Outstanding service. From greetings as you walk in the door to check out…read more Clean. Professional. And most importantly, competent. Never going back to hot wax again! Make an appointment, for sure!

Had a wonderful experience beginning to end at Sugar Sugar! This salon was about a 45 min drive…read morefor me, but it was well worth it! I opted for a "sunkissed" spray tan as I was a bridesmaid in a March wedding and have absolutely no color atm. 1) scheduling online was so easy, and they send you plenty of reminders 2) salon is so cute and clean & girly 3) staff member Christina was sweet and professional and explained everything clearly. I felt very comfortable with her 4) I absolutely loved my sunkissed spray tan! Best part was minimal odor and it's fading so naturally. 5) price seemed appropriate for the quality of the spray tan and the aesthetics of the salon Thank you Christina at Sugar Sugar for making me feel so pretty & naturally tan!

This was my first time coming to this establishment to get a Brazilian and GIRL I will definitely…read morebe coming back. Tahuana was so welcoming and friendly, She did an amazing job. I loved the fact that her sugar wax was organic and with good ingredients for your skin. I would 100% recommend this place!.

Great service and always Covid safe! She's kind and always does great, quality work! Definitely…read morerecommend if you're looking for threading or a facial!

Parita is so careful and sure you are very satisfied before you leave. I have been going to her…read morefor about 2 years now. Best service I've received in Jacksonville. She is so attentive to details. Majority of the services I get is the eyebrow threading. Every eyebrow is perfectly in place when you leave. And not to mention you get a mini facial! I highly suggest her for any service she offers. A+!!!!

I went during normal hours of operation to find that the establishment was closed! That's poor…read morecustomer service. This wasn't the first time this happened. I expect any establishment to honor their hours of operation. It was a total waste of my time to show up and wait in the parking lot. Turns out the owner was working for another establishment next door & decided to close her establishment while she was working elsewhere. Super inconvenient for customers.

First visit here, walked in on my lunch break & was seated immediately. My eyebrows were in some…read moreserious need of a threading. The threader took her time and was so thorough & polite. Since I was so happy with my brows I also asked if it was ok to do my upperlip and she was very happy to accommodate. This entire service only cost $12! Very happy, minimal discomfort afterward. I will be back for certain! Thank you!

First time at this new salon. Came as a walk in and was greeted and seated quickly. Very clean and…read moremodern. I like that the TV's are discreet and there are only 2. Prices are reasonable and the classic pedicure was good.

I have genuinely never had an experience like this at a nail salon. During my appointment, I was…read moreaccidentally sprayed/soaked with water not once, but TWICE because of the pedicure equipment being faced the wrong direction. I was completely soaked--my sweatshirt and shorts were wet, and I was literally sitting in a puddle of water. To make matters worse, my soda was dropped into the pedicure foot bowl, and after everything that happened, they still expected me to pay full price. I had to ask if there was going to be a discount for my experience and best they could do was $10 off..... The entire appointment also took almost 2.5 hours just to complete my pedicure and full set, which made an already frustrating experience even worse. Accidents happen, and I'm normally very understanding and I was beyond kind my whole appointment, but being soaked twice, having my drink dropped into the foot bath, sitting in wet clothes and a puddle for the remainder of the appointment, and then still being expected to pay full price was unacceptable. I left feeling like there was very little concern for how poorly the appointment had gone. Definitely not the relaxing nail salon experience I paid for or expected

Na'tia do good work... but never on time. Your time is not…read moreimportant to her. She at her 4th shop! She still can't get it right. She cancel at last minute. Always late even with her first appointment for that day. She dont know how to schedule... always double booking clients for the same time. If you just want to sit around and gossip and don't have anything to do that day! She is the stylist for you.

Absolutely loved my experience here! Her vibe is amazing, I felt so comfortable. This was my first…read moretime getting waxed so I was a little nervous but not for long. I left with lots of laughs and smooth as a can be. I can't wait to go back. THANK YOU!

Fantastic place to come and get a wonderful service! Alex, you're phenomenal! Thank you for being…read moreso knowledgeable, jovial, friendly, & concerned with client satisfaction! You have made a forever client out of me with your reasonable prices, professionalism, and level of cleanliness! Not to mention, your gift of gab made the whole experience less awkward!

The sugariest here is great she gets you in and out no long wait times. I've also gotten the 30 and…read more60 minute facials it's so relaxing. She has a wonderful personality and I would highly recommend her.

Terrible customer service. I purchased a Groupon for lash extensions and fill to try them out. On…read morethe Groupon the only fine print stated a $25 deposit was required for the appointment. I scheduled the appointment for a Sunday prior to my trip to Europe so they would look nice. The owner texted me stating they do not do this Groupon service on Sundays but only Mondays and Fridays. I work in EMS and cannot request those days off. She offered me $15 toward another service (services run $100 and up) when I paid $55 for the Groupon. She did not try to accommodate me and the Groupon is not refundable. I was wanting to continue to get lash fills here biweekly. However, I will find a more accommodating salon with better customer service.

Omg! I love my lashes! I must admit I was super nervous for it being my first time! For sure I'm…read moremaking my fill appt!