage your feet and legs with the jelly. So it was different than anything I've had elsewhere. Prior review: The staff is friendly, and the salon is clean, but they do not give the best pedicure, as they rushed through, I think I was in the chair for 20 minutes. I've had better, so this would not be my first choice. The best part of getting a pedicure, besides having your nails look nice, is feeling pampered, and their treatment was lacking, no massage at all, very little scrubbing and sloughing, and not much cuticle trimming. They need to take an extra 20 minutes and provide more attention to detail. read more

Nails So Happy - Nail Salons Near Me - Jacksonville, Florida

I wouldn't return. I went with a friend and our daughters for girl time. They did my mani and pedi at the same time... so i was not relaxing as was intended... balancing a gel nail light on my lap and the techs arguing to move this and that. 2 of my nails have already bubbled and peeled and one of my daughters as well. For $150 ID expect to get more than a day or two... literally 14 hours later they bubbled read more

Nails So Happy - Gel nail bubbling less than 24 hours after service - Nail Salons Near Me - Jacksonville, Florida

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I had an appointment with Mimi for an eyebrow wax & dip powder on my natural nails yesterday after removing my acrylic tips. As always, Mimi took the time to make sure that my nails looked flawless! She never rushes through appointments, & is very detail oriented. The salon is very clean, & everyone who works here is very friendly. My eyebrow wax came out perfectly as well. I found my forever nail salon! Highly recommend this salon. Thank you Mimi! read more

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So happy with my nails! Didn't have to wait very long either, just make sure to call ahead and make an appointment.

My nails are always wonderful here! I've never left with something I didn't like and instead always love what I end up with. The best nail salon in the area, and everyone is so friendly. read more

Nails So Happy - My nails - Nail Salons Near Me - Jacksonville, Florida

Always happy with my pink and white dip. Highly recommend Jenny! Love that they treat me like family. read more

Nails So Happy - Pink and White by Jenny - Nail Salons Near Me - Jacksonville, Florida

I have been doing my nails with them for over 8 years! i love the staff they are so friendly and so professional but most importantly their work is amazing and speaks for itself!!! i always do my nails with Mimi and my pedicure with Kim read more

Nails So Happy - Nail Salons Near Me - Jacksonville, Florida

The staff is always kind and attentive! I have always had a great experience both with SNS and pedicures:)

This is the only nail salon I have found that has my gel nails staying on for more than 2 weeks-not even a chip! The gel is $25 which is cheaper than most places and everyone is extremely nice there read more

Nails So Happy - Nail Salons Near Me - Jacksonville, Florida

It's hard to find a nail place for me. I had great time at this one. Everyone is very nice and friendly. Jenny and Mimi who talked to me the most. I love my nails a lot. I definitely come back every other week. I spent $80 for toes and nails and it's worthy. read more

Nails So Happy - Nail Salons Near Me - Jacksonville, Florida

I have never experienced such terrible service in my entire adult life. The most unfortunate part was having my young 8 year old daughter there to witness such distasteful display of no self control and down right rude behavior. I'll start off by explaining this was suppose to be a daughter and mother bonding moment and for the simple fact that I was yelled at (and I'm certain cursed at in another language) in front of her I will never return and will make sure to let others know of this experience. I went in thinking I would get my usual gel but decided last minute to switch to Dip nails. I asked her specifically to not make them to short but to just even them out. I already had a good length to work with just wanted them even. Well she cut them basically to the skin, fine, I was kind of upset about it and did let her know the length was way to short and I wish she would of asked me before she went cutting them all down. I figured they will grow so didn't make a big deal of it. She also never gave any massage whatsoever but what really upset me was that she left SOO much of the polish/dip on my skin, to the point that I had to ask her if she could please clean them up twice, each time barely cleaning them. At this point I was really upset considering I was about to pay $40 to leave with my nails worse than when I came in. I explain to the person in charge that I was not happy at all my daughter and I had plans to go to movie afterwards and I had no time left to sit down to try and "fix"AGAIN what was something so simple I had already tried to have her do several times. The lady then comes to the front and starts yelling at me that my nails were already short and something else I couldn't understand. I told her "please take a look at my nails out here in the light and tell me this is acceptable" she start getting louder and louder so I said "you know what charge me the $30 for my daughter, I am leaving and I'm not paying a cent more for not only this terrible job but now I'm being yelled at by your employee" she then gets in my face and start yelling one word at me in my face "puck!" Over and over again loudly. I told her this is not how you treat your customers and I will never return after this nasty interaction. I was so embarrassed to have another adult woman yell at me especially in front of my young daughter. The nails weren't even the biggest complaint it was the way the woman treated me that really made me want to walk out and not spend a dime at this place! Will never return and take my business elsewhere. read more

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10 out 10 would recommend Nails So Happy!! MiMi ALWAYS does such an amazing job on my acrylic nails and every one is very detail oriented! I'm very picky about my nails and toes and this is the only place in all of Jacksonville I will go to! They also do an amazing job on waxing eyebrows. read more

I've had really positive experiences here. I've had pedicures, gel and dipping powder manicures and my brows waxed here. All services have been consistently good and I find the staff friendly. Pedi chairs are comfy, too. It's convenient and definitely my "go to" nail place. read more

Best nail place and i always have a wonderful pedicure!!! They are so sweet and kid friendly. I love taking my daughter there too. Plus they always do a fantastic job with my dipped nails. They last forever!! read more

Nails So Happy - Nail Salons Near Me - Jacksonville, Florida

Terrible! I arrived at 5:45 on Tuesday they welcomed me and said just a few mins for a pedi... took me back to the chair turned the water on HOT! And walked away... An employee working there working on another customer came over stuck her hand in my water and said put your feet in, I attempted & again the water was boiling I said it's hot. She returned 3 more times leaving her customer to stick her hand in my water and tell me again to put my feet in. The 3rd and final time I said to her, it's HOT I'll put my feet in when I'm ready! Another woman comes over removes my polish then gets on her phone and starts texting or playing a game I'm not sure what. Then gets up & walks away never to return. A new woman sits down and starts to finish, then she and the lady that wanted me to burn the skin off my bones started to argue about her allowing a customer to leave and not offering paraffin wax (she offered him hot stones) they literally argued for 30 mins... I won't be returning, if I wanted to listen to nonsense arguing I would have stayed at work or home. Don't waste your time or money read more

Nails So Happy - She played on her phone for 10 mins after I waited for 45 for them to start - Nail Salons Near Me - Jacksonville, Florida

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My go to nails place. They always do my nails exactly how I ask. They have fair prices and very friendly workers.

They are the best! I have been coming here for a while. My nails & pedicure look amazing every time! I wouldn't go anywhere else. The staff is friendly & super sweet. Highly recommend Jenny! read more

I have been coming to this salon for 3 years since I moved to the area and i love it!! I go to Mimi for my acrylic nails, she does a perfect job every time, and I am one of those people that stare at their nails to check for imperfections and I've never has a problem! I've had pedicures by all of the other employees and they always do a fabulous job. The staff is so friendly and always happy. HIGHLY RECOMMEND!! read more

Nails So Happy - Nail Salons Near Me - Jacksonville, Florida

So disappointed in this experience and will not return. I made reservations for 5 people a day in advance and went in with 4 friends. When we got to the nail salon, they sat all 5 of us at the same time and began on my friends' pedicures before mine. All of my friends were finished with their pedicures before my pedicure was even started. I was sitting in the middle of my friends and we were all talking - it was clear that we were there together - but I was completely neglected by staff. 3 of my friends opted for the Deluxe option ($35), 1 friend opted for the OPI pedicure ($28 on the price list), and, although I originally chose the Deluxe, because I didn't want my friends to have to wait on me, I ended up getting the basic pedicure ($22 on the price list). For the friends who got the Deluxe: although they started at different times, they all ended at the same time. It was clear that some of the pedicures were rushed. Even the OPI was done at the same time as the Deluxe pedicures. At this point, my pedicure hadn't even been started. When it was started, my pedicure was rushed and felt like steps were missing. It took less than 15 minutes. When I went to pay, I was told that the charge was $25. I told the person ringing us up that the paper I chose from said $22. She told me there was no $22 pedicure and that I could go check the paper again. So I did. The paper said $22, so I showed her. She folded up the paper in front of me, threw it away and told me that they'd given me the wrong paper and the price was $25. She did not honor the price I was quoted. Nor did she honor the price my friend was quoted for the OPI pedicure - that ended up being more than $30! Now, I get that the price of the regular pedicure is $3 higher than what was listed on the paper. And, if my pedicure wasn't rushed through, I would have likely paid it without question. But the pedicure I got was terrible. And to have this person insult me and essentially call me a liar in front of my friends and other customers was the epitome of poor customer service. It was humiliating. I hope this person realizes that a $3 discrepancy cost the salon more than $350 per month in repeat business. Had my friends and I been happy, we would have been repeat customers. This nail salon is close to our homes and is very convenient to us. But, after this experience, none of us will be back. Terrible. Just terrible. read more

I have been coming here since they opened years ago. Love this place - the service and quality of work is great. I would highly recommend this location read more

Been coming here for many years. Staff is friendly and does a great job - SNS and pedicures.

This is a wonderful nail salon. Very clean and Mimi does an amazing job on my nails!! friendly and they are very professional!

I don't even want to let the cat out of the bag, but hands down one of the best salons in the area! Always do an amazing job on my manicures, pedicures BUT especially my eyebrows. Jenny, Britney & Hannah are just some of my favorites! read more

I had a deluxe SPA pedicure done at this salon. The technician skipped several steps in the pedicure I paid for. I had to ask her to do my cuticles; she said that she did do my cuticles and that I was sleeping and wasn't watching anything. I literally showed her that she did not do the cuticles by pushing the cuticle skin off with my nail. You expect the nail technician do do there job and not have to tell them how to do it. This was the worst experience I have ever had at a nail salon. Lying is not acceptable on any level. This doesn't deserve one star; there should be a 0 to click. read more

I have been going here for my nails for several years. I have had mani pedis, gel, and multiple sets of acrylics done here and have never been dissatisfied with the quality, the staff has always been friendly and helpful, the nail quality remains consistent, prices are reasonable, and the salon itself is decorated very nicely and kept nice and clean!! read more

I dropped in on Sunday with my sister and boyfriend. My boyfriend manicure was horribly done. I could still see hang nails on his fingers. We were in the car and he told me that she was using her nails to push up his cuticle!!! Seriously that is really disgusting 'Nail so Happy' As for my sister she told me her fingers were in pain :-( and later that day all around her nails she had broken skin! Both of our nail Polish was bubbly! I asked them to add a white coat on my nail before they paint them yellow and they weren't happy! And myself the manicurist made me bleed! F this place and the rude staff you're unprofessional! read more

I have been going here more regularly lately...I usually get Tina or Brittany. Either one of them does an excellent job! My gel nails and my pedicures always look good and it's a relaxing experience! Highly recommend this place! read more

No attention to detail. Wife says she will not be back. They are in too big of a rush. Water was too hot, dis not sand her feet well. Didn't care if her toes were dry. The best nail place in Jax (my wife tells me) is on San Jose next to Fresh Market. read more

Love it here!! Beautiful, clean and polite. Jenni is so sweet :) go here and get your nails done!

I have been going to Nails So Happy for years. It is my absolute favorite nail salon ever. Here is the funny part: I live in Tampa. My family lives in Jacksonville near Nails So Happy and I literally try to plan my pedicures around when I'm going to be in Jacksonville. The staff is so friendly and they remember you when you come in. They do a really nice job and there is typically not too long of a wait. The pedicure stations are clean and they also do a really good eyebrow waxing. You never have to worry about them waxing too much! Definitely recommended. read more

experience was terrible... my thumb nails looks chipped when I clearly didn't chip them myself... read more

Nails So Happy - It looks like my nail is chipped but I got it done 20 minutes ago and I didn't crack my own nail... you do the math. - Nail Salons Near Me - Jacksonville, Florida

I have been going to this NsH location since it opened and have NEVER had a bad experience - the staff is accommodating and always does a great job! Mimi, Brittney, and Jennie are amazing - highly recommend! read more

They had plenty of staff on hand but had my children and I wait over 30 minutes for 3 gel pedicures before we decided to walk out. I have been her several times but the attitude from the staff and service has gone way downhill. read more

This place is very slow on getting people to do my feet! And very expensive. Just got a person after 30 minutes!!

Nails NOT So Happy!! If you like it when people are standing/sitting around you and don't speak to you, employees only speak to each other and NOT English? Manager is actually Owner, Steven, who does this!! Rude! Rude! Rude! I will never go back and I will make sure I send others elsewhere!! read more

My 2 star rating is exactly as Yelp explains it..."meh...I've experienced better", and by that I mean better attitude and better service! I've been to this salon 3 times. The first time I had a pedicure and had my eyebrows waxed, and both were done professionally and perfectly. The second time I experienced a bit of attitude from the manager/owner (man who sits up front) because at 1:00pm I simply asked how much longer I needed to wait for my 12:30 APPOINTMENT, and the pedicure was mediocre and rushed. The third time, last night, my friend and I went in for pedicures and had a 5:30 reservation; at 5:55pm, I asked how much longer we had to wait because we had dinner reservations after our "appointment", and the same manager said "2 minutes", but his 2 minutes really meant 15 minutes. Our 40 minute wait was followed by 2 awful pedicures (lasting exactly 18 minutes each). It was really more of a nail polish change and a pitiful leg/foot rub, not to mention both of our nail techs had attitudes toward us because they overheard me ask "why do you make appointments if you don't honor them?". This is the FIRST time in my 47 years that I did not leave a tip for a service. There are nail salons on every corner in Jacksonville, and I'm sure there is one who would love my business and my typical 35% tip! This is my tip for Nails So Happy...treat your customers like they are the ones paying your bills, because guess what...THEY ARE! The ONLY reason I gave them 2 stars instead of 1 star is because the salon is very clean and the chairs are comfortable. One disgusted Yelper! read more

I really don't understand the negative reviews that have been given to this shop. I would be the first one to admit that I am not the easiest person to please. But I have had nothing but good service at this nail salon. They are efficient and professional and do an excellent job. I recently decided to try their new nail product SNS and I am amazed. I went three weeks without a chip or crack in my nails and since I sew constantly for my business, that is a significant achievement. When Mimi removed the existing product from my nails....my nails were long and healthy looking, a first for me! Naturally people may have their favorite nail tech, but I have received service from almost all of them and they have all been pleasant and more than competent. read more

Service was very friendly and wait wasn't long @ all for getting there an hour before they closed @7pm!! Very organized and extremely friendly and welcoming!! Well worth the money and time and a beautiful organization!!! read more

I went in with my two daughters to have their nails and toenails painted. When we arrived we were greeted. They took us back immediately. That was where the good experience ended. They were unfriendly with my girls. They seemed very rushed. My youngest daughter wanted me to inquire about getting some nail art specifically a snowflake ( she wanted Elsa nails). I was told that it was 5 dollars per nail. I responded that I thought that was a little expensive. She told me that she knew what the snowflake looked like and I did not and I was not going to get it for free. Needless to say I will never go there again. Rude Rude Rude! read more

I was treated so rudely by the owner/manager. While doing a new set of nails for me he was sighing and literely pushed my hands around and out of the way. He was just being so rude I almost stopped him and asked him what was his issue was and if I did something wrong! I will tell you I will never go there again, I will not support that kind of business, there are too many others that appreciate my business!!!! read more